I placed an order with DinoDirect on 1/31/17, with the optional Fedex shipping, it came to well over $100.00. I was aware of the fact that it was their holiday period but someone was there to accept my money.
On 2/02/17 my order was shown as paid, approved and stalled at that point.
On 2/09/17 I opened a case on their website asking if there was a problem with my order or a reason it was stalled……. nothing.
On 2/13/17 I sent a PM to Summer here on the forum asking if she could find out if there was a problem with the order.
On 2/14/17 she responded with “Our customer service team will contact you to solve the issue soon.” Soon hasn’t happened yet.
As of 3/06/17 I have heard nothing from anyone connected with this company other then Summer and am wondering if it’s time to contact the fraud department at paypal. Before I do I’d like to know if anyone has experienced anything like this with this company, is this normal for them or am I being taken?
You're never too old to learn something stupid.