Cutter Electronics

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MRsDNF
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Cutter Electronics

Not having dealt with this store before I have recently found a need to puchase a new led for my JM05 which will be explained in Foys review of the said flashlight. My initial contact with Cutter was by a phone call. The girl I talked to recommended ordering over the net. On doing this the postage costing more than the led itself, I decided to go to there store in Vermont (Melbourne Australia) which is not far from where I work. I was greeted pleasantly by the girl who l spoke to on the phone who l can unfortunately cannot remember her name. I was after a XM-L T6 3C led on a 20mm star. Unfortunately this led was not in stock. Matt who was in the front office asked what I was after. After going through a heap of leds they had in stock I decided on a U2 2S even though I had not heard of 2S. The led was put on the star as I waited. I cannot thank these guys enough with the service that they gave me from someone that walked in of the street and ordered two leds. I would highly recommend this store. Thanks. The led color by the way is a winner. Love it.

 

djozz quotes, "it came with chinese lettering that is chinese to me".

                      "My man mousehole needs one too"

old4570 said "I'm not an expert , so don't suffer from any such technical restrictions".

Old-Lumens. Highly admired and cherished member of Budget Light Forum. 11.5.2011 - 20.12.16. RIP.

 

ergotelis
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It is a good store. has excellent service and great products, the best leds you can find in the market. I have ordered from him lots of times and i can speak for them only with kind words.

cainn
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MRsDNF wrote:
On doing this the postage costing more than the led itself, I decided to go to there store in Vermont (Melbourne Australia) which is not far from where I work.

I’ve been to the cutter site more than once, but until today I never realized that their warehouse was only a 10 minute drive from where I live. Not only that, I’m often in the general area for other reasons. So suddenly, ordering from them isn’t so expensive.

Picked up a couple of XP-G2’s today:

I’m really excited about putting these to use, but I haven’t decided which of my lights I’m going to mod yet. It’s fun just thinking about it Smile

Anyway, yeah, friendly helpful people down there.

Hopback
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Its great to have such a choice of leds to choose from, and to know that the bin/colour you order will be what you get…no lottery.
Wish they were based just down the road from me!

Woody

Old-Lumens
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Cutter has been a good source for people in Aus. The high shipping cost for other countries, makes less desirable, but they have a good rep for quality products.

My PayPal address: oldlumens (insert the @ sign here) gmail.com

My YouTube Flashlight Video Channel

The BLF Modding Links Thread 

http://imageshack.com/a/img922/1374/jQ2wdL.jpg

 

old4570
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Cutter is good , especially if you can pick up .. Nice people !

+ They havent said no to a giveaway yet , when I ask if there interested ..

hmmm, might be time to drop by …

 Always remember , the easiest thing in the world to do , is to expel hot air from your lungs and through some vocal chords ..
The resulting sound may , or may not be worth listening too ….

 

Rufusbduck
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I believe they have a CPF discount and sometimes reduce the minimum for free shipping. I have dealt with Matt and Marie(?) and they are very helpfull and always faster than HK shipping. I particularly like their multi-led pcbs. Quite an amazing selection. You are fortunate to be local.

Three Tanna leaves to give him life, nine to give him movement. But what if he eats the whole bag?

Scott

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Rufusbduck wrote:
I believe they have a CPF discount and sometimes reduce the minimum for free shipping.

Please do tell Smile

Current Collection: BTU: Shocker (3 x SST-40 @ 8A)Lumintop: BLF GT70 (CW Sliced), BLF GTmini; Solarforce: 2 x L2P (XM-L2 U3 2C @ 4A), MPP-1 (XP-L HI @ 6A), MPP-3 (3 x XM-L2 U2 2C @ 12A), M6 (Nichia 319A @ 6A), M8 (Cree XHP-50.2 @ 9A), 9x (9 x XM-L2 U2 1A @ 2A)

Coming Soon: Lumintop: BLF GT4; Sofirn: BLF-LT1;

cainn
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oldbobk wrote:

cainn,

       It certainly complicates matters to scrunch these into a 16MM hole, but the results are rewarding. I also put one in a C8. It throws like mad, but the spill is a bit thin. The one I put in a P60, driven at 2.1 A., is amazing. Just a little less spill than an XM-L, and a smaller, but brighter hotspot. It’s been a while since I carried a P60 as anything other than a backup light, when walking the dogs. That may change.

                                                              Bob K

Any tips on getting the 20mm PCB down to 16mm? I mean, I could just start cutting and filing it down, but if I can learn from someone else’s previous experience, all the better.

I’m also thinking of putting one of these in my TrustFire Z6 Zoomie, which is somewhat disappointing with an XM-L in it.

MRsDNF
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I've been told rightly or wrongly that if you grind into the solder contact reducing the diameter that as long as it is insulated so it wont short that it is possible to attain 16mm. Personally I would not do this. I find it to easy to wreck things without resorting to extremes.

This is my effort but I started with a 18mm PCB and ground down to 16.5mm before I  chickened out.

 

 

djozz quotes, "it came with chinese lettering that is chinese to me".

                      "My man mousehole needs one too"

old4570 said "I'm not an expert , so don't suffer from any such technical restrictions".

Old-Lumens. Highly admired and cherished member of Budget Light Forum. 11.5.2011 - 20.12.16. RIP.

 

MRsDNF
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Here is a link to the latest Cutter sales on all things LED.

http://us4.campaign-archive1.com/?u=a3b01faf006548edeee763f52&id=30d49893cd&e=1bdf40f40a

 

 

djozz quotes, "it came with chinese lettering that is chinese to me".

                      "My man mousehole needs one too"

old4570 said "I'm not an expert , so don't suffer from any such technical restrictions".

Old-Lumens. Highly admired and cherished member of Budget Light Forum. 11.5.2011 - 20.12.16. RIP.

 

MRsDNF
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For those interested Cutters have a limited number of XM-L2 1C tint led's in stock. They cost me $7.00 each for bare emitters. I also picked up a few XP-G2 R5 1C bare emitters for $5.95 each. These were also available in a few other tints. According to Matt the XM-L2's are going like hot cakes. Again the counter sales was excellent. There are not cheap as the Chinese sellers are cheaper with stars included but I am confident in what I have purchased is what I wanted.

 

djozz quotes, "it came with chinese lettering that is chinese to me".

                      "My man mousehole needs one too"

old4570 said "I'm not an expert , so don't suffer from any such technical restrictions".

Old-Lumens. Highly admired and cherished member of Budget Light Forum. 11.5.2011 - 20.12.16. RIP.

 

djozz
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cainn wrote:
Any tips on getting the 20mm PCB down to 16mm? I mean, I could just start cutting and filing it down, but if I can learn from someone else's previous experience, all the better. I'm also thinking of putting one of these in my TrustFire Z6 Zoomie, which is somewhat disappointing with an XM-L in it.

I did that to a few PCB's, I have a 90 degrees electric sander, I clamp a block of aluminium on it so that the PCB (I sanded them with the led attached) did not get too hot. sanding this way leaves the dielectric layer intact so even when you sand into the solder pads the pads are not shorted with the core. When The PCB is the right size, I sand a tiny 45 degrees edge to prevent shortage of the solder pad to the pill it is getting in.

ohaya
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Hi,

This is a very old thread, but I have a question about ordering from Cutter, and I’m in the U.S. I almost went through their checkout, but came to the choice for shipping. They had a choice for “airmail(no tracking number)” and “registered(no tracking number)” and another choice for EMS, which was like 3 times the other two. Does anyone know if they can do either airmail or registered mail WITH a tracking number? If they can’t do that, why is that?

Thanks,
Jim

didge
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I’m sure somebody at Cutter would be able to answer both of those questions, if you asked them.

Cheers

ohaya
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didge wrote:
I’m sure somebody at Cutter would be able to answer both of those questions, if you asked them.

Cheers

Thanks, I’ll do that, but was thinking that someone here might’ve ordered from them before and knew the answer.

MRsDNF
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ohaya wrote:
Hi, This is a very old thread, but I have a question about ordering from Cutter, and I’m in the U.S. I almost went through their checkout, but came to the choice for shipping. They had a choice for “airmail(no tracking number)” and “registered(no tracking number)” and another choice for EMS, which was like 3 times the other two. Does anyone know if they can do either airmail or registered mail WITH a tracking number? If they can’t do that, why is that? Thanks, Jim

I cant answer your question as I’m in Australia. I went through there ordering process on line and got all messed up with it when I wanted to order on line and pick up from the shop. I just go to the shop now when I can and buy across the counter. Matt is very helpful and has a very quick sleeper turbo Gemini.

 

djozz quotes, "it came with chinese lettering that is chinese to me".

                      "My man mousehole needs one too"

old4570 said "I'm not an expert , so don't suffer from any such technical restrictions".

Old-Lumens. Highly admired and cherished member of Budget Light Forum. 11.5.2011 - 20.12.16. RIP.

 

ohaya
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MRsDNF wrote:
ohaya wrote:
Hi, This is a very old thread, but I have a question about ordering from Cutter, and I’m in the U.S. I almost went through their checkout, but came to the choice for shipping. They had a choice for “airmail(no tracking number)” and “registered(no tracking number)” and another choice for EMS, which was like 3 times the other two. Does anyone know if they can do either airmail or registered mail WITH a tracking number? If they can’t do that, why is that? Thanks, Jim

I cant answer your question as I’m in Australia. I went through there ordering process on line and got all messed up with it when I wanted to order on line and pick up from the shop. I just go to the shop now when I can and buy across the counter. Matt is very helpful and has a very quick sleeper turbo Gemini.

Hi,

Thanks, I’ve posted my question(s) to them on their website. I’m hoping that they have an option for including tracking, because I was googling, and it seems like tracking is a free option for international shipping on Aus Post.

FMcamaroZ28
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When i did my group buy I chose postage without tracking, since it was free.

Got to NJ in 8 days. Extremely well packed.

ohaya
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FMcamaroZ28 wrote:
When i did my group buy I chose postage without tracking, since it was free.

Got to NJ in 8 days. Extremely well packed.

I think that it’s free shipping if the order is > $149, but otherwise, it was $14 for “Airmail (no tracking number)”. I wouldn’t mind the $14 if it included tracking, but seems kind of high w/o tracking.

They haven’t responded to my questions yet.

Rufusbduck
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My only real beef with them us they can be very slow to respond to emails. They do eventually but it can sometimes take weeks. I’m still waiting on LEDs I ordered in February that were shipped wrong bin. A month went by before Mark was convinced there was even an error. I sent them back and by the time they received them the ones I wanted were out of stock. Last email from Mark was 2 weeks ago. Good people with good products but I’m glad I’ve got IS nearby instead.

Three Tanna leaves to give him life, nine to give him movement. But what if he eats the whole bag?

Scott

Rufusbduck
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Dredging up this thread with appologies to MRsDNF but it is now July and my order of February has not arrived. Correction, the correct order has not arrived. Once in a while I get an email saying to expect them to ship in a week or ten days. The last email was a month ago(from them). Fed up, I sent them an email a week ago requesting a refund on the parts not shipped but haven’t heard from them. This is pretty abysmal. They have great stuff, often unavailable elsewhere but I can’t do business with a company that is this cavalier about customer service. My worst experience with either DX or KD pales in comparison. If any of the Aussie members here ever drop into there store, could you kindly ask them why they ignore their customer service issues. Scratch that, neither I nor I suspect anyone else cares why a company gives poor service, we only want service for payment rendered. It’s a good thing the led for my contest build came from the reliable folks at IS or there would have been no build at all. For a long time now I’ve given them the benefit of the doubt, hoping they would eventually ship my order but really now, 6 months? Really?

Three Tanna leaves to give him life, nine to give him movement. But what if he eats the whole bag?

Scott

I Love Lamp
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Hey Rufusbduck,

OP asked me if I could try to straighten things out, if you like, send me an email, matthew.rees@cutter.com.au
We have a couple guys on holidays ATM, so my time at my desk is pretty limited, I’ll get back to you as soon as i can but it might take me a day or two.

Cheers,
Matt

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Sent

Three Tanna leaves to give him life, nine to give him movement. But what if he eats the whole bag?

Scott

MRsDNF
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Hi and a big welcome to I Love Lamp. Your a brave guy coming here.
I’d like to thank I Love Lamp for jumping on board here and helping one off our members with an issue he has with Cutters where he works. I hope your broken arm heels quickly. You are one off the toughest people I have met to get to join this forum. They will let me out off hospital in a week. Thanks and Cheers. Wink

 

djozz quotes, "it came with chinese lettering that is chinese to me".

                      "My man mousehole needs one too"

old4570 said "I'm not an expert , so don't suffer from any such technical restrictions".

Old-Lumens. Highly admired and cherished member of Budget Light Forum. 11.5.2011 - 20.12.16. RIP.

 

Rufusbduck
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Whistling, twiddling thumbs.

Three Tanna leaves to give him life, nine to give him movement. But what if he eats the whole bag?

Scott

Rufusbduck
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On Aug 5 they emailed me asking what to do to resolve this within the week and since they weren’t going to get the correct emitters would a refund or other emitters be ok. I said fine just fill the order with all T6 3D’s (10 instead of 5). It’s been 3 weeks since I sent that email without a peep from them. I guess it was too much to expect that they might do something for a change. They’ve always been very nice but the time between contacts is excessive to say the least. Since this all started I’ve had four IS orders, 3 Digikey orders, 2 IO orders, 1Dx order, and 1 Mouser order, ordered, confirmed, shipped, and received in full and at no time in the last 5 years of modding has any vendor been this slow to respond to each and every query about an order. It has now been almost 7 mos and response time has run from 3-5weeks. Without a doubt Cutter has some of the finest products available and I would much rather give them rave reviews for their support but they have to earn it and have not done so.

Three Tanna leaves to give him life, nine to give him movement. But what if he eats the whole bag?

Scott

Rufusbduck
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For comparison,
On the 17th I ordered 3 separate items from Kd and last night (26th) received an email notification that one of the items was no longer available and would I like a refund or some other item. I responded that a refund for the unavailable parts would be fine but to go ahead with the rest of the order. Less than 12hrs later I received notice of the correct refund both from KD and PayPal. That’s how it’s supposed to work boys and girls and at this point it would not surprise me in the least if (slow as they are) KD were able to get the rest of my order to me ahead of Cutter. What possible explaination can Cutter have for dropping the ball month after month (repeat 6 x).You’d think they’d get this done just to shut me up. They must be sick of me by now, I know I am.

Three Tanna leaves to give him life, nine to give him movement. But what if he eats the whole bag?

Scott

MRsDNF
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Thanks for the update Rufusbduck. I find it really disappointing when this type of thing happens. If there is any update could you please let us know.

 

djozz quotes, "it came with chinese lettering that is chinese to me".

                      "My man mousehole needs one too"

old4570 said "I'm not an expert , so don't suffer from any such technical restrictions".

Old-Lumens. Highly admired and cherished member of Budget Light Forum. 11.5.2011 - 20.12.16. RIP.

 

I Love Lamp
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Hi Guys,

Not an attempt to cop out, because I/we have definitely let you down here, but I have replied to your emails a couple times, once on the 8th August replying to your email on the 6th, and once on 23rd August, replying to your email on 22nd.
Though i have not replied to your emails earlier this month, it seemed obvious that you were not receiving my replies and i completely didn’t think to contact you via BLF until today, (for some reason the new post notifications didn’t come through either so i guess i didn’t set that up properly or something)

I will PM you including copies of my emails, and wait for your reply, whether it be to my email, or a PM here.

Rufusbduck
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There’s been nothing in my inbox or bulk mail but I’ll take your word for it so no need for copies unless they include information I should be aware of. I just want to finish this. There have been several times since February that I was hoping to use this order but had to spend more money elsewhere to get LEDs. I’m fine with pm’s as long as they get answered in a timely fashion(within 24 hrs) as befits a company seeking to maintain a good reputation. When you pm me, I will respond and hopefully we can resolve this soon. I’m sure this whole thing was not supposed to work this way but maybe some good can come of it.

Three Tanna leaves to give him life, nine to give him movement. But what if he eats the whole bag?

Scott

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