Buyer Beware: "Gift" Items on Banggood.com

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Muto
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moderator007 wrote:
Similar complaint, I ordered a S2 with a code I think and got a good deal on it. About 3 days later a BG email pops up. I didn’t see it until the next day. It said item out of stock, Click the link in the email, to decide your choices of what you want to do. I click the link but gives a error. I noticed at the bottom it says link only good for 24hrs.
Well crap, I missed the link. I was just going to cancel the order, I don’t want to have to wait not knowing when it maybe back in stock.

I did the chat thing with BG and they said item would be in stock in 1 to 2 days. I said well I’ll just wait then, no problem. I told them “Well, take down the in stock notification on your site if it’s not in stock, you got to do better than this”. BG replied something about can’t change item status on site and be in stock in 1 to 2 days, not to worry. I kind of thought “what”. I said “thanks and have a good day”. Sure enough I got a email item had shipped the next day. But I see they are not going to keep up with something being in stock. If they can no longer get a item you might see the “out of stock” unless they don’t know yet they can’t get anymore…..
I know fasttech use to do the same thing. Out of stock on a in stock item. Facepalm
Just my thought’s Wink

Pretty much all of the China shops drop ship items directly to you from their source of the week.
Did you ever notice the return address is never the same when you get packages. It’s hard to read being mostly written in Chinese but rarely are they sent from “The Mothership”

As far as bogus “in stock” status when ordering that too has been done since the dawn of mail order.
Old Timers here will remember 42nd St Photo from New York back in the day (1970’s) as always playing that game, and also only sending the actual main electronics part for said unbelievable price and then ding you for the accessories that would be included from the manufacturer. I.E power supply, cases, extra lenses on some cameras.
And their time honored practice of selling Gray Market goods with no valid US warranty.
Those guys were brutal and there were very few laws to protect consumers in that day and age, usually you sent them a money order or check and they waited long enough that you would be unable to stop payment on the checks.

Ship times? 6 to 8 weeks and they used all of that time. Learned real quick not to buy from them and their ilk.
Later,

Keith

P.S. then there was Crazy Eddies, woo don’t even want to go there. You want to return for cash?, that’s a beat down, for real too.

After the Apocalypse there will be only 2 things left alive Cockroaches and Keith Richards
..
Friends don’t let friends use ATT/DirectTV
..

I used her, she used me
But neither one cared
We were gettin’ our share
“Bob Seger”

pennzy
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jf_smm wrote:
Hellie112 wrote:
I also got an e-mail for the L2 (paid US$22.08) with XPL HI. My options are: waiting, cancel the order or choose to ship the L2 host only. What I can see, the XML 7a, 5b and 4c are still available. But xpl’s are all not available (Processing time 18 days).

Same here


They just took my L2 order 2 days ago . Same deal. No mention of being out of stock but has not shipped either.
M4D M4X
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i got an answer from my affiliate manager.

 

he is very sorry for the bug that allows to place orders when the gift is out of stock
(that "gift sale" was an idea of the sales department to move old stock if i understood him correctly)

 

as an excuse he offers a 45% discount on the next flashlight you buy within the next 180 days

just PM me the ordernumber of the order with the "missing" gift and the link to the flashlight (possibly cells and chargers can be chosen too) you want
i forward that to banggood and they set a code for you .

 

already member of M4DM4X.com ?

the best deals are waiting for YOU!

 

before you buy elsewhere mail me: MARTIN@M4DM4X.COM - i will try to save you money!

Eleziel
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M4D M4X wrote:

i got an answer from my affiliate manager.


 


he is very sorry for the bug that allows to place orders when the gift is out of stock
(that “gift sale” was an idea of the sales department to move old stock if i understood him correctly)


 


as an excuse he offers a 45% discount on the next flashlight you buy within the next 180 days


just PM me the ordernumber of the order with the “missing” gift and the link to the flashlight (possibly cells and chargers can be chosen too) you want
i forward that to banggood and they set a code for you .

Mine are on processing so i don’t think i need this but, i’m interested in if there are even any lights that are interesting with a 45% discount since the “normal” price for most of them is when they are on a “flash sale”.
EG S2+ is almost always for “sale” around 10$ but the “normal” price is 14$ or so.

Serlite
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M4D M4X wrote:

i got an answer from my affiliate manager.


 


he is very sorry for the bug that allows to place orders when the gift is out of stock
(that “gift sale” was an idea of the sales department to move old stock if i understood him correctly)


 


as an excuse he offers a 45% discount on the next flashlight you buy within the next 180 days


just PM me the ordernumber of the order with the “missing” gift and the link to the flashlight (possibly cells and chargers can be chosen too) you want
i forward that to banggood and they set a code for you .

Oh, that’s a way better response than I was hoping for! At the very least, 45% is a lot more usable than the laughably low 12% I was offered the first time around. (Might still take some research to find a light where this is actually a good discount, but that’s a lot more doable than before.) For the most part, I’m just relieved that the Banggood.com team didn’t end up writing off my situation as acceptable collateral damage from their sales campaign.

I’ll send over the PM shortly with the requested information – thanks for your help!

Lilien
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M4D M4X wrote:

i got an answer from my affiliate manager.



Great, thank you so much for making the contact and asking!
Does this offer include the statement that we will not get the free Cometa with our orders?
M4D M4X
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Lilien wrote:
M4D M4X wrote:

i got an answer from my affiliate manager.

Great, thank you so much for making the contact and asking! Does this offer include the statement that we will not get the free Cometa with our orders?


send me the info and we try Wink

 

 

already member of M4DM4X.com ?

the best deals are waiting for YOU!

 

before you buy elsewhere mail me: MARTIN@M4DM4X.COM - i will try to save you money!

Muto
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M4D M4X Thanks for helping with BangGood on this situation.
Man of Honor !

After the Apocalypse there will be only 2 things left alive Cockroaches and Keith Richards
..
Friends don’t let friends use ATT/DirectTV
..

I used her, she used me
But neither one cared
We were gettin’ our share
“Bob Seger”

mmalive
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You guys are now experiencing BG BS. I had ordered the Convoy L6 for a friend of mine for $38.99. NO UPDATES or information about ordered on 1-12-2019. Now is Lunar Chinese New Years so makes it WORSE. Will wait until after CNY to contact Paypal dispute.

Stefan333
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Looks like i have also cought by the Banggood trap “Buy something and get NO gift”…. Big Smile

Send two suggestions for alternative solution, after the out of stock mail, they reply only that the primary item is on the way. Yes, i know, we are talking about the gift… Facepalm

After 3 days i got the Mail:
We regret to inform you that your order had been canceled since we have not received your reply after 3 days the email sent which asking you for exchange the item as the product out of stock.

Lying in the face of the customer is customer service that has plenty room for improvement…

Rexlion
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I am starting to wonder if they chose the name because they planned to bang the customers good.

No, surely not….. Wink

Battery Junction (and similar) are looking better and better. Might not have quite the selection, but at least the shipping and CS are decent.

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