Did IO ship my order on 1/26 before they closed

I placed an order with IO (who I’ve only used one other time but had horrible service-missing parts of the order and >30 day shipping and no tracking was provided even tho we paid the $2 fee for tracking) on 1/26 , I paid for the $5 USPS / royal air mail shipping upgrade which quotes 12 business days. I received confirmation that the order was “processing” at 07:30 [their] local time on 1/27. Did the order ship before they closed for the holiday and if not are they going to refund my added shipping fee’s since they won’t be open till most of the way threw their shipping time quote?

I’m pretty sick of their crap, the last order we placed (actually that was my wife’s order) still says “pending” on their site from early November even tho we’ve received part of it and a refund for what wasn’t there (after jumping threw hoops) but they’re the only place that had the stuff I need.

Yes they have shipped your order and everything will go smooth this time. Just chill and wait for the postman…