BLF GT official support thread [FAQ updated 11 Jan 2018]

335 posts / 0 new
Last post
Newlumen
Newlumen's picture
Offline
Last seen: 3 days 3 hours ago
Joined: 05/27/2017 - 00:19
Posts: 2088
Location: United states

I like the older box from the lumintop.. newer box look weak and cheap..

193_D4123-_E769-4_EA0-_BC65-_D7_E56_E8_AAB41

JasonWW
JasonWW's picture
Offline
Last seen: 1 hour 35 min ago
Joined: 10/22/2016 - 11:41
Posts: 11868
Location: Houston Texas

Does the new box have thinner walls, less stiff?

Does it still have the good padding inside?

Texas Ace Lumen Tube calibrated with Maukka lights

Click this to go to signature links.

Newlumen
Newlumen's picture
Offline
Last seen: 3 days 3 hours ago
Joined: 05/27/2017 - 00:19
Posts: 2088
Location: United states

JasonWW wrote:
Does the new box have thinner walls, less stiff?

Does it still have the good padding inside?

New lumintop box looks weak, and thin… inside have a same set up ( foams )…

Newlumen
Newlumen's picture
Offline
Last seen: 3 days 3 hours ago
Joined: 05/27/2017 - 00:19
Posts: 2088
Location: United states

Old blf gt came in two boxes.. new blf gt came in one box..

I wish lumintop will ship in two boxes or use one strong box.

E99_BE97_F-_B53_D-447_C-8_EF7-3_EEFE816_EBD0

Texas_Ace
Texas_Ace's picture
Offline
Last seen: 5 hours 34 min ago
Joined: 03/24/2016 - 07:44
Posts: 8566
Location: Everything is brighter in Texas

Newlumen wrote:
Old blf gt came in two boxes.. new blf gt came in one box..

I wish lumintop will ship in two boxes or use one strong box.

E99_BE97_F-_B53_D-447_C-8_EF7-3_EEFE816_EBD0

The GT was always shipped in 1 box, I have no idea why you got one shipped in 2 boxes.

The new box to my eye looks like the same box except that it was shipped around the world without protection and is beat up now.

The new box box simply more worn or is it made differently?

goshdogit
goshdogit's picture
Offline
Last seen: 38 min 9 sec ago
Joined: 12/03/2015 - 21:28
Posts: 1033

I think Newlumen meant the early batches were ‘double boxed.’

I was fortunate to get my GT in December 2017. It was a box inside another box.

Texas_Ace
Texas_Ace's picture
Offline
Last seen: 5 hours 34 min ago
Joined: 03/24/2016 - 07:44
Posts: 8566
Location: Everything is brighter in Texas

goshdogit wrote:
I think Newlumen meant the early batches were ‘double boxed.’

I was fortunate to get my GT in December 2017. It was a box inside another box.

Ah, yeah that is how they sent the first shipments but now they are just using the single box.

teacher
teacher's picture
Offline
Last seen: 3 months 4 weeks ago
Joined: 02/23/2016 - 19:04
Posts: 9596
Location: NE & SW Alabama

Texas_Ace wrote:
goshdogit wrote:
I think Newlumen meant the early batches were ‘double boxed.’

I was fortunate to get my GT in December 2017. It was a box inside another box.

Ah, yeah that is how they sent the first shipments but now they are just using the single box.
Yeah… all mine were double boxed too from the GB. But the padding inside is what’s important. If the box holds together long enough to keep the padding & contents together, and safely delivered…. that is what counts.

I don’t blame LT for eliminating the outer box….. it was basically an unnecessary expense.

You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant 

 .................................. "Slow is Smooth, Smooth is Fast" ...................................

       Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$  

         Rudeness Level _ mΩ _ {width:70%} _ LightWiki _ LED Tint Chart  

      Xlamp size chart _ BatteryU _ Flashaholic? Need Professional Help???            TheOriginal _ TAB _ LightSearch _ BatterySearch _ 14500's _ DiCal 

 

                                             

Newlumen
Newlumen's picture
Offline
Last seen: 3 days 3 hours ago
Joined: 05/27/2017 - 00:19
Posts: 2088
Location: United states

Yea. I am not concerned, as long as the light is not damaged..

I love my blf gt.. anyone like their blf gt??

teacher
teacher's picture
Offline
Last seen: 3 months 4 weeks ago
Joined: 02/23/2016 - 19:04
Posts: 9596
Location: NE & SW Alabama

/\ …. Oh yeah…. I like mine for sure. Thumbs Up . Beer

Looking forward go the GT70 too….. Wink … I think it is gonna be a ‘game changer’ also.

You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant 

 .................................. "Slow is Smooth, Smooth is Fast" ...................................

       Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$  

         Rudeness Level _ mΩ _ {width:70%} _ LightWiki _ LED Tint Chart  

      Xlamp size chart _ BatteryU _ Flashaholic? Need Professional Help???            TheOriginal _ TAB _ LightSearch _ BatterySearch _ 14500's _ DiCal 

 

                                             

junkman88
Offline
Last seen: 1 year 4 months ago
Joined: 01/06/2018 - 00:26
Posts: 2
Location: United States CA

Could someone please provide the contact email for Neal, as I have a question about my order. Thanks!

I've seen the light!

JasonWW
JasonWW's picture
Offline
Last seen: 1 hour 35 min ago
Joined: 10/22/2016 - 11:41
Posts: 11868
Location: Houston Texas

junkman88 wrote:
Could someone please provide the contact email for Neal, as I have a question about my order. Thanks!

Keep in mind that Neal is not handling any GT lights any more. He turned it all over to Leo at Lumintop.

From post #1 of the GT Group Buy Thread.

Quote:
[6 July 2018] It seems that support and all issues related to the GT are transitioning from Neal to Leo at Lumintop.  The new contact email for GT issues is leo@lumintop.com.

You can send Neal a PM if you want here. http://budgetlightforum.com/messages/new/12671

Texas Ace Lumen Tube calibrated with Maukka lights

Click this to go to signature links.

OrangePeel
Offline
Last seen: 1 day 22 hours ago
Joined: 10/03/2016 - 01:42
Posts: 74

Couple of points:

  • Were we supposed to have been refunded the shipping charges already?
  • Did anyone receive their ordered caps and straps with there flashlights. I was under the impression (and told by Lumintop) that the accessories would ship with the lights.
  • Also, is anyone else having issues turning the “360” tailcap strap ring? I’ve tried loosening the nut (how loose before leaks?) but I haven’t been able to budge the ring even with a leverage pin in the ring hole.

Sorry for all the points in one post.

JasonWW
JasonWW's picture
Offline
Last seen: 1 hour 35 min ago
Joined: 10/22/2016 - 11:41
Posts: 11868
Location: Houston Texas

OrangePeel wrote:
Couple of points:
  • Were we supposed to have been refunded the shipping charges already?
  • Did anyone receive their ordered caps and straps with there flashlights. I was under the impression (and told by Lumintop) that the accessories would ship with the lights.
  • Also, is anyone else having issues turning the “360” tailcap strap ring? I’ve tried loosening the nut (how loose before leaks?) but I haven’t been able to budge the ring even with a leverage pin in the ring hole.

Sorry for all the points in one post.


Explain to me what shipping charges your refering to? Did they over charge you or something?

If you ordered just a cap and strap then those can fit in the GT box and usually were. The bags had to be shipped seperate as they are too big for the GT box. If you only ordered straps and caps and they forgot to put it in the GT box, then they should send it e-packet. This is all related to the one piece DHL box. If your in a country where it was shipped registered mail in two small boxes then the cap and strap had to be shipped e-packet. Neal is the person in charge of caps, bags and straps. You can PM him here. If you need an email let me know and I can look for it.

It sounds like your oring in the tailcap got pinched. You have to loosen the screw under the sticker, get it lined up, then tighten it back down. Put the sticker back or use a new sticker to act as a safety insulator in case you put the carrier in backwards.

Texas Ace Lumen Tube calibrated with Maukka lights

Click this to go to signature links.

KawiBoy1428
KawiBoy1428's picture
Offline
Last seen: 3 hours 3 min ago
Joined: 04/11/2014 - 18:05
Posts: 3865
Location: The Motor City

OrangePeel wrote:
Couple of points:
  • Were we supposed to have been refunded the shipping charges already?
  • Did anyone receive their ordered caps and straps with there flashlights. I was under the impression (and told by Lumintop) that the accessories would ship with the lights.
  • Also, is anyone else having issues turning the “360” tailcap strap ring? I’ve tried loosening the nut (how loose before leaks?) but I haven’t been able to budge the ring even with a leverage pin in the ring hole.

Sorry for all the points in one post.


Yep I had one tight anchor ring on the GT70. Same thing, couldn’t rotate it with a pin punch thru the lanyard hole. Take the ring nut off and try pulling the anchor ring out. Mine was a bitch. The top o-ring land had a heavy burr on it. When assembled at the factory the burr jammed the ring into a press fit. Pull the inner o-ring out and file the top land O.D. till it clears the anchor ring, test the fit with out the o-ring, when all is good, clean, grease and reassemble. That’s what I found on my example anyways.

KB1428 “Live Life WOT

OrangePeel
Offline
Last seen: 1 day 22 hours ago
Joined: 10/03/2016 - 01:42
Posts: 74

One down! Thanks!! I had to pop off the anchor ring with the bottom of my hammer handle. I didn’t have so much of a burr as the remnants of a burr wedged in there – if that makes sense. O-ring was not pinched. Works now, but wished it worked as delivered. Do you know of a suitable replacement for the insulating sticker. I set mine down on a napkin and ruined the adhesive. Thanks again for sharing as using a strap was a big deal for me.

OrangePeel
Offline
Last seen: 1 day 22 hours ago
Joined: 10/03/2016 - 01:42
Posts: 74

JasonWW wrote:
OrangePeel wrote:
Couple of points:
  • Were we supposed to have been refunded the shipping charges already?
  • Did anyone receive their ordered caps and straps with there flashlights. I was under the impression (and told by Lumintop) that the accessories would ship with the lights.
  • Also, is anyone else having issues turning the “360” tailcap strap ring? I’ve tried loosening the nut (how loose before leaks?) but I haven’t been able to budge the ring even with a leverage pin in the ring hole.

Sorry for all the points in one post.


Explain to me what shipping charges your refering to? Did they over charge you or something?

If you ordered just a cap and strap then those can fit in the GT box and usually were. The bags had to be shipped seperate as they are too big for the GT box. If you only ordered straps and caps and they forgot to put it in the GT box, then they should send it e-packet. This is all related to the one piece DHL box. If your in a country where it was shipped registered mail in two small boxes then the cap and strap had to be shipped e-packet. Neal is the person in charge of caps, bags and straps. You can PM him here. If you need an email let me know and I can look for it.

It sounds like your oring in the tailcap got pinched. You have to loosen the screw under the sticker, get it lined up, then tighten it back down. Put the sticker back or use a new sticker to act as a safety insulator in case you put the carrier in backwards.

I had some issues ordering the accessories and Lumintop resolved it but added shipping even though agreeing to ship the accessories with my light. Texas_Ace looked into it and said Lumintop would be issuing refunds for shipping in time. Unfortunately, accessories did not ship with my light (USA DHL). Does that mean the shipping charges will stand?

JasonWW
JasonWW's picture
Offline
Last seen: 1 hour 35 min ago
Joined: 10/22/2016 - 11:41
Posts: 11868
Location: Houston Texas

OrangePeel wrote:
JasonWW wrote:
OrangePeel wrote:
Couple of points:
  • Were we supposed to have been refunded the shipping charges already?
  • Did anyone receive their ordered caps and straps with there flashlights. I was under the impression (and told by Lumintop) that the accessories would ship with the lights.
  • Also, is anyone else having issues turning the “360” tailcap strap ring? I’ve tried loosening the nut (how loose before leaks?) but I haven’t been able to budge the ring even with a leverage pin in the ring hole.

Sorry for all the points in one post.


Explain to me what shipping charges your refering to? Did they over charge you or something?

If you ordered just a cap and strap then those can fit in the GT box and usually were. The bags had to be shipped seperate as they are too big for the GT box. If you only ordered straps and caps and they forgot to put it in the GT box, then they should send it e-packet. This is all related to the one piece DHL box. If your in a country where it was shipped registered mail in two small boxes then the cap and strap had to be shipped e-packet. Neal is the person in charge of caps, bags and straps. You can PM him here. If you need an email let me know and I can look for it.

It sounds like your oring in the tailcap got pinched. You have to loosen the screw under the sticker, get it lined up, then tighten it back down. Put the sticker back or use a new sticker to act as a safety insulator in case you put the carrier in backwards.

I had some issues ordering the accessories and Lumintop resolved it but added shipping even though agreeing to ship the accessories with my light. Texas_Ace looked into it and said Lumintop would be issuing refunds for shipping in time. Unfortunately, accessories did not ship with my light (USA DHL). Does that mean the shipping charges will stand?


Hang on, I’m confused. This thread we are in now is for the xhp35-HI original GT. Are you talking about that group buy or the other group buy with the newer xhp70.2 GT70?

Texas Ace Lumen Tube calibrated with Maukka lights

Click this to go to signature links.

KawiBoy1428
KawiBoy1428's picture
Offline
Last seen: 3 hours 3 min ago
Joined: 04/11/2014 - 18:05
Posts: 3865
Location: The Motor City

OrangePeel wrote:
One down! Thanks!! I had to pop off the anchor ring with the bottom of my hammer handle. I didn’t have so much of a burr as the remnants of a burr wedged in there – if that makes sense. O-ring was not pinched. Works now, but wished it worked as delivered. Do you know of a suitable replacement for the insulating sticker. I set mine down on a napkin and ruined the adhesive. Thanks again for sharing as using a strap was a big deal for me.

Your welcome, that’s cool it worked out for you, great job!

Nope, my sticker wouldn’t stick after I removed it. I used a piece of Black Gorilla Tape (a strong duct tape) and a X-acto razor knife to trim it to the inside of the cap. Smoothed it up a bit with a hot air gun, came out pretty decent. But I will be looking for something better like a piece of thin smooth black sticky back vinyl, if it comes along? Duct tape looks like, well, duct tape, not very professional but it will do for now.

Good Luck with the rest of your endeavors… Thumbs Up

KB1428 “Live Life WOT

Texas_Ace
Texas_Ace's picture
Offline
Last seen: 5 hours 34 min ago
Joined: 03/24/2016 - 07:44
Posts: 8566
Location: Everything is brighter in Texas
OrangePeel wrote:
I had some issues ordering the accessories and Lumintop resolved it but added shipping even though agreeing to ship the accessories with my light. Texas_Ace looked into it and said Lumintop would be issuing refunds for shipping in time. Unfortunately, accessories did not ship with my light (USA DHL). Does that mean the shipping charges will stand?

The paypal account is a complicated issue for lumintop. It seems that only the boss has direct access but he is rarely around with time to mess with it.

I would send Leo a message about it and he should get it taken care of: leo@lumintop.com

JasonWW
JasonWW's picture
Offline
Last seen: 1 hour 35 min ago
Joined: 10/22/2016 - 11:41
Posts: 11868
Location: Houston Texas

Did OrangePeel post in the wrong thread?

Texas Ace Lumen Tube calibrated with Maukka lights

Click this to go to signature links.

Texas_Ace
Texas_Ace's picture
Offline
Last seen: 5 hours 34 min ago
Joined: 03/24/2016 - 07:44
Posts: 8566
Location: Everything is brighter in Texas
JasonWW wrote:
Did OrangePeel post in the wrong thread?

I am pretty sure he did.

R10500
Offline
Last seen: 3 months 18 hours ago
Joined: 05/07/2013 - 06:02
Posts: 173

amazing! my first GT just went dead after not being used for a few months! i’d only just turned it on 5 times BRIEFLY at turbo, with the grease smoking each time. Gonna shoot Leo an e-mail about this. Has anybody’s GT gone dead?

ToyKeeper
ToyKeeper's picture
Offline
Last seen: 40 min 4 sec ago
Joined: 01/12/2013 - 14:40
Posts: 10090
Location: (469219) 2016 HO3

No smoke or other issues here… haven’t seen my GT misbehave at all.

I’m only using four 30Q cells though, not eight. So turbo might be slightly less than full power. And I’ve mostly used it for development purposes, with only occasional ventures out into the night for secret missions… er, I mean, testing. Yeah, testing.

teacher
teacher's picture
Offline
Last seen: 3 months 4 weeks ago
Joined: 02/23/2016 - 19:04
Posts: 9596
Location: NE & SW Alabama

^^^ “Testing”… I like that! Wink

You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant 

 .................................. "Slow is Smooth, Smooth is Fast" ...................................

       Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$  

         Rudeness Level _ mΩ _ {width:70%} _ LightWiki _ LED Tint Chart  

      Xlamp size chart _ BatteryU _ Flashaholic? Need Professional Help???            TheOriginal _ TAB _ LightSearch _ BatterySearch _ 14500's _ DiCal 

 

                                             

R10500
Offline
Last seen: 3 months 18 hours ago
Joined: 05/07/2013 - 06:02
Posts: 173

i thought going ninja mode meant using the trusty uniquefire IR version with nightvision equipment, unless you’re a particularly YOLO ninja Big Smile

Texas_Ace
Texas_Ace's picture
Offline
Last seen: 5 hours 34 min ago
Joined: 03/24/2016 - 07:44
Posts: 8566
Location: Everything is brighter in Texas
R10500 wrote:
amazing! my first GT just went dead after not being used for a few months! i’d only just turned it on 5 times BRIEFLY at turbo, with the grease smoking each time. Gonna shoot Leo an e-mail about this. Has anybody’s GT gone dead?

When you say it went dead, do you mean that the cells were discharged and are now dead?

Or do you mean that the light will not work now?

Does the side switch still work as expected?

The smoking is very strange as well, a small amount of smoke the first time it gets hot I can sort of understand but smoking repeatedly is strange unless it never truly heated up.

R10500
Offline
Last seen: 3 months 18 hours ago
Joined: 05/07/2013 - 06:02
Posts: 173

no, the whole light doesn’t work, it doesn’t even flash as supposed to when connection is first made. Not even the switch light comes on.

Yep, i only turned it up to turbo for a few seconds on each occasion since i didn’t want to risk fogging the reflector permanently. Not that it matters now, since i won’t have to deal with any more smoking. Hell, not even any light lol

Texas_Ace
Texas_Ace's picture
Offline
Last seen: 5 hours 34 min ago
Joined: 03/24/2016 - 07:44
Posts: 8566
Location: Everything is brighter in Texas

Hmm, that is very strange indeed, that would seem to be an issue with the driver not getting power at all.

I would make sure that the retaining ring is tight, if it is loose it can break the power path.

Also, try manually holding the carrier against the driver to make sure it gets a good connection.

Also, naturally make sure that the carriers are inserted the right way.

There is no logical reason the light would just die for no reason when not in use. So it is most likely something else.

JasonWW
JasonWW's picture
Offline
Last seen: 1 hour 35 min ago
Joined: 10/22/2016 - 11:41
Posts: 11868
Location: Houston Texas

Since the carriers have that polarity protection and some button top cells are borderline tall enough, I would verify the voltage on the carrier. See if it’s putting out 16v on the end. Then do like TA says and just push the carrier against the head to see if it works.

Also make sure the carrier screws are tight. If they happen to be loose it can cause intermittent power loss.

Texas Ace Lumen Tube calibrated with Maukka lights

Click this to go to signature links.

Pages