Dear Klarus Fans,
Thanks for your purchasing of Klarus Lights, here is the Warranty Procedure for your reference if any question or problem happened:
****Klarus Warranty Procedure ****
1. If this flashlight does not perform to the specification, the product will be repaired or replaced.
2.Please contact your original KLARUS dealer for replacement and repairs.
3. If the warranty issue cannot be resolved by the dealer, please contact KLARUS at info@klaruslight.com (link sends e-mail) for assistance. Please provide the following information to expedite the process:
1) List the series number on the light,
2) Include a detailed description identifying the issue, accompanied by pictures or a short video demonstration if necessary.
3) Provide the name and store of the dealer you made the purchase from; and a copy of the proof of purchase
Therefore, now, pls contact your original dealer first, they will handle your warranty issue. If they don’t handle, pls let us know, we will help.
Pls also send me the series number on the light , we will check who is the dealer too.
<a data-flickr-embed="true" href="https://www.flickr.com/photos/outdoor_gear/35979936216/in/dateposted-public/" title="Klarus LED Flashlight"><img src="https://farm5.staticflickr.com/4311/35979936216_671569856f_o.png" width="797" height="479" alt="Klarus LED Flashlight"></a><script async src="//embedr.flickr.com/assets/client-code.js" charset="utf-8"></script>
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