Chloe
(Chloe)
September 10, 2013, 2:53pm
1
http://www.hongkongpost.hk/eng/publications/notices/2013/20130910a/index.htm
10 September 2013
Delay In Outbound Air Mail Services
To safeguard aviation security, Hongkong Post does not accept the sending of air mail items (including Speedpost) that contain dangerous articles such as perfumery products, lighters and lithium batteries. Hence, all mail items entering the Air Mail Centre are subject to x-ray screening. Recently, there is an increasing number of air mail items detected to contain suspected dangerous articles, in particular, lithium batteries, which lengthens the screening process. In this connection, air mail registration service, iMail service and Bulk Air Mail service may be subject to delay. Any inconvenience caused is much regretted.
Looks like my latest order from FastTech may take quite a while. :_(
Update: Apparently this is affecting more than Hong Kong Post (from staff member “geek” at FastTech ):
The postal union has launched a wave of scrutiny yesterday which covers all major postal airmail shippers in Asia.
FastTech confirms that all battery/e-liquid airmail packages are being affected at this time. This includes HKP/USPS, and Singapore Post.
Here is what’s happening:
1. Packages with primarily e-liquid and/or batteries in them are now more likely to get caught and get returned to us. We’ll refund in those cases.
UPDATE (9/22): We confirmed only lithium batteries are being classified into contraband goods. If the package didn’t contain any lithium batteries, it still can be shipped. But please aware that it might still has the delay problem as Hong Kong Post still scanning the packages one by one.
2. Packages not containing e-liquids/batteries will ship normally via SG post at regular speed. However those shipped via HK post will get delayed by 5 to 7 days (as we’re told) as they queue up for the new mandatory x-ray scans.
If you have previously requested us to put you on Hong Kong Post only list, you may want to consider getting off that list to avoid the added wait time at Hong Kong Post.
Again, until this loosens, there is a higher chance for packages consisting of only e-liquid and/or batteries to be returned to us by shipping carriers. When they are returned, we will fully refund customers and cancel their affected orders.
We’ll monitor and update as this situation develops.
We apologize for this and thank you for your understanding.
Efest also switched their airmail from China Post to Singapore Post yesterday.
Update 2: New China Post Shipment Methods (14 September 2013)
Jasmine posted this notice :
New China Post Shipment Methods (14 September 2013)
We’ve posted a thread regarding the Delay In Outbound Air Mail Services a few days ago.
In order to save the waiting time and prevent the potential return possibility of the packages that containing battery/e-liquid, we’re now adding a new shipment methods which doesn’t have this shipping limitation - China Post.
As we’ve checked on the returned packages, we’ve found that battery comprises about 95% of the returns. Seems e-liquids are not their main object now, we are postponing shifting e-liquids to China Post for now. We’ll monitor on the e-liquid packages.
Starting now, packages containing batteries may ship via China Post instead of Hong Kong Post and Singapore Post. This only affecting the “shaped” batteries such as 18650, 14500, etc. and cellphone/camera replacement batteries. External Power Batteries and E-Cigarette batteries such as SKU 1290903 are not being affected.
For products that contains battery, only the ones with “shaped” batteries such as 18650, 14500, etc. are being affected.
More details of our shipment methods, please check here.
Update 3: China Post now having the same problem like Hong Kong Post (20 September 2013)
New Update 9/20/2013 China Post now having the same problem like Hong Kong Post, all packages containing batteries are not allowed to ship. For orders that shipped via China Post previously, they will be returned within 24 hours and we will contact the customers for further process.
Update 4: FastTech stuck packages
Jasmine of FastTech posted this notice about packages stuck:
Packages Stuck at HK Post for 8 Weeks + Can Get Refund / Resend
This is only limited to the packages that are stuck in inspection for 8 weeks +
Because of the recent strict inspection on the packages that shipped via Hong Kong Post, most of the packages are stuck at Hong Kong Post and waiting to be processed. During daily monitoring, we’ve found the longest package was the one we shipped on 8/28. We’ve contacted the Hong Kong Post almost everyday but they only promised that they will be constantly working on these issues until they’re resolved, but they don’t currently have a date for when that will be.
As the situation has not improved and there is no sign of the exact time for the settlement. We will contact the customers and arrange refund / resend if packages stuck for 8 weeks +.
We apologize for this and thank you for your understanding.
ohaya
(ohaya)
September 10, 2013, 3:02pm
2
I have a FT order that was shipped on 9/4/2013 - still stuck in USPS.com tracking.
I just placed an order with them last Thursday…oh well. :~
Thanks for posting, Chloe, at least we’ll know WHY we haven’t received our stuff!
Helios1
(Helios-)
September 10, 2013, 3:18pm
4
garrybunk
(garrybunk)
September 10, 2013, 3:14pm
5
So does this mean lithium batteries can't be shipped via HK Post now? I can see this being a mess!
-Garry
zelee
(zelee)
September 10, 2013, 3:18pm
6
NNNNOOOOOOOO………(using darth vader screaming)
ezarc
(ezarc)
September 10, 2013, 3:21pm
7
You can open a ticket with FastTech and ask them to set your SG post as default for your orders, I just recently got my default changed to HK post. Even though I don’t buy Li-ons I wonder if its going to cause big delays, enough for me to ask them to make my orders ship by SG post by default.
I might get them to send 2 of the same items at the same time with different companies and see which gets here first.
garrybunk
(garrybunk)
September 10, 2013, 3:25pm
8
No not SG Post! Anything but that! How about China Post?
-Garry
ezarc
(ezarc)
September 10, 2013, 3:46pm
9
China Post and SG post both take about 1 month to get to Aus, HK post takes about 2 weeks to get to Aus. But if HK post will take longer now then I not sure what’s best.
I saw in another thread people in the US were saying they get orders fast with SG post, not sure what thread it was but I kind of remember “slowtech” in the title.
DayLighter
(DayLighter)
September 10, 2013, 4:11pm
10
oh shoot… i’m glad i bought buncha panasonics 3400 mAh from WB groupbuys ealier.
but i do have another shipment coming up from them too…
Bergtjie
(Bergtjie)
September 10, 2013, 4:39pm
11
SG post just returned my battery order and FT sent via HK post, so what now……grrrr
Bergtjie
(Bergtjie)
September 10, 2013, 4:41pm
12
Just checked my 2nd order with batteries (lithium) has left , so I’m guessing they don’t check everything?
JohnnyMac
(JohnnyMac)
September 10, 2013, 4:46pm
13
Crap! The order I've been waiting for has a couple of imr cells in it. This may take a while for it to return to FT then get reshipped CP. Rats!
tallboybass
(tallboybass)
September 10, 2013, 4:50pm
14
Status on my shipment shows “Acceptance, Location - Hong Kong” on Sept. 9 @ 2:21PM. So it’s in the system…think it’ll get here in a reasonable amount of time? Oh yeah, there are batteries in there…
ohaya
(ohaya)
September 10, 2013, 4:54pm
15
My shipment, on 9/4/2013, didn’t have any batteries in it, and it’s still stuck, so it seems like ALL shipments got affected by this delay?
I just had some drivers and some 7135s. Maybe the 7135 cut tapes look like batteries on their scanners :(?
Old-Lumens
(Old-Lumens)
September 10, 2013, 5:06pm
16
"Hongkong Post does not accept the sending of air mail items (including Speedpost) that contain dangerous articles such as perfumery products, lighters and lithium batteries." It's pretty obvious. No more Lithium technology batteries. Do you really think these guys are going to take the time to look at which type of battery it is? They will just refuse batteries. It will come to the same thing for any other China based post system. Why? Pressure from the US and other countries, trying to stop Lithium based batteries. It was probably fairly easy to get them to stop it. All we would have to do is remind them of the Billions in postal subsidy that we pay out and then say no more Lithium batteries. It really is foolish and a totally incomplete way to do it. It's going to hurt some part of the market, but what about the billions of laptops, notebooks, tablets, cell phones, etc, etc, etc?? Are they going to stop manufacture of all lithium based products? It's such a knee jerk reaction and done so poorly, but it will hurt us and our hobby very heavily I'm afraid.
Guess I had better sell off those Li-ions I bought and go get some more Eneloops.
Helios1
(Helios-)
September 10, 2013, 5:19pm
17
If china post joins in on this… This is just evil.
@HK sellers, manufacture small lead lined battery boxes in odd shapes please! :davie:
Streamer
(Streamer)
September 10, 2013, 5:34pm
18
Have an order from CNQ shipped out by Ric on Aug 28th.
Today, after TWO WEEKS !!, it finally shows “origin post preparing for shipment”….geesh
At least it’s not batteries.
Now I wonder how long the group buy S2’s with xpg2’s from Ric will take to get here? :~
garrybunk
(garrybunk)
September 10, 2013, 5:36pm
19
My recent order from Ric shipped via SG Post. Tracking was useless as it was delivered hours after tracking was finally updated (and I didn't catch the update before delivery - it surprised me). I think it was 3 weeks until I received it.
-Garry
Chloe
(Chloe)
September 10, 2013, 5:40pm
20
Time to ask Efest if they ship by China Post!