Buddha you are right in soooo many things.
We want to learn from our mistakes and therefore it is necessary to see all sides of the problem before we make an accusement. There is no court and no judge.
Maybe Cyberscudo should send the final example to you or any other member of your staff.
Thanks Budda for making clear that the IMHO most important question probably will not be answered.
For what it is worth I am going to fix mine and like it.
Not only because the work involved but also because I know this has reached me a lot of useful knowledge for the Q8 project
Thanks for clarifying and the efforts.
Personally I will treat mine as something I will deal with and that seems the way BG is treating it too.
This has always been the part that really bothers me. BG knows exactly who purchased the light, what our email address are, what out PP accounts are, etc. Yet they need to see a shipping label? What for, pray tell?
Then they need a video of the problem? They are a member here. They have seen countless posts, pictures, and videos of member’s lights. This isn’t one person with one bad light, this is basically every purchaser and all the lights.
It would be laughable if the joke wasn’t on us.
time to boycott BG
I am boycotting Manker! Funny people have problems with them making bad lights but still take samples to review? How serious are you of finding the solution? Manker is the problem here not Banggood! Manker released the light to the public with all these faults and quality issues! Not Banggood how does a regular working at Banggood know whats right or wrong with a light? They are not experts!
Tell us how you really feel about Manker. 
Mate i am stating facts :innocent:
A magical fairy didn’t make the light and banggood didn’t make the light either. A magical fairy might as well of made the light probably be easier to contact for a fix….
Yes, indeed, it is a well know fact that magical fairies take there customer service very seriously. 
+1,000,000 
My sorry experience with the Cometa problem & Banggood……
- Numerous pictures
- Send us a video
- Let’s do endless email chat. (ALL extremely cordial by both parties I might add.)
- Solution agreed upon
- Oops… solution out of stock but back in stock in 3 days. Will send it right out with Tracking Number
- Oops… you still here 10 days later. Out of stock again… send it right out in 5 days with Tracking Number
- Oops…. 7 days later, you mind waiting solution out of stock. We give you 100 points for your trouble though
- Blah, blah, blah, blah……….
- Cometa review on the Banggood site not published.
- Couple of comments on other Cometa reviews on Banggood site not published.
- Received email from (guomengzhen@banggood.cn) whoever that is, within hours of posting my Cometa review and comments on a couple of other Cometa reviews on BG site a couple of days ago. Email thanked me for pointing out something obvious to anyone with a brain and then said if I had a problem to contact BG Customer Service. :person_facepalming: … Yeah, I’ll jump right on that after almost 6 weeks of it already.
Disclaimer:
I have had a bunch of free time on my hands the last couple of months and it has been kinda entertaining to just see how far the “madness” would go with this. Well the ‘free time’ is past, I have been “entertained” enough, and in almost 6 weeks I have learned the “madness” is infinite… it has no end! :person_facepalming:
If allowed to continue… it will continue.
So for me it is time to shift gears and take another approach with BG…. still nice and cordial mind you. But resolute and strictly business.
I hear music playing in fact………. it sounds like the PayPal two step.
These are my opinions, yours may vary; so be it.
Here’s an update on my continuing email exchange with Banggood.
they offered to send me a new pill and insulating washer.
I said no, pointing out that my lens was damaged and the light wobbles.
They are now offering to send me a new light with all the issues fixed.
I guess that i will accept this offer…
I have already received a replacement light “with all the issues fixed” & the only difference is the addition of a plastic insulating washer to the pill underside.
It is still the same Manker host with loose zoom threads, it still has the same very poor lens (damaged again), it still has a loose driver as the driver pocket is to big, the led wires still short on the anodised led retaining disc, the led wires are still 24awg not 20awg, the star is still Manker & not Noctigon & still no lens cap which is clearly shown in their ad.
I think that you will be very disappointed if you think that the replacement will have “all the issues fixed”.
Bella - Noctigon will not allow their name to be used on a complete light. They will not even allow the use of "their" red on oem manufacture. If they say it is made by Noctigon and it is DTP then that is what it is. That was explained long ago with the A6. They will only source them from Noctigon or Maxtoch and since the last couple lights...A6, X5, X6 were Noctigon these probably are also because they bought thousands of them.
If the pill size is worrisome then a couple drops of solder ought to solve that issue.
It has already been shown on here that the cut outs in the star are completely different to a genuine Noctigon so this is not a Noctigon star painted a different colour with Manker written on it.
The light is not sold as a self assembly kit so why should buyers have to rectify manufacturing/machining/ design faults (whatever the over sized driver pocket is classed as) themselves ?
These 2 points aside it still does not get away from the fact that there are many problems with this light & the lights that have supposedly had “all the issues fixed” have in fact only had an insulating washer added to the pill underside.
I am not going to get into that. All I am doing is offering explanations and solutions.
All I was doing was pointing out to fdr2164 before he agreed to a replacement that I have already received a Cometa that BG had also told me had had “all the issues fixed”.
In fact it had only had an insulating washer dropped into the battery tube to insulate the bottom of the pill.
I was just making him aware before he agreed to a replacement that my experience was that all the issues had certainly not been “fixed”.
For this light to have “all the issues fixed” as BG claim, it would need a new different host & several things changed/re-designed.
Just trying to give fdr2164 a heads up so to speak & not trying to re-start any Cometa argument.
thanks for your feedback, I declined their offer.
No problem, sorry to be the bringer of bad news.
18 days ago BG wrote on this thread (post number 54)
“Banggood
Banggood’s picture
Offline
Last seen: 2 hours 33 min ago
Joined: 02/18/2013 - 06:13
Posts: 419
Location: Guangzhou,China
Send PM
Sorry,
just saw this thread.
we are talking with manker and Cyberscudo, we will find a best solution for you.”
Since then there has been 18 days of silence.
You will see from BG”s activity above that they were logged into this forum earlier today, 2 hours 33 minutes ago to be exact, just like they log into this forum just about every day so they are & were well aware of the problems with the light & all the threads & posts regarding it.
Respectfully, why would you not get into “all that”? “All that” is the heart of the matter with this light and group buy.
It is not the “explanations”, that some see as only excuses; nor is it “solutions”.
“Solutions” should never have been necessary for this light. This was not sold as a “kit” light, so “solutions” and “fixes”, in the number that are required for this light are unacceptable.
As your opinions are yours, mine are mine. Others can decide for themselves.
Respectfully Teacher....
Not the first time nor the last nor will it be and that is not just for these lights but even those from the BIG and expensive names (even AceBeam). I will not argue about this light. That proves and accomplishes nothing. It can be easily remedied and is very usable. Nothing more and nothing less. ;)