I agree with O-L about shipping. I think GearBest is one of our best sellers right now, but the slow shipping speed is really hurting you. I am trying to suggest users on another forum purchase from you, but I have to do so with stating that the shipping will be very slow (that is usually a turn off).
Also, I'm not sure why but tracking for my packages never seems to work, not even within the US. I received a GearBest package yesterday (NL Post) which never worked in tracking. The "tracking number" on the package was correct but was labeled as a "reference number".
You could be a much bigger success getting these two things sorted out!
I’m trying to place an order but it’s not giving me a shipping method option. When I try to click “Place my order” a notification comes up saying “Please choose shipping method”.
Has anyone ever received a bunk tracking number from a gearbest order? I ordered something like 3 weeks ago and the track no. doesnt work. GB doesnt seem to understand what i mean and just ask me if the light works. I wouldnt know since i dont think they ever shipped it.
Oops seems like the guy above has had this happen. Also the other guys theory is correct. I once ordered batteries from GB and they came from the czech republic. So odd.
This seems to be true — at least, when I’ve asked specific questions about specific products that someone could answer by holding it in his/her hand and looking at it, they are unable to answer.
Nothing wrong with that. Just asking, as OL does above, for honest answers about how it’s done.
You don’t need to fool us.
Indeed, that’s usually a mistake.
@gearbest: First of all thanks for supporting the BLF community. All my orders came in really fast lately (under 21 days), but there is one aspect I would like to clarify and I hope it is ok to ask here.
Whenever I review an item on gearbest.com it is unclear how many points I will receive. All my reviews include pictures, longer texts and a video. But the points received vary from 10-xxx. Sometimes the points for the review are high (160+) and sometimes I only get 10 points for pictures, video and the text.
I have read the Ts&Cs on gearbest.com but I would welcome any further clarification here in the forum.
I believe they drop ship items Eben though it says China warehouse on the website. I’ve never had one order ship from China. Ibe learned order a month out from what you need. A little over s week ago I ordered 8x NCR 18650ga and the tracking number shows chec republic. But it hasn’t shipped yet the number isn’t active. Its taken about two weeks before to be shipped and active but never three weeks as in your case. I had a order go missing for awhile. And they wanted me to wait 3 months for a reship even with insurance. Unless its a high dollar order I Skip the insurance now. It would take 4-5 months to receive my order by using the insurance claim
My most recent order was sent using Australia Post, and arrived in 2 weeks, which is pretty good. I think Gearbest’s shipping has improved considerably lately.