Rating: [BG] BangGood.com

I have no idea if that was there or not. I read it pretty closely, but it was over a month ago, and I certainly didn’t take a screenshot of the page to refer back to at this point.

I don’t think it is fair of me to expect more of a discount, so I wont ‘file’ anything more than these comments. It does seem like that Note should be a little bigger though.

I am getting anxious to get my Quinlan U11 I bought on 12/20/15 and the tracking does not update, it’s been stuck on:

2016-01-01 20:54 Shipment information sent to FedEx

25 Days in transit and counting, I hope I don’t have to file a claim… :frowning: I really want the light, what is Priority Direct Mail anyway?

I tried the direct mail option at Banggood on two orders placed on December 25th and 28th. . 17tracks can not find the numbers. Will just have to wait and see. I have always have had good luck with Banggood. Maybe the direct mail option is a bad choice.

Orders arrived three weeks after this post. No problems.

Well I have had it with Banggood. They KNOW the Cometa is a dangerous pipe bomb waiting to happen, yet they are fighting our paypal claims. My Cometa shorted out right away when I put in a BASEN 26650 and melted the spring. I’m lucky it did not explode.

I urge ADMIN to give Banggood the LOWEST rating possible and I urge BLF members to avoid Banggood , who are looking like a bunch of crooks.

What I’m saying is DO NOT BUY FROM BANGGOOD !!!
Unless you get a good deal on a nice flashlight and maybe throw in some sunglasses and some webbed swimming gloves and a unicorn horn that glows in the dark.

Need to add they also refuse to publish negative reviews on the Cometa even though these reviews could contains some of the solutions for the issues reported.

The GBs where they acted as the vendor have gone down to the drain lately, from the BLF A6 built quality and short tube thread, BLF Kronos built quality, serial numbers mixed-up, box damaged in transit to the latest Cometa pipe bomb fiasco.

And yet the CS want us to upload videos for some of these known problems when sometimes few photos are sufficed.

Maybe I’ve just been extremely lucky but I’m at 100% success rate with Banggood

I just recently took delivery of a Thorfire C8S and an Astrolux A01 - two sep orders and both took just 2 weeks to arrive (I’m in Australia). Comparing them to GB, my order for a D4 charger from GB, placed at the same time, is still a no show. So BG’s delivery channel is a winner for me so far.

Last year, I also bought half a dozen nano quads for Christmas gifts - and again, no problems

Whether you’re after a flashlight, quads or even a ‘SHE-WEE’ from BG, do your research because in amongst all the stuff they sell, there will be a lot of sub-standard products they sell. Unfortunately, sometimes what looks like a good product on the surface, turns out to be shite and it’s only through good people sharing their bad experiences, that we get a feel for what products to stay away from (point in case - I won’t be rushing to get a Cometa).

My biggest hate so far with BG - I don’t like the idea of BG removing negative reviews - if ever I have a bad review to post, rest assured, I will be posting here on BLF in big capitals (isn’t that a double something?). If people are doing research on reviews on a particular flashlight, they usually do what I do……google search and end up here or CPF.

To quote Animal Farm….“Don’t get mad, get even”

So far I’ve only dealt with BG and GB. I would say BG is the better one for the following reasons:

1. Shipping is faster.
2. Offers full PayPal refund instead of store credit.
3. Tracking info seems more accurate. Real, actually. GB had my package stuck in Singapore for weeks, then suddenly show up in the US, from Germany. Go figure.

But no matter what, I won’t pay any extra for shipping or insurance anymore. I think it is all just extra profit for them. It’s all Russian roulette how fast they show up, if they show up at all, anyways.

I think I’m personally still sitting on the fence with BG.

- Orders have arrived on average in 2 weeks (my Liitokala Lii-500 arrived in just 1 week).

- Everything apart from the Cometa (which I refused to use) was fully functioning.

  • It took me a week to get a full refund on the Cometa.

I generally only use the Chinese retailers to buy things that I am unable to buy in Australia.

I filed a paypal claim and a scathing review on BG and got my refund , but I really blew my top when they asked for a video for the Cometa.
I think they are awful for still selling the Cometa, with a plastic insulator…
If it gets lost, ppl could die in a house fire while sleeping. There’s no excuse for Banggood still selling the pipe bomb

Here’s some Banggood email addies
Paydispute@banggood.com
Neal at zhanghh0420@hotmail.com
guomengzhen@banggood.cn

I’m still very happy with Banggood myself. I love that they have semi express shipping options for a realistic price. I mostly just reorder the same 5-10 products so I’v not had too many hiccups.

I was not part of the group buy for that defective light, but I have done a few group buys. I definitely think its a poor choice for them to keep selling a light that has been reported as dangerous.

I’m not surprised they are fighting the paypal claims though. BG is not a manufacturer. The way a group buy works is one person collects a large some of money from many individuals in order to pay a manufacture to get a price break on the light. Once that money is spent its spent. BG does NOT have your money any more, and they did NOT make the defective product. If the manufacturer does not offer a warranty then where is BG suppose to get thousands of dollars to cover this??

Right now each person who got a bad light is feeling sick because they got burned for $70 bucks (or what ever the GB price was). Just imagine how you would feel if your were in Neils shoes and you were on the hook for like $5,000 bucks that you don’t have because he paid it to the manufacture of the bogus lights.

I’ve only had good experiences with Banggood (and Fasttech). Banggood refunded me on the short tube that did not work (wrong threading) with my BLF A6. I’ve stayed away from Gearbest because time is money and saving a few dollars isn’t worth dealing with the inevitable issues.

Banggood refunded my cometa some time ago, still no unsolved problems with them for me.

Remember to be very polite, very specific and clear about what your problem is and what you expect them to do to solve it, and again stay calm and respectful if any misunderstanding arises , they are not native english speakers and probably have terrible working conditions.

I think it speaks a lot of the moral character of leadership in China to keep selling a light that is dangerous. Cash is King and to hell with the end users.

banggood needs to have an agreement that they won’t be stuck with defective lights.
or they need to properly inspect new lights. they know manker is a wanker-fire, so i really don’t have any sympathy for them if they did not inspect lights, or send a sample light to BLF to be checked out. i mean, duh !
and really no sympathy for banggood when they CONTINUE TO SELL A PIPE BOMB FLASHLIGHT !!! DUHHH

I agree. Maybe not if only a hand full are somewhat imperfect, but I would very much like to see the manufacturer do some kind of a recall in this situation.

Its probly difficult to get any of them to make any such a agreement before hand I would imagine. Its also likely that the type of payment required for purchases like this is a bank transfer. I have only worked with about 2 or 3 overseas manufactures on this type of thing. Most often they “assume” a bank transfer or similar which means no fees for them and no recourse for the buyer outside of a court room :frowning:

Nitecore actually did agree to paypal on the condition that I pay the fees on top of the price quoted me. LEDIL allows me to use a credit card upon request, but initially sent me a for for only bank transfer.

They are actually still selling the defective Cometas ?

I had no clue, that’s mind blowing.

I hope it isn’t anything other than internal communications problems and diluted responsability, because a few of us have made perfectly clear to the CS that the Cometas are potentialy dangerous.

I have been shopping with BangGood for a few years now. They’re consistently good with CS for the few occasions I’ve received a faulty product. However, I noticed some changes to the site recently, hence my post here. I have not been following the forum of late so I do not know if these issues have been raised before.

First the removal of customer images for purchases.

It used to be that customers could add images of products purchased. A valuable resource for those without time to write out reviews. But images were purged from the site and now images can only be posted when you write a written review.

Which brings me to my second issue. They are not publishing all of my reviews for products purchased. It is not even that my reviews are particularly negative.

Lastly, the site has been very slow. So perhaps BG decided to purge images in an effort to reduce bandwidth.

I have only purchased from Banggood a few times, and have to say. They have been the quickest shipping of any vendors, I have ordered from China. Usually, within 2 weeks. Their tracking works (unlike some). I did have an issue with an order from their US warehouse (go Figure). After a few emails to their CS, I sent a email through Paypal resolution, and they told me to file (and told me what to say), a paypal claim. I was refunded the same day. I haven’t done enough transactions from China to claim to know, but I have had positive experiences from all the prime vendors on this forum. Other than the bad tracking from other vendors (and have stuff just show up at my door), I have had everything I’ve ordered, delivered within 3 weeks. I probably just shot myself in the foot. :person_facepalming:

Almost as mind blowing as their customer service personnel who obviously have no clue what they are talking about. Purely trained on delay tactics is very clear though.