How is DealExtreme these days compared to FocalPrice?

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Haggai
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Location: Israel
How is DealExtreme these days compared to FocalPrice?

I want to order something that DX has cheaper than FP, but FP will probably send it faster.
How long is it usually until DX ships these days? A few days or more than a week?

Don
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Joined: 01/12/2010 - 16:32
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Location: Scotland

Last DX order - a couple of lens caps - arrived 15th May. Ordered 28th April. Faster than I expected.

Order before that. Ordered Feb 16. Sent to Singapore Post March 18th. I just don't get how that works - Singapore is 1500 miles or so from HK.

 

Arrived April. Since the Royal (F/M)ail doesn't let tracking info out to anyone, I can't find out when I signed for it.

 

Order before that - Jan 18th - arrived around the time my father died on Feb 8th. The following months are a bit of a blur so it's hard to be definitive.

The slow one was an order for a bunch of things, the others were small orders of a couple of things.

 

The numbers from my light tests are always to be found here.

https://spreadsheets.google.com/ccc?key=0ApkFM37n_QnRdDU5MDNzOURjYllmZHI...

Chloe
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I’ve made two orders with DX recently. Neither have shipped, over ten days since payment. I’m reluctant to do business with them, and tempted to just cancel my orders.

Pulsar
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i would contact them. they were pretty helpful with my order. one of the reflectors i ordered and the light meter i ordered were on back order, and i told them which ones to replace them with and it shipped out the next day.

i really hate how they let back ordered and out of stock/discontinued items stay listed. they should remove items all together until they have stock

Chloe
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How did you contact them? Did you make a ticket? None of the items are listed as out of stock. But they all say “Typically ships in 7-10 business days”. There has always been a delay though.

Haggai
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Okay, looks like DX is still a hit-or-miss like they’ve been for the last year or two.
I’ve had good experience with FP lately, so the 2.50$ difference is worth paying for fast shipping.
Thanks for your input!

Tecmo
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Location: Indiana

DX has sent my shipments pretty quickly, with the exception of one order which the supplier labeled wrong and they sent the wrong light. When I told them they sent the wrong light they found the error. Since they had no replacement they gave me a refund and let me keep the light.

Yorgi
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Location: GTA

DX is _very _slow in my experience; orders take at least 1 month to arrive from China to Canada. I have placed at least 6 large orders and everything has eventually arrived. Free shipping and low prices make it worth the wait in my books.

Some examples:
Nov-22 payment confirmed
Dec-4 partial shipment
Dec-6 full shipment
Arrived in Canada late December.

Mar-4 payment confirmed
Mar-15 partial shipment
Mar-19 partial shipment
Mar-21 partial shipment
Mar-26 full shipment
Arrived in Canada between Apr-2 and Apr-15

May-14 payment confirmed
no shipment updates as of May-23

Bergtjie
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Joined: 06/16/2013 - 01:05
Posts: 278
Location: Cape Town

DealExtreme – recent order a clone of the IQ-328 NiMh charger arrived , took exactly a month including weekends, charger works well , some subtle differences but so far good, still busy testing the unit.

keltex78
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Joined: 03/18/2011 - 10:15
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Location: Texas

My most recent DX order:

Order made July 11:

They split the order and the first shipment was dispatched the next day, on Friday, July 12. The second shipment was dispatched the following Monday, on July 15. Shipping was via Singapore Post. I haven't received either parcel yet of course...


Keepin’ the “B” in BLF

Don wrote:
It sounds like the XM LEDs won’t really be suitable for flashlight use. Pity…