Seeking for Help/GAW: Say something (tucao) here about us.gearbest.com

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Lightbringer
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RobertB wrote:
US warehouse will be nice. I quit purchasing from GB since the last time I ordered a knife and after 3 weeks asking when my “in stock” knife would ship, GB says they were illegal to ship to US. Even though I had purchased several the previous months from GB. Went straight over to Fasttech, ordered the same knife and had it in 8 days.

Eep! I got a coupla knives on order from GB.

And yeah, a fully-stocked US warehouse would be great. Having to be shipped from overseas pretty much doubles the price of Li cells.

09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0

gearbest
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coolperl wrote:
Gearbest, I’m also not from US…. But if you ask about opinions or to say something, I wanted to say, that I would like to see a presentation (with photos) of your company, your office, warehouse, employees, people working in Gearbest, YOU, etc.
I mean, it would be nice to see real people, real faces, real places, etc. I have good experience with your Store. Nothing to complain about, some problems, when appeared, were quickly resolved by a forum representative or CS. But, behind all these deals, giveaways, group buys, customer service, shipping departament, standing real persons, who work hard, spend a lot of life to satisfy your customers and to earn money for living in China, and I would like to see them Smile

Could you consider making a presentation with photos of Gearbest, people working there, deprataments, offices, city or district where it’s located, showing yourself, etc. ?

A couple of years ago, there was similiar material posted. It was probably DinoDirect if I remember correctly, and I enjoyed it very much.
It’s always nice to see another culture, different lives, places, etc. Some may treat you like a “thing” or a “machine”, put some “coins” in and expect a “stuff” to come out. I always wonder about people, who get up early on another side of our Globe, go to work, read my order, pack my stuff, respond my complains …and so on Smile

Thank you for your interests about knowing Gearbest more:

I picked some pictures from my personal album:

1. National E-commerce experimental unit

2. The reception areas

3. My social “Teachers” in Gearbest

4. The warehouse friends




The presentation for me, is really tough task, haha, have to practice for public Speaking, lol
Thanks a lot and hope you can understand for the way I showed, a little bit….haha…
To be serious, If neccessary, I will ask Creative Fation Photographers for help to make a formal intorduction video.

gearbest
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Lazy-R-us wrote:
I’m interested in being able to get things from the US site and warehouse faster. I have ordered only a few things from GearBest, including a charger destroyed by the shipper that was resolved satisfactorily. Being able to get things more quickly will be a plus.

As for things I want, how about some button top cells for the Q8? 30Q’s or … was it HG2’s?

Sorry for that cute Package, destroyed by the shipper

30Q 18650 3000mAh 3.7V Lithium-ion Battery can match to Q8 right?

Battereies will be stocked much more to overseas warehouses, later we will focus on this section.

Thanks, Lazy-R-us :)

SteveMidwest
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Thank you Gearbest. This is a great idea, but we all know that starting this U.S warehouse stocking, will be like taking baby steps.

I would like to pick a flashlight, that I am sure will be a great choice for stocking in the U.S.A. The UTorch UT02 Flashlight. Thumbs Up

coolperl
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gearbest wrote:

Thank you for your interests about knowing Gearbest more:

I picked some pictures from my personal album:

The presentation for me, is really tough task, haha, have to practice for public Speaking, lol
Thanks a lot and hope you can understand for the way I showed, a little bit….haha…
To be serious, If neccessary, I will ask Creative Fation Photographers for help to make a formal intorduction video.

Thanks for the pics and description ! Looks very interesting! I know that formal introduction video is complicated task, psychologically and considering all “logistics”. Photos and text are quite sufficient Smile Thank you very much for this short introduction and I hope, some day you’ll made standalone topic with more and bigger photos and more stories to read (no video needed). Take care and thanks very much for your effort to satisfy BLF members Smile

Serp
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1) Often goods are not in stock. Although on the site it is displayed as available. Maybe this will be fixed for this version of the store.
As well as the fact that often on promotional products you can see the actual price only in the basket. It is not possible to find a promotional product by simply sorting by price.

jpil
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I’m not living in Usa.

Congrats on a new store!

gearbest
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Serp wrote:
1) Often goods are not in stock. Although on the site it is displayed as available. Maybe this will be fixed for this version of the store. As well as the fact that often on promotional products you can see the actual price only in the basket. It is not possible to find a promotional product by simply sorting by price.

Hi, Serp

You mean, you can not find all Flash Sales collections, right?

http://us.gearbest.com/gadget-deals.html (On the right side of the main page )

It is by the order of :
Newest + ~ -
Hottest + ~ -
Expiring + ~ -
Price + ~ -
Discount + ~ -

solRNY
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3. there is no flashlight DIY section, drivers, leds, ect…

Serp
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gearbest][quote=Serp wrote:
You mean, you can not find all Flash Sales collections, right?

No. I mean that the price when sorting at the “lowest price” does not reflect the price, if the product is now sold for a Flash sale

gearbest
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Serp wrote:
No. I mean that the price when sorting at the “lowest price” does not reflect the price, if the product is now sold for a Flash sale

Thank you, I did not find the way, My God.

It will be fixed soon.Please clear the cache, then.

Thank you, thank you for your thousands of times.

Best Regards.

LG
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Price is surely one of the best thing about GearBest. Shipping time is most of the time not my main concern, but I really missed the 5-day delivery of my first order at GB for a Ganzo G302h. Now I just want free shipping (or at the very least the possibility of shipping) batteries and knives Big Smile

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I love Gearbest and seem to place an order for something every week or two. The shipping time gets frustrating, but I understand that. If I need something very quickly I buy it elsewhere. I seldom need something so quickly that I want to pay more.

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Why do you list LG HG2 and Samsung 25r batteries in the us.gearbest.com when you have no batteries in the US? Listing also says “cannot ship to US”. The only reason I ask is, the last time I tried ordering batteries from Gearbest that showed in stock in the US Los Angeles warehouse, you guys waited two weeks to tell me you had no way to ship batteries from the US warehouse to a US address. You said it was illegal. Facepalm So I ordered them from a US supplier and got them in 2 days delivered by USPS.

Lazy-R-us
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gearbest wrote:

Sorry for that cute Package, destroyed by the shipper

30Q 18650 3000mAh 3.7V Lithium-ion Battery can match to Q8 right?

Battereies will be stocked much more to overseas warehouses, later we will focus on this section.

Thanks, Lazy-R-us :)


Thank you for the apology. I do not blame you for the shippers mistake. Even though I got a ‘rude’ mark at the time for documenting the process, I was quite happy with the final outcome. It is easy to be good when things go right, what is important is what happens when things go wrong. GearBest made it right.

Any 18650 high drain BUTTON TOP will work in the Q8, Samsung 30Q has been shown to be a great performer.

I understand that it will take time to get the warehouse stocked. Having a selection of batteries may give you a competitive advantage as shipping limitations for Lithium-ion cells change over time.

Lazy-R-us

sorotantaz
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Start shipping battery again to Indonesia.

WestBam
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It is always a good idea to set up a local warehouse. It’s good to see that it connects east and west Thumbs Up

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Thanks for sharing your nice pictures up above.  Real neat to see some of the business and people of GearBest.

3) Since guns are legal here in the USA.  It would be nice if you had accessories such magazines (part that holds ammo), different types of handles, lasers (for aiming, etc at us.gearbest.com.  For instance, I just bought a Beretta Pico for my wife.  There are various colored bodies and some with built-in trace lasers available for it.

Pulsar
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Any time I have dealt with Gearbest everything always went smooth as far as I remember

gearbest
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RobertB wrote:
Why do you list LG HG2 and Samsung 25r batteries in the us.gearbest.com when you have no batteries in the US? Listing also says “cannot ship to US”. The only reason I ask is, the last time I tried ordering batteries from Gearbest that showed in stock in the US Los Angeles warehouse, you guys waited two weeks to tell me you had no way to ship batteries from the US warehouse to a US address. You said it was illegal. Facepalm So I ordered them from a US supplier and got them in 2 days delivered by USPS.

US-CN is the warehouse we prepared all stocks for US site, but the warehouse is in Shenzhen, China.

We have the way to ship LG HG2, Samsung 25r to US for your choice:

Unregistered Air Mail 15 – 25 business days FREE SHIPPING

Registered Air Mail : 5 – 15 business days $5.70

gearbest
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sorotantaz wrote:
Start shipping battery again to Indonesia.

Hi, thank you for your question. Cannot ship to Indonesia Now Sad

But I will apply for one special way to ship battery to Indonesia. Thanks.

gearbest
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ImA4Wheelr wrote:

Thanks for sharing your nice pictures up above.  Real neat to see some of the business and people of GearBest.


3) Since guns are legal here in the USA.  It would be nice if you had accessories such magazines (part that holds ammo), different types of handles, lasers (for aiming, etc at us.gearbest.com.  For instance, I just bought a Beretta Pico for my wife.  There are various colored bodies and some with built-in trace lasers available for it.


Hi, Thank you for your idea, let me make some deep steps for knowing some local rules and laws for E-commerce sites Smile

adsum
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A lot of people are waiting for Gearbest to start shipping batteries to Finland!
I have done 100+ orders from Gearbest and suddenly could not order batteries anymore to Finland?

Free or very cheap shipping is preferable even when it is slower,not many people are willing to pay more from shipping than the actual product.

Thanks!

gearbest
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adsum wrote:
A lot of people are waiting for Gearbest to start shipping batteries to Finland!
I have done 100+ orders from Gearbest and suddenly could not order batteries anymore to Finland?

Free or very cheap shipping is preferable even when it is slower,not many people are willing to pay more from shipping than the actual product.

Thanks!

Oh, thank you for your support and your kind attention:

shipping batteries to Finland, sorry, we now have no effective way to your place, if any updates, I will share with you all.

Nation:
AT
BE
CZ
CH
DK
ES
GB
FR
HU
IE
NO
NL
SK
LU
PL
PT
IL
RU
UA
(former ways, now effective, also)

MY
SG
TH
HK
TW
JP
US
(be updated and added 7 more ways for batteries shipping methods)
( IT special batteries shipping has been canceled in Mar. 2017)

O.s.k
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1. I am not in the US, plz make something about batteries! (I’m from Greece)
2. -ThruNite TI3 AAA -Bronte RA01 – SS Cree XPG R5 -Nitecore D2 Intelligent Digi Charger -Liitokala Lii – 500 LCD Battery Charger -Or give just 20$ wallet to the winner!

gearbest
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O.s.k wrote:
1. I am not in the US, plz make something about batteries! (I’m from Greece) 2. -ThruNite TI3 AAA -Bronte RA01 – SS Cree XPG R5 -Nitecore D2 Intelligent Digi Charger -Liitokala Lii – 500 LCD Battery Charger -Or give just 20$ wallet to the winner!

Thank you, for your advice. We have special team to Gearbest Greece Site from March, 2017.
The team has target to better shipping ways for you.
Cannot wait to that.

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Dear all,

Thank you for your kind advice and support to Gearbest.

The winners has been choose by the random.com

Since #57 and #39 are posted or commented by Gearbest, do not in the winners list.

The final winners are our, #26, #20, #35 Smile

#26: jf_smm: http://budgetlightforum.com/user/19357 (thank you, more accessories will be listed on this site:)

#20:Yokiamy: http://budgetlightforum.com/user/21168 (so sweet, thank you for your warm help to BLF member Thumbs Up )

#35: SteveMidwest: http://budgetlightforum.com/user/23508 (welcome you in BLF big family, and thank you for your advice, UT02 is in hot sell, days ago, I applied for more deals for our members in different CCT, 5000K& 6500K Grad

Thank you all, and congratulations to three winners Beer

Each of the three picked-out, will get gifts within 20$ ( gifts price only, no more extra shipping costs or possible tax charger from you )

Please PM me about gifts you picked before Next Monday (2017-05-28) .

Strongly recommend Zanflare F6 (in promotion for NEW & HOT)

Any comments will be highly appreciated Smile

raccoon city
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Congrats jf_smm, Yokiamy & SteveMidwest!

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Wow, I guess that one was meant to be, post 26 is also my birthday Smile Thanks GearBest!

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jf_smm wrote:
Wow, I guess that one was meant to be, post 26 is also my birthday Smile Thanks GearBest!

Oh? That’s Great~ the lucky number, lucky day Crown

We share happiness with you at every moment.

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