Rating: [BG] BangGood.com

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freeme
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4 orders
- 1 cancellation (my very first order got back-order almost 3 weeks) – refunded
- 1 “no show” (ordered on Nov) – refunded
- 2 delivered

Not so healthy stats right? One thing I like about their products, they come in new and without damage. They are willing to give refund for no show. Thumbs up for BG.

©freemex1thedeals.com

penumbra
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Location: benelux

my charger is landing on airport here…monday i have if customs not smats on the container Shocked voor 6 weeks

phsinvent
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Location: Ohio

I didn’t have good luck with banggood. Still waiting 2 months on a Roche f6. No replies from banggood. No tracking. PayPal claim ongoing.

billoz
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Location: Sydney, Australia

About 15 orders now and not just flashlights. All items received in good order. Postage time seems to be equal to most others in China – Approx 14-21 days. I would give 5 stars.

siletto
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Location: Hungary

I ordered two flashlights from BG. The shipping time is very slow. My first order was at 19th November, and the tracking showed that the parcel was picked up on the 10th December……
So it stayed 3 weeks long somewhere at the BG warehouses. Oh, and ut still hasn’t arrived.

I try to use wb, much better shipping, the same good prices

leaftye
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Location: San Diego, CA

Sun, 01/12/2014 - 22:01

My first two orders shipped quickly.  The third was back ordered.  I placed a fourth order over this weekend, and just got a shipment notification.  Hopefully it's legit.  I'll update when I see movement on the tracking info.

Wed, 01/15/2014 - 15:40

My tracking number still pulls up nothing.  I'm starting to think they generated a shipment label without anything to ship, which means I can't cancel the order because it has shipped.

Thur, 01/16/2014 - 00:12

I spoke a little too soon.  It just started tracking.  That's a little bit slow, but a huge relief when others above are talking about very long shipment times.

Tues, 01/21/2014 - 17:41

It has already left the San Francisco USPS sort facility.  So it shipped within a decent time frame.  Now all that's left is to confirm that it's the right product and is in good condition.

Wed, 01/23/2014 - 10:08

Out for delivery.

Wed, 01/23/2014 - 16:11

Delivered.  Box says "DRY CW", so I assume I got the DRY direct drive driver.  I'll confirm later, but it's not like BG promised either driver.  Light works, and everything appears to be in order.  This concludes another good deal with BG.




The low mode should be lower.

Reviews: Efan IMR18350 700mAh 10.5A, <a href="http://

agent80
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Items received in good condition. No problems with banggood.com

jps
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Last seen: 1 year 8 months ago
Joined: 01/18/2014 - 04:54
Posts: 53
Location: Europe

Ordered ncr18650B cells and a Convoy C8 flashlight on 7&8 January at BG without tracking assurance. Received both (separate packages) in good condition within 2 weeks later in Europe. Very nice.

My experiences with Chinashops is still good (10~15 orders). For these prices I take the risk of a missing package or defect product. It didn’t happen yet but it will accept an eventual loss easier.

89 300ce
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Joined: 12/12/2013 - 17:21
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Location: Canada
Four seperate flashlight orders from Banggood. The lower priced ones (<$20) arrived in my mailbox after ~4weeks. The higher priced ones I had to sign for at the post office and took ~2 weeks to arrive. Obviously different shipping methods. All items arrived as advertised, in good condition, and well packaged. A+ from me.
BanglaBob
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Last seen: 5 months 1 week ago
Joined: 10/11/2010 - 23:09
Posts: 935
Location: The Little Red Dot

My first ever order from Banggood just arrived this week. I’m quite happy with the flashlight which is good (very bright) and well made, but a few things are apparent to me:

  • The pictures on their webpage do not match the item – the light I got is the same as the third and seventh image in a series of 8 pics on their webpage
  • The tint is labelled as 3C, but in actual fact it is more like 5C
  • They use Malaysia post which is quite slow – took more than 2 weeks
  • ‘shipping date’ given and date of actual shipping not the same – 4 days apart
  • Prices are a little cheaper than FT or DX
  • Their order page is not as informative as the others

Overall, I would order from BG if I couldn’t find a similar item at DX or FT. I really don’t mind paying and extra dollar or 2 for a little piece of mind Glasses

Lights out! That's when things get interesting...

Bort
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my first order had no tracking, BG didn’t reply to e-mails, the live chat didn’t work for days and repeated PMs on BLF finally got a response saying they did send it, took a bit over 3 weeks to arrive, the item (P1A) worked fine

second order, got the e-mails saying it was sent, no tracking, item arrived at 32 days and works fine (P1A again) but has some blemishes

The Journal of Alternative Facts TM

"It is critical that there is a credible academic source for the growing and important discipline of alternative facts. This field of study will just keep winning, and we knew that all the best people would want to be on board. There is a real risk in the world today that people might be getting their information about science from actual scientists"

 

sorotantaz
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Probably I can ask in here than create new thread. Usually, how long it will take for them to respond email and PM?
I’m inquiring 2 weeks old order with not common tracking code and can’t be tracked on my country postal system.
This is my first commercial order from them. Previously won 2 times freebies sent without tracking about 1.5 months to arrive.

BrightKen
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Location: West Coast Canada

I have been placing most of my orders with BG Smile after I was blacklisted with DX :_( .
Shipping is also faster than DX.

I will never order from DX again. :exmark:

sorotantaz
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Well, apparently getting in touch with the customer service is kinda irritating.
2 consecutive PM only generate response “OK, I’ll check it for you” and nothing further.
email? no reply at all.

I’m hoping they actually have a ticketing system so that somebody really know there are outstanding ticket to response to.

Hopefully this kind of service doesn’t lead to horrible non arrival hassle.

DBSAR
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My first, and only order with BG was missing parts, they claimed to re-send “one” missing part, but that was over 3-weeks ago and i never recieved it yet, and then discovered my order was missing another part that that was suposed to be included with the original order. Its likely to be the last order i will place with them, and they become the first seller to go on my red-flag list.
Unless they fix their screw-up on the order.

That Canadian flashlight guy & Lantern Guru -Den / DBSARlight

XML83
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Okay.. just had a problem with a flashlight that bought from Banggood. The battery drained itself in OFF position, so I can’t just put a battery in the flashlight. ( Try it 4 times )

Send an email about the problem to their Customer Service, and after 2 weeks without good news because they just want to spin out time.

Send email on Jan 29
Their first response is :
1st response ( on Feb 3 ) : Could you take a video and photo the label package ??
2nd response ( on Feb 7 ) : It will be forwarded to our expert
3rd response ( on Feb 11 ) : Their expert just suggest, put a battery when I’m gonna use it. ( This person is VERY VERY EXPERT )
PS : The rolling back cover is also make some squeaky noise and they suggest put some oil ( I know, but it’s NEW flashlight )

Another problem,

Actually I bought it with a flashlight, but who knows the item will be split shipping.
It’s just a Silicone Rubber, and after 2 weeks they told me to check in local customs, it maybe detain in there.

Seriously ????

Bad Customer Service, Bad Response, Bad Solution.

FlashPilot
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Those rotten bangdick idiots are just a bunch of thieving crooks, I tell ya! Some of my friends decided to drive down to their headquarters (after they were shipped some dead/leaking counterfeit crapfire 18650’s, bangdick cs agents ignored all their emails for assistance). When they pulled in, a bunch of bangdick employees came running out of their cage and attacked my friends car! No kidding… check it out:

… and to think these awful people touch our flashlights before shipping. :Sp At least the “smart” ones were caught on dvr. The rest of them were either too hungover or stoned to get up off the floor.

The Bangdick motto: “to reach the epitome of demonstrated repeated gross incompetence and laziness amongst CS agents worldwide”. Its hard to believe they are capable of remembering to breath and urinate properly.

sirpaul
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Location: Kitchener, Ontario

After having a battery order returned to Fasttech during the Li-ion shipping fiasco, I decided to try Banggood after reading a positive thread about them here. After ordering, I soon got a tracking number that, IIRC, had the origin of the package in Germany. The shipment was a pair of 18650s that were part of a gift to family in Romania. The shipment arrived between 2-3 weeks after I placed my order, so I was quite satisfied.

raccoon city
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No need to beat around the bush, FlashPilot.

Tell us what you really think.   Wink

HarleyQuin
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2nd try – still: AVOID

I thought I’d give them a 2nd chance. Others had good experience, BG frequently ads on BLF and gives coupon… Well, they stay on my personal blacklist.

44 days since order, no package received. In the meantime I got 2x Fasttech, 1x IntlOutdoor and 2x LCK-LED, all ordered after the BG order.

Just filed my first paypal-dispute, ever. Congratulations, Banggood.

My first order from Banggood came incomplete. After I posted my experience here, surprise, I got a message from BG and they asked for the order number – which I gave them together with all the dates of the transaction. Never heard of them again… 45 day period had already been over by then.

Won’t happen again.

Oshpark Boards:
HQ ProgKey: Universal Driver Programming Key . Boost: HQ 15mm/17mm programmable boost driver with ATtiny13A
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freeme
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They are slow in delivery but at least all their products are well QC compared to WB, TM and FP.

©freemex1thedeals.com

keengeorge
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Location: Australia

I ordered 3 of Natural White/Neutral White SolarStorm SC01 XML-2 T6 T6-3C NW LED Flashlight (SKU129255)

And received WRONG items (all 3 are XM-L)….. |( |( |(
and 1 of the XM-L is Cool White…., |( |( |( |(
and 1 of the XM-L has a faulty switch. |( |( |( |( |(
-
Sent an email to Neal more than 2 days ago, and have Not yet received Any reply.
-
Regards,
George

lionheart_2281
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zizouuu wrote:
I bought an olight sr51 on 01-04, received 09-05 (40 days). They send me an email asking me what batterie carrier i want. I told them 18650 carrier. Today i received the flashlight with an 16340 carrier instead 18650. I cant operate nor check it works or not because i havent 6 16340 bateries. I dont know why they asking me this and sent me the opossite i choose

Incompetence perhaps?

strongest2004
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3 orders, 2 ready for pickup at the local post office after 2 weeks from ordering and 1(batteries) still untraceable.

Not great, but not bad either. And Neil has been replying pretty quick when I PM him.

Low mode and long runtime lover…

keengeorge
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keengeorge wrote:
I ordered 3 of Natural White/Neutral White SolarStorm SC01 XML-2 T6 T6-3C NW LED Flashlight (SKU129255)

And received WRONG items (all 3 are XM-L)….. |( |( |(
and 1 of the XM-L is Cool White…., |( |( |( |(
and 1 of the XM-L has a faulty switch. |( |( |( |( |(
-
Sent an email to Neal more than 2 days ago, and have Not yet received Any reply.
-
Regards,
George


Neal answered my email, and in his last email he requested a photo of the XM-L Cool White led….,
..I then sent him an email with the requested photo on the same day more than 4 days ago….,
…and I am Still waiting for his reply More than 4 days later….
-
Regards,
George
FlashPilot
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“Neal” repeatedly uses that fake stall tactic to try and distract you from the 45 day paypal dispute limitation. Dont fall for it and file your dispute now for the entire amount that you paid. Then send him an email to say that all communications from this point on must be done through the paypal dispute system to protect yourself from his poor customer service bullshit routine, and that you will no longer reply to his emails. Tell him you learned your lesson through flashpilot and that many others will be doing the same every time he pulls his BS. He knows darn well that I kicked his butt every time he tried to rip me off… and I never backed down until he fulfilled his promises. Ignore any further emails from him and reply to him only through paypal. Dont forget to escalate the dispute when directed by paypal. Just tell the truth and paypal will almost always side with you. Under no circumstances should you ever cancel a dispute unless you have the corrected merchandise in your hand and verify that it is exactly what you ordered. If he fails to comply within the time frame, paypal will likely refund the entire amount. Ive been down this road at least 4 or 5 times with the bangdick idiots till I finally stopped buying from them… at least for the time being. Big Smile Have fun… and please remind Neal (chines for: moron) that flashpilot sent you. Sorry folks, but that was the nice version. :Sp

DayLighter
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FlashPilot wrote:
“Neal” repeatedly uses that fake stall tactic to try and distract you from the 45 day paypal dispute limitation. Dont fall for it and file your dispute now for the entire amount that you paid. Then send him an email to say that all communications from this point on must be done through the paypal dispute system to protect yourself from his poor customer service bullshit routine, and that you will no longer reply to his emails. Tell him you learned your lesson through flashpilot and that many others will be doing the same every time he pulls his BS. He knows darn well that I kicked his butt every time he tried to rip me off… and I never backed down until he fulfilled his promises. Ignore any further emails from him and reply to him only through paypal. Dont forget to escalate the dispute when directed by paypal. Just tell the truth and paypal will almost always side with you. Under no circumstances should you ever cancel a dispute unless you have the corrected merchandise in your hand and verify that it is exactly what you ordered. If he fails to comply within the time frame, paypal will likely refund the entire amount. Ive been down this road at least 4 or 5 times with the bangdick idiots till I finally stopped buying from them… at least for the time being. Big Smile Have fun… and please remind Neal (chines for: moron) that flashpilot sent you. Sorry folks, but that was the nice version. :Sp

Every time? if you having bad experience with them.. why keep on buying from them? Silly

The only way to do a great work is to love what you do.

pounder
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I bought a neutral swm d40a from BG and they sent a CW d40a..was not please because I don’t use CW lights very often..they refunded me 4$ for the error so that was cool of them..I won’t buy from them again..i’ve avoided chinese vendors for awhile now, but the price was too good to not take a risk..the light arrived quickly and in good condition so they did a good job with that, but I doubt they’ll get another crack with my cash..

FlashPilot
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DayLighter wrote:
FlashPilot wrote:
“Neal” repeatedly uses that fake stall tactic to try and distract you from the 45 day paypal dispute limitation. Dont fall for it and file your dispute now for the entire amount that you paid. Then send him an email to say that all communications from this point on must be done through the paypal dispute system to protect yourself from his poor customer service bullshit routine, and that you will no longer reply to his emails. Tell him you learned your lesson through flashpilot and that many others will be doing the same every time he pulls his BS. He knows darn well that I kicked his butt every time he tried to rip me off… and I never backed down until he fulfilled his promises. Ignore any further emails from him and reply to him only through paypal. Dont forget to escalate the dispute when directed by paypal. Just tell the truth and paypal will almost always side with you. Under no circumstances should you ever cancel a dispute unless you have the corrected merchandise in your hand and verify that it is exactly what you ordered. If he fails to comply within the time frame, paypal will likely refund the entire amount. Ive been down this road at least 4 or 5 times with the bangdick idiots till I finally stopped buying from them… at least for the time being. Big Smile Have fun… and please remind Neal (chines for: moron) that flashpilot sent you. Sorry folks, but that was the nice version. :Sp

Every time? if you having bad experience with them.. why keep on buying from them? Silly

Of course not every time. I also said I stopped ordering from them.

keengeorge
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keengeorge wrote:
keengeorge wrote:
I ordered 3 of Natural White/Neutral White SolarStorm SC01 XML-2 T6 T6-3C NW LED Flashlight (SKU129255)

And received WRONG items (all 3 are XM-L)….. |( |( |(
and 1 of the XM-L is Cool White…., |( |( |( |(
and 1 of the XM-L has a faulty switch. |( |( |( |( |(
-
Sent an email to Neal more than 2 days ago, and have Not yet received Any reply.
-
Regards,
George


Neal answered my email, and in his last email he requested a photo of the XM-L Cool White led….,
..I then sent him an email with the requested photo on the same day more than 4 days ago….,
…and I am Still waiting for his reply More than 4 days later….
-
Regards,
George

Hi,
-
In the last year we have bought quite a few torches and batteries from Banggood, ranging from pricey Nitecore TM26 and Nitecore SRT7 (2 off)…
..to many cheapy Ultrafire “zoomies”…
-
But the last 2 orders have had lots of problems…,
..and in particular the last order has been bad news (all delivered items are the Wrong items, and even some Wrong items are Faulty)….
I then contacted Neal, and after we exchanged a few emails….,
…he requested a photo, which I then sent to him 8 (EIGHT) days ago….,
…..and he still has Not even bothered to answer….
-
Unfortunately, it seems Neal (Banggood) Only does the talk, BUT does NOT Do the walk….
-
I have now lodged a PayPal dispute for Banggood.
-
And we will not be buying any more from Banggood, UNLESS they VERY QUICKLY and PROMPTLY fix the screwed up order. |(
-
Regards,
George

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