Rating: [BG] BangGood.com

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mortuus
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Last seen: 11 hours 4 min ago
Joined: 12/16/2014 - 09:33
Posts: 1961
Location: Sweden

been trying all day, it says que 20-25 people and never changes…. im starting to get fed up, mailed cs department, sent pm here still zip… really what a headache to get your 48$ back Facepalm

...where Frugal meets with Flashlight!

pennzy
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Joined: 12/10/2017 - 19:45
Posts: 1317
Location: United States , Pa.

Right now it is early morning in China. Maybe later tonight they will be open.

mortuus
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Last seen: 11 hours 4 min ago
Joined: 12/16/2014 - 09:33
Posts: 1961
Location: Sweden

got my money back now.. finally.

...where Frugal meets with Flashlight!

greatzot
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Last seen: 1 month 2 weeks ago
Joined: 03/23/2019 - 21:11
Posts: 3
Location: Japan

So here’s a weird experience with BangGood. I’m in Japan. Ordered some batteries in early June. Said they shipped within a couple days after order. Three weeks later, still hadn’t arrived, and no further tracking info was available. Thought maybe they were stuck on a ship or in customs. But no, checking in a few days later, according to the tracking info, they shipped from a U.S. location…but just sat in the U.S. for 3 weeks going nowhere, until finally moving a few days into July. From that point, within a couple days they were in Japan (literally one night from the point of departure from the U.S.). But why are they shipping from the U.S. when the listing indicated China, and why did they just sit there for a few weeks before leaving the country? You expect them to get stuck in customs if they’re incoming, but getting stuck going out? Still waiting for their arrival, but they seem to finally be at whatever regional shipping office is going to handle them, so I guess it’ll just be a couple more days at this point.

teacher
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Last seen: 1 week 4 days ago
Joined: 02/23/2016 - 19:04
Posts: 9596
Location: NE & SW Alabama

Great questions to which there are no answers…. that we will ever know anyway. . Wink
Sad but true… many times stuff just apparently sits around waiting to move… and that is not just from Banggood either. The whole thing is a mystery…. Big Smile

The main ‘mystery’ is how we finally get the vast majority of the stuff we order from China. Thumbs Up

You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant 

 .................................. "Slow is Smooth, Smooth is Fast" ...................................

       Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$  

         Rudeness Level _ mΩ _ {width:70%} _ LightWiki _ LED Tint Chart  

      Xlamp size chart _ BatteryU _ Flashaholic? Need Professional Help???            TheOriginal _ TAB _ LightSearch _ BatterySearch _ 14500's _ DiCal 

 

                                             

Theodore41
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Last seen: 5 days 22 hours ago
Joined: 02/20/2016 - 12:57
Posts: 932
Location: Athens Greece.

I am a VIP4 customer,having purchased over 50 items from them.So,I see that they have changed carrier to deliver their priority mail orders,which means $23.00 more for shipping,but this change is no good.I could not track my order,and so,I forced to chat twice with BG,to receive a tracking number showing that the parcel has left HK at June 19,and no more.The item is a Imalent R90TS.
Chatting once more,they gave me a new number and a new company,named Royal shipping,that it seems that it is entirely unreliable,looking at the comments I read.
I was waiting to receive my parcel between 7-14 days,as they say,but as I see,it has passed the double time and the parcel seems to be somewhere in England.I received parcels with the old carrier in max 16days.
I wait 4-5 days more,and then I open a dispute in PayPal.I have paid $11.00 more,for insurance,so I hope it will be not very difficult to get a refund.
And of course,no more expensive purchases from BG,only cheap ones by air register.

cayman
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Last seen: 2 weeks 5 days ago
Joined: 06/29/2019 - 13:16
Posts: 76

My recent experience with BG has been positive. All items came in less than 3 weeks, good packaging, tracking works and all products exactly as described.

the only things I don’t like:
can’t use points on rather many items (ie items on sale), but that is a normal change we see across multiple companies

scosgt
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Last seen: 28 min 27 sec ago
Joined: 07/03/2019 - 22:32
Posts: 129
Location: New York

I have actually good luck with them.
My biggest gripe is they use FedEx SmartPost and stuff just sits in the teminal.
Most of the time I will gladly pay them $4.00 to use US Mail.

Theodore41
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Last seen: 5 days 22 hours ago
Joined: 02/20/2016 - 12:57
Posts: 932
Location: Athens Greece.

There are now 50 days passed since my order of a R90TS,and no answer,and no flashlight. Crazy

teacher
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Last seen: 1 week 4 days ago
Joined: 02/23/2016 - 19:04
Posts: 9596
Location: NE & SW Alabama

Only positive experiences with BG for me. So far I, I have always received what I order sooner or later.
As with any FREE Shipping option, sometimes it is super slow or super fast; & sometimes it is right on schedule.

As scosgt mentioned, FedEx SmartPost has a tendency to sit around the terminal in the USA now & then. But 85% of the time mine are delivered speedily & ahead of schedule with SmartPost.

Over the years, on the very few orders there have been a problem with (such as DOA light, missing item, wrong item, etc., etc.); customer service has always been great!

Fast refunds or replacement… my choice with no hassle. I always communicate with them by email, none a of this IM or chat crap…. always email. It may take a bit longer but I always have a positive outcome in my favor. Wink

Keep up the good work BG!! Thumbs Up

You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant 

 .................................. "Slow is Smooth, Smooth is Fast" ...................................

       Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$  

         Rudeness Level _ mΩ _ {width:70%} _ LightWiki _ LED Tint Chart  

      Xlamp size chart _ BatteryU _ Flashaholic? Need Professional Help???            TheOriginal _ TAB _ LightSearch _ BatterySearch _ 14500's _ DiCal 

 

                                             

WalkIntoTheLight
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Last seen: 6 hours 32 min ago
Joined: 12/05/2015 - 10:26
Posts: 1895
Location: Canada

It’s been years since I’ve had any lost shipments from Banggood. I find them far quicker than most Chinese vendors. Usually about 3 weeks to Canada, though my last order was about 2 weeks. I think if your order is more than about $20 you get better shipping, although sometimes it’s a couple of bucks for shipping. Free shipping from China appears to be harder to find, lately.

Theodore41
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Last seen: 5 days 22 hours ago
Joined: 02/20/2016 - 12:57
Posts: 932
Location: Athens Greece.

WalkIntoTheLight wrote:
It’s been years since I’ve had any lost shipments from Banggood. I find them far quicker than most Chinese vendors. Usually about 3 weeks to Canada, though my last order was about 2 weeks. I think if your order is more than about $20 you get better shipping, although sometimes it’s a couple of bucks for shipping. Free shipping from China appears to be harder to find, lately.

As a matter of fact,my order was over $400.00. Sad

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