Re : Fasttech and Kaidoman

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james butcher
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are they still on holiday? still login.

Funner
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james butcher wrote:
are they still on holiday? still login.

I believe so. On other sites I pretty sure it says they(China) get back to Monday(2/26/18).

Blackbeard
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my first ever order on fasttech for SR 9104 with that st patricks discount, 3 days later they cancel my order saying its “discontinued”? this seems like bs to me as its available on many other sites, kinda think they didnt want to honor the low price I paid. So they get all my info and I get squat, not too happy about that.

Blackbeard
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I did get a refund, but still at a loss as to what happened

lumenzilla
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I have made several orders from booth FT and KD, so far I found good experience on them.

old4570
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A) Stock is not always on hand – So needs to be ordered , this can take time !
B) Not had a problem with either , KD has lots of nick nacks for flashlight DIY

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Lightbringer
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Blackbeard wrote:
I did get a refund, but still at a loss as to what happened

I’ve rarely had any problems with FT. If anything, it was the opposite, that I’d wait for something to get back in stock, even if the “expected ship-date” would be pushed back 3-4 times.

Remember that places like FT don’t keep their own stock, but have other suppliers hold the merch. That’s why something could show “in stock” when you order it (ie, at FT), then take 2wks to actually have it shipped, because the supplier has to replenish stock. Or the opposite, it’s shown in stock but then their supplier tells ‘em, “Nope, no more”. So they cancel the order and refund you your bux.

I’ve never gotten stiffed on any orders, so I wouldn’t worry about that.

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Blackbeard
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Lightbringer wrote:
Blackbeard wrote:
I did get a refund, but still at a loss as to what happened

I’ve rarely had any problems with FT. If anything, it was the opposite, that I’d wait for something to get back in stock, even if the “expected ship-date” would be pushed back 3-4 times.

Remember that places like FT don’t keep their own stock, but have other suppliers hold the merch. That’s why something could show “in stock” when you order it (ie, at FT), then take 2wks to actually have it shipped, because the supplier has to replenish stock. Or the opposite, it’s shown in stock but then their supplier tells ‘em, “Nope, no more”. So they cancel the order and refund you your bux.

I’ve never gotten stiffed on any orders, so I wouldn’t worry about that.

Yeah, but it would have been better if they backordered it for me instead of canceling it, I dont mind waiting, instead I lose the st pats sale discount, as a first time user of the site it just didnt seem cool. Now if I want to get it, would be about $5 more on GB and horrible $17ish more on amazon. guess I will have to bide my time and keep an eye out for better deal.

beam0
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Funner wrote:
Got my Kaidomain order in today. It took exactly 3 weeks. I ordered it on 2/1/18 and I received it on 2/22/18. The flashlight is a Kdiy KF8, the light was in a small cardboard box the size of toothpaste tube box, all inside a bubble wrap yellow mailing envelope. The light box was smushed a tad. The light was in perfect condition. There was a free lenses wipe included from Kaidomain. Great service from Kaidomain all around, for any who care.

I care. Thanks for the feedback. I’ve only ordered from KD once about a year ago, had no problems. The have MANY things I want now though, but a lot of the posts above don’t sound good on their shipping. I ordered from fasttech several times no problems ever.

21 days is not bad. You and I are roughly in the same general area of USA, I think, (eastern USA) but close enough. Should be about the same.

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thulfiqar
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Both of them have a Good Reputation

I use Fasttech alot and they never disappointed me Smile

Nooner
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Made my first order from Kaidomain on 3/19.
Paid with PayPal.

When I check the status of the order it says “pending-packing”.

My question is for those who use Kaidomain often. Is this typical? It’s been over a week and it appears nothing has happened with the order.

Thanks

beam0
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Nooner wrote:
Made my first order from Kaidomain on 3/19.
Paid with PayPal.

When I check the status of the order it says “pending-packing”.

My question is for those who use Kaidomain often. Is this typical? It’s been over a week and it appears nothing has happened with the order.

Thanks

I can’t answer that I haven’t ordered from them in a long time, but I suggest be proactive and message them directly to ask if it’s shipped, and for tracking if it has.

I’d also post the question for member BanL (KD rep) in this thread: http://budgetlightforum.com/node/38078?page=30#comment-1297481
He seems to be somewhat active in that thread, (last seen 3/21) but someone else there might know about what you’re asking and reply.

Also, not sure if, or how fast he reply’s to PM’s here but you could try that too.

"Over 2000000 hours (about 200 years) standby time"  (DQG Tiny 4th)

"27,157 results for zoomable flashlight" (ebay)

 

 

Nooner
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beam0 wrote:
Nooner wrote:
Made my first order from Kaidomain on 3/19.
Paid with PayPal.

When I check the status of the order it says “pending-packing”.

My question is for those who use Kaidomain often. Is this typical? It’s been over a week and it appears nothing has happened with the order.

Thanks

I can’t answer that I haven’t ordered from them in a long time, but I suggest be proactive and message them directly to ask if it’s shipped, and for tracking if it has.

I’d also post the question for member BanL (KD rep) in this thread: http://budgetlightforum.com/node/38078?page=30#comment-1297481
He seems to be somewhat active in that thread, (last seen 3/21) but someone else there might know about what you’re asking and reply.

Also, not sure if, or how fast he reply’s to PM’s here but you could try that too.

I did send an email yesterday.
Haven’t heard back. I’ll give it another day. If I don’t hear back contacting BanL is a good idea.
Thanks for the input.

nick779
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Still working through a bad experience with KD for a C8.2 XHP50 version.

Paid for expedited shipping so I could have it for my trip last week

Created an order on Feb 22 (tail end of Spring Festival, holiday until 26th IIRC) for a KDLitker C8.2 with a XHP50.2 5000k, said in stock, ships in 1-3 days, I paid the $18 for express shipping too.

Heard nothing up until I emailed on 3/3 asking what my order status was to which they replied, this light is out of stock in 5K, if you want we can do 3k, 4k, or 6k. Now looking at the 5k product page, IT STILL SAYS IN STOCK. Either way, I sent back 4k is fine. They say it will ship in a few days, order marked shipped on 3/5, but no tracking number. I give it a few days.

Fast forward to 3/9, I emailed again saying I never got tracking despite being marked as shipped. They say, oh, we are waiting for 4k LED to be installed and tested and it will ship next week.

It finally shipped on the 17th, and I did get it in 3 days, however it was DOA. Driver is dead. So now here I am, over a month past my initial order, waiting for a replacement drop in to be shipped via snail mail.

pennzy
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nick779 wrote:
Still working through a bad experience with KD for a C8.2 XHP50 version.

Paid for expedited shipping so I could have it for my trip last week

Created an order on Feb 22 (tail end of Spring Festival, holiday until 26th IIRC) for a KDLitker C8.2 with a XHP50.2 5000k, said in stock, ships in 1-3 days, I paid the $18 for express shipping too.

Heard nothing up until I emailed on 3/3 asking what my order status was to which they replied, this light is out of stock in 5K, if you want we can do 3k, 4k, or 6k. Now looking at the 5k product page, IT STILL SAYS IN STOCK. Either way, I sent back 4k is fine. They say it will ship in a few days, order marked shipped on 3/5, but no tracking number. I give it a few days.

Fast forward to 3/9, I emailed again saying I never got tracking despite being marked as shipped. They say, oh, we are waiting for 4k LED to be installed and tested and it will ship next week.

It finally shipped on the 17th, and I did get it in 3 days, however it was DOA. Driver is dead. So now here I am, over a month past my initial order, waiting for a replacement drop in to be shipped via snail mail.


You should be compensated in some way for that whole ordeal.
nick779
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They refunded $9 from the shipping cost.

I actually asked to cancel the order entirely 2 days before the tracking went live, but missed it.

Im trying to be patient, but why would I pay $18 to get something quickly, then when they send a broken item, I get sent a replacement part through snail mail (It still hasnt shipped and they told me they would send it Thursday.)

At this point I just want a complete refund, minus their cost of the host since I can build something in it.

pennzy
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That is not right. They should have shipped the replacement quickly. They should have at least given store credit to make it right.

beam0
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nick779 wrote:
They refunded $9 from the shipping cost.

I actually asked to cancel the order entirely 2 days before the tracking went live, but missed it.

Im trying to be patient, but why would I pay $18 to get something quickly, then when they send a broken item, I get sent a replacement part through snail mail (It still hasnt shipped and they told me they would send it Thursday.)

At this point I just want a complete refund, minus their cost of the host since I can build something in it.

Since it wasn’t in stock when you ordered they should definitely refund you the whole $18 expedited shipping charge if nothing else. Then if the new drop-in they’re sending you fixes it, (aside from the aggravation) all you’ve lost is time.

Although better resolution would be to send the new drop-in and refund you entirely, then at least you’d have a free light for your aggravation. I realize they can’t just hand out 100% refunds to anyone who claims they’re light doesn’t work, but maybe in this case since you’re posting the whole ordeal here (on several different threads) and obviously being honest.

"Over 2000000 hours (about 200 years) standby time"  (DQG Tiny 4th)

"27,157 results for zoomable flashlight" (ebay)

 

 

nick779
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Honestly, my biggest grievance right now is that they arent express shipping the replacement part.

The rest sucks, but I can deal with it.

Edit: how weird is it that the last 3 posters are from Pennsylvania?

pennzy
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Small world.

beam0
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nick779 wrote:
Honestly, my biggest grievance right now is that they arent express shipping the replacement part.

The rest sucks, but I can deal with it.

Edit: how weird is it that the last 3 posters are from Pennsylvania?

Yeah that is a coincidence!

And it appears the 3 of us are close too, I’m about 20 min. out of Pittsburgh up Rt. 28N…

I think pennzy’s somewhere near me too: http://budgetlightforum.com/comment/1286986#comment-1286986

"Over 2000000 hours (about 200 years) standby time"  (DQG Tiny 4th)

"27,157 results for zoomable flashlight" (ebay)

 

 

nick779
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Funny, I just moved from the North Hills to Lawrenceville in PGH.

I have friends out Tarentum/PGH Mills way

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