I have ordered many things from HKequipment over about 4 years now without any problems at all.
I am waiting on an Olight SR52UT right now.
I could have ordered through one of the fast couriers but I was not in a big hurry as I am still checking out my Fenix TK75 2015 Edition (4000 lumens).
I used to buy quite a few Panasonic 18650s from there until it became impossible to transport lithium ion batteries by air.
How do you like the new TK75? I have the 3-LED version. I just bought the Nitecore TM16 just because it was cheaper with discount codes at the time and lowest was a little lower, I think.
It’s probably a great light, my TK75 impresses even my non-flashlight friends!
i reached them from here 2 days after your reply ,they replyed me that they send me already the replacement driver and told me we will send it again .i am still waiting for it.
Can’t speak to actual customer service experience, but after just checking out their website, I am disturbed to see a lot of shady products listed. XXXXfire garbage batteries, and, even worse stuff like this:
1000 mAh from 16340s? ROTFLMAO - especially the (presumably LiFePO4) 3.0 volts!
The Trustfire [sic] and Ultrafires all have grossly inflated mAh ratings (as usual). To be fair, those are manufacturer claims, but a wise merchant shouldn’t even offer such garbage.
Got my Ti Hi from them, looks great. I paid with the wrong card for this order but they were kind enough to refund and I then could pay with another card. First class service.
Hello Clive from the beautiful town of Bromley.
For that purpose this forum has a nifty solution, it’s called a Private Message to hkequipment.
Because hkequipment is also a member here.
Forum member M4D M4X has several discounts on his deals site. I just use a 12% discount to order a Manker U23. And that particular light is in stock in the HKEquipment US warehouse, so I don’t have to wait so long to get it.