FastTech New Arrival- Flashlights, headlamps and coupon codes

483 posts / 0 new
Last post
RobertB
RobertB's picture
Offline
Last seen: 5 hours 45 min ago
Joined: 12/18/2015 - 17:49
Posts: 1762
Location: Michigan

fasttech wrote:
MiG0 wrote:
Dear Noel,

Could you please clarify the issue with lithium-ion batteries: to which countries you can ship, to which you cannot, and what are the shipping options.

We are currently offering TNT-post for shipping batteries but only limited countries are available for this service.

TNT- post. Great company name for shipping lithium ion batteries.. lol

Flashgas
Offline
Last seen: 1 year 5 months ago
Joined: 02/05/2016 - 17:37
Posts: 6
Location: South Florida

"Wanker" U11 has finally shipped. Here's to a speedy delivery across the sea Wink

OneBadWolf
Offline
Last seen: 5 months 5 days ago
Joined: 03/01/2016 - 22:47
Posts: 35
Location: Canada

FlashPilot wrote:
fasttech wrote:
Hi everyone,

I am sorry to hear that about the problems you all encounter

Noel

Noel,

Fasttech needs to make some obvious changes if it wants to continue doing business with us.

1) Claiming to have items in stock when you do not is lying and it is unethical. This is totally unacceptable and will not be tolerated.

FT needs to fix its ordering system to correctly reflect items PHYSICALLY IN STOCK AND READY TO SHIP. If not, I will motion to permanently ban FT from BLF for false advertising and disappointing several people who have spent money on items your system showed as in stock when they were not. There is NO excuse for this. NONE!

2) FT has demonstrated a long history of repeatedly posting discount codes that do not work. This makes your company seem grossly incompetent and foolish almost every time you post a code! After the first or second time a code didnt work, it should seem obvious that someone within your organization should test the codes before posting to make sure that they actually work! Is the owner of FT aware of the repeated gross incompetence demonstrated by those who represent him? If he was, I am certain they would have been fired or disappeared long ago.

Noel, we are tired of being repeatedly disappointing for the incompetence of FT. Your repeated apologies only worked the first time, but now they are condescending and insulting. Now is the time for FT to permanently correct these ridiculous mistakes, or FT must go away forever.

DO NOT post on this forum again unless you have ethical solutions to the problems that I and others have detailed for you. No more lousy excuses will be accepted.

Thank you in advance for putting forth your typical minimalist efforts in resolving such simple problems.

Bravo!

I would suggest you might have forgotten to include Fasttech’s new penchant for selling fake emitters in their products.

Two months ago I ordered a bike light from them, it was a complete POS, with LB emitters instead of the advertised Crees.

Initially, they would not even honor their return policy. All they offered was this:

*Sorry for the wait.

Our supplier confirms the new batches for the item 4036701 will be authentic Cree LED.

In your case, as this item is still usable, we’re considering to partial refund you $3 via credit card t show goodwill for customer satisfactory.

Please kindly advise so we can arrange accordingly, thanks.*
_*

It was $32 dollar light.

After a month of argueing, they say they will replace it with one that has authentic Crees, They still have not done so.

A couple of members from this forum have managed to convince Fasttech to correct some of their listings to omit the mention of authentic Cree emitters in the product descriptions.

Something has changed at Fasttech. I don’t know if the rumors of new owners are true or not, but you have to consider everything there as a pre-order now.

If I ever manage to get a decent light out of them, or my money back, I will never purchase another light from them again. They have misrepresented counterfeit emitters as authentic. They refused to honor their return policy, and 2 months after I ordered it, have not yet replaced it as they had said they would.

To date, all I have to show for my $32 is a $7 “Gift Certificate”.

Ethics. A very wise man once told me in pilot training, that the time to define your morals and ethics, is some time priour to finding yourself in a survival raft with another guy, and one ration pack.

I no longer have any confidence in FT, and would not recommend them.

I have spent many times the price of that light, just in my time spent arguing with Customer Circus at Fasttech.

bwl123
bwl123's picture
Offline
Last seen: 17 hours 34 min ago
Joined: 08/22/2010 - 11:26
Posts: 235

Dear Noel,
Can you stock Direct thermal path Copper MCPCB such as Noctigon and Sinkpad.
Thanks

Mitko
Mitko's picture
Offline
Last seen: 3 days 17 hours ago
Joined: 09/19/2014 - 05:20
Posts: 1494
Location: Bulgaria
bwl123 wrote:
Dear Noel, Can you stock Direct thermal path Copper MCPCB such as Noctigon and Sinkpad. Thanks

Indeed, we are especialy interested in SnikPad – FT definately miss that

Sirius9
Sirius9's picture
Offline
Last seen: 3 hours 48 min ago
Joined: 03/04/2012 - 19:23
Posts: 4188
Location: South Europe

bwl123 wrote:
Dear Noel,
Can you stock Direct thermal path Copper MCPCB such as Noctigon and Sinkpad.
Thanks

I had to order those from ebay, it was the only place that is shipping them to my location…
If FT could start selling Sinkpads that would be excelent.

 

texas shooter
Offline
Last seen: 4 hours 41 min ago
Joined: 08/26/2012 - 02:14
Posts: 976
Location: Texas

FastTech, I ordered an Olight pistol light March, 4th. It listed in stock and still does today. Twice I’ve written to see when it’ll ship twice the reply was it’ll be back in stock soon. However it’s description still list in stock. Is this common practice?

MRsDNF
MRsDNF's picture
Offline
Last seen: 1 hour 55 min ago
Joined: 12/22/2011 - 21:18
Posts: 11506
Location: A light beam away from the missus in the land of Aus.

Do a support ticket with them asking your question in simple terms. They have never failed to get back to me within 36 hours. They do advertise 24 hours.

My current and or voltage measurements are only relevent to anything that I measure.

Budget light hobby proudly sponsored by my Mastercard and unknowingly paid for by a hard working wife. 

djozz said "it came with chinese lettering that is chinese to me".

old4570 said "I'm not an expert , so don't suffer from any such technical restrictions".

Old-Lumens. Highly admired and cherished member of Budget Light Forum. 11.5.2011 - 20.12.16. RIP.

 

keltex78
keltex78's picture
Offline
Last seen: 10 hours 8 min ago
Joined: 03/18/2011 - 10:15
Posts: 3266
Location: Texas

keltex78 wrote:
@ Noel,

We understand the shipping delay; that’s acceptable. The issue is FastTech’s listings show items as “In Stock” when they are not! In stock means they can be picked and shipped immediately. We just want a little more honesty in our ETAs.

@ FastTech:

Here is a perfect example of issues caused by FastTech’s errant stock reporting:

On March 01, I ordered four pieces of SKU.4348605:
https://www.fasttech.com/p/4348605
As of today, this item shows as “In Stock” but my order has not yet shipped. But I’ve received the following support ticket update regarding this item:

“_We are sorry to write here that during packaging, we discovered that the item SKU 4348605 (UltraFire 18W 1*COB 1890LM 3000K LED Emitter)—(2 pcs) we were about to ship out is actually not ready for ship because we had mistaken the stock in the system.

Please note that the status of your order is displayed as packaging in the system, but actually it is not ready due to the above mentioned item. Your order will be shipped once this item is restocked. And a shipment notification will be sent to you at the same time._”

I would be much happier with FastTech as a vendor if you were more honest with your stock/inventory reporting!


Keepin’ the “B” in BLF

Don wrote:
It sounds like the XM LEDs won’t really be suitable for flashlight use. Pity…

fasttech
fasttech's picture
Offline
Last seen: 2 hours 30 min ago
Joined: 11/12/2012 - 04:56
Posts: 463

Hi keltex78,

Sorry to hear that. The reason why the inaccuracy information shown in our site is mainly caused by the delay of our supplier. I have urged the merchandiser to push our supplier and let them provide the goods as soon as possible. In addition, I understand that the updating time of our stock status is really slow which may mislead customers. I have reported to our IT department and warehouse plenty of the time before but the improvement is still not obvious. I am sorry about that and will pay more attention on it and make sure we declare the correct status as soon as possible once we received information from supplier.

If you have any questions on your order, please feel free to contact me in private message and I will take full care on it.

Thank you for your understanding.

Noel

FASTTECH - LED Flashlights, Lasers and Electronics

hank
hank's picture
Offline
Last seen: 6 hours 39 min ago
Joined: 09/04/2011 - 21:52
Posts: 7241
Location: California
Quote:
the inaccuracy information shown in our site is mainly caused by the delay of our supplier. I have urged the merchandiser to push our supplier and let them provide the goods as soon as possible. In addition, I understand that the updating time of our stock status is really slow which may mislead customers.

This sounds disorganized.

You’re updating the stock too fast — showing a product for sale that you expect to have, before the supplier actually delivers it.
and
You’re updating the stock too slow — showing a product for sale after you sold out and don’t have any more.

Maybe a “please check the stock and tell me if it’s available” button on each page would be helpful?

Is there someone the support people could telephone at the drop shipper or warehouse, and ask if they actually have the thing?

fasttech
fasttech's picture
Offline
Last seen: 2 hours 30 min ago
Joined: 11/12/2012 - 04:56
Posts: 463

Hi hank,

Thank you for your suggestion. I will let the IT department to take care on adding the button or notification in product page. I understand that it is a big problem and FastTech team will try the best to improve it.

Noel

FASTTECH - LED Flashlights, Lasers and Electronics

fasttech
fasttech's picture
Offline
Last seen: 2 hours 30 min ago
Joined: 11/12/2012 - 04:56
Posts: 463

Thank you all for your support.

We have updated the list of coming Sunday Sale, check it out in post #1.

Noel

FASTTECH - LED Flashlights, Lasers and Electronics

Lancman
Lancman's picture
Offline
Last seen: 1 year 3 months ago
Joined: 11/26/2014 - 15:35
Posts: 352
Location: UK

Sorry Noel but seriously, that’s the best you could come up with? Facepalm
An “Authentic” crappy SK68 clone with an obviously FAKE LED, plus throwaway battery and charger.
This is BLF remember, most members here know a thing or two about lights and you insult our intelligence by promoting such rubbish here.

fasttech
fasttech's picture
Offline
Last seen: 2 hours 30 min ago
Joined: 11/12/2012 - 04:56
Posts: 463

Hello everyone,

Thank you all for the opinions. Please suggest any products you are interested in and there will have chance to make it available in Sunday Sale.

Please note that Sunday Sale is a promotion for some selected items. We will soon offer a Site-wide discount and please keep follow us with latest update.

Noel

FASTTECH - LED Flashlights, Lasers and Electronics

fasttech
fasttech's picture
Offline
Last seen: 2 hours 30 min ago
Joined: 11/12/2012 - 04:56
Posts: 463
Mitko wrote:
bwl123 wrote:
Dear Noel, Can you stock Direct thermal path Copper MCPCB such as Noctigon and Sinkpad. Thanks

Indeed, we are especialy interested in SnikPad – FT definately miss that

Thank you for your suggestion.

We have passed your inquiry to related department and will update you once it is here.

Noel

FASTTECH - LED Flashlights, Lasers and Electronics

fasttech
fasttech's picture
Offline
Last seen: 2 hours 30 min ago
Joined: 11/12/2012 - 04:56
Posts: 463

Dear all,

To celebrate the Labor Day, FastTech is going to have a 1 day site-wide promotion on May 1 (US central time). All the products will be in 15% off! Grab the chance to get this big offer!

Cheers Smile

Noel

FASTTECH - LED Flashlights, Lasers and Electronics

leroycp
Offline
Last seen: 1 hour 24 min ago
Joined: 12/27/2015 - 19:24
Posts: 568
Location: Stewart TN

Perfect! Will order on May 1st. Thank you FT

Killforfood
Killforfood's picture
Offline
Last seen: 1 month 1 week ago
Joined: 02/16/2016 - 14:41
Posts: 351
Location: Left Coast USA

Been sitting on cart full of parts waiting for an excuse to pull the trigger.
15% off on May Day, that’ll work. Wink

CPF to BLF Convert

Noctiluco
Noctiluco's picture
Offline
Last seen: 5 days 17 hours ago
Joined: 11/29/2013 - 18:13
Posts: 147
Location: Spain

Please, what means OVMS products?

OneBadWolf
Offline
Last seen: 5 months 5 days ago
Joined: 03/01/2016 - 22:47
Posts: 35
Location: Canada

fasttech wrote:
Hi everyone,

On last Sunday Sale, we have offered six ultrafire flashlights and in the coming Sunday Sale, another 6 will be available with great discount. We will like to know more your opinions on this flashlight Smile

Or any other brands of flashlight you want us to promote?

Just tell me your ideas here and we will make it true Smile

Noel

How about promoting truthfullness. I just recieved the replacement light for the one that Fasttech sold me, with fake Crees.

Suprise suprise, the replacement, that I was ASSURED would have authentic Cree emiters, has more fake Crees.

I might have been born at night Fasttech, but not last night.

Fasttech has squandered every last bit of any benefit of doubt that I had ascribed to them. The plausible deniability of Fasttech being “mislead” by its suppliers is all long gone. Used up.

I am not in the consumer electronic business. The very first I had heard of fake LEDs, was when I recieved one.

In a few seconds, it was clear to me that Fastteh had sent me another POS light with fake LEDs. I uploaded a pic here, just to make sure I was not wrong. Fasttech sent me fakes. Again.

If I can identify a fake, WTF can’t you Fasttech? Its your job to ensure that your suppliers are not ripping off your customers.

Can’t you be bothered to check that what you are selling is what is described? Or do you think we are too stupid to know the difference?

Perhaps your business model is based on letting your customers vet your suppliers for you.

Who knows. Perhaps whatever the situation actually is is irrelevant. The bottom line, is that Fasttech is either incapable of exercising a minimum level of due dilligence in ensuring that they are not cheating their customers. Incapable, or unwilling. Either way, the outcome is the same.

Shame on you Fasttech.

How about promoting some honesty?

Barkuti
Barkuti's picture
Offline
Last seen: 40 min 39 sec ago
Joined: 02/19/2014 - 14:46
Posts: 1813
Location: Alhama de Murcia, Spain

Piss poor stock management policy or something. My 02/23 order got home on 04/12 give or take. It included batteries, of course. Facepalm

My latest one, placed on 04/01, was shipped on 04/15. Again, batteries all between. At least I could change one of the order items a couple of times, lets hope I don’t receive one of those Lattice Crap emitters on that new SKU UltraFire SK98. Facepalm

Af if this were not enough, I’ve recently posted a pile of questions about certain items on the product pages and… 0% answers. Customer service rating: UltraSux. Facepalm

C’mon FastTech, need support? I’m unemployed right now, what’s the wage? LOL! Big Smile

Cheers Party

P.S.: I’ve been seeing the “Ships in three business days” message on those XHP70 nano-plates, ordering one this Sunday among other stuff “in stock”. Gonna screw up this time again?

The Miller
The Miller's picture
Offline
Last seen: 58 min 49 sec ago
Joined: 12/14/2015 - 12:08
Posts: 9741
Location: Charente France

Nice want some LEDs to mod SRKs

Henk4U2
Henk4U2's picture
Offline
Last seen: 1 hour 26 min ago
Joined: 02/13/2014 - 17:52
Posts: 1628
Location: The heart of the Netherlands (GMT+1)

Just ordered some bits and bobs. Always nice to have 15% off! Now wait and see when the postman rings.

I always think long and hard before I say something really stupid.

HarleyQuin
HarleyQuin's picture
Offline
Last seen: 5 months 4 weeks ago
Joined: 03/29/2013 - 04:47
Posts: 487

Just ordered some batteries, thanks for the coupon code, worked like a charm.

Oshpark Boards:
Boost: HQ 15mm/17mm programmable boost driver with ATtiny13A
46mm Triple-Channel: BLF SRK FET v3 . 17mm Linear: HQ10D / HQ4D / HQ4S . Contact Boards: 22/24/26mm

ReManG
Offline
Last seen: 8 hours 12 min ago
Joined: 04/25/2015 - 22:52
Posts: 2535
Location: Between the Mexico's

Code did not work for me… but the 1600mah 18500’s were at a price too good to pass up…

ALL of my links are non-affiliated for your pleasure...

My Reviews

Lithium Ion Battery Safety 101

 

You bought yourself some good lights, now  go buy yourself some great pants... Bluffworks

I have no affiliation with Bluffworks, except as a very satisfied customer...

 

 

osb40000
Offline
Last seen: 10 hours 4 min ago
Joined: 03/30/2016 - 14:35
Posts: 41
Location: United States

Code worked perfectly for me. Under $19 shipped for four Sanyo NCR18650GA batteries. Thanks!

fasttech
fasttech's picture
Offline
Last seen: 2 hours 30 min ago
Joined: 11/12/2012 - 04:56
Posts: 463

OneBadWolf wrote:
fasttech wrote:
Hi everyone,

On last Sunday Sale, we have offered six ultrafire flashlights and in the coming Sunday Sale, another 6 will be available with great discount. We will like to know more your opinions on this flashlight Smile

Or any other brands of flashlight you want us to promote?

Just tell me your ideas here and we will make it true Smile

Noel

How about promoting truthfullness. I just recieved the replacement light for the one that Fasttech sold me, with fake Crees.

Suprise suprise, the replacement, that I was ASSURED would have authentic Cree emiters, has more fake Crees.

I might have been born at night Fasttech, but not last night.

Fasttech has squandered every last bit of any benefit of doubt that I had ascribed to them. The plausible deniability of Fasttech being “mislead” by its suppliers is all long gone. Used up.

I am not in the consumer electronic business. The very first I had heard of fake LEDs, was when I recieved one.

In a few seconds, it was clear to me that Fastteh had sent me another POS light with fake LEDs. I uploaded a pic here, just to make sure I was not wrong. Fasttech sent me fakes. Again.

If I can identify a fake, WTF can’t you Fasttech? Its your job to ensure that your suppliers are not ripping off your customers.

Can’t you be bothered to check that what you are selling is what is described? Or do you think we are too stupid to know the difference?

Perhaps your business model is based on letting your customers vet your suppliers for you.

Who knows. Perhaps whatever the situation actually is is irrelevant. The bottom line, is that Fasttech is either incapable of exercising a minimum level of due dilligence in ensuring that they are not cheating their customers. Incapable, or unwilling. Either way, the outcome is the same.

Shame on you Fasttech.

How about promoting some honesty?

Hi OneBadWolf,

Sorry to hear about the experience. FastTech pay seriously attention on the fake products we have received from supplier recently. I have requested all of our QC staffs to be more careful on checking the products and blacklists the suppliers that provide the fake Cree.

We understand the importance of the product quality and we will try all our best to maintain this. We apologize for the fake Cree you have received and feel free to contact me in PM if you need help.

Thank you for your attention.

Regards,

Noel

FASTTECH - LED Flashlights, Lasers and Electronics

leroycp
Offline
Last seen: 1 hour 24 min ago
Joined: 12/27/2015 - 19:24
Posts: 568
Location: Stewart TN

Dear FT and Noel. Just a note that I think you are doing a better job now and I will continue ordering from you in the future. Thanks you. leroycp / satisfied customer! No response necessary

fasttech
fasttech's picture
Offline
Last seen: 2 hours 30 min ago
Joined: 11/12/2012 - 04:56
Posts: 463

Thank you all of your support.

We will do our best on providing good products and services to all of you. If you have any suggestion or feedback, feel free to contact me here Smile

Cheers

Noel

FASTTECH - LED Flashlights, Lasers and Electronics

Pages