Kaidomain have gone mad

Ordered the C-8, went to my account for the order summary, and the status is back-ordered. So who knows when.

On the old Kaidomain page that was their "term" for "ordered at the supplier".

I hope that is still the case.

I tried buying one too, but ended up buying 4 because I hit enter by accident in the shopping cart after trying out bulkrate.

Then didn't pay for it and ordered another one, payed for it, then noticed the shipping address they showed me, missed the city. I don't know if they just forgot to add that to the website layout or something.

I ended up contacting CS twice for this order, once to cancel the first unpaid order and another to ask if they don't miss any address info and to use my paypal address if needed.

I only get 21 items in the flashlight DIY section. The search for flashlights is still garbage. I have come to like KD a bit lately but why cant they sit down and look at the DX site and learn from it. Hell it's china, just copy it.

Hi,

Thank you for your attention and reflection! The search works in Firefox now. The price of Trustfire R5-A3 was also updated. Please check here.

Hi,
The promotion will only last 7 days.

Hi,
The promotion will only last 7 days.

Welcome to BLF Kaidomain CS!

And thanks for confirming that the $16.99 is not a typo. Ordered one already and might order two more to be gifted away as Christmas presents.

It's still not working for me... Not in Firefox and not in Chrome.

Same here, not working in Firefox.

Thank you very much for your reply Kaidomain CS and welcome to BLF.

The search is working fine for me now in Firefox.


Hello Kaidomain CS, is there a problem with your new website? It is missing the city name on the order invoice.Could you you check if that is just a display error on your new site or a system error? Thanks.

+1

City name is missing, indeed. Luckily the zip code should be enough for the package to find it's way to home.

Welcome to BLF, KaiDomain CS!! It's great to have someone here from your store and your quick response to our suggestions is greatly appreciated. I hope it continues in the future and am sure it will.

I, too, bought one of the KD C8 lights at the new price as soon as this thread started but forgot to sign into my account before purchasing and now it's hard to track it. Are they really on back order? How soon do you guys expect shipment?

Hi there Kaidomain CS, we're glad to see you here on BLF! A warm welcome.

I got a reply from KD CS in a matter of hours. They said I didn't need to worry about the address, all was OK. Maybe the web-designer forgot to add the city field to the page or something. They probably use the paypal address anyway, I can't find any place on the new site to add or alter addresses.

I received the wrong dropin from KD today. I emailed them and PM’d them here. I have always been really lucky in all my orders. This is the first time I have ever received the wrong item. What would be a typical response to this problem? I also tried the RMA page on their site but it says it can’t find the order. I tried putting in other valid order numbers to see if they were recognized and they were not.

Last things first. Your order would have been before the new site was up so I guess that's the problem re finding your order. The old and new sites are not synchronized so go to the old site and try the RMA there.

In my experience KD will want a photograph but after that will usually sort the problem out without delay.

Thanks. I will check it out on the old site. Don’t have the number with me right now and I didn’t sign in when I made the order. I did send them pictures. You think they would have me send the dropin back to china? That would blow for a $10 item. I know DX has a USA address but I don’t know about KD.