Please help with my new Astrolux S43

Hi I’m new here just a lurker until I had to register because of this problem. I am unable to use turbo mode or momentary mode. When I double click the light simply flashes once and then I am unable to turn it back on by pressing the button in anyway, the only way I can get it to turn back on is by unscrewing either the top or bottom. When I try to enable momentary mode by clicking 5 times it blinks twice then thrice and then nothing, after this if i press the button it will flash one last time then it goes into some kind of lockdown mode where only unscrewing the top or bottom will make it work again. So far these two are the only problems I have come across. I have tried resetting to factory (which I hope I did correctly, 3 clicks, 2 clicks, 2 clicks and then press and hold for 2 seconds until it blinks about 5 times.) but no luck with it.

My noob guess is because maybe I’m not using a high drain cell that is why turbo is not possible. unfortunately the only good 18650 I have is a protected one. In the end it’s not a huge problem anyway I just have to remember to avoid double or quintuple clicking the button but it would be really nice if any of you can confirm my suspicion about the battery being the problem or if any of you can offer a fix or work around. I know the light is very programmable but at the moment I just won’t be able to explore the ability to customize the light all by myself. Thanks in advance.

protected cell is your problem, u cant buy a samsung 30q from banggood or ? this light wants unprotected for full turbo effect…

The torch has a current draw of up to 15 amperes. The protected cell will not work.

That confirms it then, thanks a lot both of you. I’ll try getting a hold of a better battery then. So I need one that is unprotected and can deliver 15 amperes… are there any other battery specification(s) I need to look out for? Lastly I have to say that putting the torch on “lockdown” simply because the battery can not support turbo seems like a weird choice, it would have been nice if it just skipped doing turbo and still allowed me to use the light without having to unscrew it.

@Derdy
you need these 18650 Samsung 3000mAh INR18650-30Q High Discharge Flat Top

here is where I get them:

30Q is one of recommended high drain, u can also use LG HG2 or Sony VTC6 high drain unprotected it doesnt matter that much as long u are using one of those…

Acebeam 3100 protected are rated 20amp with protection circuit, used them in my S43 with no trip.