Enogear AA Stainless Steel (AA/14500)

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TheOnlyDocc
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I really do not know what to think.
The website is still not reachable. And the new tracking number i got (~2 weeks ago) is not showing any information using the usual tracking services.

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ActiveAl
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TheOnlyDocc wrote:
I really do not know what to think. The website is still not reachable. And the new tracking number i got (~2 weeks ago) is not showing any information using the usual tracking services.

In my case, tracking started when the package arrived in the US and was transferred to the US Postal Service. It provided useful information only a few days before before my SS AA/14500 arrived.

I would email Jackie Zhang (at enogear@hotmail.com) and tell him my concerns, just for the record. I think Jackie may have a helper named Sami that now reads/answers email sometimes. But responses are still slow. For some reason, email and the web site are low priority to them. It is like they are mad scientists completely absorbed in their current endeavor.

I sent an email a few days ago asking when Enogear.com would be back up, and haven't received an answer yet. But I wouldn't be surprised if I eventually get an answer - or not. Take care, and try to keep the faith.

 

Flash-O-Maniac
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I originally ordered Enogear AA Stainless Steel, and after approx 6 weeks I emailed them and requested an update. I was told shipment likely lost and a replacement would be sent out. 9 weeks after that I contacted them again and requested update. No response to email for several weeks. Then on Nov 4, 2018 I received an email from “Sami”, (although also spelled as Semi on other email, maybe typo) that yet another new shipment would be sent out and I would receive tracking information on Nov 5, 2018. Today is Nov 14 and no tracking information has been received. I keep telling myself it’s only $14.90. Sent another email today reminding Sami that tracking was supposed to be received on Nov 5, and was never received. I have over 300 flashlights in my collection, quite a few ordered directly from companies in China. This is the only time I have had this type of problem. Wondering if it is even possible for so many shipments to actually get lost, or am I being deceived.

duvallite
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I have not received a tracking number yet for the replacement shipment Jackie said he shipped on Nov. 9th, nor has he responded yet to my email asking for one. Ordering from Enogear is the 1st time I’ve ever had a problem getting an order from China, but previously I’ve always bought from the big websites there. The lack of communication from Enogear and the website now being gone seems dodgy, but I’m like Flash-O-Maniac and keep saying it’s only $14.90, and hope that out of the blue my SS AA/14500 order will just show up one day. I plan to wait this shipment out until the end of the year, then open a PayPal dispute if my light isn’t here by then. Doubt if I’ll order from a small Chinese company again unless they have a proven track record. I’m definitely more confident my Wuben E05 from Banggood will make it to me.

mmalive
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Guys, This concept is not looking good for this company. I was going to buy 4 of these. From the horror stories I will stay away.

Henk4U2
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Which is a pity because (after a tiny tweek) this little light is absolutely fantastic!

You are a flashaholic if you are forced to come out of the closet, to make room for more flashlights.

toddcshoe
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I hate to hear all of this. It really is a shame. I was able to get 3 SS AA lights back when the website was up and it was less than a few days for a response from Jakie. I mentioned some other lights I really liked in an email to him and he was even nice enough to give me a small discount on the package. Really hoping he can get everything worked out and make his customers happy.

"Everywhere I go, there I am"

TheOnlyDocc
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Sami answered me with a link to 17Track. And now there are tracking information to find. But i got the mail that the new light is shipped 2 weeks ago. But the tracking clearly shows that the package was delivered to the shipping company yesterday in the late evening. So it took ~2 weeks from the mail that says shipped to shipping the light.

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Henk4U2
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TheOnlyDocc wrote:
Sami answered me with a link to 17Track. And now there are tracking information to find. But i got the mail that the new light is shipped 2 weeks ago. But the tracking clearly shows that the package was delivered to the shipping company yesterday in the late evening. So it took ~2 weeks from the mail that says shipped to shipping the light.

This is China. You don’t know (who does?) how many parties are involved between leaving the Enogear manufacturing facility and the airplane taking off. In my book Enogear still is a hard working team trying to make and sell beautiful products whilst fighting against circumstances.

You are a flashaholic if you are forced to come out of the closet, to make room for more flashlights.

TheOnlyDocc
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I have to agree, they build very nice stuff! I said it before and still think that many of their lights look awsome and some are so well build that you can compare them to a tank! But i also think that there are way to many problems regarding shipping (if you check this thread). I never heard of so many problems in this short amount of time! I sure do not know how they handle the shipping. But if i get a message that says: Package is shipped, here is the tracking number and in 2-3 days you should get tracking information. Then i for sure do not expect that it takes another 2 weeks for the package to be shipped IRL!
I think we can agree on one thing. If the light does not arrive at the buyer, it does not matter how good it looks or how strong it is build or how dedicated the seller is. Sure its nice to know that they care. But in the end its all for nothing if you do not get what you have ordered. And it is not helping if you write on your website that the estimated shipping time is 15-35 days (i think but can not confirm because the website is still not working) if the real shipping time is more like 8-12 weeks. This all together is not shining a very bright light on Enogear. I do not want to be the Grinch here!!!!! But because Enogear and FireFlies are linked (the same PP account) a bad reputation would not only affect Enogear. I hope they will get it right and that the other people that are waiting for their orders get it without further problems!

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ActiveAl
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TheOnlyDocc wrote:
I have to agree, they build very nice stuff! I said it before and still think that many of their lights look awsome and some are so well build that you can compare them to a tank! But i also think that there are way to many problems regarding shipping (if you check this thread). I never heard of so many problems in this short amount of time! I sure do not know how they handle the shipping. But if i get a message that says: Package is shipped, here is the tracking number and in 2-3 days you should get tracking information. Then i for sure do not expect that it takes another 2 weeks for the package to be shipped IRL! I think we can agree on one thing. If the light does not arrive at the buyer, it does not matter how good it looks or how strong it is build or how dedicated the seller is. Sure its nice to know that they care. But in the end its all for nothing if you do not get what you have ordered. And it is not helping if you write on your website that the estimated shipping time is 15-35 days (i think but can not confirm because the website is still not working) if the real shipping time is more like 8-12 weeks. This all together is not shining a very bright light on Enogear. I do not want to be the Grinch here!!!!! But because Enogear and FireFlies are linked (the same PP account) a bad reputation would not only affect Enogear. I hope they will get it right and that the other people that are waiting for their orders get it without further problems!

Wow, feel better now?

jimmy yang
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Taobao merchants are selling, they look the same, but the user interface is different.
.
The merchant also said: The delivery was very slow because it was sent in a cheap international parcel.
.
Unless you are willing to pay an additional postage of more than 80 yuan.
.
.
.
I like the Enogear AA at hand.

gtxxl
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>>您访问的企业网站已经关闭。
关闭原因:超过试用期。
如有疑问,请联系我们:
QQ:3002453072
联系电话:

translation

>The company website you visited has been closed.
Reason for closure: The trial period has been exceeded.
If you have any questions, please contact us:
QQ: 3002453072
Contact number: 18560366140<

The website is still offline, I would like to have bought a lamp, but I’m unsure ..

ActiveAl
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gtxxl wrote:
>>您访问的企业网站已经关闭。 关闭原因:超过试用期。 如有疑问,请联系我们: QQ:3002453072 联系电话:18560366140<< *+translation+* >The company website you visited has been closed. Reason for closure: The trial period has been exceeded. If you have any questions, please contact us: QQ: 3002453072 Contact number: 18560366140< The website is still offline, I would like to have bought a lamp, but I'm unsure ..

FWIW:

  • On Nov 12, I emailed Jackie, "It appears that Enogear.com has been down about a week. When is the site going to be back up?  Thanks."
  • On Nov 15 (six days ago), Sami emailed me back, "Enogear has been building a better shop , It should be available very soon."

One has to accept that Jackie marches to the beat of his own drum.  

Tom E
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I have an Enogear Nightwatch IRA on precarious order... Oh boy. Least the last shipping status got updated Nov 16th, so far so good. The Nightwatch triple SST-40 is an awesome built light, now running NarsilM of course. Also a FF PL47 on order with no shipping notification as of yet.

So it's:

  Jacky chang  - Fireflies

  Jackie Zhang - Enogear (website down)

 

 

Nite Shadow
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Tom E wrote:

I have an Enogear Nightwatch IRA on precarious order… Oh boy. Least the last shipping status got updated Nov 16th, so far so good. The Nightwatch triple SST-40 is an awesome built light, now running NarsilM of course. Also a FF PL47 on order with no shipping notification as of yet.


So it’s:


  Jacky chang  – Fireflies


  Jackie Zhang – Enogear (website down)


 


 


Also, Jack Zhang – FireFlies. I believe they are all the same person or company front man.

 

Nite Shadow
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Henk4U2 wrote:
Which is a pity because (after a tiny tweek) this little light is absolutely fantastic!

What was tiny tweek? Sorry if I missed it earlier.

Geuzzz
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Shame to hear the problems with the site, communication and shipping. They were nice lights while it lasted.

Hope everyone gets his light or money back somehow.

SKV89
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Send a PM to Fireflies account on BLF. The guy sometimes don’t(forget?) to respond or takes weeks to respond. It took several months to get my replacement which I thought was hopeless but all of a sudden I received the replacement that came with freebies of greater value than the product I originally bought

Henk4U2
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Nite Shadow wrote:
Henk4U2 wrote:
Which is a pity because (after a tiny tweek) this little light is absolutely fantastic!

What was tiny tweek? Sorry if I missed it earlier.

Sorry I’m a bit late, but on receiving my light I un-subscribed from this thread. Little tweaks, lets see:

- this is a two part light, so no head part (1), a body/tube part (2) and a tailcombo part (3).
The switch/tailspring is put in the back of the body/tail part, with a retaining ring on the outside to fasten it.
It’s a firm tailspring. When the retaining ring gets loose, it’s hardly noticable. Until the switch looses contact.
I found out that the two lanyard holes in the tail are fully “open” when the retaining ring is properly tightened.
So I use a splitring through both holes as locking device. It stick out sideways, but it still permits a tailstand.

- The body/tail part and the head part are not directly connected. Both are screwed onto the pill.
It’s a bit of a lottery what part comes loose from the pill first, when you want to put in a fresh battery.
To solve that question I put a tiny drop of glue on the threads that connect the head to the pill.
Now the body comes off quite easy, and the head a bit less easy.

- When the head came off, a TIR-lens and a centering ring fell in my lap, and a PCB/LED dangled “in the air”.
As the PCB is not fixaded onto the pill, putting things back on top of each other is a bit of a circus act.
So I put a tiny drop of glue on the PCB, to fix the centering ring.

I am convinced assembling these parts without proper aligning caused damage to the LED, as it was DOA.
BTW, when you are looking for a new LED, an XP-G3 and a TIR combined generate a tint that ain’t half bad.

You are a flashaholic if you are forced to come out of the closet, to make room for more flashlights.

TheOnlyDocc
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My light arrived (the second one they send). Its a nice light! Build like a tank and very heavy for its size. I will have to search for a new driver (i do not like visible PWM even if its not as bad as some other lights i bought). And i will have to get a new led. I do not like leds with a shift into the green side and the one i got is def greenish.
But from the build side i have to say that i like it a lot!

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SKV89
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TheOnlyDocc wrote:
My light arrived (the second one they send). Its a nice light! Build like a tank and very heavy for its size. I will have to search for a new driver (i do not like visible PWM even if its not as bad as some other lights i bought). And i will have to get a new led. I do not like leds with a shift into the green side and the one i got is def greenish. But from the build side i have to say that i like it a lot!

Enogear AA SS is known to be rosy. Im guessing it’s a new batch. Tbats unfortunate

TheOnlyDocc
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It is def on the warmer side maybe even a bit rosy. But my Skin and the white wall get a unhealthy greenish look. Not as bad as some other leds but it is enough (would be interesting to see a color analysis of this led!). And because we have a lot of nice leds out there to choose from, i will add one for the light next time i order parts. Not sure about the driver. To be able to use AA and 14500 would be nice. But if i can not get both i am ok with 14500 only!
But i am real happy that the light arrived without damage. It was send only in a plastic bag without a lot of padding. Luckily the light is build like a tank and not prone for dents!

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SKV89
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I’m pretty sure the emitter in yours is not like the previous ones. I received two Enogear AA SS over several months and they had the exact same tint and they are a bit rosier than even the 219B 4000k 9080, E21A, and my Cree 5A/5D tint flashlights. The Enogear SS 14500 rechargeable version used a different batch of emitters and was much less rosy.

TheOnlyDocc
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yup that could be it. I have five 219B 4000K 9080 and the SS14500 is less rosy for sure! But that is no problem at all! Enough to choose out there. The driver is a bigger problem.
I hope i can find something!

New WildTrail (former LuckySun) D80v2 Sale has Started http://budgetlightforum.com/node/66255

Nite Shadow
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Henk4U2 wrote:
Nite Shadow wrote:
Henk4U2 wrote:
Which is a pity because (after a tiny tweek) this little light is absolutely fantastic!

What was tiny tweek? Sorry if I missed it earlier.

Sorry I’m a bit late, but on receiving my light I un-subscribed from this thread. Little tweaks, lets see:

- this is a two part light, so no head part (1), a body/tube part (2) and a tailcombo part (3).
The switch/tailspring is put in the back of the body/tail part, with a retaining ring on the outside to fasten it.
It’s a firm tailspring. When the retaining ring gets loose, it’s hardly noticable. Until the switch looses contact.
I found out that the two lanyard holes in the tail are fully “open” when the retaining ring is properly tightened.
So I use a splitring through both holes as locking device. It stick out sideways, but it still permits a tailstand.

- The body/tail part and the head part are not directly connected. Both are screwed onto the pill.
It’s a bit of a lottery what part comes loose from the pill first, when you want to put in a fresh battery.
To solve that question I put a tiny drop of glue on the threads that connect the head to the pill.
Now the body comes off quite easy, and the head a bit less easy.

- When the head came off, a TIR-lens and a centering ring fell in my lap, and a PCB/LED dangled “in the air”.
As the PCB is not fixaded onto the pill, putting things back on top of each other is a bit of a circus act.
So I put a tiny drop of glue on the PCB, to fix the centering ring.

I am convinced assembling these parts without proper aligning caused damage to the LED, as it was DOA.
BTW, when you are looking for a new LED, an XP-G3 and a TIR combined generate a tint that ain’t half bad.

Henk4U2, thanks for taking the time to reply and especially in such detail. Quite a bit to look out for when/if light arrives. Again, thanks for sharing your experience. Cheers!

SKV89
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TheOnlyDocc wrote:
yup that could be it. I have five 219B 4000K 9080 and the SS14500 is less rosy for sure! But that is no problem at all! Enough to choose out there. The driver is a bigger problem. I hope i can find something!

I see. So you got the 14500 SS usb recharge version not the original AA version that everyone has. Yeah unfortunately they didn’t use the same emitter as the SS AA version. I was disappointed too but then I can’t complain because Jack sent that one to me as a freebie because it took him almost 4 months to send me a replacement for my AA version that got a burnt driver from using 14500. The tint on the AA version is one of the best non HI CRI emitter I’ve seen.

duvallite
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My shipment has been stuck in Los Angeles since 11-18. Hopefully it will start moving soon. Long wait since my original order on 9-1, but I’m still hopeful.

jimmy yang
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TheOnlyDocc wrote:
My light arrived (the second one they send). Its a nice light! Build like a tank and very heavy for its size. I will have to search for a new driver (i do not like visible PWM even if its not as bad as some other lights i bought). And i will have to get a new led. I do not like leds with a shift into the green side and the one i got is def greenish. But from the build side i have to say that i like it a lot!

In terms of AA stainless steel, the Enogear AA SS is indeed a good flashlight.

The feel and material of the appearance from the build side you have to say that you like it a lot .

Tom E
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I received my Nightwatch IRA from enogear yesterday - site is till down though. The IRA is one big chunk of alum with also a nice chunk of copper press fit, acting as a thick shelf for the MCPCB, which is also copper, anchored with 2 screws. It looks like a modder drilled out the shelf, cut a piece off of copper bar stock, and press fit it in there nicely.

 

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