FastTech new arrival, coupon and discount! Nitecore HC65 LED Headlamp $72.00 Nitecore NU25 LED Headlamp $38.00

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Sirius9
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martook wrote:
FlashPilot wrote:
I am certain they would have been fired or disappeared long ago.

Discount codes that doesn’t work!? Oh my, clearly someone should be fired. Yeah.


fired or disappeared he said, so chopping and feeding alligators is also an optional punishment }:-)
Personally I didn’t have that huge reasons for complaining or raging, their service is OK compared to other suppliers (try talking and making a point to sellers on Aliexpress) longest time I had to wait for shipping is about 3 weeks, happened once, but I saved 12$ + even the starting price was lower than in other shops/ebay, so, kind a trade off.

 

mhanlen
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Are there ANY valid coupon codes? I’m trying to buy a few knives.

ri chevy
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fasttech wrote:
Hi everyone,

I am sorry to hear that about the problems you all encounter and would like to express our sincerely apology to all of you.
Firstly, for the shipping time delay, we are sad that due to the production problem of supplier after holiday, quite a lot of items are not restocked on time according to the schedule. We have already reported this to our suppliers to improve in future and please understand that we are working hard on shipping all the backlog orders.

If you have any questions on the restocking, feel free to contact me here or in our ticket, we will reply you and offer you a help immediately:
FastTech

Secondly, we are sorry about that due to the technical problem, the DEALS code is not applicable to the Ultrafire flashlights on last Sunday Sale. To express our apology, we would offer the discount on Ultrafire again and the discount rate will be increased to 20% off. You can refer to this link for more detail on Sunday Sale.

Thank you for your understanding.

Noel

If you are so sorry, THEN DO SOMETHING ABOUT IT!!!!
You have had many chances to correct issues that members here have encountered, but have done nothing to correct them. Time to step up to the plate!
I have placed many orders in the past, but am very leary to place any more until this all works out. Enough is enough.

pilotdog68
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FlashPilot wrote:
DO NOT post on this forum again unless you have ethical solutions to the problems that I and others have detailed for you. No more lousy excuses will be accepted.

Thank you in advance for putting forth your typical minimalist efforts in resolving such simple problems.


I know this was a page back but I’m going to comment on it anyways

FlashPilot, I know you are clearly upset about an issue with your order that will hopefully be resolved, but this kind of attitude accomplishes nothing and reflects poorly on our forum as a whole.

Noel, FlashPilot is not the official vendor liaison for the forum or anything similar. He does not speak for everyone. I am glad to have you here and I know many others feel the same.

My Favorite Modded Lights: X6R, S8 , X2R , M6, SP03

Major Projects:  Illuminated Tailcap, TripleDown/TripleStack Driver

MRsDNF
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mhanlen wrote:
Are there ANY valid coupon codes? I’m trying to buy a few knives.

I dont know if BLF will work with knives. It still gives about 5% on some light related items.

My current and or voltage measurements are only relevent to anything that I measure.

Budget light hobby proudly sponsored by my Mastercard and unknowingly paid for by a hard working wife. 

djozz said "it came with chinese lettering that is chinese to me".

old4570 said "I'm not an expert , so don't suffer from any such technical restrictions".

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ReManG
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I see the response to the bad sale last week where the code was not working… The response from Noel and Fasttech was an additional 5% off… That is pretty good in my book.

The inventory management is more than likely not Noel’s idea or domain, so I doubt he could change it. Fasttech has resolved every complaint I have had with them, I imagine they will resolve the U11 issue as well..

Heck of a good price on a nice light, worth the wait in my opinion for the money spent…

ALL of my links are non-affiliated for your pleasure...

My Reviews

Lithium Ion Battery Safety 101

 

You bought yourself some good lights, now  go buy yourself some great pants... Bluffworks

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fasttech
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Hi everyone,

I would like to express our sincerely apology to all of you here and promised you all we are working on solving the problem. The major reason for the delay is because of the supplier’s problem, we have now negotiating with them to speed up the restocking time and hope to solve most of the delay cases in these two weeks.

In addition, our inaccurate stock level system is misleading and I have reported this to IT department and check if we can upgrade the system or not. Temporarily, we will increase human power on re-examine the wrong status of the items which caused by delay.

Moreover, about the invalid coupon code, it is mainly because of the technical problem and my mistake on not examining it well. I would like to apologize again here.

Please understand that FastTech really treasures and respects all the BLF forum members here and would like to provide our goods in a competitive prices. I will try my best to help you with the current delay situation and please feel free to contact us for that.

Meanwhile, I am now planning to make a better discount offer to BLF members in a short time to thanks for all your understanding and patience.

Once again to express my deeply apology and I am here to solve the problem with you.

Thank you.

Noel

FASTTECH - LED Flashlights, Lasers and Electronics

mhanlen
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MRsDNF wrote:
mhanlen wrote:
Are there ANY valid coupon codes? I’m trying to buy a few knives.
I dont know if BLF will work with knives. It still gives about 5% on some light related items.

I tried it and it didn’t work, but I still bought the knives anyway. Thanks!

ReManG
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Thank you Noel for the update!

ALL of my links are non-affiliated for your pleasure...

My Reviews

Lithium Ion Battery Safety 101

 

You bought yourself some good lights, now  go buy yourself some great pants... Bluffworks

I have no affiliation with Bluffworks, except as a very satisfied customer...

 

 

keltex78
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Thanks Noel!

FYI, I finally received my parcel containing the XP-L HI emitters I ordered with the discount during the CNY sale… 8-)

So, this parcel was shipped with the FedEx SmartPost, but shipping was through EMS, and that was a bad experience…
Parcel showed shipped on Feb. 21, Tracking stopped working after Feb. 25, and the parcel shows no activity from that point on (YongXing YXYXUSZX ). It just randomly showed up yesterday, on March 09. It doesn’t show up in the USPS tracking at all, even though it was delivered successfully to my PO Box.

Also, this was the first parcel I’ve ever received that had been opened and re-sealed with the US Customs tape…

No complaints at FastTech though on this order… Smile


Keepin’ the “B” in BLF

Don wrote:
It sounds like the XM LEDs won’t really be suitable for flashlight use. Pity…

fasttech
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Hi everyone,

On last Sunday Sale, we have offered six ultrafire flashlights and in the coming Sunday Sale, another 6 will be available with great discount. We will like to know more your opinions on this flashlight Smile

Or any other brands of flashlight you want us to promote?

Just tell me your ideas here and we will make it true Smile

Noel

FASTTECH - LED Flashlights, Lasers and Electronics

MiG0
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Dear Noel,

Could you please clarify the issue with lithium-ion batteries: to which countries you can ship, to which you cannot, and what are the shipping options.

RaVeN
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Noel, the flashlights you offered on sale aren’t really ones most people are interested in (AFAIK). I would suggest the olight, nitecore, klarus or Convoy brands.

jref3
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RaVeN wrote:
Noel, the flashlights you offered on sale aren’t really ones most people are interested in (AFAIK). I would suggest the olight, nitecore, klarus or Convoy brands.

I would agree with this. Ultrafire brand is not that desirable.
fasttech
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MiG0 wrote:
Dear Noel,

Could you please clarify the issue with lithium-ion batteries: to which countries you can ship, to which you cannot, and what are the shipping options.

Hi MiG0,

We are currently offering TNT-post for shipping batteries but only limited countries are available for this service.

- Available countries:

Austria
Czech Republic
Denmark
France
Hungary
Ireland
Italy
Luxembourg
Netherlands
Norway
Poland
Portugal
Slovakia (Slovak Republic)
Spain
Sweden
Switzerland

You can find more detail using this link: Shippng

Noel

FASTTECH - LED Flashlights, Lasers and Electronics

fasttech
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Thank you jref3 and RaVeN, your opinions really help a lots. We will make an adjustment on future Sunday Sale. How about other’s point on this?

Cheers Smile
Noel

FASTTECH - LED Flashlights, Lasers and Electronics

akoposilester
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im very disappointed. I received a response from your staff @fasttech website regarding my light not functioning properly (if I turn off my light I have to unscrew-and-screw the tailcap to turn it on again)

heres the response

Quote:
Thank you for your video.

As this flashlight still could be used, we will give a partial refund $5 to store credit for the troubles.

It’s a gift certificate code and it’s good as cash. Simply enter it in step 3 of checkout. There is a gift certificate link right above the “Place Order” button.

You can use it to get anything you like.

Please confirm.

I mean seriously? so its like if someone bought a mobile phone and whenever he needs to send an sms he have to restart the phone?
very convenient!

FL Newbie

fasttech
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Dear all,

We understand that the previous delay of item due to production problem of supplier after new year holiday is frustrating. Most of the delay cases are related to Manker U11. Since our supplier can only a few everyday which caused the delay on restocking, we would like to express our deeply apology for this issue again.

We appreciate all your understanding and would like to offer a special discount to all of you, for the customers who cancelled their orders before, you are free to re-order and get a 20% discount (limited to the quantity you initially ordered and cancelled).

For existing customers, you will get a 10% discount if you have been waiting for 2 weeks over time and 20% off if you have been waiting over 4 weeks. All the refund will be made in store credit.

Please contact me in private message with your order number and we will offer you a discount.

Thank you for your understanding.

Cheers
Noel

FASTTECH - LED Flashlights, Lasers and Electronics

ReManG
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fasttech wrote:
Dear all,

We understand that the previous delay of item due to production problem of supplier after new year holiday is frustrating. Most of the delay cases are related to Manker U11. Since our supplier can only a few everyday which caused the delay on restocking, we would like to express our deeply apology for this issue again.

We appreciate all your understanding and would like to offer a special discount to all of you, for the customers who cancelled their orders before, you are free to re-order and get a 20% discount (limited to the quantity you initially ordered and cancelled).

For existing customers, you will get a 10% discount if you have been waiting for 2 weeks over time and and 20% off if you have been waiting over 4 weeks.

Please contact me in private message with your order number and we will offer you a discount.

Thank you for your understanding.

Cheers
Noel

Wow Noel, that is a great offer, thank you!

ALL of my links are non-affiliated for your pleasure...

My Reviews

Lithium Ion Battery Safety 101

 

You bought yourself some good lights, now  go buy yourself some great pants... Bluffworks

I have no affiliation with Bluffworks, except as a very satisfied customer...

 

 

1dash1
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ReManG wrote:
fasttech wrote:
Dear all,

We understand that the previous delay of item due to production problem of supplier after new year holiday is frustrating. Most of the delay cases are related to Manker U11. Since our supplier can only a few everyday which caused the delay on restocking, we would like to express our deeply apology for this issue again.

We appreciate all your understanding and would like to offer a special discount to all of you, for the customers who cancelled their orders before, you are free to re-order and get a 20% discount (limited to the quantity you initially ordered and cancelled).

For existing customers, you will get a 10% discount if you have been waiting for 2 weeks over time and and 20% off if you have been waiting over 4 weeks.

Please contact me in private message with your order number and we will offer you a discount.

Thank you for your understanding.

Cheers
Noel

Wow Noel, that is a great offer, thank you!

+1 Smile

Rule 1-1 as it applies to life, take it as it comes.

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Indeed !

fasttech
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Hi everyone,

Hi everyone,

The item list is updated for the coming Sunday Sale(3/20). Take a look at #post 1 and find your desire products.

Cheers
Noel

FASTTECH - LED Flashlights, Lasers and Electronics

sandalian
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Hi Fasttech, do you have promo code for this tritium vial?

https://www.fasttech.com/products/4159000

Thanks!

I'm switching my BLF account into LumenZilla. Thanks!

JBAlvarez
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1dash1 wrote:
ReManG wrote:
fasttech wrote:
Dear all,

We understand that the previous delay of item due to production problem of supplier after new year holiday is frustrating. Most of the delay cases are related to Manker U11. Since our supplier can only a few everyday which caused the delay on restocking, we would like to express our deeply apology for this issue again.

We appreciate all your understanding and would like to offer a special discount to all of you, for the customers who cancelled their orders before, you are free to re-order and get a 20% discount (limited to the quantity you initially ordered and cancelled).

For existing customers, you will get a 10% discount if you have been waiting for 2 weeks over time and and 20% off if you have been waiting over 4 weeks.

Please contact me in private message with your order number and we will offer you a discount.

Thank you for your understanding.

Cheers
Noel

Wow Noel, that is a great offer, thank you!

+1 Smile

Hi Noel. First of all, thanks for your answer. My Manker T01 black finally was shipped last Saturday 19/03/2016. I wrote you a PM!

RobertB
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fasttech wrote:
MiG0 wrote:
Dear Noel,

Could you please clarify the issue with lithium-ion batteries: to which countries you can ship, to which you cannot, and what are the shipping options.

We are currently offering TNT-post for shipping batteries but only limited countries are available for this service.

TNT- post. Great company name for shipping lithium ion batteries.. lol

Flashgas
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"Wanker" U11 has finally shipped. Here's to a speedy delivery across the sea Wink

OneBadWolf
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FlashPilot wrote:
fasttech wrote:
Hi everyone,

I am sorry to hear that about the problems you all encounter

Noel

Noel,

Fasttech needs to make some obvious changes if it wants to continue doing business with us.

1) Claiming to have items in stock when you do not is lying and it is unethical. This is totally unacceptable and will not be tolerated.

FT needs to fix its ordering system to correctly reflect items PHYSICALLY IN STOCK AND READY TO SHIP. If not, I will motion to permanently ban FT from BLF for false advertising and disappointing several people who have spent money on items your system showed as in stock when they were not. There is NO excuse for this. NONE!

2) FT has demonstrated a long history of repeatedly posting discount codes that do not work. This makes your company seem grossly incompetent and foolish almost every time you post a code! After the first or second time a code didnt work, it should seem obvious that someone within your organization should test the codes before posting to make sure that they actually work! Is the owner of FT aware of the repeated gross incompetence demonstrated by those who represent him? If he was, I am certain they would have been fired or disappeared long ago.

Noel, we are tired of being repeatedly disappointing for the incompetence of FT. Your repeated apologies only worked the first time, but now they are condescending and insulting. Now is the time for FT to permanently correct these ridiculous mistakes, or FT must go away forever.

DO NOT post on this forum again unless you have ethical solutions to the problems that I and others have detailed for you. No more lousy excuses will be accepted.

Thank you in advance for putting forth your typical minimalist efforts in resolving such simple problems.

Bravo!

I would suggest you might have forgotten to include Fasttech’s new penchant for selling fake emitters in their products.

Two months ago I ordered a bike light from them, it was a complete POS, with LB emitters instead of the advertised Crees.

Initially, they would not even honor their return policy. All they offered was this:

*Sorry for the wait.

Our supplier confirms the new batches for the item 4036701 will be authentic Cree LED.

In your case, as this item is still usable, we’re considering to partial refund you $3 via credit card t show goodwill for customer satisfactory.

Please kindly advise so we can arrange accordingly, thanks.*
_*

It was $32 dollar light.

After a month of argueing, they say they will replace it with one that has authentic Crees, They still have not done so.

A couple of members from this forum have managed to convince Fasttech to correct some of their listings to omit the mention of authentic Cree emitters in the product descriptions.

Something has changed at Fasttech. I don’t know if the rumors of new owners are true or not, but you have to consider everything there as a pre-order now.

If I ever manage to get a decent light out of them, or my money back, I will never purchase another light from them again. They have misrepresented counterfeit emitters as authentic. They refused to honor their return policy, and 2 months after I ordered it, have not yet replaced it as they had said they would.

To date, all I have to show for my $32 is a $7 “Gift Certificate”.

Ethics. A very wise man once told me in pilot training, that the time to define your morals and ethics, is some time priour to finding yourself in a survival raft with another guy, and one ration pack.

I no longer have any confidence in FT, and would not recommend them.

I have spent many times the price of that light, just in my time spent arguing with Customer Circus at Fasttech.

bwl123
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Dear Noel,
Can you stock Direct thermal path Copper MCPCB such as Noctigon and Sinkpad.
Thanks

Mitko
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bwl123 wrote:
Dear Noel, Can you stock Direct thermal path Copper MCPCB such as Noctigon and Sinkpad. Thanks

Indeed, we are especialy interested in SnikPad – FT definately miss that

Sirius9
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bwl123 wrote:
Dear Noel,
Can you stock Direct thermal path Copper MCPCB such as Noctigon and Sinkpad.
Thanks

I had to order those from ebay, it was the only place that is shipping them to my location…
If FT could start selling Sinkpads that would be excelent.

 

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