Placed my first order on the evening of 02/07 and it arrived tonight. VERY well padded flashlight. I'll be ordering more from Manafont!

I ordered a bunch of stuff on 15/2 including drop-ins', reflectors, holsters and a diffuser. From 'confirmation' to 'despatched' took all of 2hrs..........yes that's hours, not days or weeks, or even months.

Arrived today........I'm happy as........

Just made my first purchase at manafont, very happy so far :

1) prompt & proper/correct response to e-mail query.

2) ditto for live chat.

3) Live Support Chat Transcript provided by e-mail.

4) slick check-out.

5) good, unique items on sale. esp Outdoor / Sports section.

Sets the standard for HK online stores.

Waiting for the item.

Edit : forgot to mention :

6) barcodes ! "This barcode for your warehouse BAU concern, you can re-print in case you have disposed the one on packaging. " - from Order Information.

Edit 2 : dispatched on the second working day.

I kind of surprised at first, I just found them randomly on google while reading reviews of flashlight I think it was jayki dont remember. I found their site to be good, and promising, i search a bit and found Skyray without emmitter for 8$, I thought i have to buy it. Then place the order, and asked a few questions and they were so quick to reply. and then they shipped in 3 days wow thats got to be a record, considering i ordered on friday and they shipped it on sunday evening. Now Just have to wait and see how much time it take to come here, but generally the Air Mail is slow where I live.

I admit I was kind of in a dilama but seeing you guys have similar experience I am rest assured they are good. I gonna buy from Manafont rather than DX if the the same product is available with them.

Later on I ordered two small products, and they they shipped it then next day .. may be bcoz they are best selling list still I cant take out the credit.

I have to give them good rating. ManaFont is recommended.

welcome rollcage. and  you dont need rollcages or helmets here like you do at CPF!

manafont is pretty much great, tho i think im the first to ever have a screw up. i have a feeling its not their fault tho, their packing label had the suppliers name stickered over the manafont name

Just ordered a Ultrafire X1 (18650 sized AKOray) from Manafont. What a great outfit. I love that they always have a clear picture of the LED. I wasn't sure how easy it would be to ever use my Manafont points, but during checkout it asks if you want to apply Manafont points which brought the price down $1.50 or so. So they make it super easy. Immediately I got an e-mail confirmation of the order, then that they are processing and this morning it has been "dispatched." Some of their specs are still out of whack, but I imagine that may be coming from the suppliers. There's not much they could do better, in my opinion.

The only complaint would be a better sorting option (price, time added...) the rest is great.

You are right .. they badly need to sub-categorize and allow better sorting as well...

propabably bcoz they are new so... I told that to Jim he said .. the site is in the process of upgrade so lets see.

@xP.1337

thanks .. lol

Next I am thinking about ordering a few knifes.. like p-3533 and p-5598. I like them both just have to wait, why money is always so limited when buying gadgets.

For the P-60 host I think i will order the Drop-in from them only.. $16.4 Ultrafire Cree T6 3-Mode Memory LED Drop-in Module (4.2V max) has very good reviews. {p-5178}


Regards
Keanu

Ordered a ceramic knife set, but after a week it was still in 'processing'. Sent an email and the reply was that they were out of stock. They asked if I wanted to wait or cancel. Ultimately, I chose to cancel and they promptly refunded my money. Well done!

I ordered a R5 dropin and a UF H2b on the BLF sales  from Manafont and everthing went smooth.  I also had a nice chat with Jim about some knives and they have upgraded their selection due to popular demand. They also have a nice line-up of Fenix products now. 5 out of 5.

ordered a few lights yesterday and they shipped out this morning (or last night)..love not having to wait 3 weeks for them to get the product to the PO..

awesome

That's how it works for me also. In a rare occasion i had to wait around 10 days (the BLF MF promo for the XM-L dropin) but it was actually very correct for MF to send good XM-L dropins since they were unsatisfied with QC of the first batch.

yeah for sure..the only problem I have ever had with them is when I asked about the drop-in driver for the hi-mid-strobe drop-in..they got back to me saying they were different so I emailed them back asking if they could put a multimeter on one to test to see what it was being driven at..they never got back to me..they could have just said that it was not possible or something, but you'd think a flashlight sales site would have a multimeter on site and a guy tjhat would know how to use it..instead they just flat out ignored me..which was crappy and left a sour taste in my mouth..they are so much faster at shipping than anyone else i've tried from honkers..so i'll give them another shot..

Well the problem is if they did it would probably mean they can expect a ton of such requests a day. A ton of measuring and if the measurements came up to expectation an eventual sale. Not to mention probable issues due to some customers poor testing techniques or equipment the results may vary which can bring alot more issues. Not to really defend them but i sell computers and hardware... If someone asks me to install a XY cooler on a i7 cpu and do a burn in test and send him the results i would porobably hang the phone or click "mark as spam" button. They live by having massive sales. They probably can't be arsed to measure lumens, current draw, lens diameter, check if lubed.... They have to trust their suppliers and if some are being unreliable they simply ditch them and eat the rma's on their own expenses... probably.

Up to a certain point you can ask them and they will try to help you. So far, they managed to be alot more helpful than any BLF known dealer around. It is however pretty subjective what can still be considered not being too demanding. That said, KD with bad info on page, poor specs, and very poor communication if any at all still manages good sales from us. They have a little share of criticism now and then but nothing really standing out. If MF does fail at something we would expect from them it's a criminal offense. Let's face it, we are spoiled by their good service and expect even more from them.

It is good they are very communicative but we cannot really expect they will handle every request. No idea what i would have done with such a request if i were in their shoes.

On a few products they recently got there is a lack of emitter pictures... quite strange... i'm being cautious and wait if they manage to add them.

P.S. No, i'm not being paid/bribed by MF.

oh I know the deal..but a simple..'sorry that isn't possible" would have sufficed..i'm not "one of those people" that expects the world on a platter..I didn't really expect them to do it but asked anyway..so far their fast processing times have me returning..we'll see how long that lasts though..hopefully forever..

I hope that too. Might not last forever i'm afraid...

yeah my order was put in on the 22nd of feb

it was 'dispatched' on the 24th

but didn't leave hong kong til the 4th of march

which isn't that fast IMO

but they were quick to respond to my emails and fix the problem with my order atleast.

yeah unfortunately that is is in hong kong posts hands after the dispatch it..sometimes it's quick other times it's slow..sure beats dealextreme holding the package for 2 weeks then hk post holding it for 2 weeks ugh..

same for me, also using avast.

I suspect an avast false positive - Google isn't moaning about it.

I forget the site, but there is a website around which will run about two dozen different virus scanners on a URL.

http://www.virustotal.com/ This one?

Just received my 3-mode XM-L drop-in from them and it's one of the ones that only runs 1.4A, which is sadly disappointing.

My first Manafont order arrived fairly quickly.  I also pointed out a minor error in their system, and they fixed it immediately.  I'm very impressed with Manafont so far.  5 Stars.  The web site is is pretty good and has lots of photos.  The selection is also improving over time.

I have 2 from them and both working beyond expectation. They are however one of the first batches. There was someone who had asimilar issue which turned out to be batteries or the multimeter showed wrong current draw... be sure to check those first. It is bright? Or you're just worried about what your multimeter shows?

These XM-L need decent batteries to work properly. Just my 2 cents.

Ordered an XP-G Palight and an XM-L drop-in 3-7-11.  Order was "dispatched" 3-14-11 and as of today (2 weeks since order was placed) no special package from Hong Kong.  Same thing with DX; waited over a month and then did not get all my order.  I really dig the China prices but man, I'm almost thinking a few dollars more from someone like Lighthound (ships to me 3-4 days, usually) might eliminate some frustration.  Ah well, I guess it ain't heart valves for a patient in OR but I still would like better customer service.

wantmyxmlnowFoy

You're lucky if your package even left HK yet, I didn't get my packages from DX dispatched on 3 March yet. It took 3 weeks for another tracked package to arrive (from beeing posted to arriving).

So probably a couple of weeks before your stuff arrives.

Like I said, none of this is mission-critical for me but it sure would be nice to be able to drop in a store on a whim, make a purchase and have the item in my hand at that time or some reasonable period of time thereafter.

notapriorityFoy

Can someone explain the somethingFoy thing for me. Pretty please.

I'm an idiot pretty much explains it.

imanidiotFoy

Thanks! You managed to confuse me even more now. I guess i should be American to be able to get it.

idontgetitFoy

(dont say that i got it now) Foy

There seems to be a air cargo capacity problem with HK Post right now, nothing Manafont or any other HK dealer can do about it. Hopefully it will get better soon.

Usually when HKP says that an item "left" the country I have it within a week. Recently I had a package that HKP says left the country March 6, but USPS didn't show receiving it until March 21 and I still don't have it yet. That isn't the fault of the shipper (in this case solarforce-sales). However I did get an order from Manafont recently in 2 weeks and a day from the time of the order, so there seems to be some randomness to all of it.

It's frustrating, but if I got all my orders in a few days, I would probably just order more stuff.

Well, since someone brought it up, I think it's hilarious. Myself and a couple of friends at work send emails and IM as one long sentence with no punctuation. #1, we think it's funny because you have to concentrate to read it and it keeps it "scrambled" since some co-workers will walk up and read anything you have up on your screen so this way they can't figure it out. The look on their face is pretty funny too.

doesthatmeani'manidiotlikefoy

No, but close.

jb1getsitFoy

closeidiotjb1

Once again this crap with the pictures don't work. It seems to be to complicated for me. If somebody would be so kind to make a sticky tutorial for noobs, on how to use it with imageshack, I would appreciate that.

I wanted just to post a funny picture, in order to tell, this thread is going OT.

LOL! Wellit'sactuallyalolFoy

Once again, I've made a mess of things.  Please accept my condolences for the death of this thread.  I will make a better attempt, going forward, to stay on topic.

Herewith: Manafont should improve their shipping times.

backontrackFoy

What's happened to all the sunglasses at Manafont? They used to sell some, didn't they?

I ordered from manafont.com through the cashback campaign here on BLF/ebay last wednesday. Jim@manafont refunded the cashback quickly and the item is here today 7 days later. id say thats really quick and i was able to track the item as well. Thanks Jim!

Arrgh! HK post is mean to me! Waiting for stuff that shipped on 4th and 8th this month and a few later on. Nothing yet. I bet my country is put aside as priority.

WOW! That was super quick. My XML T6 Drop-in which was ordered a month back is yet to show up.

I would probably check with them and see where its getting held up. i don't know what it is but maybe customs is what takes the longest. I can check through USPS.com here and get updates on my orders from hkpost. hope you get it soon.

Manafont's postage is getting faster. Ordered 25/03. Delivered today.

order 24/03 delivered yesterday

order 24/03  ebay  delivered 0104

order 16/03  still waiting; but sent to a friend so maybe tomorrow

order 11/03 delivered yesterday

I have very high regards for Manafont and will recommend anyone to buy from them anytime!

But I would not hesitate one minute to react if I paid for something I did not receive from any

seller.

Placed my second order on 03/29/11 and received the items in Dallas, TX on 04/08. 10 days total. My first order took 22 days so they're REALLY shipping quicker. Great Job Manafont!

I'm sure they will make it right, but on Day 43 or 44 you should file a dispute anyway. Seems like China to India should take a lot less time than that.

I placed an order with them and then changed my mind about the host, they cancelled for me no problem. I asked them to just give me a credit towards my next order which they did.