Gearbest & Banggood

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kirksherratt
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Gearbest & Banggood

I ordered the Sofirn SP36 from Banggood, waited about a week and thought I would check on the progress, as you do. I found out that the item was not in stock and they were not getting any for about another 2 weeks. Now that wouldn’t be so bad if the shipping didn’t take an age. I decided to cancel my order and search elsewhere.
I settled on Gearbest who had a flash sale on (no that’s not a pun – I don’t think), who had it priced at £33 which was a nice surprise. Now this time I paid an additional £8 for faster postage and after a few days I decided to check on the progress only to find out that it was out of stock with them also. Now my gripe with this is, it took me to chase it to find this info out, otherwise I doubt I would have been told. Also the customer service from Bang-Good was appalling and so slow it was unreal and both companies gave me two options………. Wait or Choose another product, er no, how about option 3 – a refund! Neither seemed prepared to do this until I pushed for it, more than once I might add.

So guys, I am now in a Pickle. Do I go onto Amazon and spend almost £30 more on the same torch (but with next day delivery) or do any of you have any sensible suggestions for a torch around the same price point that is very floody (not interested in a tight spot with a massive throw at present) and very bright. The nature of what I need it for is patrolling at night time in the middle of nowhere with lots of close up buildings/hiding points, hence the necessity for a floody torch.

Rant over……………… Help me please!

korkfoto
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Cancel the order asap, ask for refund. Eventualy, they’ll cancel it.
It’s a well known practice (for Banggod and alike) to get a credit without interest…

FIAT LUX!

icpart
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If you preffer flood I have the SP36 and Astrolux S43. From my collection S43 is the best flooder with Nichia LEDs. Big drawback is that it doesn’t have good thermal mass like SP36 and go hot very quickly. SP36 have a very good balance between spot and spill. Another good choice maybe is Sofrin C8F which is also multiemitter flashlight.

kirksherratt
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Yeah, I have them both giving me refunds. With Banggood I had to ask about 3 times for them to actually issue the refund but with Gearbest I had a pay 14 days after purchase thing with Paypal so all good on that front. It was just rather annoying because I spent ages researching the SP36 and had settled on that.

kirksherratt
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icpart wrote:
If you preffer flood I have the SP36 and Astrolux S43. From my collection S43 is the best flooder with Nichia LEDs. Big drawback is that it doesn’t have good thermal mass like SP36 and go hot very quickly. SP36 have a very good balance between spot and spill. Another good choice maybe is Sofrin C8F which is also multiemitter flashlight.

I will check out the S43, thanks for the heads up Thumbs Up

zak.wilson
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Both websites are known for slow shipping, shoddy customer service, and occasionally having inaccurate inventory. I’ve had worse experiences with Gearbest than Banggood, but this is relatively normal.

A Paypal dispute is often a good solution if they give you a hard time about a refund.

Ceilingbounce – flashlight testing and runtime graphs for Android

Yokiamy
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Buy it directly from Sofirn via AliExpress.

  BLF

Bearbreeder
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Note that with astrolux yr SOL if anything goes kaput after 60 days or so

At least sofirn makes an effort for some CS and warranty

icpart
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Shipping from Bangood it is no very slow. I ordered from them couple of flashlights and they come to my country (Bulgaria) for about 2 weeks. From Sofrin Aliexpress store I’ve had slower deliveries time from them for about 2-4 weeks.

Kilroy
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icpart wrote:
Shipping from Bangood it is no very slow. I ordered from them couple of flashlights and they come to my country (Bulgaria) for about 2 weeks. From Sofrin Aliexpress store I’ve had slower deliveries time from them for about 2-4 weeks.

I have a few different orders which have been sitting in “processing” for over two weeks. I just hope they make it before Christmas!

kirksherratt
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It looks like the ‘in processing’ is a way of not saying ‘out of stock’ Smile

Bearbreeder
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Dont order stuff unless its in stock

Thats all there is to it …

tekwyzrd
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Bearbreeder wrote:
Dont order stuff unless its in stock

Thats all there is to it …

Simple enough IF an item listing has some indication it is out of stock but the problem is there is no such info. It makes no sense to put an out of stock item on sale.

Nothing travels faster than the speed of light with the possible exception of bad news, which obeys its own special laws. – Douglas Adams

Bearbreeder
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tekwyzrd wrote:

Simple enough IF an item listing has some indication it is out of stock but the problem is there is no such info. It makes no sense to put an out of stock item on sale.

This is NOT in stock …

This is IN stock

On banggood its easy to tell

Of course they will sell stuff thats not in stock … its banggood Silly

kirksherratt
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Bearbreeder wrote:
tekwyzrd wrote:

Simple enough IF an item listing has some indication it is out of stock but the problem is there is no such info. It makes no sense to put an out of stock item on sale.

This is NOT in stock …

This is IN stock

On banggood its easy to tell

Of course they will sell stuff thats not in stock … its banggood Silly

Being a noob to Banggood etc it would make a lot more sense to just put in stock or out of stock imo. Maybe I missed where it might have said the amount of processing days.

Bearbreeder
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Yeah but then you wouldnt be fooled into buying out of stock items …

An actual banggood-fu sticky guide would probably be most helpful for folks

However i suspect this may upset certain interests and people here Wink

kirksherratt
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Bearbreeder wrote:
Yeah but then you wouldnt be fooled into buying out of stock items …

An actual banggood-fu sticky guide would probably be most helpful for folks

However i suspect this may upset certain interests and people here Wink

True, I understand the reasons why. Probably along the same lines as them offering you credit first rather than a refund Thumbs Up

gpbeiew
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Sofirn now has an eBay store (store name is “sofirnlight”).

Fireflies E07 Nichia version might work well for you (can buy direct from their website (ff-light.com) or Nealsgadgets.com). Great light!

Renkster
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Have 3 orders with Banggood. Used codes from BLF and all three have been processing for over a week. Now they moved to “Repurchase”. What does that mean? No shipping data, no refund or explanation given. The new purchase $ is without codes.

Dimwitted