Imalent DX80 Gen2 - QC Issues?

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hIKARInoob
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You can contact member “CSgearbest” here and ask for support.

klrman
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Thanks, never knew that.  I figured they are just blocking me until the 15 days expire and then leave it up to Imalent to solve!

hIKARInoob
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As far as I know Gearbest has a 7 day DOA period where you don’t have to pay for shipping to China.

klrman
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I was told in another thread it was 15 days for GB and 7 days for BG if I remember well

hIKARInoob
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klrman
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Thanks for the links.  Guess I'm out of luck then.  Hopefully no more emitters become half lit.

hIKARInoob
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At least you could report the problem. I would contact CSgearbest, and explain you’ve had this problem from a very early stage since getting this light, also give a link to the discussion of this problem you have.
Should more emitters fail after some weeks or so, at least you will have a foundation from where you can further address the problem that got worse. Of course there is no single guarantee that problems will get resolved, but I feel it will increase your chances. At least you have nothing to loose.

klrman
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I contacted CSgearbest thanks.  I can understand that they mostly may just pass it over to Imalent directly.  The good news is that I don't notice any brightness drop with the defect.  Just don't want it to spread to more emitters hopefully.

ARsee
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The last light I bought from GB was my TM26GT. That’s the last high dollar anything I will buy from them again.

klrman
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Trouble is where to buy from without paying an arm and a leg?  All the off shore sellers have a list a mile long for complaints, but do we want to pay double the price somewhere else?  BTW, your TM26GT is on flash sale at GB for $208.99

ARsee
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I understand your point. Some things can not be got here in the states. If it is available, it’s likely old stock (gen1 etc) that they sit on until gone.
For the most, especially these high dollar lights, I’ll buy from an authorized dealer or will not buy it/them. If I can buy direct through the manufacturer in China, I will do that before I buy from a reseller that does not stand behind what they sell. Excuse me for saying in this way, fukem

hIKARInoob
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With code price is reduced to $159 (TM26GT that is). It’s a stupid low price, only at Gearbest; that’s where I bought mine Wink

ARsee
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For the TM26GT, yes I know this. This is where I bought mine. I still disagree. The TM26GT can be found for the same price in the US. As with others if you take the time to search where to get them.
I bought the TM28 cheaper than anywhere on the web. In the US. But we are now way off the subject of the Imalent

klrman
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hIKARInoob wrote:
With code price is reduced to $159 (TM26GT that is). It's a stupid low price, only at Gearbest; that's where I bought mine ;-)

 

There it is right there  ......... and $216 with code price for my DX80, that is why it is even hard to complain about anything.  Where can you get a light with that kind of output anywhere near that price.

ARsee
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So, what you really mean to say is, because you can get it cheaper you tolerate inferior products. GB knows this

klrman
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To a certain degree, if it is minimal like mine, but otherwise not really. 

Noopjl
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Anyone else owning the DX80 experienced the light smoking followed by a strong chemical stench?

Owned the dx80 for 6 months with no issues, rarely used in mint condition.
Batteries are never drained till flat.

Today i turned in on and it was fine until turbo, the light smoked followed by a pungent smell.

Anyone else experience this issue?

How long is imalent’s warranty?

hehaw77
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lol… well my light isn’t smoking… but yes as far as the chemical smell…. you have to know that if you leave the light hanging around the house / apartment wherever you live… dust gets into it.

If you put the light in turbo any dust particles in the light will burn and that’s where the smell comes from on mine… almost like a smoke smell lol……

Pussycat pussycat where are you? What's up pussycat meow meow meow. "Tom Jones"

Newlumen
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klrman wrote:

I ordered a DX80 from Gearbest yesterday but decided an hour later to cancel so I filled out their cancellation form.  This morning I get an email that it has already shipped lol.  I’ve read a lot about the DX80 and for most people it works just fine, but obviously imalent has some serious quality control issues they need to deal with.

. great customer service… fast shipping.. lol.. is your light still working?

Noopjl
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I dont think its dust, i keep my lights in a glass cabinet.

And i its the head assembly, the battery contact solder has melted.

Been emailing Imalent.

According to the this is the right was to turn the DX80 on.

“DX80 is extremely high output flashlight, so the current is also very high. If the flashlight is on, you screw it on and off without press the switch, it will be much easier to burn. Also when the light is not connected well, you try to turn it on, it also easily to burn.”

Noopjl
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!IMG_20180609_105440_HHT IMG_20180609_105459_HHT IMG_20180609_132605
delete yelp account
! Some images of the short circuit aftermath.

Contact are slightly charred.

Battery contact’s solder melted.

Anyone else experienced this issue?

BlueSwordM
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Ahh! Too much current passed through that spring.

Bypass it with 18AWG wire if you can.

C.C.
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Hey, everyone. New to the forum – mainly because I have a DX80 issue!
I bought mine from GB about 6 months ago – everything has been fine until last night when it just conked out. I assumed that it just needed to be charged – but no luck.
Tested the base with MM and got the right response from the batteries – which has led me to believe there was a short circuit somewhere in top half.
(There is absolutely no response whatsoever- no OLED, no nothing.)
When I hold a non-contact circuit tester to the separated battery half, I get tone. When I screw the head onto the base, tone disappears. Also when I hold curcuit tester to the charging cable, I get a tone- but when I plug it into the Flashlight, the tone disappears.
Any advice?
…and at the very least, does anyone in the U.S. service these?
Thanks!

klrman
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Newlumen wrote:
klrman wrote:

I ordered a DX80 from Gearbest yesterday but decided an hour later to cancel so I filled out their cancellation form.  This morning I get an email that it has already shipped lol.  I've read a lot about the DX80 and for most people it works just fine, but obviously imalent has some serious quality control issues they need to deal with.

. great customer service... fast shipping.. lol.. is your light still working?

 

Yes great customer and very fast shipping   Still working but sold it.  I like my Q8 much better.  The dx80 wall of light was really fun in the beginning but it finally wore off and I don't regret selling it.   What I do regret selling is my second Q8.  Should have held on to that one.

Noopjl
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Experienced the same issue with the head, email to GB or imalent

C.C.
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Thanks.
I am emailing with Imalent now. They just said “it is hard to know when our engineer doesn’t have it.”
I am wondering if I should just suggest I send back the head for repair. (Or should I suggest they replace it?)

klrman
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Might be the cheapest option.  If you end up buying a new head from Imalent, they charge around $120 USD including shipping.

C.C.
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klrman wrote:

Might be the cheapest option.  If you end up buying a new head from Imalent, they charge around $120 USD including shipping.


That isn’t too bad. (And waaaay cheaper than sending back the whole flashlight).
After reading the posts here – I don’t think my amateur sleuthing leading me to believe the issue is in the head is incorrect.
I think it is a pretty good $120 gamble to believe that is the issue based on my observations.
Appreciate it. Thumbs Up
DENGOH
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I was almost pulling trigger on this DX80 just now. This contact problem seems to be real for very high current flashlight. Hope Imalent can fix this permanently with more robust design on mechanical contacts.

cool i'll see you when you get there

seery
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We owned a DX80 and were less than impressed with the overall feel and build quality.

Because of that I was kicking around the idea of selling it, but hadn’t really put to much thought into it.

At least not until the night my wife took it up to the barn with her, came back to the house and said…This thing feels like those $2 flashlights in the grocery store checkout line, only bigger!

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