HKequipment? Anybody bought from here

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Walshy155
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HKequipment? Anybody bought from here

Hello everybody as I posted a thread the other day asking for advice what new first good flashlight to buy I managed to him with the AceBeam X45 Gen 2. I bought it on eBay from a supplier called HKequipmentex and the item I purchased 2 days ago has still not been dispatched so I sent a few messages to ask for a tracking number, the first reply was not available yet and I sent one today and they said early this morning it is wrapped well awating to be collected, still no dispatch so I asked for a tracking number and general to ask wants going on and I’m now being ignored as most messages they replied within half an hour now they haven’t replied in over 7 hours, what should I do? Are they a bad dealer?

Thanks

hIKARInoob
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Are you sure they’re “HKequipmentex” instead of “HKequipment”? I have good experience with HKequipment; you can search them here on this forum.

Walshy155
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Well,within 5 minutes I got a reply on eBay out of the blue and they say now it will be shipped from UK although eBay said Ireland and I’m sure they are based in Hong Kong, seems to be different people replying each message, I guess it was just some bad communication or sloppy dispatch team. As a side note strange that many newer flashlights can’t be found in UK. Also yeah it’s hkequipmentex

freeme
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©freemex1thedeals.com

Walshy155
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freeme wrote:

Could be the same store. http://stores.ebay.co.uk/hkequipmentexukstore

Yeah that’s the one

freeme
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You can try to contact HKE through BLF too. http://budgetlightforum.com/user/1296

Walshy155 wrote:
freeme wrote:

Could be the same store. http://stores.ebay.co.uk/hkequipmentexukstore

Yeah that's the one

©freemex1thedeals.com

hIKARInoob
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Same discussion here: http://budgetlightforum.com/node/51801
… And we still don’t know the answer…

CM2010
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Ordered quite a few times never had a problem.

FPV
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Ordered from HQ Equipment on ebay last year and shipping, comms, goods as well as packaging was great. 2 years ago I bought solarforces and everything went without any issues. In my case all shipments came from Asia.

Walshy155
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Well what is strange is eBay says Ireland, shop is in Asia and had a message saying from UK, who knows eh…

Walshy155
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Just to let everybody know and to end a debate HKequipment is HKequipmentex, i had an email from HKequipment and the problem is the courier, which was Hermes now they are going to use DPD. Even myself has had problems with this courier.

stfc69
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I’ve used HKEquipmentex a few times and have had excellent service. I think they must have a depot in Ireland as the last item I ordered came in a few days.

Oh, and MyHermes are useless!

ChrisGarrett
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http://www.hkequipment.net/Default.asp

That’s the HK equipment site I’ve known for ~6 years and it seems to be the same as the UK link.

Chris

Walshy155
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Finally had it today after the second courier lost it thanks DPD will post some photos when I’m caving next