Red S2+ flashlight ,for girls,for your lover

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J-Dub74
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shrick wrote:
Ok, so I’m not happy at the moment. I’ve placed an order for $522.86 with Simon. The following items were not in the parcel:

10 x C8 Hosts [$123.55]
4 x M2 Hosts [$72.64]
2 x S2 Hosts [$20.66]
Thats a total worth $216.85!

I’ve unfortunately only realized this now, 4 weeks after the parcel was delivered. I’m situated in South Africa and have a mailbox in the US. I’m now at the point of consolidating many parcels delivered over the past 2 months, of which the above was delivered 8 June 2015. During the consolidation process photos are taken of each package’s contents, this is when I’ve realized the above issue.

I’ve sent Simon a message about this. How do I prove to Simon the items were not in my parcel!

I’m NOT happy and I really hope Simon will refund me for this amount. Damn, this is frustrating…

Hey shrick. I understand your frustration. While I can’t make promises for Simon I can tell you that he’s been completely honest and accommodating in all my dealings with him and he has a very solid reputation here on BLF for good reason. I assume you’ve contacted him through Aliexpress or his email to resolve this? He’s not always the fastest to respond these days as he is busier than ever but he does respond and take care of any problems. I would guess that your unique shipping situation may have factored in.

Boaz
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I'm just guessing but I bet Customs guys like flashlights ...Just sayin ' ...

I've had  Nitecore D-10's disappear .

 

the post office had no opinion.

 

 

Ps.  ... Customs said ..  order NW tints next time ...

       καὶ τὸ φῶς ἐν τῇ σκοτίᾳ φαίνει καὶ ἡ σκοτία αὐτὸ οὐ κατέλαβεν

                                  https://www.gty.org/

 

    Still selling diffuser film  >…  http://budgetlightforum.com/node/42208

shrick
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I’ve contacted Simon via Aliexpress.

Can somebody please PM me he’s email address?

Herewith he’s cryptic feedback:

——————————————————————————————————————
“hi ,because the weight of each parcel can not be more than 2KG
so i sent you two parcel ,the second should be returned
i will resend
what ‘s your new address”
——————————————————————————————————————

4-5 weeks ago I’ve received 2 parcels, 1 for batteries and 1 for flashlight accessories & 2 x Convoy S2s. The other items mentioned above has never arrived.

From Simon’s reply I understand he splits the items into multiple packages because of the 2KG limit. I did not know this, but still, my flashlights never arrived. He also implies that this parcel will be returned to him? Why? Did he specify the incorrect delivery address? He does not specify any information and I also don’t have tracking numbers.

He also says that he’ll resend the flashlights when he receives the returned parcel. This implies that he has not yet received it and that I’ll probably wait another 4-8 weeks before I’ll see it, if any!

I’ve recommended to Simon that he gives me a refund for the full amount of the items I did not receive. I’ll then place another order from him in the near future, when it suites me. I’ve also requested ALL the tracking numbers for the parcels linked to this order. None of these are properly specified on my order.

I believe its not fair for Simon to put the liability on me to wait another 4-8 weeks for the flashlights. I have no idea what went wrong! Did he specify the wrong address? Again, why was the parcel returned? I’ll wait for the tracking information.

ChibiM
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I think he means:

"I've sent you 2 separate shipments with flashlights.

IF the latter shipment does not arrive, it will be returned to me."

I don't think he says he knows that the shipment is returned, but that it will be returned if it hasn't arrived yet at your place.

marcl
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Shrick, how did you pay for the order?

Marc

Eagles may soar, but weasels don't get sucked into jet engines!

shrick
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marcl wrote:
Shrick, how did you pay for the order?

Marc

CC, if it was PayPal I would have opened a dispute. I really want to force a refund here as I’m totally left in the dark. Don’t have tracking numbers, don’t know in how many parcels the order was really broken up in, don’t know where the “lost package” is now. And this costs me almost $250, possibly down the drain – 16 Convoy hosts.

shrick
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Here I must praise e.g. FastTech. I always CLEARLY know how an order ships out, with tracking numbers, with photos of the parcels.

The worse part is that Simon sells GREAT products, which I have lots of interest in. As you can see I’m also supporting him well. I really hope he’ll accommodate me here with a refund. As Simon said, the chances of him getting the lights back is very good, I’m just not willing to wait this long, not now.

I need tracking numbers! This will obviously shed some light on the subject.

Halo...
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Give Simon a bit of time.

akoposilester
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bought again.
I just hope Gb sends me the real s2+.

FL Newbie

shrick
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Ok, so Simon gave me a refund via PayPal. I had to pay the 5% fee, but I’m accepting that.

Thanks for sorting this out Simon, I appreciate you understanding and accommodating me. Thank You.

PS: I see Simon does not list the Convoy C8 host anymore? Can this be?

marcl
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shrick wrote:
Ok, so Simon gave me a refund via PayPal. I had to pay the 5% fee, but I’m accepting that.

Thanks for sorting this out Simon, I appreciate you understanding and accommodating me. Thank You.

PS: I see Simon does not list the Convoy C8 host anymore? Can this be?

Glad to hear this is all sorted.

Marc

Eagles may soar, but weasels don't get sucked into jet engines!

shrick
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marcl wrote:
shrick wrote:
Ok, so Simon gave me a refund via PayPal. I had to pay the 5% fee, but I’m accepting that.

Thanks for sorting this out Simon, I appreciate you understanding and accommodating me. Thank You.

PS: I see Simon does not list the Convoy C8 host anymore? Can this be?

Glad to hear this is all sorted.

Marc

Thanks Marc

sumone
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okay so this seems to go on:

Just received a red S2+ from gearbest. It arrived IN the Convoy Box, but its fake. Fits all the pics in this thread PLUS theres not a single 7135 visible from the battery side …… . So it gives me on high a whopping 1,1A …… .

vēer
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I received just what everyone else recently did – squashed tiny box with fake S2+ inside, aluminum switch, slightly beaten up anno on the head, no brass ring inside head :/

Will send PM to CS gearbest ASAP.

ChibiM
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vēer wrote:
I received just what everyone else recently did - squashed tiny box with fake S2+ inside, aluminum switch, slightly beaten up anno on the head, no brass ring inside head :/ Will send PM to CS gearbest ASAP.

When did you order yours? 

RonMuller
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vēer wrote:
I received just what everyone else recently did - squashed tiny box with fake S2+ inside, aluminum switch, slightly beaten up anno on the head, no brass ring inside head :/ Will send PM to CS gearbest ASAP.

Yup, same here both S2+ lights are crap.  I ordered mine on July 14.  I PM'ed GB yesterday and got a reply overnight.  Make sure to take a picture of the light with packaging and also another with the insides of the light showing.  Seems like Gear Best are going to right by us.  Sucks for people who don't know they got fakes ... they might think convoy is low end light.  

J-Dub74
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This is really confusing to me. I see post after post going way back in this thread about people receiving fake Convoy S2+ lights from GB. Why is anyone still buying them there? “Mommy it hurts when I put my hand in the fire!”. If you’re in the US and need it quickly buy it from Mountain Electronics and be assured you’re getting the real thing. I bought one from Richard and it’s a beauty. If you’re anywhere else in the world buy it from Simon at his Aliexpress store http://www.aliexpress.com/store/330416 and again you are guaranteed the real thing. I’m not judging. I’ve been suckered in for a bargain many times but I’ve never purchased from GB and I can tell you that based on this and similar stories I think they’re off my list.

MountainKing
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Seems like Gearbest took a shortcut towards making a quick buck. IMHO, it appears that they sourced their Convoy S2+ elsewhere than from Simon.

Never ever forget and forgive. Niwal**er new kid on the block trying to act tough.
http://budgetlightforum.com/node/24847
Do not support this brand.

DINODIRECTSCAM COMPANY. DO NOT BUY
http://budgetlightforum.com/node/11324?page=2#comment-254983

vēer
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I ordered mine on 10.06.2015, a while before people started to receive different S2+, some got original, others fake ones.

Ive also made pictures of all the things wrong with it and sent PM to CSGearbest here on BLF, lets see whats their take on it.

I also sent pictures of damaged Xiaomi MiBand band teraing apart and they couldnt see anything wrong with it so had to redo pictures to explicitly show where the issue lies.

Also, switch on my fake S2+ is finicky on mid and high ALL MODES – the light will not have constant output, like theres some lack of contact inside the switch thus making it flicker.

Gold blue/purplish tint, damaged anno, LED that is not centered, aluminum switch, cheaper internal parts, no brass retainer ring, dirty threads inside of the head.

J-Dub74
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So on a happier note, here is the latest from Simon. I guess I’m his unofficial spokesperson LOL. The blue S2+ is going into production. He sent his blue sample to his “manufactory” for production. That should take around a month and then he will be assembling the new blue beauties. He will be selling them on his Ali store once they are ready. Victory is ours! :bigsmile:

vēer
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Good to hear that :D!

Now, I wonder whether I should request GearBest to resend me original light(given that Sumone received fake one in original box?) or request full refund and simply order red S2+ directly from Simon?

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Initially, the $12.99 deal at GearBest was a great buy - I bought one, a friend bought 5 for gifts, etc. -- all were good, except maybe the driver retainer ring wasn't included, but could have to do with the 7135*8 configuration - not sure. Anyway, quality was standard Convoy - brass pill, SS button etc. Then sometimes later, the fakes were being reported, so GB obviously changed sources. You could call it bait&switch, or the usual thing retailers/suppliers do to reduce costs, or make money where they weren't making money before, or was a straight scam by the retailer or supplier - dunno.

Then finally, GB marked the Red S2+ out of stock, now they are back in stock - I assume they are the real ones now? I don't know. I did some serious complaining to GB about their Sharp Eagle XC model (Warsun X60 look-alike) - false advertising of Neutral tint, SS bezel, AR lens, etc., and now I see they show out of stock on that model as well, interesting... Actually I can't find the listing of it anymore... Weird.

All I do know is GearBest has taking stretching the truth to a whole new level. The lumens claims we expect, but all the other claims now is just false advertising - plain and simple. They know what we want and they make sure the listed specs say so, regardless.

DEL
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Ordered two red S2+‘s from Gearbest, one week apart. First one at regular price, second one at $12.99.
Received them one day apart, 2nd one first. First one is genuine, 2nd one a fake.

The body of the fake looks OK, anodize color and the font of the writing is a little off.
Tint of the light is actually not bad, similar to a 3B.
But the emitter and emitter plate were all dirty, glued to the pill with RTV rubber!
Wires are maybe 26#.
No lubricant on the threads.
Pill is aluminum, with an aluminum ring. Ring sits on the tabs of the rear 7135s. Tail cap also has an aluminum ring and contains the rusted steel washer as a spacer. Tail spring is decent, switch looks OK.
The 8×7135 driver is marked 105C, but only has the standard 5-mode set. Soldering the stars does nothing. Hair-thin driver spring that sings with the mid-power PWM. It does manage to pull 2.8 A on a fresh battery.
The switch cap looks like a molded part, may even be plastic. The real one is machined stainless steel.

Opened a ticket with photos showing the disassembled light and the box, was offered a refund or a replacement for the fake.
I was refunded in a few days (GB wallet, not PP, unfortunately).

marcl
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DEL wrote:
Ordered two red S2+‘s from Gearbest, one week apart. First one at regular price, second one at $12.99.
Received them one day apart, 2nd one first. First one is genuine, 2nd one a fake.

The body of the fake looks OK, anodize color and the font of the writing is a little off.
Tint of the light is actually not bad, similar to a 3B.
But the emitter and emitter plate were all dirty, glued to the pill with RTV rubber!
Wires are maybe 26#.
No lubricant on the threads.
Pill is aluminum, with an aluminum ring. Ring sits on the tabs of the rear 7135s. Tail cap also has an aluminum ring and contains the rusted steel washer as a spacer. Tail spring is decent, switch looks OK.
The 8×7135 driver is marked 105C, but only has the standard 5-mode set. Soldering the stars does nothing. Hair-thin driver spring that sings with the mid-power PWM. It does manage to pull 2.8 A on a fresh battery.
The switch cap looks like a molded part, may even be plastic. The real one is machined stainless steel.

Opened a ticket with photos showing the disassembled light and the box, was offered a refund or a replacement for the fake.
I was refunded in a few days (GB wallet, not PP, unfortunately).

open a PP dispute.

Marc.

Eagles may soar, but weasels don't get sucked into jet engines!

DEL
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marcl wrote:

open a PP dispute.

Marc.

All-in-all the interaction with GB customer service was not bad.
They did not argue the ticket and responded every time within 24 h.
Opened the ticket on 14 July, resolved it on the 15th, had the GB wallet refund on the 20th.
(They also refunded most of the loyalty points used on the the original order – the fake light was part of a larger order.)

I will apply the refund to an order in the next few days and see how that goes.

Jubeldum
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J-Dub74 wrote:
So on a happier note, here is the latest from Simon. I guess I’m his unofficial spokesperson LOL. The blue S2+ is going into production. He sent his blue sample to his “manufactory” for production. That should take around a month and then he will be assembling the new blue beauties. He will be selling them on his Ali store once they are ready. Victory is ours! :bigsmile:

I bugged him last week asking him if he’d start selling the blue S2+ and bring back the L2. Before that I asked him to sell me the blue sample that he had.

I guess bugging him pays off. Now we need to bug him on getting a L2 replacement with a XHP friendly reflector. :bigsmile:

J-Dub74
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marcl wrote:
DEL wrote:
Ordered two red S2+‘s from Gearbest, one week apart. First one at regular price, second one at $12.99.
Received them one day apart, 2nd one first. First one is genuine, 2nd one a fake.

The body of the fake looks OK, anodize color and the font of the writing is a little off.
Tint of the light is actually not bad, similar to a 3B.
But the emitter and emitter plate were all dirty, glued to the pill with RTV rubber!
Wires are maybe 26#.
No lubricant on the threads.
Pill is aluminum, with an aluminum ring. Ring sits on the tabs of the rear 7135s. Tail cap also has an aluminum ring and contains the rusted steel washer as a spacer. Tail spring is decent, switch looks OK.
The 8×7135 driver is marked 105C, but only has the standard 5-mode set. Soldering the stars does nothing. Hair-thin driver spring that sings with the mid-power PWM. It does manage to pull 2.8 A on a fresh battery.
The switch cap looks like a molded part, may even be plastic. The real one is machined stainless steel.

Opened a ticket with photos showing the disassembled light and the box, was offered a refund or a replacement for the fake.
I was refunded in a few days (GB wallet, not PP, unfortunately).

open a PP dispute.

Marc.


I have to agree. A store credit for a store that I can’t trust means nothing to me. If you paid with PayPal they should issue a PayPal refund. Sure there is a chance they didn’t know they were selling fakes. The fact is the numbers just happen to work out in their favor by selling half real ones and half fakes. A big enough percentage of the people buying them won’t know the difference so even giving a few refunds they still make a nice profit. This works out even better for them if the few buyers that report it accept store credit as a refund… The whole thing stinks in my opinion.
J-Dub74
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Jubeldum wrote:
J-Dub74 wrote:
So on a happier note, here is the latest from Simon. I guess I’m his unofficial spokesperson LOL. The blue S2+ is going into production. He sent his blue sample to his “manufactory” for production. That should take around a month and then he will be assembling the new blue beauties. He will be selling them on his Ali store once they are ready. Victory is ours! :bigsmile:

I bugged him last week asking him if he’d start selling the blue S2+ and bring back the L2. Before that I asked him to sell me the blue sample that he had.

I guess bugging him pays off. Now we need to bug him on getting a L2 replacement with a XHP friendly reflector. :bigsmile:


Indeed. Persistence is key here. I’m sure multiple people asking for the same thing doesn’t hurt. When I responded to him about the blue S2+ I also mentioned that lots of people were asking him to bring back the L2. We’ll see. It did finally work with the S2+. Beer
chuckhov
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So please tell me, if it’s not too OT…

I’m pretty new to Convoy (only having the Real Red S2+ and the L4)… What is it about the L2 that people like so much?

I mean – I really don’t know…

TIA!
-Chuck

Halo...
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I think in order to get Simon to do a run of L2s you’re going to need to do an GB interest thread. There has been much more interest expressed for a blue S2+. Not so much in the L2. Get some interest numbers. If the numbers are there, Simon will do it.

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