Quickest and most reliable Gearbest shipping method right now: America Line / IB

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bdiddle
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Yeah I guess just wait. The default free shipping from them is pretty damn slow and never updates tracking. International Bridge is the fastest shipping I’ve had from China in recent months.

Newb

apocalypse
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I have a couple recent orders with tracking available from http://www.yuntrack.com
HTH

Streamer
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Well, don’t know why I paid the extra tracking charges on this last order “:“http://budgetlightforum.com/comment/904921#comment-904921
Knife arrived couple days ago. No tracking updates whatsoever save for the shipped notice. I think GB’s extra tracking fee of @$1.30 is a money maker for them and a placebo for the buyers. :-/

Judygd
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I notice your packages, which are being delivered to FL, are shipped from China through KY. That makes some sense. My package, which is coming to NY, was supposedly shipped to San Francisco- that makes NO SENSE. It also makes no sense that packages come into this country, then go to IB’s “warehouse,” where they sit, sometimes for days, instead of immediately being sent out for delivery. Finally, most annoying, IB’s tracking is way behind, so it doesn’t tell me when I will get my package- which is already 4 days late- it only tells me where it’s been. If you consider that to be great shipping, fine. Maybe your frequent use of their service is getting a higher level of service, in which case, please share your secret. But for the rest of us, IB has been awful.

Muto
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Judygd wrote:
I notice your packages, which are being delivered to FL, are shipped from China through KY. That makes some sense. My package, which is coming to NY, was supposedly shipped to San Francisco- that makes NO SENSE. It also makes no sense that packages come into this country, then go to IB’s “warehouse,” where they sit, sometimes for days, instead of immediately being sent out for delivery. Finally, most annoying, IB’s tracking is way behind, so it doesn’t tell me when I will get my package- which is already 4 days late- it only tells me where it’s been. If you consider that to be great shipping, fine. Maybe your frequent use of their service is getting a higher level of service, in which case, please share your secret. But for the rest of us, IB has been awful.

Packages will go where USPS decides they can be processed best, most times for those of us on the East coast that will be NY, but San Francisco is not always a bad thing. I have had packages get processed very quickly through there in the past. Have also had some sit there a few days.
My last package sat in AL for a week, but hey guess what? The calendar says it is late December, so we need to expect delays on overseas shipments.
Just wait until the China New year happens. Then you will be happy when you get a package in a 5 week time frame. Smile

Now, back to your concern with IB and it’s tracking, etc.
Once the package has come into USA and gone through customs, it will get a USPS tracking #.
When you use the IB tracking, look over on the left side and there you will see the USPS tracking number.

From that point on, just track through USPS, much better updates when it is getting nearer to your destination.

HTH
Merry Christmas
Keith

Carpe Noctem People! ___________
“All men are equal when their memory fades. *******************But it’s is Like it is*************
“Stay Calm, don’t be alarmed. It’s just another Holiday, Back at the Funny Farm” ………………………………….

teacher
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Lately GearBest shipping has been extremely good for me.

Five orders since November 13.
Two came DHL and each arrived in four days. This was free shipping.
The other three arrived in in 10 – 12 days. They were sent either USA Express or USA Priority.

Thank you GearBest…… Thumbs Up

Smile

      You never know how a horse will pull until you hook him up to a heavy load. / Paul "Bear" Bryant ~/~\~ "Slow is Smooth, Smooth is Fast"

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Judygd
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USPS isn’t deciding any of this- and shouldn’t be involved. When customers pay for expedited shipping & the websites say that is via UPS, then the USPS shouldn’t be involved. And they weren’t. It was IB, not the USPS, who sent the package to San Francisco instead of the East Coast. Now it’s IB who is holding my package- which is supposed to be delivered expedited in 3-5 days- for days in a warehouse “waiting for a flight.” That’s ridiculous! Packages should fly right out. And it’s IB who is choosing to hand my package over to the USPS instead of to a package specialist like UPS. These are all choices that were avoidable mistakes. And I will not be grateful for a 5-week delivery, as I will never use this company again. I simply will not order from anyone who ships via IB. They clearly don’t understand the words expedited shipping. And you, clearly, are working for them.

teacher
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Judygd wrote:
They clearly don’t understand the words expedited shipping. And you, clearly, are working for them.
Hmmmmm…. who are you talking to & who are you working for??

      You never know how a horse will pull until you hook him up to a heavy load. / Paul "Bear" Bryant ~/~\~ "Slow is Smooth, Smooth is Fast"

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will34
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Judygd wrote:
And you, clearly, are working for them.

Well... Now that our secret identities have been revealed:

 

Hi dear, please email your inquires to our support department, our staff will handle all of your concerns:

cs@gearbest.com

Please kindly include your order number,

Best regards

teacher
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Below is the tracking of my latest order from GearBest. And yeah it was delivered by the USPS by way of International Bridge (IB). While many of my previous orders received through ‘IB’ shipping have indeed sat around their warehouse several days before moving, the last few orders; this one included: have not sat around at all in their warehouse.
As can be seen below the package hit the ‘IB’ warehouse on 2016-12-20 at 11:04:28 and left the ‘IB’ warehouse on 2016-12-20 at 11:57:22

So in the “big scheme of things” this package was in the ‘IB’ warehouse for a grand total of 52 minutes & 54 seconds before it was headed for the USPS in Birmingham, Alabama.

Maybe these last few good delivery time have just been flukes.
Maybe the previous delivery times that were pretty poor were just flukes.

But either way, the last few of mine & the one referenced below; have been pretty darn good. Thumbs Up
——————————————————————————————————————
Date Status Location
2016-12-22 11:19:00 Delivered GADSDEN AL 35903
2016-12-22 07:48:00 Scanned at: GADSDEN AL 35903
2016-12-21 19:49:00 Scanned at: BIRMINGHAM AL 35222
2016-12-21 18:22:00 Scanned at: BIRMINGHAM AL 35222
2016-12-21 17:22:00 ACCEPTED AT USPS FACILITY BIRMINGHAM AL 35222
2016-12-20 11:57:22 Departed warehouse HUNSTVILLE AL 35824
2016-12-20 11:04:28 Received at warehouse HUNSTVILLE AL 35824
2016-12-17 05:30:00 Arrived at Customs
2016-12-17 02:30:00 Arrived into the US
2016-12-14 21:09:00 Awaiting International flight-Airline Inspection
2016-12-14 19:58:48 Departed warehouse SHENZHEN GUANGDONG 518048
2016-12-12 15:50:17 Received data SHENZHEN GUANGDONG 518057
2016-12-12 15:50:17 Order Information Received SHENZHEN GUANGDONG 518057

      You never know how a horse will pull until you hook him up to a heavy load. / Paul "Bear" Bryant ~/~\~ "Slow is Smooth, Smooth is Fast"

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teacher
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Just received another order from GearBest through IB.
7 days from placing order until I had it in my hand. Pretty darn good…. Thumbs Up

      You never know how a horse will pull until you hook him up to a heavy load. / Paul "Bear" Bryant ~/~\~ "Slow is Smooth, Smooth is Fast"

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jag-engr
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I did my first IB order from GearBest, and I was quite impressed with the speed at which it got out of China – one day to process the order, and four more days to get to their warehouse in Alabama!

Unfortunately, the light has been sitting in Alabama at their warehouse for five days so far.

It should only take a day or two to get to me from Alabama, but they are taking their sweet time in getting it shipped out of their warehouse.

mrstealyourgains
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I probably should have paid for upgraded shipping. I placed four separate orders from GB in mid-February with the free shipping option. The first order was placed on February 13th. I haven’t received any yet.

Here’s the tracking link from the first order which says it arrived in the US on 2/23:
http://www.17track.net/en/track?nums=SYBPL02547180

How long do you guys think I should wait before I reach out to GB? Next time I’ll pick the IB shipping option for sure.

teacher
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mrstealyourgains wrote:
I probably should have paid for upgraded shipping. I placed four separate orders from GB in mid-February with the free shipping option. The first order was placed on February 13th. I haven’t received any yet.

Here’s the tracking link from the first order which says it arrived in the US on 2/23:
http://www.17track.net/en/track?nums=SYBPL02547180

How long do you guys think I should wait before I reach out to GB? Next time I’ll pick the IB shipping option for sure.

Hmmmm, if it were me I’d give it a bit longer. I have never had a tracking number from GB that looks like yours. It appears it shipped out of Maylasia, which I am sure you know. But it does not say where in the USA it is being held hostage. Sad

I personally have been very impressed with GB & the IB option, especially since right around Thanksgiving thru present. I have had at least a dozen packages and IIRC all arrived within 8 to 15 days. Most of them came thru IB too.
I don’t remember ever paying more than .75 cents for the expedited service & I never buy insurance.

Yours will probably sort itself out, just hang in there a while and try to be patient. Thumbs Up
I know that is easier said than done. Wink

      You never know how a horse will pull until you hook him up to a heavy load. / Paul "Bear" Bryant ~/~\~ "Slow is Smooth, Smooth is Fast"

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teacher
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jag-engr wrote:
I did my first IB order from GearBest, and I was quite impressed with the speed at which it got out of China – one day to process the order, and four more days to get to their warehouse in Alabama!

Unfortunately, the light has been sitting in Alabama at their warehouse for five days so far.

It should only take a day or two to get to me from Alabama, but they are taking their sweet time in getting it shipped out of their warehouse.

Is your sitting in the Huntsville, Alabama warehouse ‘jag-engr’??
It has been my experience with Huntsville that they are either fast as lightening or slow as Christmas. -:O .. No in between.
I have no idea what makes the difference………. Facepalm -
Good luck……… Smile

      You never know how a horse will pull until you hook him up to a heavy load. / Paul "Bear" Bryant ~/~\~ "Slow is Smooth, Smooth is Fast"

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mrstealyourgains
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Thanks for the feedback, I’ll give it a bit more time!

teacher
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Your welcome. I know it was not much help, but about all you can do now is wait. Most likely given a bit of time all will be well. Thumbs Up
Smile

      You never know how a horse will pull until you hook him up to a heavy load. / Paul "Bear" Bryant ~/~\~ "Slow is Smooth, Smooth is Fast"

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Streamer
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jag-engr wrote:
I did my first IB order from GearBest, and I was quite impressed with the speed at which it got out of China - one day to process the order, and four more days to get to their warehouse in Alabama! Unfortunately, the light has been sitting in Alabama at their warehouse for five days so far. It should only take a day or two to get to me from Alabama, but they are taking their sweet time in getting it shipped out of their warehouse.
Be prepared to wait.. Flat Stare BTW, It's happened to me TWICE with Int.Bridge B.ullS.hit. My item sat in Alabama for 2 whole weeks. 7 day weeks ! 14 damned days before a breath of life was revealed in tracking. I complained to GB about their crappy IB shipping partner. They said sorry and gave me 200 points..nice of em. BUT i was still pissed about the 2 week siesta in AlaBaMa. Crazy    Needless to say, I won't be using IB in future so help me Apollo
teacher
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See, there you go….. a perfect example. Fast as lightening or slow as Christmas in Huntsville, AL IB Warehouse.

Not sure when poor ole ‘Streamer’ had the 14 day nightmare, but there is no excuse for that. Facepalm

But then look up at post #41 in this thread.
I had a package delivered December 22, 2016.
It sat in the Huntsville, Alabama IB warehouse for 52 minutes & 54 seconds ! That is all and obviously a fast as lightening case.

So like anything, it is a crap shoot probably. I can no more tell you that you will have good luck using IB than Streamer can tell you that only bad luck awaits you with IB.

All either one of us can do is share our personal experiences.

I will be placing an order tomorrow with GearBest.
Based on my past several months of good luck using the IB option……. that is how I will have it sent.

      You never know how a horse will pull until you hook him up to a heavy load. / Paul "Bear" Bryant ~/~\~ "Slow is Smooth, Smooth is Fast"

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jag-engr
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I got a response from International Bridge that said, in part:

Quote:
Our internal tracking shows that the shipment containing your package arrived in the US and cleared Customs. Your package is currently being processed in our warehouse. Once processed, it will be handed over to the USPS for sorting then it will be routed to your local area. We work with USPS for final delivery and you should expect to receive your order with your regular mail within a few days. Please monitor its status on the USPS.com site using [tracking number] for most recent update. Please note that you won’t see the exact delivery date on USPS site until package arrives at your local area.

That didn’t really tell me anything about the delay. According to USPS tracking number they provided, they issued a USPS label five days ago but have still not turned the package over to USPS for delivery. I would assume that a USPS number is only assigned after the package clears Customs, so that would mean they’ve been sitting on the package for five days.

Gearbest can get it to China in four days flat, but International Bridge has so far let it sit in a warehouse for five days. Facepalm

HorizontalHunter
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mrstealyourgains wrote:
I probably should have paid for upgraded shipping. I placed four separate orders from GB in mid-February with the free shipping option. The first order was placed on February 13th. I haven’t received any yet.

Here’s the tracking link from the first order which says it arrived in the US on 2/23:
http://www.17track.net/en/track?nums=SYBPL02547180

How long do you guys think I should wait before I reach out to GB? Next time I’ll pick the IB shipping option for sure.

I have an order for a Utorch that I placed on February 14th which also shipped out of Malaysia. My tracking is exactly the same . It arrived in the US on February 23rd and there it sits. I have been wondering if it is stuck in customs or something. IDK.

I will add that this isn’t the norm for my orders with GearBest.

I ordered something else from Amazon that was drop shipped China on February 23rd and it showed up on my doorstep today. According to the tracking information it is still in New York. Facepalm

Bob

Vegetarian: vejiˈte(ə)rēən/noun: old Indian word for lousy hunter.

teacher
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Yeah, sounds like they just kinda side stepped your question ‘jag-engr’ …… Facepalm

Below is one of my packages from back in mid January that came thru IB.
Not to shabby………… Wink .. It stayed 1 hour 3 minutes 58 seconds in the IB Hunstville, Alabama warehouse.
I guess I have been lucky or fortunate or both. Wink
——————
Date Status Location
2017-01-20 12:07:00 Delivered GADSDEN AL 35903
2017-01-20 08:52:00 Scanned at: GADSDEN AL 35903
2017-01-19 21:07:00 Scanned at: BIRMINGHAM AL 35222
2017-01-19 18:41:00 Scanned at: BIRMINGHAM AL 35222
2017-01-19 17:41:00 ACCEPTED AT USPS FACILITY BIRMINGHAM AL 35222
2017-01-18 14:06:17 Departed warehouse HUNSTVILLE AL 35824
2017-01-18 13:02:19 Received at warehouse HUNSTVILLE AL 35824
2017-01-17 17:00:00 Arrived at Customs
2017-01-17 14:02:00 Arrived into the US
2017-01-13 22:16:00 Awaiting International flight-Airline Inspection
2017-01-13 18:51:19 Departed warehouse SHENZHEN GUANGDONG 518048
2017-01-12 23:20:13 Received data SHENZHEN GUANGDONG 518057
2017-01-12 23:20:13 Order Information Received SHENZHEN GUANGDONG 518057

      You never know how a horse will pull until you hook him up to a heavy load. / Paul "Bear" Bryant ~/~\~ "Slow is Smooth, Smooth is Fast"

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teacher
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Here is another IB success story, and this one back during Chinese New Year too!!
This one came through the Hebron, Kentucky IB Warehouse for some reason. Wink
——————————
Date Status Location
2017-02-13 11:43:00 Delivered GADSDEN AL 35903
2017-02-11 19:28:00 Scanned at: BIRMINGHAM AL 35222
2017-02-10 19:38:00 Scanned at: CINCINNATI OH 45235
2017-02-10 14:13:00 Departed warehouse HEBRON KY 41048
2017-02-09 09:16:43 Received at warehouse HEBRON KY 41048
2017-02-09 03:45:00 Arrived into the US
2017-02-08 09:24:00 Awaiting International flight-Airline Inspection
2017-02-07 19:26:19 Departed warehouse SHENZHEN GUANGDONG 518048
2017-02-05 12:10:11 Order Information Received SHENZHEN GUANGDONG 518057
2017-02-05 12:10:11 Received data SHENZHEN GUANGDONG 518057

      You never know how a horse will pull until you hook him up to a heavy load. / Paul "Bear" Bryant ~/~\~ "Slow is Smooth, Smooth is Fast"

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mrstealyourgains
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HorizontalHunter wrote:
mrstealyourgains wrote:
I probably should have paid for upgraded shipping. I placed four separate orders from GB in mid-February with the free shipping option. The first order was placed on February 13th. I haven’t received any yet.

Here’s the tracking link from the first order which says it arrived in the US on 2/23:
http://www.17track.net/en/track?nums=SYBPL02547180

How long do you guys think I should wait before I reach out to GB? Next time I’ll pick the IB shipping option for sure.

I have an order for a Utorch that I placed on February 14th which also shipped out of Malaysia. My tracking is exactly the same . It arrived in the US on February 23rd and there it sits. I have been wondering if it is stuck in customs or something. IDK.

I will add that this isn’t the norm for my orders with GearBest.

I ordered something else from Amazon that was drop shipped China on February 23rd and it showed up on my doorstep today. According to the tracking information it is still in New York. Facepalm

Bob


Funny you say that, my order shipped from Malaysia was an Eagle Eye X2R, but I ordered a Utorch UT01 on February 21st and that was shipped out of China:
http://www.17track.net/en/track?nums=BZ005580482CN

So interestingly your Utorch shipped from Malaysia and mine from China. I wonder what their supply chain is like…

teacher
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Update……….

Everything I said about IB Huntsville, Alabama Warehouse sometimes being as “slow as Christmas” is NOT correct.
I was remembering incorrectly, it was not IB I was remembering either. Facepalm

I went back and checked all my orders that came by way of IB and every one of mine have been handled in a stellar way by IB.

I just wanted to clarify that. The longest an order sat in the warehouse was two days, and that was over a weekend.

So my record with IB is unblemished so far………. Thumbs Up
Smile

      You never know how a horse will pull until you hook him up to a heavy load. / Paul "Bear" Bryant ~/~\~ "Slow is Smooth, Smooth is Fast"

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HorizontalHunter
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mrstealyourgains wrote:

Funny you say that, my order shipped from Malaysia was an Eagle Eye X2R, but I ordered a Utorch UT01 on February 21st and that was shipped out of China:
http://www.17track.net/en/track?nums=BZ005580482CN

So interestingly your Utorch shipped from Malaysia and mine from China. I wonder what their supply chain is like…

Interesting. I wonder how this affects the switch lottery.

Bob

Vegetarian: vejiˈte(ə)rēən/noun: old Indian word for lousy hunter.

Zebretta
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I read the post above about battery shipments from GB…..My NON-battery orders got here on a rocket sled…..but battery orders…..

I’m wondering if maybe GB is forced to pay extra for battery shipments and they’re just passing the costs along?

Anything but batteries seems to do great. Overall happy with GB….just wish they’d do better on the tracking info stuff.

Streamer
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teacher wrote:
See, there you go..... a perfect example. Fast as lightening -or slow as Christmas- in Huntsville, AL IB Warehouse. Not sure when poor ole 'Streamer' had the 14 day nightmare, *_+but there is no excuse for that+_*. Facepalm .
Correction: It was an 18 day nightmare of Radio Silence and foolishness Evil Arrived in Huntsville, AL Warehouse Jan 30. Then FINALLY moved to Atlanta,Georgia on Feb 17. wth? Crazy Crazy, as that's 180 miles (correction) EAST of Huntsville,Alabama !!... Crazy Going AWAY from me ! What a screwy shipping parnter. So, it seems the IB Warehouse is in Huntsville, AL, BUT then, they had to go (correction) EAST (backwards) 180 miles to the Atlanta, GA airport for the last leg of the trip??? WTH? HXLL if I know.. Facepalm It, (UT01) arrived at my door Feb 21.
teacher
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Streamer wrote:
teacher wrote:
See, there you go….. a perfect example. Fast as lightening or slow as Christmas in Huntsville, AL IB Warehouse.

Not sure when poor ole ‘Streamer’ had the 14 day nightmare, but there is no excuse for that. Facepalm
.

Correction: It was an 18 day nightmare of Radio Silence and foolishness Evil

Arrived in Huntsville, AL Warehouse Jan 30. Then FINALLY moved to Atlanta,Georgia on Feb 17. wth? Crazy Crazy, as that’s 180 miles West of Huntsville,Alabama !!… Crazy Going AWAY from me ! What a screwy shipping parnter.

So, it seems the IB Warehouse is in Huntsville, AL, BUT then, they had to go West (backwards) 180 miles to the Atlanta, GA airport for the last leg of the trip??? WTH? HXLL if I know.. Facepalm

It, (UT01) arrived at my door Feb 21.

I hear you on the sitting at the warehouse for 18 days part…. that part is crazy for sure! Thumbs Up

But to complain about which direction it goes in when it does leave the warehouse migth just be a bit silly…. unless of course you know their logistical schedules & shipping route connections.

Bottom line is….. it arrived at your door all the way from China.

Also….. Atlanta is EAST of Huntsville, you are West.

Just curious, have you ever had a positive experience with IB?

      You never know how a horse will pull until you hook him up to a heavy load. / Paul "Bear" Bryant ~/~\~ "Slow is Smooth, Smooth is Fast"

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Streamer
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So, I corrected my directions. Thank you.

No, I don’t know their logistical schedules. But someone could save some time I’m sure by going in the proper direction towards the delivery site rather than 180 miles in the opposite direction. Silly of me I know, but this is the sort of “icing on the cake” that makes a bad situation even worser felt.

I’ve had ONLY 2 IB shipments EVER. Both poor and long drawn out transitional experiences. Luck of the draw I guess. But very memorable to say the least.

Bottom line is, I payed extra for inferior service. The standard shipping would have been sufficient.

I blame the partner IB, not Gearbest.

Yeh, bottom line I finally got it.

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