Something is not right with banggood and shipping times..

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Satan@103TFS
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Very strange my 20$ L2 was shipped on 3 Mar with email notify expect delivery on 14 Mar but now the shipping date was changed to 5 Mar /16 Mar expect delivery date in the order details so wonder if it really shipped or it will change again ?

mortuus
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Satan@103TFS wrote:
Very strange my 20$ L2 was shipped on 3 Mar with email notify expect delivery on 14 Mar but now the shipping date was changed to 5 Mar /16 Mar expect delivery date in the order details so wonder if it really shipped or it will change again ?

thats odd, if u go to that order, does it have a tracking number ? either its shipped or not, if u got email its shipped but its not then i dont know really lol… they seem confused these days about lots of stuff.

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USA wrote:
edit:
I line with the BLF rules I have decided to delete the contents of my post. Apologies if this offended anyone.
My apologies also for posting links to the website of USA’s “deleted contents”. I did not intend to offend anyone, but in retrospect my posting those links were a clear violation of BLF Rules.

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sb56637
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Thanks a lot to those who went back and modified/deleted their inappropriate posts, it’s much appreciated!

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Lightbringer
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Awwwww, what’d I miss??

Someone PM me… Evil

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oweban
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The Convoy S2+ was put aside for me Big Smile I found a website that actually gives tracking info where Banggood’s shows “Tracking info has not yet been received” on their app: https://postal.ninja

hodor
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Count another victim for Banggood’s current state of shipping oddities. Item was in stock and ready to dispatch within 24 hours so I placed my order. 7 days later, my order is still “Processing” and then I get an email this morning saying “We regret to inform you that the item can’t be shipped with the shipping method you chose due to some specific restrictions of the logistics carrier” and I can either change the shipping method or cancel the order. I chose to change the shipping method but of course now the item is out of stock! Facepalm

tekwyzrd
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After waiting two weeks for the replacement xhp70 to ship for the L6 I received from banggood I gave up on banggood support and started the paypal dispute. I’m really disappointed by replies promising the replacement emitter would ship soon, then asking me to continue waiting and shifting blame to the supplier again.

Banggood – recommended for buyers who don’t mind an endless wait and continuous excuses for not dealing with defective items.
Fasttech – recommended for buyers who like to wait long periods with ever changing arrival dates for items that were ‘in stock’ when ordered.

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sb56637 wrote:

BLF Rules:

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https://dictionary.cambridge.org/us/dictionary/english/lewd

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In addition to the fact that BLF should be a family friendly site, the sort of links that were recently posted here (which I have removed) will cause endless headaches for all of us by getting BLF classified as an adult site and attracting far more raunchy and persistent spam bots. Please strictly avoid such topics in the future. Failure to do so will quickly result in a permanent ban.

 

You posted this after my potato post?  So, if we talk about vegetables, this is now also considered rude here on BLF or was your post not referring to me at all?

oweban
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Was most likely to do with the other link that was posted – someone implied BG were using money for an adult store Smile

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oweban wrote:
Was most likely to do with the other link that was posted - someone implied BG were using money for an adult store :)

 

Ah, that would make more sense lol.  You just never know though as this is an international forum and maybe even the word potato could be considered offensive to other cultures.

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Lightbringer wrote:
Awwwww, what'd I miss?? Someone PM me... })

smile All you missed were some tomatoes and green beans... innocent

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Tom E wrote:

Lightbringer wrote:
Awwwww, what’d I miss?? Someone PM me… Evil

smile All you missed were some tomatoes and green beans… innocent


And some secrecy – or something spelled very similarly Shocked
mortuus
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still waiting on refund on order, a rep said wait 72hours to get payment back, i have done that and still nothing.. havent done a refund before should it take this long on paypal ? cant say im impressed so far how they handle a vip3 user that has spent a few hundreds dollar so far..

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oweban
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Just hit them up via email (I’ve done iosservice@ or pre-sale@banggood.com) and ask if they can process the refund for (order number). Frustrating that you have to push for processes to happen (you think it’d be automated), but that’s the price we pay for cheap stuff, I guess!

mortuus
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sent mail, 4 days now no money and they dont answer.. do i really have to make a paypal claim ? what do they think holding my money will gain them anything i dont get it why they do this ? Facepalm

*We have splited the order.

The available item will be shipped in xxxx

Refund will be made in order xxx, please check your payment account 72 hours later.
*

i hate lies….

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Ahh, so it’s not only me then. Order from the very beginning of March and still no show. I usually receive orders from then in 10 days.

tekwyzrd
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I filed a paypal complaint regarding the defective xhp70 in the L6 I received from banggood. Their reply was to wait another day. Several days later no further replies. After starting the paypal dispute I sent a pm to simon explaining the situation and he offered to send a replacement.

While I appreciate the offer, I’m not sure how to proceed. Banggood bears some responsibility for possibly knowingly selling a defective item.

If a storekeeper mishandles milk then sells the soured milk, is the farmer responsible?

Banggood – recommended for buyers who don’t mind an endless wait and continuous excuses for not dealing with defective items.
Fasttech – recommended for buyers who like to wait long periods with ever changing arrival dates for items that were ‘in stock’ when ordered.

mortuus
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they are responsible, if the light arrived broken demand a refund nothing else. im just happy i got my refund back today after 5 days wait.

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tekwyzrd wrote:
I filed a paypal complaint regarding the defective xhp70 in the L6 I received from banggood. Their reply was to wait another day. Several days later no further replies. After starting the paypal dispute I sent a pm to simon explaining the situation and he offered to send a replacement.

While I appreciate the offer, I’m not sure how to proceed. Banggood bears some responsibility for possibly knowingly selling a defective item.

If a storekeeper mishandles milk then sells the soured milk, is the farmer responsible?

Good question, I am not aware of any consumer protection laws that would protect you or help you in this case when buying goods directly from Chinese sellers. I wonder if it makes difference that Bangood’s paypal account says “London”.

I would continue with the Paypal dispute which gives you some kind of assurance in their complex agreement and if it fails and you paid with a credit card you have at least 2 statement periods to file a dispute as well.
Or did you just paid with Paypal funds, or bank account?

Regarding the storekeeper/farmer dilemma, I think in general, the seller doing business in Ohio or most other states bares all the responsibility for the goods sold. So in this case BG would be responsible for a “not as described” or “arrived damaged” item,

The farmer is not responsible in this case because he was not involved in the offer or contract at all. And it would be up to BG to deal with the farmer Simon regarding the repairs or exchange, not the consumer.

The fact that Simon offered to send a replacement is beyond the letter of the law, so his kindness is going above and beyond to protect his reputation and goodwill.

Threadneedle
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My situation is as follows - I ordered a second Lumintop EDC05 on the 1st of February this year, paying for insurance but no tracking. It was shipped on the 4th of Feb. Orders from Banggood have always arrived in the UK ~2 weeks after shipping; when this didn't happen my eyebrows raised but I decided to wait. It got to the 7th of March and 31 days since shipping so I decided to contact cservice@banggood.com for answers and received this response the next day on Friday 8th of March -

Quote:
Dear Threadneedle, Thank you for your e-mail. We are glad to help you checking some details of your order. Your order was shipped on February 05, 2019. Its shipping method is Standard Shipping, which is a shipping method without a tracking number. Your parcel is now still in transit. Its delivery might be delayed due to unavoidable situations, like slower customs clearance procedure or poor weather conditions. Would you mind waitig for a few days? If you can not receive it within our shipping time, please do not hesitate to contact us. We will assist you in solving this issue even though this shipping method has no tracking number. Thank you for your cooperation. Best regards, Zuo

So I waited over the weekend and when it had not arrive on the Saturday or Monday I contacted them again and they responded a couple days later on Wednesday stating -

Quote:

Dear Threadneedle,

 

Thank you for shopping on Banggood.

 

We are sorry for this shipping delay. In case of a wrong delivery, we would like to check your address information.  

 

Your order was shipped to the following address:

xxxxx
xxxxx
xxxxx
London
Greater London
UNITED KINGDOM

If the address is correct, would you mind waiting for 25 days? Its delivery might be delayed due to unavoidable situations, like slower customs clearance procedure or poor weather conditions.

If you can not receive it within our shipping time, please do not hesitate to contact us. We will assist you in solving this issue even though this shipping method has no tracking number.

Best regards,

Zuo

 

So I confirmed the address and asked them if they were being serious about waiting another 25 days, and kindly requested an alternative. They sent me this reply today -

Quote:

Dear Threadneedle,

 

Thank you for your order and sorry to hear that you have not received it yet.

 

Your order was dispatched on February 05, 2019 and shipped with Standard Shipping.

 

Deliveries might be delayed due to unavoidable conditions, like slower customs clearance procedures or poor weather conditions. We apologize for this delay in the shipment of your order. Could you please wait for 25 days?

 

All items being sold at Banggood are guaranteed to be delivered to buyers within 60 days for orders shipped to your country.

 

You could refer to this link:

https://www.banggood.com/What-are-the-Shipping-Methods-and-Delivery-Times-_hi321

image.png

If you still don't receive your parcel after our processing time has passed, please do not hesitate to contact us.

 

Best regards,

 

Zuo

 

This is a first for me. I had no idea about the 60 days thing. I don't think it's acceptable but I feel on this occasion I'll just wait. I paid for it using Paypal, of course, and so there is the protection there. Also, I'm seeing above that people haven't received their order after 3 months, which is insane. 

 

mortuus
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I dont know what u can do, longest i waited for stuff from china was something like 2 months or something, thought it was lost and then one day arrived. if u chose the normal free shipping then its a gamble sadly, many times its work ok and sometimes it can take months for stuff to arrive for some reason.

must suck to live in brazil wow, 120 days they state maximum wait? thats insane.. one month is long wow…. Facepalm

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Threadneedle
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Yea, I think you’re right. It is indeed a gamble and I have been lucky. I’ll wait it out for another month and see if it arrives.

mortuus
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one BG i always pay a little extra and go for priority direct mail, thats usually way faster and comes with tracking and u avoid the customs from chinese sellers since it doesnt look like its coming from china. Good thing u are atleast covered with paypal even if they make u wait another 25 days u can do a claim longer then that.

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caramba
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mortuus wrote:
Satan@103TFS wrote:
Very strange my 20$ L2 was shipped on 3 Mar with email notify expect delivery on 14 Mar but now the shipping date was changed to 5 Mar /16 Mar expect delivery date in the order details so wonder if it really shipped or it will change again ?

thats odd, if u go to that order, does it have a tracking number ? either its shipped or not, if u got email its shipped but its not then i dont know really lol… they seem confused these days about lots of stuff.

Funny you mentioned that they changed the shipping date. I just went back and noticed the same thing. A package that already shipped , has a “Shipped date” that suddenly changed and a tracking number that showed up. I chose shipping without tracking, so I wonder what that tracking number means.

caramba
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Did Banggood send me trash instead of a Samsung 30Q?

After 20 hours of charging, the brand new Pink 18650 one is still dead 0Volts,
I tried to reposition so the button top gets good contact, switched sides etc…

The red one is a salvage maybe 15-20 yeaars old and charged no problem and shows 4.13V on a multimeter,

hIKARInoob
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^^^ I recall reading recently about this, and I believe there was a very thin plastic film around the pole(s). You might want to check that out.

Petr J.
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Can the positive pole be a thin transparent film?

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BLF A6 with battery: Note: When using the 18650 battery,you need to tear up the transparent pieces on the battery sides to make sure the good connection.
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/\ ….. Yep…. it is so thin you can’t really even see it. But it is there! Ask me how I know… Big Smile . Facepalm

.
Sooo, it is not dead caramba. The charger has never recognized it because of the thin plastic & no charging has taken place in all those hours of sitting there. Wink

You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant 

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       Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$  

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caramba
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God bless you all!!! you are all right and it is so thin it would’ve never crossed my mind.
Now she is charging like a happy puppy.

hIKARInoob wrote:
^^^ I recall reading recently about this, and I believe there was a very thin plastic film around the pole(s). You might want to check that out.
Petr J. wrote:
Can the positive pole be a thin transparent film?
teacher wrote:
/\ ….. Yep…. it is so thin you can’t really even see it. But it is there! Ask me how I know… Big Smile . Facepalm

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