DINODIRECT - Devious or just idiots? Edit - Correct item arrived.

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coolperl
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For me the it seemed more like :

 Laughing

 

Pantaloonie
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coolperl wrote:

...You guys are like a little kids. Anything wrong happens and you crying, yelling and insulting all over the forum, without investigating the issue at first.

You sir, are an idiot. $115 dollars may not be much to you, but it is to me, so keep your moronic comments to yourself.

There, that will give you something to cry and yell about.

coolperl
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Oh, am I ?

So, you think if you post a thread with lots of anger and insults, this will save your 115$ ?

If you read my post (the one you quoted) carefully, you'll get to the part "investigating the issue at first". Without asking anyone about similiar experience or contacting DD support (I know it's crappy, but still, it can do something sometimes) you post a flame thread full of hate and aggression. 

PayPal protects you, DD customer service can answer your questions, Summer is also here to help. Do you really think you would lost your 115$ ? If so, you must be a very young and unexperienced user with very little knowledge about on-line shopping ...or just a person who can't control emotions. Judging, by how much and how freely, you use a term "idiot", I bet on the second possibility.

Don't worry. You won't lost your 115$.

 

 

 

Leelou
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Pantaloonie wrote:

coolperl wrote:

...You guys are like a little kids. Anything wrong happens and you crying, yelling and insulting all over the forum, without investigating the issue at first.

You sir, are an idiot. $115 dollars may not be much to you, but it is to me, so keep your moronic comments to yourself.

There, that will give you something to cry and yell about.

I guess that settled the just having fun bit.

$115 dollars is much for me. Much so in fact that I wouldn't spend it on a flashlight, on a site like Dinodirect that has an avoid tag, and expect everything to be smooth.

You could have contacted Dinodirect's CS or Summer, or filed a ticket first. Instead you made a thread calling people from Dinodirect devious or idiotic. Worse you now directly attacked a fellow member.

I like: walks on the beach, sushi and things that are paisley.

ludow
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I would panic with this level of service. OP has his rights indeed. Wake up guys. You spend the money and they should deliver. Right?

Never trust a smiling dino!

esrevenge
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The OP is just worried, Id be worried too for that money.

 

If DD asks OP to ship the phone back to China first thats like $40 and 4 weeks wasted, plus they may claim phone never received.  So I can understand the apprehension.

 

Anyway I am pretty sure your light will arrive its just a picture system mix-up.  Or DD will accept the loss and reship since the employee messed up its their fault.

 

Worst case after your item arrives and you try in good faith to work it out with DD, dont call PP, do a fraud charge-back with your credit card company.  PP in this case will probably say the seller shipped in error and make you reship first, then the claim will drag on.

 

Lets hope for the best...also shipping times are going to be long now, I ordered an E21 for DD almost 4 weeks ago and it just arrived today.

how2
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esrevenge wrote:

If DD asks OP to ship the phone back to China first thats like $40 and 4 weeks wasted, plus they may claim phone never received.  So I can understand the apprehension.

 

That's why you should Package Returning Premium which will only cost you $0.99

esrevenge
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Yes youre right about that...

 

...OP do you have tracking?  Maybe the weight and dims are listed on the packing sheet or tracking info area?

GETEMER
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how2 wrote:

esrevenge wrote:

If DD asks OP to ship the phone back to China first thats like $40 and 4 weeks wasted, plus they may claim phone never received.  So I can understand the apprehension.

 

That's why you should Package Returning Premium which will only cost you $0.99

Has anyone actually used the service that can comment on it? I've always worried that if it really came to it, there'd be some hidden fine print that makes it just a rip off.

Chicago X
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I wonder if they have ever sent pics of some inflatable adult items to the wrong account.  That could be extremely humorous. 

Seriously, DON'T worry about your money.  Coolperl will apparently refund you. 

http://wardogsmakingithome.org/index.html

War Dogs, Making it Home - Rescue Dogs for Returning Vets

Pantaloonie
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OK, coolperl, I apologise for venting my frustration with Dinodirect at you, even though your comments were inflammatory.

On reflection, (and beer), I have realised that the reason I buy from DD, DX, Kai, et al is because I enjoy not knowing what I'm going to receive, all these vendors do usually, eventually make good on my purchases, and the compensation for messed up orders is often worth the wait. Paypal is always there as the last resort.

I guess you need to be playing the long game here, my mistake was buying myself an expensive xmas present from DD and expecting the transaction to be completed before next year.

So... apologies to anyone I may have offended, I'm gonna go all Zen over this, and wait and see what happens.

Summer has been in touch with me, and I'm sure this will all be sorted eventually.

 

 

Boaz
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Gee i was excited that cool perl was speaking his mind even though lots of people were thinking ...those stinking rich guys get all the good lip phones ...

my lack of tact was gonna be closer to budgeteers comment about spending 130$ and then ....(whining crying, yelling and insulting) on BLF ...i think for 130$ you get to complain on CPF ..Hell for 130 you get to freak out on anyone anywhere anytime ..the lips pic is too damn funny though . i think talking to summer would have been my first course of action but thanks for the lipspic ..too fun .!!

 WTG cool perl give em hell....(V60c is a really bad phone)

WtG tim817 for buying a crushingly expensive light ...and not bragging that they are sending you styrofoam

WTG Pantaloonie  For taking the heat and coming out of the kitchen with a smile ..stay in your happy place .

wtg summer for helping out

 

I thought they were sending you ...  the kiss of death  Silly

 

       καὶ τὸ φῶς ἐν τῇ σκοτίᾳ φαίνει καὶ ἡ σκοτία αὐτὸ οὐ κατέλαβεν

                            

       Dc-fix diffuser film  >…  http://budgetlightforum.com/node/42208

VFMaddict
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I just thought the packer fancied him................Kiss............Wink

"You are making progress if each mistake you make is a new one."

Remember - Most great discoveries start with maki

2100
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I Don't think DD would give any problems, i mean not all my experiences have been smooth (faulty V10A but giftcarded so i got a new one + batteries, 3 different orders/purchases of TF Flames and also giftcarded as well to buy again plus some additional which i got 18350s). But everything has been settled to my satisfaction.

This is not smooth...  

asd

  (BTW, lightake is NOT Lightmalls, my experience with Lightmalls has been very positive)

http://www.candlepowerforums.com/vb/showthread.php?319157-New-design-12-quot-3x-X-ML-from-Lightlake.

 

Leelou
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That's like DD's real mascot.

I like: walks on the beach, sushi and things that are paisley.

Pantaloonie
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Damn, that's even uglier than the lips phone.

Wanna swap? Wink

JohnnyMac
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r1derbike wrote:

Kissy, Kissy!Laughing

This comment really cracked me up!  Simple and to the point!  LOL

I'm sure you'll get your correct torch one way or another but I totally understand your freaking out when you saw the lips phone.  I'd panic too after dropping that much coin on a light and seeing that pic.  The product description on the pic is accurate though so I wouldn't worry.  If the description said you were getting lips along with the pic of the lips then I'd really worry. Good on you for apologizing though. Wink

df2dot
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please dont forget to update us

jondotcom
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I just had the same experience over the weekend!  I ordered a nitecore EX-11 and they sent me a picture of the Nitecore EZ-AA!  At least the prices are similar so I will just try to sell it on when it shows up.

2100
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Pantaloonie wrote:

Damn, that's even uglier than the lips phone.

Wanna swap? Wink

That's not mine, and it was from Lightake.  Smile

Oxy Moron
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Invisible flashlight. Big Smile

kreisler
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Pantaloonie wrote:

29th November - I decide to order the Sunwayman V60C from Dinodirect, just under $115 dollars in their sale.

4th December - I get an email informing me it has been despatched.

7th December - They send me an email inviting me to view a picture of my package as it was despatched.

 

WTF?

I think Dinodirect have lost me as a customer for good.

I strongly suspect they didn't want to sell the V60C at the sale price. so they have deliberately sent me this sh*t.

The second I get some red plastic lips phone delivered, I'll be doing a chargeback.

Summer, when you read this, I'm not interested in Dinopoints or store credit. I want what I ordered, without waiting for months. What are you going to do about this?

 

 

Does everyone, every customer, every order get a picture (photograph)? Or is there any condition (fee paid, ..) upon it?

i have ordered something from them too but dont see any photo anywhere *sniff*

*FMI* i got 4 i/o sh
Oxy Moron
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kreisler wrote:

Does everyone, every customer, every order get a picture (photograph)? Or is there any condition (fee paid, ..) upon it?

i have ordered something from them too but dont see any photo anywhere *sniff*

I am not sure. The subject is always "review your package pictures", in case your email client or webmail provider supports search.

kreisler
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Oxy Moron wrote:
I am not sure. The subject is always "review your package pictures", in case your email client or webmail provider supports search.

Thanks. Even when one orders a little thingy (2.00$ cart value) they send out email with pic? (My order is still being processed. Packaging. ..)

*FMI* i got 4 i/o sh
MixoMaxo
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are devious idiots, usually they send photos for all, but sometimes forget or give the wrong 1 xD

kreisler
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MixoMaxo wrote:
they send photos for all

This is good to know. Then i have visual proof that they've sent out the wrong item (in case they sent out an item which doesnt match the product title).

Thanks!!

*FMI* i got 4 i/o sh
jessica.charles
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Nice,the lip type phone was occupied,and ask for what you add to the cart!

I like flashlight

kreisler
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Quote:
[No-reply] Order Completed Information
Dear kreisler,

Thank you for purchasing at DinoDirect.com .

The items of your order ********-DD has(have) been shipped out. ..blahblah yadda yadda..

That's the only email so far i received from them. No other email with photos.. Surprised

At least they finally shipped it!

*FMI* i got 4 i/o sh
MixoMaxo
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kreisler wrote:

MixoMaxo wrote:
they send photos for all

This is good to know. Then i have visual proof that they've sent out the wrong item (in case they sent out an item which doesnt match the product title).

Thanks!!

quote all pls... I said that xD

 

Quote:
are devious idiots, usually they send photos for all, but sometimes forget or give the wrong 1 xD
you can be sure of what them shipped just when u will put your hand in the white package XD
kreisler
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MixoMaxo wrote:
when u will put your hand in the white

oh please dont talk like this. I am getting aroused.. Tongue OutKissTongue Out

turns me on such talking Wink

*FMI* i got 4 i/o sh

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