What should I do?? I placed an order back on 11/29 and it said it was shipped on 12/2 and it has not moved at all it says this
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December 04, 2011, 1:17 am |
CHINA PEOPLES REP |
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And that's what it has been since it was supposedly shipped... It's like it's lost or never shipped and time is running out, should I contact PayPal?
Did you contact DX. I usually get a 24 hour response when I do.
I've contacted them through that chat and the Customer Service Express and they said it has shipped, but when you track it it has not moved. It seems like I am getting different answers each time.
ya dx can take for-e-ver , by the time they get the order together, ship it from taiwan. some people think they dont have much in stock and order it from mainland china
. but they are dirt cheap . most people agree to make smaller orders from them...
i would certainly email them but with the slow shipping plus the holidays ...
sure you will get it in a week or so. one order i had was like 5 weeks and it was mid year.
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i think the only next update you'll get is a bundle O bubblewrap with little goodies inside
You never got a tracking number? but it shipped? If DX cannot give you a correct answer, then I would go to paypal. Of course that takes forever with these overseas places too. Don't know what else to tell you. Hope someone else will chime in here.
I just got off the phone with PayPal and asked them what I should do and they couldn't believe I waited so long to file a claim.
EDIT: I did get a tracking # and it did not move from the time it was said shipped
I would contact them and tell them they have 3 days to show me progress on my order or I file a dispute and escalate to a claim with paypal. Now that is what I would do.
Thats normal. I never check tracking as it doesn't change until its almost delivered. This time of year it could be still in China.
my last 3 orders from DX never tracked but arrived ok
i used to order a bunch at once....just habit from shopping sites that charge shipping
now i just order 1 or 2 things at a time, even if on the same day
seems like they never arrive in the order I bought them
Isn't there a certain amount you got to buy before you get tracking? I bought a couple of p60 pills this past time.
No tracking or anything. Everything came in about 3-4 weeks.
First time i ever had a order under 30 bucks.
And first time i didnt have a tracking number.
Hope your luck is good with this.
Check the tracking number at the usps web site. I just received an order from manafont that shipped on the 2nd so i would give it a few more days.
I have checked everywhere, that's a copy of the tracking from usps in my first post and it has not changed, I just checked it again still has not moved anywhere since 12/4 here is the same tracking done at USPS
Acceptance
December 04, 2011, 1:17 am
CHINA PEOPLES REP
Registered Mail™
Tracking info never tells you anything until maybe the day it gets to your local post office. I just got a C2 from DX that I ordered a few days before you order. Like Bluebeam said, use USPS tracking system.
That's what I have been using to track it, that's usually what I use one all my tracking #'s. So you think I should drop the case?
I cant advise on that, I really dont know how those things work. All the stuff I order and I have never had to open a dispute. What would it hurt to keep it open until the last minute?
If you drop your paypal claim you can’t reopen it. I would just keep it open for at least 2 more weeks. It has taken me 6 and 7 weeks to get things from China before.
It should say sent. Its still in the Post office somewhere or wasn't scanned or something. I had an order take 3 months from dx. Didn't worry about paypal.
I'm still waiting for two orders, allegedly shipped 22. and 23. Nov. respectively.
Eventually they all arrive... 
I've same thing happened recently. Filed a dispute to Paypal eventually!
What happened? Did it arrive before you have to make a claim?