Rating: FastTech.com

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sb56637
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Joined: 01/08/2010 - 09:29
Posts: 6169
Location: The Light
Rating: FastTech.com

http://FastTech.com

 

Pros:

  • Carries relevant selection of flashlights, parts, and cells
  • Clean site organization, easy to navigate
  • Own product photos
  • Wall shots and beam slices demo beam pattern
  • Competitive prices
  • 5% OFF forum discount code BLF for flashlight-related items
  • Pre-ship photos of ready packages
  • Free worldwide shipping
  • Inexpensive upgrade to registered air mail, free on 15$+ orders

 
Cons:

  • Numerous reports of poor customer service and disorganization
  • Numerous reports of inaccurate stock status information
  • Reports of slow shipping our of their warehouse
  • Limited product descriptions

Budget Light Forum ...where Frugal meets with Flashlight!

Edited by: sb56637 on 04/05/2016 - 23:56
kreisler
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Joined: 11/12/2011 - 23:32
Posts: 3992
Location: Deutcheland

Will be updating this post with my shipping stats in chronological order, ** are tracked shipments with cart value 15$+:

Quote:
  1. ordered 2013-01-09, shipped 2013-01-11, received 2013-01-30**
  2. ordered 2013-01-17, shipped 2013-01-18, received 2013-02-11
  3. ordered 2013-02-15, shipped 2013-02-16, received 2013-04-11
  4. ordered 2013-03-31, shipped 2013-04-01, received 2013-04-17**
  5. ordered 2013-05-20, shipped 2013-05-20, received 2013-06-04**
  6. ordered 2013-07-10, shipped 2013-07-11, received 2013-07-24**

Comment:

All of my above 6 orders were shipped fast, personal rating 5 stars out of 5 thanks!

*FMI* i got 4 i/o sh
dchomak
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Joined: 03/17/2012 - 20:10
Posts: 4124
Location: Connecticut

How many stars? I rate 5 out of 5

ILIKEFLASHLIGHTS
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Joined: 08/04/2011 - 23:47
Posts: 5693
Location: southeast MO

I give them over 5 stars. I love em. Super duper quick on every order I have placed with them. Most times they ship the very next day. I got a FandyFire STL-V6 from them in exactly 7 days at a steal of a price. I think it was like $35 shipped. And I’m in the US.

scaru
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Joined: 03/22/2012 - 13:36
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Location: Virginia

5 out of 5 stars, I had one small problem with them but they fixed it and removed the product from their website. 

18sixfifty
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Posts: 4161

Five for Five.

I’m on my forth order.

I’m a junky, I mod lights so I can sell lights so I can buy more light to mod so I can sell lights to buy more lights to mod.

M3TAL_L0RD
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Location: Suomi Finland Perkele

4 orders done and 3 received, so far all good.

5/5

borstar_micke
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Last seen: 9 months 4 weeks ago
Joined: 08/16/2011 - 18:26
Posts: 460
Location: Sweden

3 orders received so far, fast shipping and really good prices.

Fastest has been 8 days to Sweden!

Put in a 4:th order yesterday, will come back for more!

Tom E
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Joined: 08/19/2012 - 08:23
Posts: 10897
Location: LI NY

 Got something like 9 orders with them, 6 delivered, 1 issue - full re-imbursement though I didn't deserve it (used the parts anyway...). Yes - I would say 5/5 stars, it's scary how good they are, but got that feel'n it's all gonna end some day (maybe that's why I'm rushing to buy from them?).

MrCG
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Last seen: 3 months 3 weeks ago
Joined: 01/17/2013 - 10:50
Posts: 530
Location: Deutschländ

Placed my first order on 2. Jan., shipped 4. Jan.
Waiting for arrival (Germany)

edit: just checked the cking and it says:

“The item arrived at its destination country on 17-Jan-2013.”
Sounds good. Hope It´ll arrive here soon.

tatasal
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Joined: 02/15/2012 - 08:40
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Location: Far East

For a non-modder like me, I suggest to them to carry more major brands of flashlights. That should give a real run of other online dealers’ money, of which which they are now partly doing now with their Nitecores.

As for my buying experience with them, very good prices, genuine Panasonics as claimed, fast and excellent service, etc.

Six out of Five stars, I should say.

1div0
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Joined: 12/26/2011 - 04:30
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I second (third? fourth? fifth?) everyone's positive comments.

I would like to add that their communication is outstanding.  I receive responses to my questions, comments, and requests easily within 24 hours, including over the weekend.  Their messages are comprehensible, helpful, and accurate.

Within the last 30 days, I have already placed 7 orders.  Am I the only one who checks their New Arrivals section daily?  Tongue Out  Thank you to all the members of this forum whose posts made me aware of FastTech and their products.  5 out of 5 stars.

 

 

 

ezarc
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Last seen: 1 week 1 day ago
Joined: 10/17/2011 - 18:23
Posts: 2101
Location: South Aus

They gave me a good discount on a bulk purchase of NICE lithium batteries.

They are answer support tickets in a reasonable time and are polite and helpful.

Shipping isn’t fast to Aus as some other countries, its about average for a good store.

Product request seem to get the same pasted answer for everyone.

I am happy with them overall.

Quote:
Have you bought from FT? Please give them your own star rating below!

5 bule stars and 19 pink ones

indenial
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Last seen: 7 months 1 week ago
Joined: 06/01/2012 - 12:36
Posts: 468
Location: San Jose

*****

I’m taking full credit for introducing this five star merchant to BLF! Best communication I’ve seen for a Chinese merchant, with lightning fast deliveryh.

They carry Nitecore, Niwalker and Roche, plus most of the ‘fire lights. I’ve asked them to offer for sale particular lights within the ranges that they carry and they have always responded positively – including the FandyFire Darth.

And they carry the best cells for the best prices around.

They’re the best!

My name is indy, and I've been a flashaholic since 2004.

ezarc
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Location: South Aus
indenial wrote:
They carry Nitecore, Niwalker and Roche, plus most of the ‘fire lights.

I’d like to see what prices they could do on JetBeam and ThruNite.

allan d
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Last seen: 3 months 2 weeks ago
Joined: 09/01/2012 - 00:15
Posts: 338
Location: SW Florida & SoCal

Ordered on 1/4 delivered 1/17. This my first China order that has arrived in Florida in less than 2 weeks.

Allan

weiser
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Joined: 07/18/2011 - 15:25
Posts: 1811
Location: Montana, USA

PRO: Layout is fantastic!

They put the battery size in subtitle and sometimes other useful descriptions.

The photo format is very consistent and quite thorough. Most of the time you’ll see similar photo’s among all of their offerings, including beam shots and head removed from body tube.

CON: They could add more “premium” budget lights. As of now it’s mostly the generic mid-level lights.

ryansoh3
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Last seen: 2 weeks 2 days ago
Joined: 08/04/2012 - 08:21
Posts: 3876
Location: US

6 out of 5.

Not only would they take product requests and catalog them quickly, they also pull out items that we don’t like. (Ultrafire battery wrappers)

Simply unbelievable. Shocked

BLF ≠ B-grade Flashlight Forum

 

devman
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Last seen: 2 years 1 month ago
Joined: 04/27/2011 - 06:24
Posts: 825
Location: Hong Kong / Vancouver, Canada

Bought more from them than I really should have, but that’s not their fault.

I blame you guys.

Pros:
Fast shipping (Yes, I’m in HK and ride the train past their office on the way home. DX is here too and they still suck)
Good customer service. 2 day reply, so not the fastest, but courteous, helpful, and has the power to actually MAKE CHANGES
Really competitive pricing.
Good selection of certain components, and will add more on request (7135 chips!)

Cons:
Packaging was a little iffy for my first set of drivers
Some dodgy/borderline illegal items, like lock picks and door shims
Some items added indiscriminately. Choice is nice, but 27 different ultrafire 18650’s? They were originally listing both rated and tested capacity, now it’s just rated.

5/5, mostly for service and speed

vēer
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Last seen: 7 months 3 weeks ago
Joined: 01/07/2012 - 14:23
Posts: 2836
Location: N Europe

Placed my first order in first days of January, they shipped the next day.
Unfortunately HK post were lazy and kept my parcel at the post office for 9(!!!) days before they shipped out to me, Fasttech approached me and are investigating this matter for me, thats great.

Items were cheap, high quality and I received good service.

Also they are pretty good with adding new products upon customers requests, Im sure they are receiving hundreds to thousands of product requests per week, so it looks like they are working hard to ensure that they get what their customers want!

Xiotis
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Joined: 08/03/2012 - 02:54
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Location: Greek Island
FastTech has already earned my respect and a 5/5 rating.

I have placed 5 orders in the last 20 days, 2 of them already arrived within 10-12 days.
Communication, when necessary was fast and effective.
Prices are great and on top of that we have a 5% discount with various coupons.
Selection is getting greater and greater.
They seem to have real stock unlike other Chinese suppliers where my orders are shipped days or even weeks after payment!!

If FastTech continues this great service and offerings, DX, DD and some other suppliers will be removed from my bookmarks…

Well done FastTech and keep up the good work!!

Muto
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Posts: 1602
Location: Southeast, PA

5 BIG stars

All men are equal when their memory fades

chuckmahnwalk
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Joined: 12/05/2012 - 10:36
Posts: 13

5 out of 5

Slim Pickens
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Last seen: 2 months 4 weeks ago
Joined: 04/28/2012 - 19:50
Posts: 1178
Location: Maine

I ordered from FastTech on the 10th. My order shipped the next day, and would have arrived here yesterday had it not been for the holiday.

5/5

Keep up the good work FastTech!

jamaya
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Last seen: 1 month 5 days ago
Joined: 03/15/2011 - 19:34
Posts: 135
Location: AUSTRALIA

Exellent i give them 11 out of 10 i have allready made over 10 orders with them with very very fast delivery everywhere else even MF to slow i bought a kD c8 u3 2 weeks ago & today i get a message that it shipped today that is very poor

Now i will wait another 3+ weeks untill it arrives :_( oh well get used to it???

Trevi_lux
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Location: Spain

5 Star

Hokum
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Last seen: 6 months 4 weeks ago
Joined: 02/20/2011 - 16:22
Posts: 45
Location: Austria

after 2 orders (3rd on the way): great! no problems at all.

ILIKEFLASHLIGHTS
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Last seen: 8 months 2 hours ago
Joined: 08/04/2011 - 23:47
Posts: 5693
Location: southeast MO

Purchased 4 Panasonic NCR18650B 3400mah batteries on 1-11-13 and received them on 1-22-13. Yesterday was a holiday. So that’s like 10 days. That is still awesome right there.

taff
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Joined: 09/30/2012 - 07:50
Posts: 62
Location: Wales - uk

Five out of five

nitro
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Last seen: 7 months 7 hours ago
Joined: 05/22/2011 - 13:32
Posts: 2701
Location: ohio

I give them a 4 star, one thing I don’t like is when they have a sale everything is sold out lol,

gords1001
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Last seen: 1 month 4 weeks ago
Joined: 05/07/2012 - 14:02
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Location: wigan england

I like them so far, but will reserve my star rating for a little while yet.

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