Android and email updates

19 posts / 0 new
Last post
HKJ
HKJ's picture
Online
Last seen: 9 min 3 sec ago
Joined: 05/24/2011 - 12:23
Posts: 5134
Location: Copenhagen, Denmark
Android and email updates

I am using an android phone and it is setup to fetch my emails. The idea it to get a notification when anybody write me or answer one of my threads on the forums, but it do not really work anymore!

I believe it is the power optimization in Android that is defeating me, as long as the phone is laying on a table it assumes I am not using it and stops doing what I have asked it to do. I have found a configuration to exempt programs from that optimization, but it do not solve the problem.
My setup is Android 7 and K-9 mail with updates every 5 minutes (Sometimes emails are a couple of hours old before I receive them).

Anybody has some idea if I need to include some special service on the “exclude from power optimization” list or is there some other setting I have missed. Maybe I need an iPhone to get instant updates or is that OS just as good at saving power?

My website with reviews of many chargers and batteries (More than 1000): http://lygte-info.dk/

Lexel
Lexel's picture
Offline
Last seen: 11 hours 30 min ago
Joined: 11/01/2016 - 08:00
Posts: 1808
Location: Germany

Most phones disable Wlan and Email is not set to mobile data?

lagman
lagman's picture
Offline
Last seen: 12 hours 15 min ago
Joined: 05/13/2014 - 12:24
Posts: 578
Location: France

recently a “doze” mode was added to android. It disables almost all activities when your phone is inactive and not moving (on a table and not in your pocket). To disable doze for specific applications, this might help you:

https://android.gadgethacks.com/how-to/android-basics-disable-doze-app-s...

My English isn’t perfect but I’m trying to improve it. If you see something that doesn’t sound right or is just plain wrong, please feel free to point it out! Smile

HKJ
HKJ's picture
Online
Last seen: 9 min 3 sec ago
Joined: 05/24/2011 - 12:23
Posts: 5134
Location: Copenhagen, Denmark
Lexel wrote:
Most phones disable Wlan and Email is not set to mobile data?

My phone is usual on WiFi and I believe I have disabled any data saving when idle, but I have obvious missed something or Android cannot update 24/7.

My website with reviews of many chargers and batteries (More than 1000): http://lygte-info.dk/

Angler
Angler's picture
Offline
Last seen: 8 hours 45 min ago
Joined: 07/21/2014 - 21:30
Posts: 517
Location: South Carolina

I can’t offer any help but it seems like a known problem.

https://github.com/k9mail/k-9/issues/2242

https://github.com/k9mail/k-9/issues/2357

Maybe try some of the suggestions in these threads.

Maybe try a different mail app?

Good luck!

Wow! Such bright! Many collection! Very torch! Amaze.

HKJ
HKJ's picture
Online
Last seen: 9 min 3 sec ago
Joined: 05/24/2011 - 12:23
Posts: 5134
Location: Copenhagen, Denmark

lagman wrote:
recently a “doze” mode was added to android. It disables almost all activities when your phone is inactive and not moving (on a table and not in your pocket). To disable doze for specific applications, this might help you:

https://android.gadgethacks.com/how-to/android-basics-disable-doze-app-s...

That is the one where I have disabled K-9 mail (and Gmail), but there must be something else, maybe another (service) program.

My website with reviews of many chargers and batteries (More than 1000): http://lygte-info.dk/

Angler
Angler's picture
Offline
Last seen: 8 hours 45 min ago
Joined: 07/21/2014 - 21:30
Posts: 517
Location: South Carolina

At the core of the problem
https://github.com/k9mail/k-9/issues/857

Wow! Such bright! Many collection! Very torch! Amaze.

HKJ
HKJ's picture
Online
Last seen: 9 min 3 sec ago
Joined: 05/24/2011 - 12:23
Posts: 5134
Location: Copenhagen, Denmark

Looks like there a many people with these problems, it probably means that it I am not going to get it fixed in the near future Sad

My website with reviews of many chargers and batteries (More than 1000): http://lygte-info.dk/

RobertB
RobertB's picture
Offline
Last seen: 6 hours 5 min ago
Joined: 12/18/2015 - 17:49
Posts: 1570
Location: Michigan

Any reason you’re not using the gmail app?. I get an audible alert and a blue light blinking when an email comes in, while the phone sits in sleep mode. Works seamlessly with wifi or cell data.

HKJ
HKJ's picture
Online
Last seen: 9 min 3 sec ago
Joined: 05/24/2011 - 12:23
Posts: 5134
Location: Copenhagen, Denmark
RobertB wrote:
Any reason you’re not using the gmail app?. I get an audible alert and a blue light blinking when an email comes in, while the phone sits in sleep mode. Works seamlessly with wifi or cell data.

I do use the gmail app for my google account, but it do not update immediately.

My website with reviews of many chargers and batteries (More than 1000): http://lygte-info.dk/

hIKARInoob
hIKARInoob's picture
Online
Last seen: 1 min 26 sec ago
Joined: 08/28/2016 - 08:15
Posts: 1414

- Edge 7 on desk while checking out BLF on desktop.
- No incoming messages, but check out phone anyway by powering it on
- No new messages
- 5 seconds later I get incoming Whats-app message
- Message was sent many hours ago
- grrr……

CRX
CRX's picture
Offline
Last seen: 34 min 55 sec ago
Joined: 04/02/2013 - 15:27
Posts: 1749
Location: Scotland

I had a similar problem with my mail app, this may or may not be relevant but might help someone

atbglenn
atbglenn's picture
Offline
Last seen: 2 days 8 hours ago
Joined: 07/29/2011 - 12:04
Posts: 4077
Location: Long Island, New York
RobertB wrote:
Any reason you’re not using the gmail app?. I get an audible alert and a blue light blinking when an email comes in, while the phone sits in sleep mode. Works seamlessly with wifi or cell data.

No problems here using the gmail app. Works perfectly every time. My phone is a 2015 Moto X

RobertB
RobertB's picture
Offline
Last seen: 6 hours 5 min ago
Joined: 12/18/2015 - 17:49
Posts: 1570
Location: Michigan
atbglenn wrote:
RobertB wrote:
Any reason you’re not using the gmail app?. I get an audible alert and a blue light blinking when an email comes in, while the phone sits in sleep mode. Works seamlessly with wifi or cell data.

No problems here using the gmail app. Works perfectly every time. My phone is a 2015 Moto X

I don’t think your phone is running android 7, which is where the problem is showing up

atbglenn
atbglenn's picture
Offline
Last seen: 2 days 8 hours ago
Joined: 07/29/2011 - 12:04
Posts: 4077
Location: Long Island, New York
RobertB wrote:
atbglenn wrote:
RobertB wrote:
Any reason you’re not using the gmail app?. I get an audible alert and a blue light blinking when an email comes in, while the phone sits in sleep mode. Works seamlessly with wifi or cell data.

No problems here using the gmail app. Works perfectly every time. My phone is a 2015 Moto X

I don’t think your phone is running android 7, which is where the problem is showing up

You’re right. I’m still on 6.0

joevik
Offline
Last seen: 1 month 1 day ago
Joined: 03/19/2014 - 23:13
Posts: 57
Location: MU/AUS

Which phone are you using? Did you check if whether the WIFI is set to “ always on during sleep”?

Barkuti
Barkuti's picture
Offline
Last seen: 8 hours 51 min ago
Joined: 02/19/2014 - 14:46
Posts: 1388
Location: Alhama de Murcia, Spain

Nothing pays off more than going root on Android. A bit of discernment and forum support (XDA labs forums) can do miracles. No need to go fancy with über-hacked roms, just install some sort of stock optimized one (de-bloated) and build up from there with your root privileges. Most of my nowadays' computer needs are serviced from my good ol' 2013 Moto G, not joking; running the right software makes all the difference.

I do not use email clients just because I do not need an app to poll my email (this is quite intelligent from a safety standpoint, as I do not share my login credentials with 3rd parties), and if I were that'd be its only purpose. None of those apps can even come close to using a desktop user agent enabled browser tab showing my email in plain HTML format: lightweight, powerful and always correctly rendered. You can even keep the tab open and tap over the Gmail icon for a quick refresh. If the tab is evicted from cache (if not used for a loong time) it'll auto-refresh as you come back.

Most stock software just plain sucks. 

Just my opinion, of course. 

 

Cheers Party

Copper is mine, copper divine!

«You may be taught and think for shame to be good but, in fact, a wise master said to me you wouldn't enter the heavens alive before going through your last bit of it.»

HKJ
HKJ's picture
Online
Last seen: 9 min 3 sec ago
Joined: 05/24/2011 - 12:23
Posts: 5134
Location: Copenhagen, Denmark
joevik wrote:
Which phone are you using? Did you check if whether the WIFI is set to “ always on during sleep”?

HTC, I like their design and yes I set “always on during sleep”

My website with reviews of many chargers and batteries (More than 1000): http://lygte-info.dk/

joevik
Offline
Last seen: 1 month 1 day ago
Joined: 03/19/2014 - 23:13
Posts: 57
Location: MU/AUS
HKJ wrote:
joevik wrote:
Which phone are you using? Did you check if whether the WIFI is set to “ always on during sleep”?

HTC, I like their design and yes I set “always on during sleep”

Right. i am not sure about HTC but It happened to me in my samsung phone, took to the service centre for a reset and everything started synchronising again.

You could try a factory reset and see if it works.