Latest model Jetbeam BC40 from Dinodirect!

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matjok
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Latest model Jetbeam BC40 from Dinodirect!

Latest model Jetbeam BC40 from Dinodirect that was shipped to me on January 8th, then not shipped on January 8th, shipped on January 14th, not shipped on January14th, back to shipped on January 8th as per Summer (depending on her/his mood)Laughing

Ordered on Dec 14. After many different stories from DD customer service and Summer I still haven't got the light!

This version is a lot more colorful than the original...LaughingJetbeam BC40- DD version

Price
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Lol! You are lucky it is not the infamous red lip phone! Kiss

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jamesearljonesi...
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youre lucky youre getting 2 bc40sWink

03/04/16 

 

8 lives left

matjok
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Price wrote:

Lol! You are lucky it is not the infamous red lip phone! Kiss

I am sure they did not ship anything. They probably send you random photos to give the impression of some activity with your order so you won't file a claim with Paypal.

matjok
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jamesearljonesisascab wrote:

youre lucky youre getting 2 bc40sWink

Yeah, more compact and easier to carry..Cool

soytnly
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Now there's a pocket rocket!

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I don't know how they manage to mess the photos... On an order of mine, I got a photo showing only one of the two flashlights I ordered, yet, I received both...

After I received the order, I checked my box side to side with the one on the photo, and the photo really was showing exactly the box I received (same marks, same scratches, same sticker position). So, it seems they actually take pictures of each order and not using the same product pic in a basket for all matching orders.

Also, I received my order and only a week later, it changed its status to "shipped".

Another thing that I noticed was that the boxes weren't in perfect shape, they looked used and both my lights had a small dent each (one of them also needed a little manual work to stop on/off switch from sticking on clicked position and a little WD40 on the magnetic ring to stop feeling like it is scratching its interiors). So I wonder, could it be that DD sells factory seconds or RTM? Anyone else noticed imperfections on DD lights?

Let a flooder be my wife and a thrower be my mistress

matjok
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Aleister wrote:

 

Another thing that I noticed was that the boxes weren't in perfect shape, they looked used and both my lights had a small dent each (one of them also needed a little manual work to stop on/off switch from sticking on clicked position and a little WD40 on the magnetic ring to stop feeling like it is scratching its interiors). So I wonder, could it be that DD sells factory seconds or RTM? Anyone else noticed imperfections on DD lights?

I also have noticed the quality of the merchandize and wondered about them being seconds too...

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Actually i got often random junk photos from other items and then recieved the right thing. 1st tought was: Oh my, again some dinosaur disgruntled employee but then i realized it must mass woking = higher chance for mixups.

The scariest tought would be paying customs fee, then recieving a totally unrelated and heavily unwanted/useless item item.

http://a8.sphotos.ak.fbcdn.net/hphotos-ak-ash4/424331_283824548348375_100001624957728_1142378_1784440874_n.jpg

This is supposed to be dual 504B R5 1 mode with a pack of 20mm o-rings.

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They're gonna send you a green redcat with a black LED.

matjok
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Budgeteer wrote:

Actually i got often random junk photos from other items and then recieved the right thing. 1st tought was: Oh my, again some dinosaur disgruntled employee but then i realized it must mass woking = higher chance for mixups.

The scariest tought would be paying customs fee, then recieving a totally unrelated and heavily unwanted/useless item item.

 

This is supposed to be dual 504B R5 1 mode with a pack of 20mm o-rings.

I don't believe these are mix-ups at all. It looks like deliberate, but I can't name the motive behind it without a doubt. However, I do have some thoughts on why they are doing this. One thing is for certain- people at Dino Dung has a problem giving you the facts.

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Budgeteer wrote:

Actually i got often random junk photos from other items and then recieved the right thing. 1st tought was: Oh my, again some dinosaur disgruntled employee but then i realized it must mass woking = higher chance for mixups.

The scariest tought would be paying customs fee, then recieving a totally unrelated and heavily unwanted/useless item item.

 

This is supposed to be dual 504B R5 1 mode with a pack of 20mm o-rings.

I don't believe these are mix-ups at all. It looks like deliberate, but I can't name the motive behind it without a doubt. However, I do have some thoughts on why they are doing this. One thing is for certain- people at Dino Dung has a problem giving you the facts.

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matjok wrote:

Latest model Jetbeam BC40 from Dinodirect that was shipped to me on January 8th, then not shipped on January 8th, shipped on January 14th, not shipped on January14th, back to shipped on January 8th as per Summer (depending on her/his mood)Laughing

Ordered on Dec 14. After many different stories from DD customer service and Summer I still haven't got the light!

This version is a lot more colorful than the original...LaughingJetbeam BC40- DD version

Hi there, sorry for the inconvenience, your item was sent out on Jan 8th when you asked me to check, there might be a problem of our auto-email system on Jan 14th to send you another one. But please do not worry, if you do not get the item for a long time, you can directly contact with  our customer service, and we will give you reasonable response.

My house : www.dinodirect.com/~p.12bc/

If you want buy anything, please contact with me for the magic link, I can give you the lowest price.

For all of you: Best Regards

marcl
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Well I am sorry to hijack your thread but I am having the same problem, but have not been as lucky as you.  My Torch has not even made it to the 'magic basket of random cack' yet!

I have just had an email telling me that it is back in 'out of stock' Yell for the third time! WTF!

 

So Summer please look into this for me  

18069707-DD

Where is it, in or out of stock? spin the Dino wheel of fortune cookies.

Going to take my tablets nowCry 

Marc.

Eagles may soar, but weasels don't get sucked into jet engines!

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Summer wrote:

 

Hi there, sorry for the inconvenience, your item was sent out on Jan 8th when you asked me to check, there might be a problem of our auto-email system on Jan 14th to send you another one. But please do not worry, if you do not get the item for a long time, you can directly contact with you our customer service, and we will give you reasonable response.

Well... Summer,

First you told me it was shipped on January 8Th. Then, when I got the photo of the wrong item I contacted you by PM. Please see below the PM you sent me:

................................................................................................................

Dear Mathew,

 

How are you ?I am back in my office .

I have helped you check your order 7510X532-DD  has been shipped out in Jan 13th,so I cannot help you add the tracking number now .But your order 9D300768-DD,this order rest item was shipped out ,tracking number is  RC081148548HK,and you can track your order on the following sites for more detailed..

........................................................................................

Your PM has nothing to do with auto email system, right? So please do not give me another change of story now I have had enough of all your BS.

You had no intention of shipping this item from the first place. The item was showing in stock from the day I placed the order on December14th. I got every order I placed after this from you and other Chinese vendors, so how come only this one is still missing? How come this is the only order where you and DD live chat changed the story back and forth MANY times?

You should not offer discounted prices just to attract traffic at your site when you have no intention of shipping the item at that price. You probably have no problem changing your story back and forth as it suit you, but that is not what normal people do. When normal people find this out they start avoiding you.

Please do not give me any other version of your story. It is just a flashlight and I have many of those already. I do not care if I get this or not- I am not even worried about a refund- losing $40 is not the end of the world for me. However, I am fed up of doing business transactions with Dino Dung.

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I have had it with them taking forever to ship. I am sick of CN"qualiy"goods as well. Two of the 4 light I have received from them have not worked when I received them, and "Ric" stopped answering my emails.  I still have faith in Manafont.

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bikenber73 wrote:

I have had it with them taking forever to ship. I am sick of CN"qualiy"goods as well. Two of the 4 light I have received from them have not worked when I received them, and "Ric" stopped answering my emails.  I still have faith in Manafont.

I have no problem with anyone taking any length of time to ship, but I do not like them being dishonest. It is impossible to get a direct answer from DD live chat. It usually goes like this:

.........................................................................

Do you have the item in stock?

Don't worry, it is a nice light. it will be shipped soon.

But, do you have the light in stock or not?

Don't worry we will do our best to ship everything fast.

But, please tell me if you have the item in stock. If you have it in stock why haven't you shipped it after three weeks of taking the order? It still shows as in stock at your website.

Don't worry, we will take care of everything.

.............................................................................................

Then you get messages like "your item was shipped on the 2nd", "no, your item was shipped on 28th"-- "no, your item was really shipped on the 15th" .. "wait a minute, it was shipped on the 42nd of March 1956...."

 

It is this kind of business practice I am sick of...

 

how2
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The item (RC081148548HK) left Hong Kong for its destination on 27-Jan-2012

You should get it.

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Just file a Paypal claim right away.

"I am the flashlight king! I can light anything!"

matjok
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how2 wrote:

The item (RC081148548HK) left Hong Kong for its destination on 27-Jan-2012

You should get it.

 

What exactly are we talking about??

how2
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matjok wrote:

how2 wrote:

The item (RC081148548HK) left Hong Kong for its destination on 27-Jan-2012

You should get it.

Post 13 In this there is a tracking number, that left HK on the above date.

 

What exactly are we talking about??

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how2 wrote:

Post 13 In this there is a tracking number, that left HK on the above date.

If you read post #13 carefully you would have noticed the tracking number you tracked is for a different order.

That order was placed much later than the order for the Jetbeam. I already got that shipment.

The jetbeam order was placed on December 14. Every other order I placed with DinoDung shipped with a tracking number. I got all of them.

Somehow, when they could not give me a straight answer to my enquiries in late December and early January I knew that I will not see this flashlight. It was obvious from the way they kept changing their stories.It is strange the missing order is the only one that was shipped without tracking!

If they actually shipped an item don't they have a record of it ? How can they give me different ship dates, changing back and forth?

Because when an item was not shipped you need to give a bogus ship date, and then you forget about the bogus ship date.. There is no record too go back and check.

I believe Dino have learned a lesson.I can imagine a memo like .."With immediate effect all staff members are  required to write down the bogus ship date and other information given to customers so we can lie with some consistency...."Laughing

how2
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matjok use paypal that's why it's there forSmile

ledtorchforum
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I thought in the interest of fairness I should redress the balance re. Dinodirect, and offer my slightly different experience of the same deal.

I also ordered the discounted BC40 on the 14th December, but with Christmas and the Chinese New Year approaching, accepted I would probably be in for a long wait, so i never bothered to email them, I just waited.

I was sent 4 "Thanks for your patience" emails, each with "Dinopoints". Firstly (and surprisingly quickly) 50 points on the 17th Dec, 3 days after ordering, then 100 points on the 21st, 150 points on the 29th, and finally another 200 points on the 3rd January! This meant a further $5 off the already discounted price, bringing it down to a superb £25-GBP.

I received "order completed/shipped" and photo emails on the 8th January, and received the torch a very quick 8 days later in the UK!

I was also delighted to find when switching the torch on for the first time that I was sent the new "neutral-white" version, which I find so much easier on the eye than the cold-white leds. The torch is a joy to use, with no irritating epilepsy modes, just a simple twist of the head to change from low to high. The throw is superb and the flood more then adequate. It doesn't provide quite the wall of light the my Fannyfire 3900 does, but it throws further and is a more practical torch for regular use.

All in all I have to say my experience of Dinodirect has been nothing but positive.

I hope you eventually get satisfaction with your order matjok, perhaps it's best to not communicate with them, but just place an order and forget it until something arrives Wink.

 

Best wishes,

Matt

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how2 wrote:

matjok use paypal that's why it's there forSmile

I did, and I just escalated it to a claim.

However I just wanted to post the details here. I don't like it one bit when someone tries to scam me or even play games with me. When they do I try my best to expose them as much as possible.

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ledtorchforum wrote:

I thought in the interest of fairness I should redress the balance re. Dinodirect, and offer my slightly different experience of the same deal.

I also ordered the discounted BC40 on the 14th December, but with Christmas and the Chinese New Year approaching, accepted I would probably be in for a long wait, so i never bothered to email them, I just waited.

I was sent 4 "Thanks for your patience" emails, each with "Dinopoints". Firstly (and surprisingly quickly) 50 points on the 17th Dec, 3 days after ordering, then 100 points on the 21st, 150 points on the 29th, and finally another 200 points on the 3rd January! This meant a further $5 off the already discounted price, bringing it down to a superb £25-GBP.

I received "order completed/shipped" and photo emails on the 8th January, and received the torch a very quick 8 days later in the UK!

I was also delighted to find when switching the torch on for the first time that I was sent the new "neutral-white" version, which I find so much easier on the eye than the cold-white leds. The torch is a joy to use, with no irritating epilepsy modes, just a simple twist of the head to change from low to high. The throw is superb and the flood more then adequate. It doesn't provide quite the wall of light the my Fannyfire 3900 does, but it throws further and is a more practical torch for regular use.

All in all I have to say my experience of Dinodirect has been nothing but positive.

I hope you eventually get satisfaction with your order matjok, perhaps it's best to not communicate with them, but just place an order and forget it until something arrives Wink.

 

Best wishes,

Matt

Glad to hear you got yours, Matt..

I contacted them first three weeks after the order was placed and the status was still showing "order placed". I believe it is a reasonable wait before trying to find out why the item you paid for (that shows in stock at their website) did not ship.

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how2 wrote:

matjok use paypal that's why it's there forSmile

 

The strange thing is, they claim it is shipped on January 8th, but still the status of my order shows as "order paid" at their website!!!!

ledtorchforum
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I agree entirely, and it does sound like you've been given the runaround. I wonder if they miscalculated for the re-stock and found they didn't have enough to fulfil all the orders.

Whatever the situation though, they really shouldn't lie to customers. I'm sure if they were honest about the situation most people would be happy to wait a little longer, especially if they keep adding discount points in compensation. It just annoys people and creates a reallly bad impression when companies try to deceive. Not good business practice for anyone involved.

The BC40 is a great flashlight though, and I would recommend it if you're still considering getting it elsewhere.

marcl
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ledtorchforum wrote:

I agree entirely, and it does sound like you've been given the runaround. I wonder if they miscalculated for the re-stock and found they didn't have enough to fulfil all the orders.

Whatever the situation though, they really shouldn't lie to customers. I'm sure if they were honest about the situation most people would be happy to wait a little longer, especially if they keep adding discount points in compensation. It just annoys people and creates a reallly bad impression when companies try to deceive. Not good business practice for anyone involved.

The BC40 is a great flashlight though, and I would recommend it if you're still considering getting it elsewhere.

I didn't get any dino points, just dino lies, lots and lots of them! Even now they are telling me my order is out of stock, but 'live sh!t' says it 'in stock'!Yell

Eagles may soar, but weasels don't get sucked into jet engines!

Price
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FWIW, when I received my order the status on DD Order Tracking was still pending "Order Approved".

matjok wrote:

how2 wrote:

matjok use paypal that's why it's there forSmile

 

The strange thing is, they claim it is shipped on January 8th, but still the status of my order shows as "order paid" at their website!!!!

Prisoner 6-2-7

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for anyone waiting for their Klarus here is a 'liveshat' conversation I had, just minutes ago, regarding my Klarus P2a.  Complete Liars! unbelievable!


I went on live chat because Kreisler went on yesterday, on my behalf to ask if the item was in stock, it was!  Look at 'livelies' conversation, see how quickly the item suddenly becomes 'out of stock' LOL!

DateTimeFromToMessage
2/5/201220:15:24DinoJerryMARC.CO.UKHello,Welcome to Dinodirect´s Live-chat. How may i help you? Crazy Crazy Crazy Carnival Sale Check it  here!
2/5/201220:15:25DinoJerryMARC.CO.UKHello,how may i help you please ?
2/5/201220:16:43MARC.CO.UKDinoJerryHello could you tell me if SKU a1756000cf is in stock please?
2/5/201220:16:52DinoJerry one sec please
2/5/201220:18:49DinoJerry yes it is in stock
2/5/201220:19:48MARC.CO.UKDinoJerryare you sure?
2/5/201220:21:15DinoJerry sorry I checked your order and it is not in stock now
2/5/201220:21:35DinoJerry as we have contacted you that it is not in stock as we get this message from the product deparment
2/5/201220:22:33MARC.CO.UKDinoJerryYes but Dinowilliam dino cicy and otta say it is in stock
2/5/201220:22:44MARC.CO.UKDinoJerryso please could you post it out
2/5/201220:23:02DinoJerry it is not in stock as I checked your order history
2/5/201220:23:23MARC.CO.UKDinoJerrybut you just said it is in stock
2/5/201220:24:54DinoJerry i didn't check your order
2/5/201220:25:00DinoJerry this is presale
2/5/201220:25:43MARC.CO.UKDinoJerrydo you mean it is stock for $46 but not for me at what i paid?
2/5/201220:26:04DinoJerry no
2/5/201220:26:22DinoJerry it is not in stock now and it hasn't been updated on our site
2/5/201220:26:24MARC.CO.UKDinoJerryif i buy it at $46 is it in stock?
2/5/201220:26:45MARC.CO.UKDinoJerrywhen is it coming back in stock?
2/5/201220:27:01DinoJerry it should be in afew weeks
2/5/201220:27:17MARC.CO.UKDinoJerryok should I wait for it?
2/5/201220:37:51MARC.CO.UKDinoJerryshould I keep my order and wait for it to come back in stock?
2/5/201220:39:19DinoJerry we have arranged the giftcard for you
2/5/201220:42:58MARC.CO.UKDinoJerryyou mean I can't buy the torch at the price I paid?
2/5/201220:46:14DinoJerry it is not in stock now
2/5/201220:46:46MARC.CO.UKDinoJerryyes but it is in 2 weeks,so I can wait
2/5/201220:48:47DinoJerry sorry, we can't promise you that
2/5/201220:49:23MARC.CO.UKDinoJerryyou just said it was
2/5/201220:50:54DinoJerry I checked with the product department
2/5/201220:51:40MARC.CO.UKDinoJerryso it will be in in 2 weeks?


 
 
I have removed some of my email.

Eagles may soar, but weasels don't get sucked into jet engines!

matjok
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Th sad part is that in a short while most of us will forget the fact that DD is a bunch of crooks. DD will come up with another super sale or whatever when they have enough seconds, defectives and returned merchandize on stock and people will definitely give them their money. Some will get reasonable bargains, some will never know what is wrong with the item, some will never even see the item they paid for. What DD actually is is clearly mentioned at the beginning of the "Avoid Dino Dung" thread. The lies and dino games will continue....

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