The title explains by itself. I use eBay quite often, and even if using a smartphone or tablet I just make sure to avoid the @#$% crippled mobile site or app. Even if you can't or are unwilling to change your mobile browser user agent, you can use desktop eBay by adding ?redirect=mobile to the url. Example: https://www.ebay.com/?redirect=mobile.
Problem? During the last few months the eBay website performance seems to have taken a nosedive. They've “enhanced” (useless JavaScript buttons, bars, advertisements' code, etc) the My eBay Summary front page I use nearly all of the time in such a way that it's inexplicably sluggish. I've corroborated this on an old desktop computer for which, on top of this, site searches were broken, though of course that is likely to be a browser bug.
Yes, I am a bit mad about this and I'd like to hear from your related experience. There's nowhere to complain about in their Help & Contact section, they must think there's nothing wrong with their sites and apps.
Yep, it’s pretty bad. Wait until you try to use some of the messaging functions, or the resolution center, or any one of the convoluted and obfuscated support options… form submissions frequently hang and then silently fail.
Yeah, things are going downhill with ebay. My useage on there is very low these days. Maybe 1-2 items per year. Amazon has been my backup, but I think they are following in ebays footsteps.
There’s an unbelievable number of scammers on eBay these days too. Some of them are very obviously recognizable, but others aren’t, even reaching gold star ratings, and then they start with a feasible good deal on an item and rake in thousands of orders before people realize that it’s a scam.
I agree, ebay’s website is pathetic. On my phone using firefox if I do a search or refine a search the address changes but the page doesn’t and I have to reload. If I find an item I want I have to switch to the mobile version because ‘buy it now’, ‘make offer’, and ‘bid’ don’t work.
Always great fun to read your posts Barkuti, but a lot of the time there is a little worry on how much things seem to elevate stress with you. Is it a cultural thing (you warm blooded Spanish matador, me Dutch going with the uncontrollable wind tending the mill )
I can be very animated and even mad, but when it comes to customer support or companies doing aa poor job I try to find ways to make it entertaining for me.
(For example there was a company claiming money from something they had no right to (a returned item), so I explain, it is returned send proof done.
A few months later one of those “professional debt collecting companies” send a letter to which I promptly reply with the same “claim not valid, item returned see attached proof”
Since that (5 years ago) that debt collector has send letters claiming, with an rising amount because of interest.
My blood boiling at first, but I like Dutch legal talk so replied calm and after letter 2 only referred to my first communication for the proof.
After two years I reacted with a set of “consulting offer and fees” in which I put a price on my time, emails and such, stating that if they do not listen to things previously said they clearly need some proper consulting, I offer my services for , see price list, not responding to what I say ia equal to give me the order to start consulting them.
Half a year later, a new letter arrived.
I answer, refer for previous mails, attach a bill of €800,- based on my conditions.
Silent
A year later, another letter
Again, reply, SMILING BIG, NO ANGET now with a €1680,- bill attached.
Long time silent, we moved.
Then I got an email from a company specialized in uncollectible debts, about the same €40 item, now €500 LOL
So I referred them to the emails send then and then, the same term appies to them, and by not responding to the conteclnt of those mails they would again order me to do consulting work for them, see terms, conditions and price list attached (copy paste)
That was three years ago, after 3 emails, their “claim” is ~€550 and mine €2560,-
I have a huge smile responding and they have been silent for a long time now.
I try to make things that annoy me into a game so I can keep smiling, brings me great here
Ha I wanted to PM you this but heck smiling from ear to ear here
So out in the open
(In case of customer support, repeat, but for fun add something strange like “I don’t know if you actually read this Xth time posting so of you do please write red in capitols at the beginning of your reply”
Cracks me up, makes me cope
I mostly use eBay to buy assorted components and parts at low prices. I tend to rely on chinese sellers and until now I've always received the right thing. For example, the other day I was looking for o-rings the size a Sofirn SF30/ThorFire TA13 uses between bezel and lens (∅31.5×28.5×1.5mm OD×ID×thickness). This is the closest stuff I found:
If you play your cards right, getting refunds for faulty items is trivial. However, if a seller tells you “item shipped” and he ships nothing… he/she gets a nearly free loan, I believe. Happened to me once in eBay.
Quite entertaining, The Miller. In spite of, you already knew they had no chance. Scammers usually take advantage of people's ignorance and their social engineering skills. Common sense is our best friend.
A close friend got into various account security problems recently when he started contacting a presumed lady from East Europe, “Olga Milova”. In spanish it happens that “Olga Milova” ≈ “Olga mi loba” when pronounced; it also happens that means Olga :facepalm: my wolf. He immediately started to see the light…
I’m not too computer savvy but lately eBay has been so slow on my iPad it’s almost unusable. I thought it was heavy traffic or my provider. Hmm so it’s eBay, thanks that’s a load off
Browsing ebay and trying all of the functions on my old XP laptop running Firefox 52.3.0, it works swimmingly. No sluggishness, everything works great.
I never use ebay on a phone or anything but this laptop, so I can’t speak to that.
I can’t tell that anything is really any different than it has ever been.
It is obvious that something's going on. As a user of Chrome on Android, I can say it is probably the best platform browser, however they seem adamant with the current hasty trend of app development. Android Chrome 59 launched the 5th or 6th of June, Chrome 60 by the 1st of August , c'mon Google! There's a clear lack of emphasis with regards to proper application testing and debugging. With each release, the complain threads in Google forums are ludicrous, sometimes with plenty of swearing (been there, done that LoL!). Maybe I should try eBay with another browser.
Oh! I was having issues with Firefox and eBay on my old laptop, Angler. Did they fixed/updated it recently?
Another thing which they've done wrong is the way it manages removing items from the Watch List. In the past, when multiple pages were present it happened that removing items from a page which wasn't the last one caused the next page items to effectively scroll up, thus when you clicked in the next page those items weren't shown (they were relocated into the previous page free locations). The smart solution to this was to remove items starting from the last page and going back: 3, 2… 1. It was fast, without unnecessary page reloading. Well, they've screwed up big time. Now, when you select and delete items it just reloads the whole Summary/Watch List, and gets you to the 1st page because @#$% you. Slow, resource inefficient, can't say a single good thing about it. @#$% you eBay!
I can’t say. I search for and order something about every 6 weeks, and I’ve never noticed an issue or substantial difference on my computer (I call it my spaceship )
I also use firefox on my android phone, however not for ebay.
Maybe your version of Chrome and Ebay just aren’t getting along.
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, c'mon Google! There's a clear lack of emphasis with regards to proper application testing and debugging. With each release, the complain threads in Google forums are ludicrous, sometimes with plenty of swearing (been there, done that LoL!). Maybe I should try eBay with another browser. 
