Is FastTech going SlowTech?

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Steve_the_Chief
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Relic, you are perfectly right that one should be cautious with health-relevant products.

However, pounder in post #44 wrote that he actually bought one of these products and and he didn't sound like he received a counterfeit product.

This reminded me a bit of that thread where xtar claimed to have located and destroyed a whole lot of fake xtar chargers, but nobody did answer questions like how to distinguish a fake one from the real deal. Some members came to the conclusion that they were not fake chargers, but rather purchased through unofficial channels to obtain low prices, which the manufactury didn't like.

Now I'm not saying this is the same case here, I have by far not enough insight in the whole matter to make such a statement. I just heard so many lies from chinese companies that I'm very sceptical about believing anything they say Tongue Out

Tanner
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Starleaf wrote:
sb56637 wrote:
At any rate, I wonder if it’s possible to request HKP or Singapore depending on personal preference.
I placed an order 10th of June, it arrived today via Singapore post. I ordered a Sunwayman D40A just before the MAP issue raised the price. They promised to ship within three business, but since it was back ordered they shipped it 19th of June. Since then the package has been sleeping at Singapore post until it suddenly arrived today. I have better experience with HK post. The sad thing is that at the same time I placed the order, I raised a ticket asking to ship it with HK post. They replied that they had blacklisted SGP on my account. Even though they did that the parcel was shipped with SGP due to some failure with their mail system. Hopefully my next order will default to HK post. Regarding experience with different mail services. I don’t know how many packages I have received last years from HKpost or CNpost. None have got stuck in the customs. A couple of weeks ago my first package got stuck at the customs, and that package was sent via Singapore post. Maybe a coincidence? Or maybe the customs are more interested in packages from Singapore than China? What’s your experience on that matter?

The order I made on the 10th was shipped by FT on the 13th…. BUT, Singpost didn’t move it till the 19th. I figure they ship on certain days in bulk. I have another order in this month and so far its just sitting with Singpost for a week, and not moving at all. Once they dispatch it overseas it takes about 8 days to the US. It spends more time in China than it does in transit! My order via HK was dispatched the next day, so everyone is correct, Singpost is not the preferred method.

slow2go
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I placed two different orders with Fast tech on 6/24 and 6/25…..
Received them on July2 and July 3rd…..That’s pretty fast if you ask me.
Now on the other hand I ordered some items from Saratoga, Ca. on 6/24 . they shppped it on the 25th..
Guess what ? I still do not have them, it’s been floating around Southern California since the 27th….Just got word it sholod be delivered
tomorrow…We’ll see.

pounder
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Steve_the_Chief wrote:

Relic, you are perfectly right that one should be cautious with health-relevant products.

However, pounder in post #44 wrote that he actually bought one of these products and and he didn’t sound like he received a counterfeit product.

This reminded me a bit of that thread where xtar claimed to have located and destroyed a whole lot of fake xtar chargers, but nobody did answer questions like how to distinguish a fake one from the real deal. Some members came to the conclusion that they were not fake chargers, but rather purchased through unofficial channels to obtain low prices, which the manufactury didn’t like.

Now I’m not saying this is the same case here, I have by far not enough insight in the whole matter to make such a statement. I just heard so many lies from chinese companies that I’m very sceptical about believing anything they say Tongue Out

the innokin products FT is selling are completely genuine..I bought an SVD from them and received it..another innokin item (itaste v3) is in transit..everyone else that is receiving the products state they are genuine also..the SVD would be really really hard to fake as it is pretty advanced..it would be pretty apparent upon receipt..

Muto
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Starleaf wrote:
sb56637 wrote:
At any rate, I wonder if it’s possible to request HKP or Singapore depending on personal preference.
I placed an order 10th of June, it arrived today via Singapore post. I ordered a Sunwayman D40A just before the MAP issue raised the price. They promised to ship within three business, but since it was back ordered they shipped it 19th of June. Since then the package has been sleeping at Singapore post until it suddenly arrived today. I have better experience with HK post. The sad thing is that at the same time I placed the order, I raised a ticket asking to ship it with HK post. They replied that they had blacklisted SGP on my account. Even though they did that the parcel was shipped with SGP due to some failure with their mail system. Hopefully my next order will default to HK post. Regarding experience with different mail services. I don’t know how many packages I have received last years from HKpost or CNpost. None have got stuck in the customs. A couple of weeks ago my first package got stuck at the customs, and that package was sent via Singapore post. Maybe a coincidence? Or maybe the customs are more interested in packages from Singapore than China? What’s your experience on that matter?

I also ordered the D40A at the good price and had to wait until June 20th for it to ship, now it has been supposedly stuck in San Fran, CA since June 21st.
Just got off the phone to USPS and after talking to 2 different departments, they tell me that FastTech must contact customs to see where it is.
This is after FT told me that I had to contact USPS since it was in my country.
I have a hard time believing that the package was shipped half way around the world only 1 day after being accepted in hong kong to begin with.
Very frustrating. I have quite a few items in my shopping cart that I would like to purchase, but will not until this one is resolved.
Love FT, but this is getting old quick.
Later,
Keith

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Sirius9
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Well, you should have bought it from local US retailer, shipping would be much much faster :bigsmile:

 

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Muto wrote:
I have a hard time believing that the package was shipped half way around the world only 1 day after being accepted in hong kong to begin with.

Once in a while the planets align and it happens. I received an order in three days once from FastTech (ordered and shipped Friday, arrived and received Monday).

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Chloe wrote:
Muto wrote:
I have a hard time believing that the package was shipped half way around the world only 1 day after being accepted in hong kong to begin with.

Once in a while the planets align and it happens. I received an order in three days once from FastTech (ordered and shipped Friday, arrived and received Monday).

Holy cow, that’s faster than local shipping inside Korea!

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Muto wrote:
I have a hard time believing that the package was shipped half way around the world only 1 day after being accepted in hong kong to begin with. Very frustrating.

They put it on a plane the same day they got it, it landed in CA a few hours later. Why is that unusual? Happens pretty regularly exactly that way with packages from FT. Except when they spin the wheel of chance and it lands on SingPost...

sirockalot
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I have an order through HK post from June 20th that still has no tracking. 16 days now and no tracking. HK post isn’t all that…

TSellers
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Quote:
I have an order through HK post from June 20th that still has no tracking. 16 days now and no tracking. HK post isn’t all that…

That is interesting. I needed to use up a couple of coupon codes so I split about $100.00 worth of items into 2 orders on June 17 (no batteries in either order). FT order page says they both shipped June 19. When I enter the tracking into Trackchecker, the first entry says item left HK on June 26. Next and last entry: arrived Canada June 30.

The other shipment for the second order placed about 2 minutes after the first one, just one entry dated June 20: ‘The item was posted”. When I go to the Canada Post tracking page the first shipment shows as being in Canada, and there is no record whatsoever for the second shipment. As both tracking numbers start with ‘RT’ and end with ‘HK’ I assume they both went out via the same method.

So from this I am taking away some rules of thumb:

- You might get lucky, or you might find your order remains in Hong Kong for up to a week and a half before it leaves, and expect holidays to ensure a longer than normal wait. Where it sits is anybody’s guess, but I suspect this stuff just piles up at the HK Post office while it waits to get onto a plane.
- You cannot rely on the tracking system. I have one order that I got last month after a wait of about 20 days, the tracking system had it leaving Hong Kong on May 28 and then it completely dropped out of their system forever (although I had to sign for it, it never even appeared in the Canada Post system as ever making it to Canada). It would appear that the second order mentioned above is going to fall into that category as well, and it would seem to indicate Canada Post never got it into their system for some reason.
- When you order from FT, put the tracking info into your tracker program, and then sit back and forget about it until it either arrives or 3 weeks passes by. If the latter comes first, start a ticket on FT. If another week goes by and you still do not see it, start a Paypal ticket as your backup plan.
- Santa’s helper’s belong to a Union, FT workers don’t: start your Christmas shopping in September and have it done by October.

Regards, TS

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order placed 6/28, order shipped 6/29, order received today (7/6) so 1 week shipping exactly from sending. FT has always been good for me Big Smile

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Muto
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My package mysteriously showed up today in great condition and seems to work well.
Will try tonight.
FastTech, all is forgiven Smile

Later,
Keith

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I have never considered Fasttech fast, just overall quite good compared to other similar stores selling all various types of products.
But it is a bit annoying when they say they will answer within 24 hours, or don’t manage to ship stuff within 2 business days that are in stock.
If they cant keep their word, its better to just don’t say anything about response or shipping times..

I have placed 35+ orders from them.Due to a few very slow packages , average arrival time have been 18 days. (combination of registered and unregistered)
In comparison, intl-outdoor packages have arrived in an average of 15,5 days. (all unregistered)
Wallbuys, 13 days (mostly registered packages)

Shipping time include weekends too, sometimes holidays have made a few packages arrive slower. I have placed a lot of orders from all those vendors in 2013.
I like Fasttech, but I feel they are overrated when it comes to how “fast” they are. Packages from them are very inconsistent compared to several other vendors I have used a lot.

Edit: Did a huge slip when it came to the FT calulation, it was 18 days average.

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Steve_the_Chief wrote:
This reminded me a bit of that thread where xtar claimed to have located and destroyed a whole lot of fake xtar chargers, but nobody did answer questions like how to distinguish a fake one from the real deal.

Xtar chargers come with a scratch sticker attached to the charger itself. Scratch it like a lottery ticket and underneath is a code number. Go to the Xtar sight and there is a place for you to submit your code and it will instantly tell you if you have an authentic Xtar charger.
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Xtar announced that the chargers in question dropped that ‘feature’ around the same time that the so-called fake ones started appearing.
At this point, it’s difficult to conclude anything about that whole debacle, if there were fakes or not.

As far as fast deliveries go. Fasttech have been average for me. As a percentage of packages arriving in two weeks or less from ordering:

  • FT, maybe 60% (a mix of HKPost and SingPost, all registered)
  • WB, maybe 80% (all HKPost, almost all registered)
  • DX, maybe 50% (most HKPost, almost all registered)
  • MF 0% (one order, HKPost registered)
  • FFL 33% (one Fed-Ex, other two SingPost)
  • I-O, 0% (all SingPost, all but one unregistered)
  • IS, 100% (all USPS Priority Intl)
  • various eBay sellers, maybe 30% (mostly China sellers, mostly ChinaPost or SingPost, a few local sellers)

Note: Hank from I-O has indicated he is switching US/Canada to HKPost, which should help with delivery times.

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Lately my orders have been taking 3 or more days to ship from ft. I used to get shipping notifications within a day. Once shipped ft can’t influence what happens at that point.
I also had an issue with a tank007 e09 with a badly off center emitter. I was offered a discount on my next order but it took them over a week to generate the code for me. Ft is still my go to website but if there is competitor that springs up overnight like Fasttech did and offers the service that ft once had I will have no problem spending my money elsewhere.

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CRANK wrote:
Lately my orders have been taking 3 or more days to ship from ft. I used to get shipping notifications within a day.

 

I've noticed that lately too, and then noticed that items I've ordered have a note next to the "Buy" button that says there will be a delay before shipping.  Take the nanjg105c.  4 business day shipping delay.  Solarstorm K2 listed two days ago has a 3 business day delay.  I really should pay attention to that better and break up my orders accordingly.

The low mode should be lower.

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ltcdata
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i hada a problem with shipping via HK post, (it seems they lost my order).. 1 month and a half, and still FT says to me “please, wait till we have an answer from HK post”…

sigh.

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Time for a PayPal claim before your 45 days are up?

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Got my order yesterday after 26 days, 2 more days and it would have been 4 weeks.
I used to get them in about a week or so from FastTech.

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My two orders from June 27 and 28 are still on their way to Canada. I really do hope they do not ship via SingPost again, as they said they would blacklist it on my account. They said that once before too though… Flat Stare

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My most recent order was placed on July 2, marked as shipped on July 4 & 5 (split order), arrived on July 13 & 15. Took longer than normal because of falling across two weekends...

Tanner
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My last order was shipped fast, as in next day. BUT, it still took 19 days total including the weekends. So my 20 day average still holds to Alabama. Looks like the US customs slowed it down this time.

I wonder if FastTech is red flagged or maybe its the batteries. I do know that I have gotten batteries from other sellers in China much quicker. 10 days or so usually. Customs is holding my FastTech orders longer. One order sat with HK post over a week due to customs. No complaints of the batteries though, the last batch appear to be genuine, charging them now. Still a great deal, they can’t control the mail.

TSellers
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Quote:
I wonder if FastTech is red flagged or maybe its the batteries

Good point. From now on I think I will order my batteries alone with nothing else in the order.

Regards, TS

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My last 5 packages from them took an average of 8.6 days from date of order to arrival at my office. The fastest was 6 days and the slowest 12. I live in San Francisco so perhaps that cuts a day or so out of travel time to other parts of the US.

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TSellers wrote:
Quote:
I wonder if FastTech is red flagged or maybe its the batteries

Good point. From now on I think I will order my batteries alone with nothing else in the order.

My last order included batteries and it took 7 days. The longest it ever took for an order with batteries is 12 days. From my experience shipping time is not dependent on batteries.

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Tanner
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It may be the point of entry, mine have all come through New York. But, I find it very interesting that I receive packages from China in 8 to 10 days from other vendors. I ordered a SRK off ebay last month. That took 10 days including the weekend so it was really 8 days from the order, a FastTech order on the very same day took 20 days, it was marked shipped 3 days after the order.

I just expect FatTech orders around 20 days, so far nothing has failed to show up. Wish I was the one getting packages in a week though. That would be icing on the cake.

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I guess I'm the exception.

Ever since FT have shipped with SingPost, my order always arrives within 5 business days.
It doesn't take two weeks to make the short hop down here any more. Smile 

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I had some bad experience with SingPost, slowwww…..

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