(prototype) the GT Mini

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mortuus
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I just looked on their terms if something goes bad, it says:

-
*1. Take a video or some photos showing the issue occurred with this item and contact us to submit your claim;

2. We will contact you for more information or give you a response within 48 hours;

3. If a product is still covered by our warranties, you may have to return it. The responsibility for paying the return shipping fees depends on the actual problem of the item you want to return.*-

Problem is that even if u want to send something back, in this case the gt mini the shipping alone will almost cost as much as the light and if for any reason the light would go missing they wont take any responsibility ofc, so to me the only way is to go with paypal dispute.

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JasonWW
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mortuus wrote:
X3 wrote:
I paid via PayPal, if BG refuses to handle this on a correct manner I’ll open a dispute…

yes i would do same, its nonsense they offer a small amount back, thats scamming to me goodluck!


Banggood tends to offer tiers of responses in order to get things cleared up quickly and cheaply. First they want you to do a video hoping some people won’t and give up. Next they may offer a small refund hoping you will accept and some people do. You have to be firm and stick it out and eventually they will get to a satisfactory resolution.

This seems to be how a lot of Chinese companies work to resolve issues. They try to wear you down. Lol. You just have to realize what their doing and don’t give up.

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teacher
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JasonWW wrote:

Banggood tends to offer tiers of responses in order to get things cleared up quickly and cheaply. First they want you to do a video hoping some people won’t and give up. Next they may offer a small refund hoping you will accept and some people do. You have to be firm and stick it out and eventually they will get to a satisfactory resolution.

This seems to be how a lot of Chinese companies work to resolve issues. They try to wear you down. Lol. You just have to realize what their doing and don’t give up.

Well said Jason, 100% correct!! . Thumbs Up

It’s a ‘game’, if a person calmly plays it… they most often will always win. Wink

You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant 

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mortuus
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nobody screws over BLFers thats a game they wont win.

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-X3-
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JasonWW wrote:
mortuus wrote:
X3 wrote:
I paid via PayPal, if BG refuses to handle this on a correct manner I’ll open a dispute…

yes i would do same, its nonsense they offer a small amount back, thats scamming to me goodluck!


Banggood tends to offer tiers of responses in order to get things cleared up quickly and cheaply. First they want you to do a video hoping some people won’t and give up. Next they may offer a small refund hoping you will accept and some people do. You have to be firm and stick it out and eventually they will get to a satisfactory resolution.

This seems to be how a lot of Chinese companies work to resolve issues. They try to wear you down. Lol. You just have to realize what their doing and don’t give up.


Yup, I know that… obviously not my first with them lol
I sent pics (lol), a video showing the switch malfunction, and explanation.
They promised a response before 48H… so I contact them again after 72H Big Smile
I’m not really surprised that they tried to buy me with 10€ refund, I know how it works Wink

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lexvegas
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That’s sort of how Chinese culture works. Lots of negotiating.

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Okay now they get on my nerves Flat Stare

“We are terribly sorry that we don’t support the part for you to replace it. We suggest you can accept 10 EUR and 200 points to repair it. Please understand that what we do is to help you solve the problem as soon as possible.”

PayPal will take care of that…

"-X3-, is there any place in your house without a flashlight ?" 

My Flashlight public album (mods, emitter swaps, eye candy)

My reviews channel (French language, Olight, Thorfire, Sofirn, Lumintop : 60+ lights tested)

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M4DM4X blog, saves you $$$ 

mortuus
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That is just sad, why dont they ask lumintop for replacements to send out?

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Jhicks2018
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I just received an Email from Neil. He is going to send me a replacement head. I will post an update when I receive and test the new head when it comes.

teacher
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Jhicks2018 wrote:
I just received an Email from Neil. He is going to send me a replacement head. I will post an update when I receive and test the new head when it comes.
Excellent!! . Thumbs Up .. Keep us posted.
…………
…………….

Unless I missed someone, I count 11 people to date who have posted about switch problems. They are….

  • djozz // Reported RESOLVED
  • mortuus // RESOLVED (replacement head from Neal arrived)
  • teacher // RESOLVED (replacement head from Neal arrived)
  • RobertB // Reported RESOLVED
    ………
  • gabo // RESOLVED (replacement head from Neal arrived)
  • Cereal_killer / (purchased from Banggood)
  • Jhicks2018 // PENDING (replacement head from Neal promised)
  • P33 / (purchased from Banggood)
  • Coyotehawk
  • X3 / (purchased from Banggood)
  • illuminos

Anyone else having any type GT Mini switch problems besides the people I mentioned above??

You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant 

 .................................. "Slow is Smooth, Smooth is Fast" ...................................

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Silent_Star
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Hello!
Got my GTmini just today.
The button is not highlighted symmetrically, but for me it is not critical.
Green light of the button stop work after some minutes.

I wanted to ask people, did everyone get short bodys?
Because in my kit there was no short body for 18340.
But on the BG page a short body is declared in the kit.

 Genesis 1:3 "And God said, "Let there be light,"  and there was light."

mortuus
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Silent_Star interesting observation didnt see that, i dont think a short tube is included default i thought it was sold as spare extras? sad u got a defective light, it seems more and more of those issues will pop up Sad I think a large batch of the first lights will show defective switch, if for one day or in my case almost a month it took for it to go bad…

It says on banggood page,

Package included:
1 x Lumintop GTmini XPL HI 1200LM Stepless Dimming LED Flashlight
1 x Spare waterproof O-rings
1 x Lanyard
1 x Manual

so i guess typo ?

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teacher
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Unless I missed someone, I count 12 people to date who have posted about switch problems. They are….

  • djozz // Reported RESOLVED
  • mortuus // RESOLVED (replacement head from Neal arrived)
  • teacher // RESOLVED (replacement head from Neal arrived)
  • RobertB // Reported RESOLVED
    ………
  • gabo // RESOLVED (replacement head from Neal arrived)
  • Cereal_killer / (purchased from Banggood)
  • Jhicks2018 // PENDING (replacement head from Neal promised)
  • P33 / (purchased from Banggood)
  • Coyotehawk
  • X3 / (purchased from Banggood)
  • illuminos
  • Silent_Star / (purchased from Banggood)

Anyone else having any type GT Mini switch problems besides the people I mentioned above??

You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant 

 .................................. "Slow is Smooth, Smooth is Fast" ...................................

       Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$  

         Rudeness Level _ mΩ _ {width:70%} _ LightWiki _ LED Tint Chart  

      Xlamp size chart _ BatteryU _ Flashaholic? Need Professional Help???            TheOriginal _ TAB _ LightSearch _ BatterySearch _ 14500's _ DiCal 

 

                                             

Agro
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I didn’t get it in the package. I was sure it was separate and bought separately. Still waiting for it to arrive….

Agro
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I finally got time to play with my GT Mini and compare it with my favourite walking light – UTorch UT02.
I used to love UT02 because:

  • the beam has just perfect proportions, hotspot size is right just like spill angle
  • performance is not earth shattering but nevertheless very good

Though I use my current one much less than before since I accidentally ripped off the flimsy USB port cover and had to seek it in gravel with nothing but a thrower.

I was unable to prepare properly for that.
UT02 used a partially charged Lii-50A. It didn’t matter, the boost driver deals with it easily.
GT Mini used a high-resistance Lumintop LM34C charged to 4.04V. Certainly less performant than it could be.

Spot size? Very similar, GT Mini has it slightly smaller.
Spill angle? The same.
Throw? GT Mini clearly won here.

Overall it shows that my UT02 really deserves doubling LED current. And maybe swapping an E2 (if I only got it……).
And it shows that GT Mini is an amazing performer. Way smaller. Lighter. Better UI.

I knew that GT Mini would be my EDC thrower. With 18350. I imagined putting some throwy Osram LED in it at some point.
But that would make it less good for walking. I’m seriously tempted to get another….

cujo255
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Agro wrote:
I didn’t get it in the package. I was sure it was separate and bought separately. Still waiting for it to arrive….

same for my diffuser, purchased as an add on from Neil but it has not shown yet.

Juheebus
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Hello I’m also having switch issues with my gt mini purchased from banggood. Hoping to get it resolved Sad

teacher
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Juheebus wrote:
Hello I’m also having switch issues with my gt mini purchased from banggood. Hoping to get it resolved Sad
Sorry to hear that! Good luck getting it resolved through Banggood, keep us posted please.
I have added you to ‘the list’.
Welcome to BLF also!! Smile

You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant 

 .................................. "Slow is Smooth, Smooth is Fast" ...................................

       Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$  

         Rudeness Level _ mΩ _ {width:70%} _ LightWiki _ LED Tint Chart  

      Xlamp size chart _ BatteryU _ Flashaholic? Need Professional Help???            TheOriginal _ TAB _ LightSearch _ BatterySearch _ 14500's _ DiCal 

 

                                             

teacher
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Unless I missed someone, I count 13 people to date who have posted about switch problems. They are….

  • djozz // Reported RESOLVED
  • mortuus // RESOLVED (replacement head from Neal arrived)
  • teacher // RESOLVED (replacement head from Neal arrived)
  • RobertB // Reported RESOLVED
    ………
  • gabo // RESOLVED (replacement head from Neal arrived)
  • Cereal_killer / (purchased from Banggood)
  • Jhicks2018 // PENDING (replacement head from Neal promised)
  • P33 / (purchased from Banggood)
  • Coyotehawk
  • X3 / (purchased from Banggood)
  • illuminos
  • Silent_Star / (purchased from Banggood)
  • Juheebus / (purchased from Banggood)

Anyone else having any type GT Mini switch problems besides the people I mentioned above??

You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant 

 .................................. "Slow is Smooth, Smooth is Fast" ...................................

       Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$  

         Rudeness Level _ mΩ _ {width:70%} _ LightWiki _ LED Tint Chart  

      Xlamp size chart _ BatteryU _ Flashaholic? Need Professional Help???            TheOriginal _ TAB _ LightSearch _ BatterySearch _ 14500's _ DiCal 

 

                                             

Maverick1947
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My Mini GT just arrived through Banggood. Everything seems normal for now, no issues whatsoever. I’ll keep using heavily for the next couple of days and see if anything happens. Let’s hope not.

There’s no replacement for displacement.

mortuus
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Maverick1947 wrote:
My Mini GT just arrived through Banggood. Everything seems normal for now, no issues whatsoever. I’ll keep using heavily for the next couple of days and see if anything happens. Let’s hope not.

well my issue started roughly almost a month after i got it, u never know until one day u notice the switch will act up and not before..

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When I shake one of my GT Mini’s (I bought 4 from Neal) something inside is rattling. Not sure what it is (because the bezels seems to be glued) but it is not the lens. Maybe the reflector? What else can it be?

Fate0n3
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Ended up deciding to pick one of these up from Neal also, out of all the places that sell them I think Neal is gonna be the safest when it comes to dealing with issues. Hopefully mine won’t have any issues

lexvegas
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I sure am glad I bought from Neal! The way I view BangGood after all of this is that I will always use my credit card and just chargeback if needed. If they ban me, then oh well.

mortuus
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Icarus wrote:
When I shake one of my GT Mini’s (I bought 4 from Neal) something inside is rattling. Not sure what it is (because the bezels seems to be glued) but it is not the lens. Maybe the reflector? What else can it be?

No idea perhaps if u mail Neal he can tell whats wrong?

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Update with my Banggood light:

I emailed them about the switch / switch LED and low current issues.
They responded back focusing only on the switch issues (literally ignoring the low current issue) asking for a video and photos.
I provided both forms of proof and they agreed it was bad and asked if they could send just a switch.
I told them no, that just the switch wouldn’t fix the light as both switch and switch LED are bad. I asked that they please send a replacement driver and even at that it’d be letting them off easily as I paid for a working flashlight, not a DIY project but that I would accept that as a solution.
They said that was acceptable to them as well and then the holiday started and I didn’t hear anything back so I emailed them on the 7th only to be told they have now renigged on their offer of ANYTHING and again requested video showing the low current even though they already agreed the light is broke and now we’re at an impasse cause I don’t have enough hands to hold the meter on the light, manipulate the switch and video all at once.

Sorry if this is hard to read to some, I typed it with bullet points cause I forgot that line breaks didn’t work right here.

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JasonWW
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Seems they are trying to break your spirit.

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Cereal_killer
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I was thinking of putting my phone in my gopro adapter, putting it on my gp head band and then making a video of me testing the current where you purposely couldn’t see anything lol.or make the video showing the current but make is 53 minutes into a 2 hour video and not tell them where the clip they need is, just send the link.

Not that I don’t have a wife and kids who could hold the phone, it’s a principal thing. Pretty sure paypal will side with me considering they already agreed the light was bad and agreed to send a replacement…

 RIP  SPC Joey Riley, KIA 11/24/14. Now I am become death, the destroyer of worlds.

-X3-
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They are trying the same trick with me.
I escalated the dispute on PayPal.
YOU sell a faulty product, YOU have to ensure the warranty.

"-X3-, is there any place in your house without a flashlight ?" 

My Flashlight public album (mods, emitter swaps, eye candy)

My reviews channel (French language, Olight, Thorfire, Sofirn, Lumintop : 60+ lights tested)

My personal channel (including Olight SR mini, S1, S2, S1A and S-mini disassembly)

M4DM4X blog, saves you $$$ 

mortuus
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I wonder do banggood even report faulty lights to lumintop ? by now there should be a few reports of faulty lights they should ask for replacement heads from lumintop, its afterall they who manufacture the lights, bangood only sells them but ofc need to deal with this proper since new lights should have warranty. Asking for video blabla is just lame, the light is broken still no matter what..

...where Frugal meets with Flashlight!

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