Sofirn SF10 and SF12 review

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Persechini
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Sofirn SF10 and SF12 review

//—————
Hi, this is my first review, feel free to ask any questions that you might have or suggest additions to my review that I may have left out. I don’t have any equipment for measuring output, but I will be comparing it to my Trustfire Z2
//—————

Today I got these AA/14500 flashlights.

  • The SF12 has a weird forward clicky switch. It’s the only flashlight I have that has one and I find it weird compared to all the reverse clickys I have used.
    Has 3 modes from low to high.I sincerely don’t know if this flashlight has memory or not, it seems it starts on the next mode from where you shut it off, except from high, where it seems to come back on high.
    It has a glow in the dark O ring in the front glass (no coating), a smooth reflector and comes with a clip.
    Xp-G2 S3 5500k emiter, claims 400 lumen with 14500 battery

  • The SF10 has the looks of a mini convoy S6 (and those that inspired it).
    Has 4 modes going high to low and a strobe accessed by double pressing. No memory.
    Has a black O ring in the glass (no coating), an OP reflector and comes with a lanyard.
    Xp-G2 R5 6500k emiter, claims 500 lumen with 14500 battery.

  • On the SF12 the tube is almost too tight to fit my Keeppower 14500, and the Nitecore still has some trouble. When loading the battery on the SF12, I had to push it to the end of the tube to make contact because it would not slide on its own and the spring in the tailcap was not strong enough to do the job

  • (Updated) I tried to remove the internal assembly from the flashlights, initially the driver from the SF10 wouldn’t come of after removing the retaining ring, and the SF12 retaining ring had the holes too small and close to the inner walls for my pliers to grip it, but after some tool improvising, I did it.
    The SF10 assembly has a longer pill and longer reflector.
    Both use a 16mm MCPCB and 17mm driver, so I might be tempted to do a little modding on them, despite looking like they don’t have very good thermal path with those tiny pills.

  • Here is a comparison from the beams on high. 1st the SF12, than the SF10, than the Trustfire Z2 for comparison. All pictures took with ISO 80, 5500k white balance and 1/125 shutter speed.Except for the SF12 high mode, all modes from both lights emit a constant buzz sound you can hear when close to your ear, and at least a couple of times during my testing I could hear the buzz from 50cm away.
    The SF12 beam has cool tint, with hints of green in corona (more visible) and hot spot (less visible).
    The SF10 beam has a neutral to warm hot spot and a very, VERY rosy corona and spill, which is not accurately represented in the picture.

Final considerations:

Despite being ~$10 flashlights, I can’t say I’m happy with them.
The machining in the SF12 is not great (not that the SF10 is).
The U-shaped tailcap is nice in 18650 flashlights, but is not comfortable to use in the AA/14500 size
The interface and forward switch is awkward.
The engravings are either faded or crooked.
Both emitters have weird tint shifts.
The SF10 has more redeemable features; interface, machining, doesn’t have the buzzing noise nor tint shift when using and AA battery.

I’d recommend the SF10 as an AA flashlight and that’s it.

In my Tree

My collectionConvoy: C8 Clear / S2+ Clear / S2+ / S2+ UV / S6 ― Nitecore: Tube / Thumb / Concept 1 / HC30 / Tip ― Trustfire: Z2 ― Sofirn: SF10 / SF12

Edited by: Persechini on 08/03/2017 - 12:53
MascaratumB
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Thanks for your review on these lights!

From the pictures, it seems that SF12 has a “greenish” tint.
Does the light have AR coated lens? If so, it seems that it has the same problem as the Zanflare F1 : LED is yellow and the “purple/blue/whatever” collour of the AR lens turns it into a green tint.

Concerning the UI modes, and despite there is no “clear” information on Sofirn’s store, is it possible that it works like “Mid-High-Low”, like other similar lights? Maybe that would explain the apparent modes changes when switching it ON…

Hum…knowing that the driver of the SF10 doesn’t come out easily makes me wanna…try and remove it anyway! Big Smile
The start on High is somehow annoying (for me) being this a small light that may be (also) used for indoor purpose!
I have 1 on the way, so I’ll find out soon.

Btw, is your 14500 Keeppower battery protected? They seem to be larger and to struggle to fit on these lights Facepalm

One last remark: I got my SP32 two weeks ago and the LOGO was also scratched! So, I guess they have a problem with this! Does not interfere with the light’s functioning, but…it is a “problem”.

Thanks again! Thumbs Up

DB Custom said: "Hide your billfold, cut up your credit cards... you're a perfect candidate for full blown flashaholism and will soon need dedicated flashlight cabinets. [...] Have fun! Modding is next... :P" 

Mods and tricks: 1 / 2 / 3 / 4                                       Reviews : Amutorch S3 - XPG3-S3 /  AM S3 vs Neal 219c  /  Amutorch AM30 - XHP70.2 / Nitefox UT20

djburkes
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The SF12 looks just like the ThorFire TG06, which had a forward clicky until ThorFire released the TG06S, which has a reverse clicky. The inside is laid out the same as well. I’m really liking the look of the SF10, I’ll have to get one and pry the driver out somehow…will be a nice light to edc. As far as the SF12 goes, you’ll probably need a pair of pointy tweezers as that’s what I have to use when I mod the TG06/TG06S. The SF12, after removing the retaining ring probably has a pill that is threaded as well (if it’s like the TG06), which means you’ll have to pull the driver out a little on one side…put pliers or tweezers in the wire holes of the pill and screw it out counter clock wise. It should use a 17mm driver.

Persechini
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Updated the review with the disassembly of the pill!

With a little modding I think the SF10 can be a nice indoor light. the SF12 can be passable, but the machining quality is just not there.

@MascaratumB
Neither lens are coated and both batteries are protected

@djburkes
I managed to remove the ring on the SF12 with reverse pliers, applying pressure from the inside out, and the SF10 driver was fasten enough in the pill to unscrew them from the little gaps in the edge of the driver

In my Tree

My collectionConvoy: C8 Clear / S2+ Clear / S2+ / S2+ UV / S6 ― Nitecore: Tube / Thumb / Concept 1 / HC30 / Tip ― Trustfire: Z2 ― Sofirn: SF10 / SF12

khas
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Thank for the review, and disassembly.

MascaratumB
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Thanks again Persechini!
Glad you disassembled them and showed what’s inside!
I’m thinking about swapping driver (at least) to make it start on lowest modes!
Concerning the batteries, I have the Sanyo UR14500P, unprotected, I’ll see if they fit nicely and let you know.
Thanks!! Thumbs Up

DB Custom said: "Hide your billfold, cut up your credit cards... you're a perfect candidate for full blown flashaholism and will soon need dedicated flashlight cabinets. [...] Have fun! Modding is next... :P" 

Mods and tricks: 1 / 2 / 3 / 4                                       Reviews : Amutorch S3 - XPG3-S3 /  AM S3 vs Neal 219c  /  Amutorch AM30 - XHP70.2 / Nitefox UT20

Persechini
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I wonder what kind of drivers are those, I can’t exactly identify them, and I wonder if I can use nanjg, convoy or fet+1 on these flashlight and still get them to work with both 14500 and AA batteries

In my Tree

My collectionConvoy: C8 Clear / S2+ Clear / S2+ / S2+ UV / S6 ― Nitecore: Tube / Thumb / Concept 1 / HC30 / Tip ― Trustfire: Z2 ― Sofirn: SF10 / SF12

MascaratumB
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I hope you don’t mind if I post 2 photos here, Persechini! I didn’t want to start a thread just for this
I received my SF10 today… I just want to show how it arrived…

Is it normal to get a stock light like this? I don’t think so…

I guess I was a Sofirn enthusiast at first, but now I’m thinking that they tried to get a name here and are becoming careless and reckless!
Some logos are scratched, my SF10 has big scratch on the anodization, the box in which it arrived was completely screwed up (I just don’t know if the scratch due to that or not!)…

About the light, I confirm the “pinkish” tint, and that it has PWM stripes in all modes (caught in a cellphone camera), using any battery. Exception is Highest mode with alkaline and Ni-MH.
Also, the switch has a kind of “delay” when pressing. The next mode light has a small delay to “enter” (the same happens with the SP32).
The Sanyo UR14500P unprotected batteries fit well.

DB Custom said: "Hide your billfold, cut up your credit cards... you're a perfect candidate for full blown flashaholism and will soon need dedicated flashlight cabinets. [...] Have fun! Modding is next... :P" 

Mods and tricks: 1 / 2 / 3 / 4                                       Reviews : Amutorch S3 - XPG3-S3 /  AM S3 vs Neal 219c  /  Amutorch AM30 - XHP70.2 / Nitefox UT20

SoCalTiger
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^ With the box crushed like that and no foam/bubble wrap around the light itself I’m guessing that a lot of the scratches may have happened in shipping.

MascaratumB
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SoCalTiger wrote:
^ With the box crushed like that and no foam/bubble wrap around the light itself I’m guessing that a lot of the scratches may have happened in shipping.

The SP 32 was inside a box with foam and the logo was turned to the inside, so that was not a shipping issue! Also:

Persechini wrote:
The engravings are either faded or crooked.

So…I guess that this is a problem in the origin!
I doesn’t affect the light’s performance, but it’s damages the look…

DB Custom said: "Hide your billfold, cut up your credit cards... you're a perfect candidate for full blown flashaholism and will soon need dedicated flashlight cabinets. [...] Have fun! Modding is next... :P" 

Mods and tricks: 1 / 2 / 3 / 4                                       Reviews : Amutorch S3 - XPG3-S3 /  AM S3 vs Neal 219c  /  Amutorch AM30 - XHP70.2 / Nitefox UT20

Persechini
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@MascaratumB
Both my sofirn flashlights came in a brown cardboard box with a foam cradle inside, nothing like the package you received O_o

In my Tree

My collectionConvoy: C8 Clear / S2+ Clear / S2+ / S2+ UV / S6 ― Nitecore: Tube / Thumb / Concept 1 / HC30 / Tip ― Trustfire: Z2 ― Sofirn: SF10 / SF12

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I have some SF10’s in the mail right now, bought directly from the Sofirn Aliexpress store. We shall see…

Work. Consume. Sleep.

MascaratumB
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Persechini wrote:
@MascaratumB Both my sofirn flashlights came in a brown cardboard box with a foam cradle inside, nothing like the package you received O_o

From the aspect of the box this is eventually a SF12 box! The box is made for a light with pre installed clip (SF10 doesn’t have one)…
It is a generic “Sofirn” box, no flashlight model name associated on it.
The SP32 arrived in a card box, with flat piece of foam inside, and with a sticker outside identifying the model. So far, so good.
Even the single battery charger I ordered arrived in that kind of box, with flat foam too.
If it had a bubble-plastic wrap, it would have prevented the damage on the light!
Yeah, they’re cheap, but we pay for them!

I’ll send a message to the seller in AliExpress and PM to Tracy here. Buyers can’t be buying and getting this kind of things!
But…that’s just my point!
And yes, I know I will scratch and use it like if there was no tomorrow…Scratches are no problem, but this is a matter of principles that the company must have!
Apart from this, the light is usable, of course !!!

DB Custom said: "Hide your billfold, cut up your credit cards... you're a perfect candidate for full blown flashaholism and will soon need dedicated flashlight cabinets. [...] Have fun! Modding is next... :P" 

Mods and tricks: 1 / 2 / 3 / 4                                       Reviews : Amutorch S3 - XPG3-S3 /  AM S3 vs Neal 219c  /  Amutorch AM30 - XHP70.2 / Nitefox UT20

Rexx
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The pictures in the review above suggests that the SF10 emits neutral white light? Can others confirm that’s what they received as well? Having previously bought SF31/SF32 from Sofirn’s Aliexpress store, I was considering getting the SF10 but was put off slightly by the emitter being described as “Light Source BIN: XP-G2 (R5) White LED 6500 K CW”, which suggested cool white light.

I’ve also noticed that the SF10 is available on amazon.co.uk at a price which is comparable to the Aliexpress price, and I guess delivery might be quicker, depending on exactly who dispatches the goods.

MascaratumB
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Rexx wrote:
The pictures in the review above suggests that the SF10 emits neutral white light? Can others confirm that’s what they received as well? Having previously bought SF31/SF32 from Sofirn’s Aliexpress store, I was considering getting the SF10 but was put off slightly by the emitter being described as “Light Source BIN: XP-G2 (R5) White LED 6500 K CW”, which suggested cool white light.

I’ve also noticed that the SF10 is available on amazon.co.uk at a price which is comparable to the Aliexpress price, and I guess delivery might be quicker, depending on exactly who dispatches the goods.

Hi Rexx, and welcome to BLF!

If this can help:
Left to right: XML2 U2-1A (CW) – XP-G2 R5 (Sofirn SF10) – XPL-HI U6 3A (NW)

The light seems more inclined to Neutral White than Cool White.
From AliExpress mine took 21 days to arrive (after shipping).

DB Custom said: "Hide your billfold, cut up your credit cards... you're a perfect candidate for full blown flashaholism and will soon need dedicated flashlight cabinets. [...] Have fun! Modding is next... :P" 

Mods and tricks: 1 / 2 / 3 / 4                                       Reviews : Amutorch S3 - XPG3-S3 /  AM S3 vs Neal 219c  /  Amutorch AM30 - XHP70.2 / Nitefox UT20

Rexx
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MascaratumB,
Many thanks for the prompt response and those beamshots. Cool White and 6500K seems inaccurate for the XP-G2 R5, but having checked some on line sellers of that LED, it seems to have a wide temperature range and the warmest ones are neutral white. Anyway having seen the beams on here I will go ahead and get a couple of the SF10’s to try out. My SF31/SF32 from Sofirn aliexpress store took 2.5 weeks to arrive to UK and using store coupons etc I was able to get them at a pretty good price.

MascaratumB wrote:
Rexx wrote:
The pictures in the review above suggests that the SF10 emits neutral white light? Can others confirm that’s what they received as well? Having previously bought SF31/SF32 from Sofirn’s Aliexpress store, I was considering getting the SF10 but was put off slightly by the emitter being described as “Light Source BIN: XP-G2 (R5) White LED 6500 K CW”, which suggested cool white light.

I’ve also noticed that the SF10 is available on amazon.co.uk at a price which is comparable to the Aliexpress price, and I guess delivery might be quicker, depending on exactly who dispatches the goods.

Hi Rexx, and welcome to BLF!

If this can help:
Left to right: XML2 U2-1A (CW) – XP-G2 R5 (Sofirn SF10) – XPL-HI U6 3A (NW)

The light seems more inclined to Neutral White than Cool White.
From AliExpress mine took 21 days to arrive (after shipping).

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Well, I’d call neutral only the vicinity of 5500k, which will make a white wall look the same tint as sun light. 5000k already starts to look warm to me ,and anything bellow 4000k is too yellow for my taste.

Taking that in consideration,the sf10 tint looks like 5000k (warm, but cooler than my 4000k flashlight), but more rose than yellow with a 14500 battery. The tint shift with aa batteries are much less intense though, I’ll try to update the pictures using a camera instead of my phone to more accurately represent what I see and add beamshots and other details with aa batteries, which make the flashlights a lot less unsatisfying

In my Tree

My collectionConvoy: C8 Clear / S2+ Clear / S2+ / S2+ UV / S6 ― Nitecore: Tube / Thumb / Concept 1 / HC30 / Tip ― Trustfire: Z2 ― Sofirn: SF10 / SF12

khas
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Yesterday I received a SF10 and a SP31 I ordered from Aliexpress :


They came in a black box put in a black plastic mailer no bobble wrap or padding at all. Despite the poor packaging the arrived flawless, I think they are very good flashlights for the price the only small grievance is the mode order in the SF10.

Utorch UT01 3D 5000K (left) Sofirn SF10 (right)

The picture is a pretty much what I see with my eyes. I think Persechini’s description of the color as 5500K is pretty much what I would call it.

MascaratumB
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About the situation I exposed above (http://budgetlightforum.com/comment/1162574#comment-1162574), I contacted Sofirn seller through their AliExpress store and a solution has been given to the problem.
I presented photos of the damaged flashlight and damaged box, and I got a very quick and attentive reply from the seller (saturday and today). I also alerted for the shipping conditions, suggesting better wrapping, at least!

@ khas
My SF10 arrived in that kind of box too, that seems less protective, especially if it doesn’t have anything else wrapping it on the outside!
I’m glad that yours arrived well Wink

@ Rexx
I tried again the flashlight and it it doesn’t seem completely NW, it tends to decay a bit to a warmer tint. Persechini and khas explanations above are more accurate than my “visual” assessment, but I just guess that it is not “pure” Neutral White.
Hope it helps your choice!

DB Custom said: "Hide your billfold, cut up your credit cards... you're a perfect candidate for full blown flashaholism and will soon need dedicated flashlight cabinets. [...] Have fun! Modding is next... :P" 

Mods and tricks: 1 / 2 / 3 / 4                                       Reviews : Amutorch S3 - XPG3-S3 /  AM S3 vs Neal 219c  /  Amutorch AM30 - XHP70.2 / Nitefox UT20

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Persechini wrote:
I wonder what kind of drivers are those, I can’t exactly identify them, and I wonder if I can use nanjg, convoy or fet+1 on these flashlight and still get them to work with both 14500 and AA batteries

It’d have to be one that’s “dual mode”, then.

With an alkie/NiMH, it needs a boost converter to turn 1.5V to 3.5V or so.

When using a 14500, it’s almost always a buck converter.

So by default it needs to be a more complicated boost/buck converter to handle both. Else, if using a 14500 in a strictly boost converter, rather than chopping the input voltage to charge an inductor, it’d just crowbar the pass element and feed the LED almost direct-drive. Sometimes that (the higher voltage) can fry something in the boost part of the circuitry, so that once you go 14500, you won’t be able to go back to using an alkie/NiMH again.

Which kind of converter you get is strictly pot-luck. You have to try it, then it’s go or blow.

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Persechini
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Too bad these drivers that came with the flashlights have audible and low frequency pwm. I kinda want to use a nanjg driver and make it 14500 only unless I find a dual chemistry driver with better pwm and l>m>h mode

In my Tree

My collectionConvoy: C8 Clear / S2+ Clear / S2+ / S2+ UV / S6 ― Nitecore: Tube / Thumb / Concept 1 / HC30 / Tip ― Trustfire: Z2 ― Sofirn: SF10 / SF12

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Persechini wrote:
Too bad these drivers that came with the flashlights have audible and low frequency pen. I kinda want to use a nanjg driver and make it 14500 only unless I find a dual chemistry driver with better pwm and l>m>h mode

Might be able to pull one from a Jet-I. Or just buy and use a Jet-I as-is. Big Smile

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So I received my Sofirn lights today (some SF10 and a SF30A zoomie), some boxes are a bit rough (no bubble wrap) but the lights look intact. Now gotta try them tonight Silly

Work. Consume. Sleep.

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In the name of the truth, after contacting Sofirn about the situation exposed before, they sent me a new flashlight!
This time it arrived in a card box that is more protective to the light. It was wrapped in bubble plastic, not a lot, but enough. The light is in good conditions.

I also noticed that the “pinkish” tint the first had (mine and from Persechini) is now a bit yellower in the center. Not a big difference, but distinguishable just by the look (perhaps not so much in the photo…).

I must thank Sofirn store (AliExpress) for their solution and acknowledge their service. And the quality of the products they sell, as well! Thumbs Up

DB Custom said: "Hide your billfold, cut up your credit cards... you're a perfect candidate for full blown flashaholism and will soon need dedicated flashlight cabinets. [...] Have fun! Modding is next... :P" 

Mods and tricks: 1 / 2 / 3 / 4                                       Reviews : Amutorch S3 - XPG3-S3 /  AM S3 vs Neal 219c  /  Amutorch AM30 - XHP70.2 / Nitefox UT20

Persechini
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Are you using 14500 batteries in the tint picture? I found that the tint was only that pink with a 14500 and was a lot less (but still a little) rosy with an AA

In my Tree

My collectionConvoy: C8 Clear / S2+ Clear / S2+ / S2+ UV / S6 ― Nitecore: Tube / Thumb / Concept 1 / HC30 / Tip ― Trustfire: Z2 ― Sofirn: SF10 / SF12

JasonJ
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I’m preparing a review posting of the SP32, I am trying to determine the difference between the SP31 and SP32. I think the only difference (that I can see) is that moonlight on the SP31 is 1lm, and is 3lm on the SP32.

Anyone else know?

MascaratumB
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Persechini wrote:
Are you using 14500 batteries in the tint picture? I found that the tint was only that pink with a 14500 and was a lot less (but still a little) rosy with an AA

Yup, I was using 14500 batteries on both when I took the picture! And I agree with you: with a 14500 it gets more “pinkish” (the first one I get, not the one that arrived today).
With a Ni-MH or an alkaline, the tint gets closer to a neutral white, although there are some nuances of pink, mostly on the outside edge of the beam.

The one I got today, in the real center it is a bit yellowish, and then white, and then yellowish again, and then neutral white!
(the picture on the left was taken in HIGH mode with Ni-MH battery, about 40cm away from the wall; the others were taken about 1,5 meters away from the wall, HIGH mode with 14500 battery)

I also noticed that with a 14500 battery, both lights have PWM in ALL modes (at least in the photos)! With alkaline or Ni-MH, only HIGH mode doesn’t have it!

JasonJ wrote:
I’m preparing a review posting of the SP32, I am trying to determine the difference between the SP31 and SP32. I think the only difference (that I can see) is that moonlight on the SP31 is 1lm, and is 3lm on the SP32.

Anyone else know?

Sorry, i have the SP32 but I cannot determine how many lumens it puts on ML mode! Nor in any other one Facepalm

DB Custom said: "Hide your billfold, cut up your credit cards... you're a perfect candidate for full blown flashaholism and will soon need dedicated flashlight cabinets. [...] Have fun! Modding is next... :P" 

Mods and tricks: 1 / 2 / 3 / 4                                       Reviews : Amutorch S3 - XPG3-S3 /  AM S3 vs Neal 219c  /  Amutorch AM30 - XHP70.2 / Nitefox UT20

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MascaratumB wrote:
I hope you don’t mind if I post 2 photos here, Persechini! I didn’t want to start a thread just for this
I received my SF10 today… I just want to show how it arrived…

Is it normal to get a stock light like this? I don’t think so…

I guess I was a Sofirn enthusiast at first, but now I’m thinking that they tried to get a name here and are becoming careless and reckless!
Some logos are scratched, my SF10 has big scratch on the anodization, the box in which it arrived was completely screwed up (I just don’t know if the scratch due to that or not!)…

About the light, I confirm the “pinkish” tint, and that it has PWM stripes in all modes (caught in a cellphone camera), using any battery. Exception is Highest mode with alkaline and Ni-MH.
Also, the switch has a kind of “delay” when pressing. The next mode light has a small delay to “enter” (the same happens with the SP32).
The Sanyo UR14500P unprotected batteries fit well.

We felt sincerely sorry to hear that Sofirn SF10 caused troubles for you. And we would like to assist you solve issues if you would like to email us to Aliexpress or Amazon or sofirnw@szjinb.com.(I am not login in BFL everyday, so it is easy to miss some PM messages. Sorry again ) My colleague Cissy had arranged a new one for you 14 days ago when she got your message on Aliexpress, so please keep eyes to the second parcel.
Moreover, I want to say “thank you” to MascaratumB. The New black package of SF10 was used at the first time. We did ignore elements from the feedback. But We have made some adjustment on package since the feedback came. Honestly speaking,it is not so easy to avoid all damage in shipment. However, we would like to improve the package continuously, either of all products. Everyone is precious for Sofirn, no matter customers or friends in BLF. It is our honor to get your feedback or suggestions.

What’s more, we hope that we are able to incorporate some of the features your guys had talked about.

Have a good time in BLF. If there are anything else that we can do, please feel free to contact us on Aliexpree or Amazon.

Tracy from Sofirn

Tracy

MascaratumB
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Tracy Wan—-Sofirn wrote:
MascaratumB wrote:
I hope you don’t mind if I post 2 photos here, Persechini! I didn’t want to start a thread just for this
I received my SF10 today… I just want to show how it arrived…

[…]

We felt sincerely sorry to hear that Sofirn SF10 caused troubles for you. And we would like to assist you solve issues if you would like to email us to Aliexpress or Amazon or sofirnw@szjinb.com.(I am not login in BFL everyday, so it is easy to miss some PM messages. Sorry again ) My colleague Cissy had arranged a new one for you 14 days ago when she got your message on Aliexpress, so please keep eyes to the second parcel.
Moreover, I want to say “thank you” to MascaratumB. The New black package of SF10 was used at the first time. We did ignore elements from the feedback. But We have made some adjustment on package since the feedback came. Honestly speaking,it is not so easy to avoid all damage in shipment. However, we would like to improve the package continuously, either of all products. Everyone is precious for Sofirn, no matter customers or friends in BLF. It is our honor to get your feedback or suggestions.

What’s more, we hope that we are able to incorporate some of the features your guys had talked about.

Have a good time in BLF. If there are anything else that we can do, please feel free to contact us on Aliexpree or Amazon.

Tracy from Sofirn

Tracy!
Has you said, I contacted your services in AliExpress and a solution has been given.
I exposed the situation here when the first arrived, and I did the same when the second arrived so people here on the forum know that it was solved.

My new flashlight arrived last week, as I pointed out above in this post: http://budgetlightforum.com/comment/1168691#comment-1168691 .
I’m very happy with the solution and also with your costumer services! The situation was solved quickly, and I guess that Sofirn has also learned from this situation. Long shipping sometimes results on package damaging, so better boxes or wrapping can make the difference.

Ex: this new box was a bit bruised, but a it is a stronger cardbox it held more pressure and protected the flashlight! Also, it had bubble plastic protecting it.
It is good and important to see that manufacturers “listen” to us, costumers, and improve with our suggestion and ours/yours mistakes.

About things to be improved (some already mentioned) in my opinion:
a) better and more protective flashlight boxes
b) better and more protective wrapping of envelopes for the flashlight boxes (and batteries and chargers)
c) the logotype printing (not scratched and well aligned, as I have seen some lights – my SP32 included – with scratched and not aligned logos)
d) the user interface (from Low to High with hidden strobe through double click)

Thanks Tracy for the support and for stepping in to check this situation!
I hope Sofirn can evolve and keep on bringing us nice flashlights!!

DB Custom said: "Hide your billfold, cut up your credit cards... you're a perfect candidate for full blown flashaholism and will soon need dedicated flashlight cabinets. [...] Have fun! Modding is next... :P" 

Mods and tricks: 1 / 2 / 3 / 4                                       Reviews : Amutorch S3 - XPG3-S3 /  AM S3 vs Neal 219c  /  Amutorch AM30 - XHP70.2 / Nitefox UT20

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MascaratumB wrote:
d) the user interface (from Low to High with hidden strobe through double click)

Or better yet, doubleclick to highest and no strobe. Big Smile

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Eheh, it could be that option too Evil

DB Custom said: "Hide your billfold, cut up your credit cards... you're a perfect candidate for full blown flashaholism and will soon need dedicated flashlight cabinets. [...] Have fun! Modding is next... :P" 

Mods and tricks: 1 / 2 / 3 / 4                                       Reviews : Amutorch S3 - XPG3-S3 /  AM S3 vs Neal 219c  /  Amutorch AM30 - XHP70.2 / Nitefox UT20

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