Wallbuys.com [AVOID]

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sb56637
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Wallbuys.com [AVOID]

http://Wallbuys.com 

:exmark: (AVOID) :exmark:

Pros:

  • Reports of incredible deals and good prices
  • Some satisfied customers

 

Cons:

  • A desperate and unscrupulous seller
  • Started business on BLF with lying shills pretending to be pleased customers
  • Reports of poor customer service and dishonesty
  • Complete disrespect of rules for commercial sellers on BLF
  • Before being banned was spamming BLF users via private message system

Budget Light Forum ...where Frugal meets with Flashlight!

Edited by: sb56637 on 10/17/2015 - 15:28
rikr
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Thank you for sharing!!

 

 

 New Collection / Old Collection

 
flashlight man
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Thanks for the heads up.

Haggai
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I don’t know about the other points, but regarding “poor customer service and dishonesty” – were there any complaints besides the misunderstandings (read: fiascoes) with their special sales?

I, for one, received excellent service when there was a problem with something I ordered (an IP camera from the Christmas 50% sale that was shipped with the wrong power cable; they shipped a new one right away). Was this an exception?

I also didn’t receive any spam messages (or any messages from them at all) despite participating in the sales threads and being a relatively active user in the past two months. Was lucky, I guess.

alex73
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For the X’mas Sale, my address filled occur error by their system and didn’t receive any payment link.
I contacted their CS, Cherry with no solution to my purchase problem.
Luckily I manage to contact Karen in BLF and she helped out my purchase very quickly. Thank you Karen.

Following purchase of their SRK limited sale and CNY Sale went smoothly.

My i6 is on the way to Singapore. Smile

sb56637, please contact Wallbuys to highlight BLF Commercial Sellers rules.

Thank you for your effort allow us to own more light.

mgscheue
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Haggai wrote:

I, for one, received excellent service when there was a problem with something I ordered (an IP camera from the Christmas 50% sale that was shipped with the wrong power cable; they shipped a new one right away). Was this an exception?

A problem with one of my orders (a missing item) was quickly corrected, too.

sb56637
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alex73 wrote:
sb56637, please contact Wallbuys to highlight BLF Commercial Sellers rules.

They were already contacted previously and promised to improve.

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alex73
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sb56637, understand your position as moderator.

Seem like Wallbuys(Karen) need to read and understand clearly the rule and take it seriously.
Anyway let’s hope they will improve.
At least my last shipment was very fast.

jmpaul320
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not surprised with this one

Would you mind keeping the wrong flashlight?
Best wish, May
Tmart service team

 

Soumil wrote:

PLEASE HELP ME GEARBEsT! IM LITERALLY CRYING!

 

scaru
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jmpaul320 wrote:
not surprised with this one

+1, I recieved one PM from them spamming; but I left it unreported since I had previously expressed interest in it. Either way, good riddance!

sb56637
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scaru wrote:

jmpaul320 wrote:
not surprised with this one

+1, I recieved one PM from them spamming; but I left it unreported since I had previously expressed interest in it. Either way, good riddance!

Hi Scaru, did you express interest via PM or in the public forum?

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Buwuve
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The shop is sometimes a little bit complicated (with reservationlist, get an email, write the number of the email in a field etc.). Some people do not get the email and no paypal link.

I made two orders on christmas sale and got it and some on the new year sale. Most were perfect only the Uniqufire C108S weren’t great (some dents and every has optical production faults). Wallbuys wants to inform the supplier and I wait for the answer (until 3-4 days – this is ok).
Result: 8 good orders and 2 orders (with the C108S) waiting for a result.
I ordered two i6 for $19 and this looks like a great deal (have the tracking numbers and now the waiting begins).

Light up the darkness.

ILIKEFLASHLIGHTS
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jmpaul320 wrote:
not surprised with this one

Me neither.

scaru
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sb56637 wrote:
scaru wrote:

jmpaul320 wrote:
not surprised with this one

+1, I recieved one PM from them spamming; but I left it unreported since I had previously expressed interest in it. Either way, good riddance!

Hi Scaru, did you express interest via PM or in the public forum?

In the forum itself, specifically in a non-wallbuys thread (HIDCanada's) about the VP1. 

relic38
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I guess I was one of the lucky ones by not experiencing the issues some others have. I’ve had good experiences with my dealings so far. I gave them some heat early about lying with fake/copied reviews. They have since removed the reviews. They also dealt with my one issue (missing strap for UF T90) very quickly by shipping it hours before going away for CNY.
I hope I didn’t come off as a shill by reviewing a couple of their products. After I did a review they wanted to send me lights for review, but that hasn’t happened so far, and I’ll be rejecting any future offers they make. I do see a lot of vendor provided items for review, so my guess was this is an OK practice if done objectively.
Anyone who believes or suspects I am was a shill for Wallbuys, please PM me so we can discuss it.
I received the PM spam as well. I didn’t report it as I didn’t clue in to what it was right away. I used PMs with Wallbuys to deal with the missing strap issue, as their website was missing an easy way to report problems with orders.
sb, since you had reached out to them to improve their practices with no apparent improvement, I agree with your decision.
Decisions like this are often not easy to make. It’s nice having an admin that stands up to protect members!

Welcome the night.

My Reviews   My Mods    http://budgetlightforum.com/search?

kreisler
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 i still dont know what wallbuys wtf means!!

 

my little experience with them, i had ordered 2 Fenix diffusers and the order was fulfilled and delivered fast. packaging was commendable and everything all right so i am a satisfied customer.

*FMI* i got 4 i/o sh
sb56637
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kreisler wrote:

 

btw guys, i’ve talked to them and they said that they’ll be back with da new account H)

No they won’t. Smile

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sb56637
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relic38 wrote:
I hope I didn’t come off as a shill by reviewing a couple of their products

Not at all! Rather, when they first came to BLF, they created several accounts and made posts pretending to be satisfied customers. They admitted as much in a “beg for forgiveness” type of thread. But it was all crocodile tears.

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That Ninja Guy
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Glad to see this, I’ve had it with their unsavory ways.
Thanks sb!

Flomotion
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I never did receive my very first order, a HD2011, on the Christmas Sale, but every other order was great. I got a T90, along with relic 38, 3 Small Suns, a Longire, and a couple other lights with no problem. The prices were rock bottom, and I was happy, except for never getting the HD2011, on which there was no tracking. I don’t think they were evil, just a tad naive and sneaky, more like children…just sayin…

Flomotion

f42
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sb56637 wrote:
Reports of poor customer service and dishonesty

I do not think they have a poor costumer service, the only thing poor is their english that’s all.

And I do not think they are dishonest. One order that I did not receive, they promised to refund after Chinese holiday and they refunded as they promised.

We all ordered many things at half price and they are a new company so let’s be honest!

I am just quoting myself from some another thread:

f42 wrote:

Nobody supports them, they are just a new company and during their “crazypromotions” they received large number of orders and it is difficult for them to handle it all.

I don’t like their inconsistent customer service too but please let’s be honest this was an unmatched promotion, no company – store ever did something like “50% off”. I have never seen such a thing! (I think they sold at loss)


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Ordered one light not on sale. It never showed up. THEY offered to send out a replacement. Then they refused to send it. When I asked them why they told me to wait longer and that they would not send a replacement. I asked for a refund and got no answer, I filed a paypal dispute, they answered via paypal and said they couldn’t refund during the dispute. At the end of the dispute time and the first day of full paypal claim they finally refunded.

They lied to me twice. They were not going to send a replacement and they could have refunded my money without dealing with paypal or during the dispute process. I never did get the flashlight, but I did get a refund.

I am not surprised to see them gone.

I’m a junky, I mod lights so I can sell lights so I can buy more light to mod so I can sell lights to buy more lights to mod.

kevind43
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to see them gone. i received a broken nitecore i4 charger. they told me to take it to an appliance repair store and have it fixed! i filed a claim with paypal and got refunded. thank you sb for taking swift action!!!!!!!!!!!

BLightSam
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Thank you!

Of all the shilling, this tops the list:

Quote:
Don’t you understand that WB uses google translator or some such other app to communicate? Many times their message gets lost in the translation, and your petulant insults do not help.
BLightSam
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f42 wrote:
this was an unmatched promotion, no company – store ever did something like “50% off”. I have never seen such a thing!
What good is the ‘unmatched promotion’ when you never received the order?

What about the aggravation and wasted time you went through waiting for the order that was never meant to be shipped out?

Quote:
(I think they sold at loss)
From a poster:

Quote:
But Wallbuys say they made a mistake with the price and offered it too cheap.
They knew exactly what they pay for them and exactly how much profit they were making from them.
brad
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For all the confusion and worry that I had with Wallbuys, the incredible payoffs were wonderful for me, half price Fenix lights and a $19.00 Olighti6 and all of the cheap Fenix accessories, gave me the gear that I have been craving for a couple of years and they were well worth some trouble, and they always dealt with me well in emails, showing extraordinary patience when I never could get that windows office thing to work for me.

The only actual burns (actual screwing and then told to pound sand) that I have received from retailers here, is from International Outdoor, and Banggood.com.

marcl
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I have mixed feelings about Wallbuys. Their sales were a stupid, you had to jump though hoops and hope you got the stuff you ordered, which you may or may not do, looking at the last sale. Their site was a little disorganised and there was not a lot of stuff. They also indirectly caused a lot of disagreements on here (hey Brad Wink ).

They were also a little rude to me via PM, but that may or may not have been the language barrier, not sure.

But on the up side, I ordered one of those little 18650 chargers with the fold out plug pins. It should have been $3.79 but they had it at $1.79, a mistake more than likely. I got that in a very reasonable time and it is a brilliant. I also received mt Olight i6 today, ordered it on the 19th, shipped on the 20th an it arrived today. That’s only 8/9 days. :bigsmile:

So it is a shame they couldn’t do things properly. They could have been a good little dealer.

Marc.

Eagles may soar, but weasels don't get sucked into jet engines!

sb56637
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Ok, well, just to be fair I added some “pros” based on the comments here. But the “avoid” rating stays. It is mainly based on their deplorable behavior here on BLF. Usually if a company tries so hard to get business even in dishonest and unscrupulous ways, it’s because it is incapable of doing business in the face of other better competitors.

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brad
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sb56637 wrote:
Ok, well, just to be fair I added some “pros” based on the comments here. But the “avoid” rating stays. It is mainly based on their deplorable behavior here on BLF. Usually if a company tries so hard to get business even in dishonest and unscrupulous ways, it’s because it is incapable of doing business in the face of other better competitors.

Can they still post their sales here? I hope so.

Quote:
Pros:

Reports of incredible deals and good prices
Some satisfied customers

Rather than “reports” of sales, haven’t they offered the most incredible sales that most of us have seen, like 50% off Fenix lights and up to 79% off on high quality brand lights like Olight? Couldn’t we change that pro to “offers some incredible sales and great prices”?

Shouldn’t “Some satisfied customers” be changed to ‘many satisfied customers’?

I was really growing to like their incredible sales having never seen anything like them in my time with flashlights.

gords1001
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I just never trusted them. Never bought into the sales, just didn’t like their approach.

For any other dealers reading this, I let the one spam pm go(not wallbuys, someone else), I wont accept another though, if I plan to blow a wad of cash on a light I’ll come looking, I dont need or want them forcing on me. Flat Stare

Good move sb, I for one was getting sick of every other post on recent posts being “wallbuys this or reserve sale that” fasttec seems to be doing well without treating the forum as an advertisement all the time, many dealers could learn from them.

scaru
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gords1001 wrote:
I just never trusted them. Never bought into the sales, just didn't like their approach. For any other dealers reading this, I let the one spam pm go(not wallbuys, someone else), I wont accept another though, if I plan to blow a wad of cash on a light I'll come looking, I dont need or want them forcing on me. Flat Stare Good move sb, I for one was getting sick of every other post on recent posts being "wallbuys this or reserve sale that" fasttec seems to be doing well without treating the forum as an advertisement all the time, many dealers could learn from them.

+1, I say don't let them post any of their deals on here...

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