Trustfire C8 XM-L from DD

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JohnnyMac
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Trustfire C8 XM-L from DD

Did anyone else take advantage of this deal around 11/2?  DinoDirect was selling the Trustfire C8 with XM-L and stainless steel bezel for $19.36

I got my package today and instead of a stainless bezeled Trustfire, I received a regular Ultrafire C8 with XM-L and regular black aluminum bezel. Is there anyone else that ordered this and received the correct light?  I bought mine the same time I bought a KD C8 for $16.99 right when they upgraded their website.

I opened a case with DD and PM'd Summer about it.  We'll see what happens. I refuse to pay return shipping for their mistake.  

Here is what I got:
 

 

Edited by: JohnnyMac on 11/19/2011 - 11:23
chiefinspectorfinch
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I did too, see http://budgetlightforum.com/node/5049#comment-92930

I'm still waiting for Summer to respond. Along with TF batterygate this could be the end of DD on this forum...

Society is like a pot full of nuts and bolts, finest pieces always end up on the bottom...

 

JohnnyMac
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Glad but not glad that I'm not the only one. Undecided

The only reason I bought this at DD instead of elsewhere for less was because it was Trustfire (my favorite) and that stainless bezel. If they don't make good I won't be spending anymore of my money with them. I've been buying from the group buys and several other times but this will be the last if not corrected. I honestly would rather get something defective but fixable than get the incorrect item. 

The C8 I got from KD yesterday didn't work out of the box and required some TLC to correct but at least it was the exact item I ordered.

chiefinspectorfinch
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That will depend on DD reaction.

Society is like a pot full of nuts and bolts, finest pieces always end up on the bottom...

 

chiefinspectorfinch
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I didn't contact their CS. I'm waiting for Summer reaction. PP dispute is the last option.

Society is like a pot full of nuts and bolts, finest pieces always end up on the bottom...

 

JohnnyMac
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I'm sure it wasn't an intentional bait and switch. Regardless, it needs to be corrected.  Depending on what response I get from them a PayPal dispute will ensue.

JohnnyMac
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I got a response from CS already offering me the usual $5 coupon. I told them I would only accept a replacementof the correct light or full credit. We'll see what they say.
NeoGeo
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Do DD ever get orders right? Both my last 2 orders were wrong.

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Don't know, but my order with WF-502B is on the way and I hope it won't be another f**k up...

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CheapThrills
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NeoGeo wrote:

Do DD ever get orders right? Both my last 2 orders were wrong.

 

Sometimes but not often.

A good quote from here somewhere: "DinoDirect is recommended for a well seasoned buyers only".

I´ll copy that. You´ll have to be very aware of fakes, selling specs, safety etc.

edc
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There are heaps of those for sale in china. I'm sure they get them for less than $10. Compare it to your KD C8 and see if there is any difference.

 

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edc wrote:

There are heaps of those for sale in china. I'm sure they get them for less than $10. Compare it to your KD C8 and see if there is any difference.

Build quality on the Ultrafire C8 I received was better than the KD C8 I just got. Price I paid was only $2 more than the KD version and it is just as bright. I'm just bummed that they cannot deliver the Trustfire with the SS bezel. Sad  I am getting a full refund from them so it's not all bad but I'd still rather have the TF than the free UF.
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gorann wrote:

I also received Ultrafire without SS bezel instead of Trustfire with SS bezel. 

I think tha flashlight is properly driven on high, which ismost important to me... (Im still waiting for proper MM leads from DX so I still cannot measure the current)

 

No doubt it's a great light. Nice and bright and well made.  Just wish DD had the correct pictures and make in the description page so there wouldn't be any confusion or disappointment.
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I just got a reply from CS and they are trying to wiggle out by basically saying that I'm stupid and that flashlight really has a ss bezel but it's covered by black paint Yell and they even point out a small spot on head part where anodizing is fucked up so you can see shiny aluminum.

I guess they don't understand any other language than threat with paypal. That's what happens when you try to be fair and polite...

Society is like a pot full of nuts and bolts, finest pieces always end up on the bottom...

 

JohnnyMac
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chiefinspectorfinch wrote:

I just got a reply from CS and they are trying to wiggle out by basically saying that I'm stupid and that flashlight really has a ss bezel but it's covered by black paint Yell and they even point out a small spot on head part where anodizing is fucked up so you can see shiny aluminum.

I guess they don't understand any other language than threat with paypal. That's what happens when you try to be fair and polite...

Even if it was SS under paint it's still not the light advertised. Hasn't Summer been able to help you out?  She helped me.
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I think I can tell apart ss from alu and I'm quite certain that this one is not. I'll wait for their reply before contacting summer again. Lets see how deep is the hole they can dig out for themselves Tongue Out

 

Update:

They apologized and offered me the usual 5$ coupon. Since this is roughly the difference between plain and ss version from other vendors I settled for this. I also wrote them 500+ words "letter" explaining some things. But I do know that next time they mess up order like this I won't be so nice...

Society is like a pot full of nuts and bolts, finest pieces always end up on the bottom...

 

edc
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I agree its an okay light but you didn't get what you ordered. I am glad DD fixed it for you.

 

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edc wrote:

I agree its an okay light but you didn't get what you ordered. I am glad DD fixed it for you.

My full purchase price was returned through paypal earlier this morning. They've done right by me.
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Only thing that bothers me is that they continue to offer this light with obviously wrong picture thus deceiving customer... I really don't think they even have ss bezel version of C8 flashlight. Sending wrong item by mistake is one thing but purposefully deceiving customer is quite another. Perhaps Summer can clear this up.Maybe I'm wrong...

Perhaps I should play dumb and order another one but this time insist on full refund if it comes in plain version. Or even make it a sport - how many free flashlights can you get from DD ?

 

 

 

Society is like a pot full of nuts and bolts, finest pieces always end up on the bottom...

 

JohnnyMac
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chiefinspectorfinch wrote:

Only thing that bothers me is that they continue to offer this light with obviously wrong picture thus deceiving customer... I really don't think they even have ss bezel version of C8 flashlight. Sending wrong item by mistake is one thing but purposefully deceiving customer is quite another. Perhaps Summer can clear this up.Maybe I'm wrong...

Perhaps I should play dumb and order another one but this time insist on full refund if it comes in plain version. Or even make it a sport - how many free flashlights can you get from DD ?

 

 

 

They don't have the SS version at all.  Summer checked for me and it's a no go.