Buying from flashlightlens.com

Hi All,

Has anyone purchased from flashlightlens.com recently? I have sent them three emails through their website contact form now and haven’t received a response to any of them. I placed an order 3 days ago and received an order confirmation and at the time I sent them an email because their online checkout was changing WA (Western Australia) to Washington and wouldn’t let me change it back and they haven’t responded to that either.

Cheers,
Tim

About three weeks ago, bought two UCLp lenses, including the biggie 73mm one for my Trustfire X6. Arrived less than a week later. Granted I’m in the united states so that might change my data point relative to your needs.

Hmm interesting, hopefully my order just shows up and it’s just that they don’t like replying to emails.

9 days now and still have heard nothing from them. I am thinking I should just file a PayPal claim and get my money back.

Or at the very least it might get their attention so they respond to me.

Yeah, that does suck. I don’t think I could blame you if you did do that. How long has the site said “Our office is currently closed until 10/14” at the top? Just over the weekend or?

Hmm I hadn’t noticed that before so it can’t have been up for long. I will give them a few days after the 14th and see if they respond.

Got a shipping notification today and it had the correct address. So possibly their contact form on the website is going to the wrong address? Anyway as long as I get my lenses I’m happy.

Let us know how it goes, I want to outfit all my flashlights with AR coated lenses. How much did you pay for shipping?

I paid $7.50 for shipping.

I ordered two glass UCL lenses, one for my convoy m2 and one for my XinTD C8. I will possibly buy more in the future but I want to see what they are like first.

Chris sent me an email a few days ago, confirming an order had shipped. The email address was chris@flashlightlens.com.

Just to let you know that the good folks at FLL will cut UCLp to sizes not listed on the inventory.

A year or so ago I enquired about 110mm, no problem :slight_smile:

They are, hands down, among the top 10 best I ever did business with when it comes to proper presentation, quality, communications, timely shippping and no nonsense customer service. Their recent stop of shipping out orders is rare. And on the day they promised to start shipping again I got my tracking No.

Well done.

do you have to pay the 14 USD shipping fee for every lens or is it one shipping for the whole package? I want to buy 2 or 3 lenses, but not if I have to pay 28 or 42 dollars for the shipping alone

Pretty sure it’s a package deal. The lenses are small and easily fit in one small package. Chris likes to stack them between a sandwich of heavy cardboard and tape both directions with that really strong fiber reenforced tape. Then they’re heat sealed in plastic.