Solarforce sales - no batteries shipped...

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blitzwing
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Joined: 08/06/2012 - 19:10
Posts: 247
Solarforce sales - no batteries shipped...

They are no longer listing batteries on the site, and I purchased some battery / charger kits to go with three lights intended to the gifts.

Lights showed up, chargers showed up – no batteries!

Jo answered my query on Facebook that they can no longer ship batteries by air.

I asked if I would get my batteries via sea, remembering that I have paid for them….no reply. Sad

Has anyone else encountered this?

Going to follow up with emails.

jmpaul320
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Joined: 05/22/2012 - 09:06
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Location: CT

they are probably experiencing the same lithium ion crunch everyone else is

more discussion here http://budgetlightforum.com/node/24673

ive ordered batteries that got through from wallbuys ok… but many have experienced delays and problems with orders

yes – definitely keep following up with emails…

did you pay with paypal? if so you have 45 days to file a claim that your item didnt arrive… its the SELLERS responsibility to get you your items regardless of shipping problems – you are protected and will get a 100% refund if you file a claim.

Would you mind keeping the wrong flashlight?
Best wish, May
Tmart service team

 

Soumil wrote:

PLEASE HELP ME GEARBEsT! IM LITERALLY CRYING!

 

blitzwing
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Posts: 247

Problem solved – Jo has given me a partial refund for the cost of the unshipped batteries so all good. Smile

Windsurf
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Location: Boston, MA

Just wanted to post that Solarforce is again shipping batteries to the U.S. via airmail. I just received my first shipment of 16340 Green & White 3.7V 880mAh’s. Took 12 calendar days to get to the East Coast of the U.S.