Mountain Electronics excellent service

I just want to give a shout out to Richard at Mountain Electronics. I had purchased a light 4-5 months ago and while out on my first real trip putting it to use the light blew.

Richard stood behind it even though it was past his 30 return policy and even credited me back my shipping cost.

That says a lot about the way he does business. I will continue to check his store for product I want in the future. Forgot to mention his shipping is super fast to boot.

Yes, he is a genuine Good Guy. I've known a lot of people in my life and he's one of the few really good people to work with.

Just received a red Convoy S2+ from Richard. Ordered on Monday, shipped on Monday (with tracking number), received today (Friday)!
It is worth paying a few dollars more to receive excellent service…and a REAL S2+…
Lesson learned after dealing with that well known supplier who shipped FAKE Convoys…What a hassle that was!

Same here. I made a small order some time ago and it was processed promptly and correctly. I think I received it in three days. I would much rather pay just a few dollars and give my business to a company like this. Keeps the money at home, no quality or return hassles and supports a good company.

I had a seamless transaction a few weeks back. Prompt service. Highest quality products.

Maybe we need a sticky thread to house all the “Mountain Electronics excellent service” threads.

OMG another RMM is so great! Mtn EL is so fast! thread :wink:

Any one know how many threads we have now?

Besides the Big RMM thread where folks say great things about him and “Mtn El” on a reguar basis anyway.

:slight_smile:

I wonder why the chineese suppliers dont get threads like RMM?…


I think this was long overdue…

I’m a big time fan of M-E!

He enables my addiction is my only complaint :bigsmile:

+1 Is where I check first whenever I need something…

Same here. Mountain Electronics is always the first place I look. Very prompt service and exceptional personal attention to detail on each order that is hard to find anywhere. Just got another order from him today. I should mention that’s an order I placed two days ago and he’s a little over 1800 miles from me. I recommend Richard any chance I get. I’m very happy to support such a great small business.

I recently put together two alleged Supfire (read cheap) 3xAA/18650 S-7 tube lights.

Went with his Nichia triples and 6 mode plus moon Q-lite drivers (6 modes is sort of too many) but it is like Red neck ramping. Anyway, after I got them together I had a mystery (either only one mode, or 6 modes no problem, or 6 modes highest mode blinks three times in like 15 sec and then cuts power in half) gremlin.

Well Richard responded super fast and helped me trouble shoot it (in fact I had to beg off because when I understood it was not a software setting issue but some classic intermittent (mechanical something issue, I still don’t totally have it fixed, but I think it is a cheap switch root cause) it was just unfair to ask Richard to help me resolve the issue further.

Ok my point being he was Johnny on the spot to helped so much I felt guilty.

Made my first purchase there recently. Great USA prices. Battery shipped almost immediately in protective plastic case.

definitely a trusted seller… always fast and packaged really well. never had any problems and order about 1-2 times a year

+ 1 !!!! TL

Mountain Electronics is the place I recommend when asked about batteries or chargers, excellent service and communication make this place #1 choice in my book.

Yeah cheesy, sorry. Yourrid’s JD Power Award was a great idea and inspired me. Sometimes I just can’t stop myself from being a cheeseball.

I agree
I am impressed every time I place an order.

I place an order for six 18650 batteries late in the day on 12/18 and from my tracking information they will be here today. I thought if I had them after 12/25 I would be happy.

Mountain Electronics are excellent!

Where do you live? :wink:

California