This is my second light by Klarus and I am starting to be very concerned that I may never want to own another. I won a Klarus XT12s from a drawing and received it today. When I got home from work I was able to stretch it’s legs.
I quickly realised it has very loud driver whine in the med, high, and turbo modes. I also noticed that when accessing turbo that it automatically steps down an amount that is very noticable. Is there a way to fix this? I want to be excited about the light I won but it’s hard when you find very noticable issues with it when using it which makes it almost unbearable to use compared to my other lights.
I noticed others have had the same issue but the reccomendation that is mentioned is to make sure the tail cap is very tight. I did this with no change. I would demand my money back if I actually paid for this light. It was a prize and I want to send it in for repair.
The other Klarus I own Is a G20. This light also has driver whine and claims to output 3k lumens but multiple people tested this light at the lower end of 2k. Is klarus just a manufacture Plagued with problems?
Had major issues with my XT12GT after only a few hours work, spent the last few months going back and forth with banggood and Klarus HQ, both giving me the 20email run around.
they wanted to send me a new driver to install myself, not the easiest job with a press fit driver and magnetic charger.
so much for the 5yr warranty. didnt last 5 weeks. on the plus side ive had good experiences with my XT1C and one i brought for a friend
but overall ive heard enough issues with Klarus to not deal with them again, wich is a damb pitty, i love the tailcap ergonomics.
I had an XT12GT with the major whine. The same light would get to hot to hold once powered on in any mode. Thankfully I bought it through amazon and got a refund. My second XT12GT has been great. I have about ten Klarus lights now with no issues
I have a XT12GT that had whining issues at first. Tighten the tailcap switch internal retention ring.
After installing the battery, “tighten” the tail-cap firmly.