SOLVED. I need help. I have nothing. Incomplete order from KD.

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Chatika vas Paus
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SOLVED. I need help. I have nothing. Incomplete order from KD.

I have a problem with the order from KD.

I ordered 3V XHP50.2 K2 2A, but it is missing in the order. I received everything, but not this. Interestingly, on the invoice is marked “ok”.

I wrote about him here, but I did not get an answer.
I decided to send an e-mail (with the same content). In response, they asked if the envelope looked open. I wrote truthfully that it didn’t. It arrived closed, unopened.

And then silence.

I guess they think I want to cheat them. And I understand them a little.

I have no led, no money, and no proof that I have not received the ordered product.

What should I do in this a situation?

Edited by: Chatika vas Paus on 04/03/2019 - 03:55
Barkuti
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Wow, that sucks. Facepalm

Submit a formal claim here: http://kaidomain.com/contact-us

Other than this, programming your mind specifically to solve these issues definitively helps enormously, if you are able. 

 

Party 

The Light Innocent I am

Deleting a post and redoing it causes the forum thread answer notifications to become invalid. Thus, if you need to change your just published post, edit it. Thanks.

Please avoid quoting lenghty posts or at least trim the quote down to the essential. Helps with forum neatness and legibility. Thanks.

BlueSwordM
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Yeah.

How could they forgot a simple LED?

It’s not like you ordered 20 of them, and then they forgot a single LED.

You only ordered 1 LED.

My very own high current Beryllium Copper springs Gen 3:
http://budgetlightforum.com/node/67401
Liitokala Aliexpress Stores Battery Fraud: http://budgetlightforum.com/node/60547

BanL
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Hey

PM me if you get any problem with the KD.

It is difficult for me to see if you post a message in a thread.

I will miss the message in sometimes.

Sorry for any inconvenience cause to you.

Thank you

Ban

kaidomain.com KD - LED Flashlights, DIY Parts and Accessories

Inquiry for KD, please feel free to contact me.

BanL
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Also PM me your order number.

kaidomain.com KD - LED Flashlights, DIY Parts and Accessories

Inquiry for KD, please feel free to contact me.

Macka17
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Location: Queensland Australia

Ban is normally on the ball.
I’ve had no problems so far.

Chatika vas Paus
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Ok, I sent pm to Ban and he immediately refunded the led.