FastTech New Arrivals & Promotion

I get the impression FT wants pictures to make sure you got the right package, and it isn’t a different package that’s still in the mail.

Either way I don’t think it’s unreasonable to ask for simple pictures, but once I did have to tell them I had already thrown away the package and I still got a refund on a wrong-item-sent issue.

I just had to test this for myself, took my phone, made two photos (4MB in size/each), sent them to myself via email (faster and easier than attaching the phone to the computer), all in ~107 seconds +–2 seconds…

  • first thing I do when I receive something is to check that everything I ordered is in the package/delivered… that would be a good habit for everyone.

I just got a shipping notification from Fasttech. It included a picture of the envelope, with the shipping label. Do they always do that? I like that idea. First time I’ve ordered from them.

In my expirience, yes.

Yes they do. Gearbest has even starting doing that sometimes too. I agree, it’s nice.

Every time I have ordered they have.

Hi AmirBagatelle,

Sorry to hear that. Would you like to send me your ticket number or order number via PM and I will check it for you immediately. Meanwhile, the reason why we need the photo is because we want to make sure you have received an intact package and no damage and not been opened by anyone during transiting.

Feel free to contact us and I am always here to help.

Cheers :slight_smile:
Noel

Hahaa Classic! :smiley:

Was it DX that use to offer pictures of your package with your choice of hot babes packaging it for $2 more? <:-)

I am very happy to report that my issue with FastTech has been resolved quickly and amicably. They’re a great company.

I’m glad your outcome was positive, they are a great company and I don’t mind saying so also.
:face_with_monocle:

Hi jhalb and AmirBagatelle,

Thank you for your supporting :slight_smile:

Noel

PM Sent

Hi everyone,

Thank you all for your supporting on our KUNGHEI promotion. This promotion is ended and now we are offering 10% discount by using code: RMBBUST

Meanwhile, we are planning for another promotion in Easter :), if you have any suggestion on it, feel free to suggest it here Smile

Noel

For whitch Easter exacly? :wink:

You prolly are unaware that orthodox`s and catholic`s Easter usualy do differ by 1 week, somethimes they match but thats relatively rare

Btw, RMBBUST doesnt work for convoy hosts, pls update

And Noel, pls be so kind to pay attention on your lens department /or provider.

I `ve ordered 4 times( yes, 4 times) spare lenses for UF 1504( sku: 1583701) and EVERY TIME you sent me wrong ones, well thats quite unfortunate for me
Yes, you refunded me every time but thats not good for your business you know , how can one mistake be repeated 4 times? Pls check your store manager or your provider

Hi Mitko,

I am sorry to hear that and will instruct our warehouse staffs to be careful on packing the order and make sure that it will not happen again.

Thank you for your understanding.

Cheers :slight_smile:

Noel

Hi everyone,

FastTech has launched a Sunday sale and we will select special items on every Sunday. For this week’s pic up and more detail, you can refer to this: Sunday Sale

nice deals

One month after my order A020680524 and still wait for stock. but the item SKU 4090800 always appears as “in stock”.
Very bad customer service. Please refund my money in my paypal account asap. PayPal dispute open. Never again deal with you. Very dissapointment.