Public apology to Nitetorch.com

I ordered an Acebeam K65 from Nitetorch. It was faulty so I requested a replacement or a refund. They offered a refund but doesn't want the light. 3 weeks later nothing happened so I complained. They said they refunded the money back in Feb 8 so I went through my bank statements looking for it and it wasn't there.

Then I noticed something, where's the debit for the light (never mind the credit)? I asked Nitetorch to provide me their credit form me. They sent an attachment showing the refund.

To my sister's account.

It all came back to me. I used my sis's card instead of mine. She got the refund so I told her she owe me. She looked in her statements and there it is.

I owe a big apology to Nitetorch.com and they have been respectful about everything.

Gotta call off the dogs.

Thanks for posting, nice to see some good customer service.

All’s well that ends well. :slight_smile:

True dat. Now what to do with that light? I hate to toss it but it doesn't look repairable.

the K56 is not faulty.

user error

You could either repair it, mod it, sell it or do a giveaway. :slight_smile:

im sure someone could mod it or repair it for you pal

It's used so I don't know how used it was.