Red S2+ flashlight ,for girls,for your lover

Perhaps it was shipped in two packages since it was a big order and the second package is lost. Was there a packing slip / list of contents in the box?

The order was shipped in 2 packages, 1 for batteries which I received complete, rest in other package, which was incomplete. I have not heard anything from Simon yet. I cannot accept loosing this amount.

The post office likes to scan items as “delivered” in groups not always when it’s actually delivered. Should be illegal to do that imho. I’ve had packages marked “delivered” that never were.

Was the box even big enough to accommodate all of the flashlights? If not, that can serve to show that there was a error.

Hey shrick. I understand your frustration. While I can’t make promises for Simon I can tell you that he’s been completely honest and accommodating in all my dealings with him and he has a very solid reputation here on BLF for good reason. I assume you’ve contacted him through Aliexpress or his email to resolve this? He’s not always the fastest to respond these days as he is busier than ever but he does respond and take care of any problems. I would guess that your unique shipping situation may have factored in.

I'm just guessing but I bet Customs guys like flashlights ...Just sayin ' ...

I've had Nitecore D-10's disappear .

the post office had no opinion.

Ps. ... Customs said .. order NW tints next time ...

I’ve contacted Simon via Aliexpress.

Can somebody please PM me he’s email address?

Herewith he’s cryptic feedback:


“hi ,because the weight of each parcel can not be more than 2KG
so i sent you two parcel ,the second should be returned
i will resend
what ’s your new address”
——————————————————————————————————————

4-5 weeks ago I’ve received 2 parcels, 1 for batteries and 1 for flashlight accessories & 2 x Convoy S2s. The other items mentioned above has never arrived.

From Simon’s reply I understand he splits the items into multiple packages because of the 2KG limit. I did not know this, but still, my flashlights never arrived. He also implies that this parcel will be returned to him? Why? Did he specify the incorrect delivery address? He does not specify any information and I also don’t have tracking numbers.

He also says that he’ll resend the flashlights when he receives the returned parcel. This implies that he has not yet received it and that I’ll probably wait another 4-8 weeks before I’ll see it, if any!

I’ve recommended to Simon that he gives me a refund for the full amount of the items I did not receive. I’ll then place another order from him in the near future, when it suites me. I’ve also requested ALL the tracking numbers for the parcels linked to this order. None of these are properly specified on my order.

I believe its not fair for Simon to put the liability on me to wait another 4-8 weeks for the flashlights. I have no idea what went wrong! Did he specify the wrong address? Again, why was the parcel returned? I’ll wait for the tracking information.

I think he means:

"I've sent you 2 separate shipments with flashlights.

IF the latter shipment does not arrive, it will be returned to me."

I don't think he says he knows that the shipment is returned, but that it will be returned if it hasn't arrived yet at your place.

Shrick, how did you pay for the order?

Marc

CC, if it was PayPal I would have opened a dispute. I really want to force a refund here as I’m totally left in the dark. Don’t have tracking numbers, don’t know in how many parcels the order was really broken up in, don’t know where the “lost package” is now. And this costs me almost $250, possibly down the drain - 16 Convoy hosts.

Here I must praise e.g. FastTech. I always CLEARLY know how an order ships out, with tracking numbers, with photos of the parcels.

The worse part is that Simon sells GREAT products, which I have lots of interest in. As you can see I’m also supporting him well. I really hope he’ll accommodate me here with a refund. As Simon said, the chances of him getting the lights back is very good, I’m just not willing to wait this long, not now.

I need tracking numbers! This will obviously shed some light on the subject.

Give Simon a bit of time.

bought again.
I just hope Gb sends me the real s2+.

Ok, so Simon gave me a refund via PayPal. I had to pay the 5% fee, but I’m accepting that.

Thanks for sorting this out Simon, I appreciate you understanding and accommodating me. Thank You.

PS: I see Simon does not list the Convoy C8 host anymore? Can this be?

Glad to hear this is all sorted.

Marc

Thanks Marc

okay so this seems to go on:

Just received a red S2+ from gearbest. It arrived IN the Convoy Box, but its fake. Fits all the pics in this thread PLUS theres not a single 7135 visible from the battery side …… . So it gives me on high a whopping 1,1A …… .

I received just what everyone else recently did - squashed tiny box with fake S2+ inside, aluminum switch, slightly beaten up anno on the head, no brass ring inside head :confused:

Will send PM to CS gearbest ASAP.

When did you order yours?

Yup, same here both S2+ lights are crap. I ordered mine on July 14. I PM'ed GB yesterday and got a reply overnight. Make sure to take a picture of the light with packaging and also another with the insides of the light showing. Seems like Gear Best are going to right by us. Sucks for people who don't know they got fakes ... they might think convoy is low end light.