FastTech New Arrivals & Promotion

I would agree with this. Ultrafire brand is not that desirable.

Hi MiG0,

We are currently offering TNT-post for shipping batteries but only limited countries are available for this service.

- Available countries:

Austria
Czech Republic
Denmark
France
Hungary
Ireland
Italy
Luxembourg
Netherlands
Norway
Poland
Portugal
Slovakia (Slovak Republic)
Spain
Sweden
Switzerland

You can find more detail using this link: Shippng

Noel

Thank you jref3 and RaVeN, your opinions really help a lots. We will make an adjustment on future Sunday Sale. How about other’s point on this?

Cheers :slight_smile:
Noel

im very disappointed. I received a response from your staff @fasttech website regarding my light not functioning properly (if I turn off my light I have to unscrew-and-screw the tailcap to turn it on again)

heres the response

I mean seriously? so its like if someone bought a mobile phone and whenever he needs to send an sms he have to restart the phone?
very convenient!

Dear all,

We understand that the previous delay of item due to production problem of supplier after new year holiday is frustrating. Most of the delay cases are related to Manker U11. Since our supplier can only a few everyday which caused the delay on restocking, we would like to express our deeply apology for this issue again.

We appreciate all your understanding and would like to offer a special discount to all of you, for the customers who cancelled their orders before, you are free to re-order and get a 20% discount (limited to the quantity you initially ordered and cancelled).

For existing customers, you will get a 10% discount if you have been waiting for 2 weeks over time and 20% off if you have been waiting over 4 weeks. All the refund will be made in store credit.

Please contact me in private message with your order number and we will offer you a discount.

Thank you for your understanding.

Cheers
Noel

Wow Noel, that is a great offer, thank you!

+1 :slight_smile:

Indeed !

Hi everyone,

Hi everyone,

The item list is updated for the coming Sunday Sale(3/20). Take a look at #post 1 and find your desire products.

Cheers
Noel

Hi Fasttech, do you have promo code for this tritium vial?

https://www.fasttech.com/products/4159000

Thanks!

Hi Noel. First of all, thanks for your answer. My Manker T01 black finally was shipped last Saturday 19/03/2016. I wrote you a PM!

TNT- post. Great company name for shipping lithium ion batteries… lol

"Wanker" U11 has finally shipped. Here's to a speedy delivery across the sea ;)

Bravo!

I would suggest you might have forgotten to include Fasttech’s new penchant for selling fake emitters in their products.

Two months ago I ordered a bike light from them, it was a complete POS, with LB emitters instead of the advertised Crees.

Initially, they would not even honor their return policy. All they offered was this:

*Sorry for the wait.

Our supplier confirms the new batches for the item 4036701 will be authentic Cree LED.

In your case, as this item is still usable, we’re considering to partial refund you $3 via credit card t show goodwill for customer satisfactory.

Please kindly advise so we can arrange accordingly, thanks.*
_*

It was $32 dollar light.

After a month of argueing, they say they will replace it with one that has authentic Crees, They still have not done so.

A couple of members from this forum have managed to convince Fasttech to correct some of their listings to omit the mention of authentic Cree emitters in the product descriptions.

Something has changed at Fasttech. I don’t know if the rumors of new owners are true or not, but you have to consider everything there as a pre-order now.

If I ever manage to get a decent light out of them, or my money back, I will never purchase another light from them again. They have misrepresented counterfeit emitters as authentic. They refused to honor their return policy, and 2 months after I ordered it, have not yet replaced it as they had said they would.

To date, all I have to show for my $32 is a $7 “Gift Certificate”.

Ethics. A very wise man once told me in pilot training, that the time to define your morals and ethics, is some time priour to finding yourself in a survival raft with another guy, and one ration pack.

I no longer have any confidence in FT, and would not recommend them.

I have spent many times the price of that light, just in my time spent arguing with Customer Circus at Fasttech.

Dear Noel,
Can you stock Direct thermal path Copper MCPCB such as Noctigon and Sinkpad.
Thanks

Indeed, we are especialy interested in SnikPad - FT definately miss that

I had to order those from ebay, it was the only place that is shipping them to my location…
If FT could start selling Sinkpads that would be excelent.

FastTech, I ordered an Olight pistol light March, 4th. It listed in stock and still does today. Twice I’ve written to see when it’ll ship twice the reply was it’ll be back in stock soon. However it’s description still list in stock. Is this common practice?

Do a support ticket with them asking your question in simple terms. They have never failed to get back to me within 36 hours. They do advertise 24 hours.

@ FastTech:

Here is a perfect example of issues caused by FastTech’s errant stock reporting:

On March 01, I ordered four pieces of SKU.4348605:
https://www.fasttech.com/p/4348605
As of today, this item shows as “In Stock” but my order has not yet shipped. But I’ve received the following support ticket update regarding this item:

“_We are sorry to write here that during packaging, we discovered that the item SKU 4348605 (UltraFire 18W 1*COB 1890LM 3000K LED Emitter)—(2 pcs) we were about to ship out is actually not ready for ship because we had mistaken the stock in the system.

Please note that the status of your order is displayed as packaging in the system, but actually it is not ready due to the above mentioned item. Your order will be shipped once this item is restocked. And a shipment notification will be sent to you at the same time._”

I would be much happier with FastTech as a vendor if you were more honest with your stock/inventory reporting!