I think the problem is the buyer’s there don’t know how to check what they’re being told, they buy stuff trusting the sources, and get fooled.
Then they advertise stuff according to what they were told — and people like us catch them and try to convince them they’ve got it wrong.
And the thing is — they don’t know how to check what they’re told.
You can’t check stuff like this with a picture or video.
They don’t know how an emitter that’s “warm white” differs from “yellow” or “amber” — for sure, I’ve been ’round that circle a few times.
They don’t know what the difference is between a solid pill and one with a hole in it — because they don’t pry up the emitters to look inside the pills.
There’s a lot more that could be said.
I have already passed the request to merchandiser to source the TL-20G flashlight only. Will update you once we get the stock.
In addition, you are free to report any problem regarding the flashlight here to me and I will try my best to solve it. Moreover, for the DHL Global Mail +$2.65 (14 days in transit typical), according to my observation and information, it takes 14 business which the shipping time is more or less the same compare to other registered airmail service.
Indeed, i put in a price match request and almost 10 months later they agree to match the price. I have already bought from their competitor and used the device dozens if not hundreds of times already.
Looks like a very close copy of the Nitecore — but has TAnLu solved the horrible problem with passive drain that plagues the Nitecore?
Is it still an electronic switch?
If solved, and they’ve just stolen the solid aluminum case of the Nitecore but put in the usual crap driver, such a deal ….
Really sorry to hear that and the response time should be between 1-2 business days. Regarding the customer service problem, I know that there is still room to improve and I have kept working with customer service department for a long time in order to provide better services.
Thank you for your understanding and if you have any questions that cannot be solved in ticket (due to delay), find me here and I will offer you a help immediately.
Muriel at Customer Service told me that it was not active on Fri, 21 Oct 2016 , when I asked for assistance in applying it to my order. Noel has PM’d me here and told me that it IS active. Somebody should get it straight.
What were you trying to order? The BLF code only works on flashlights and batteries. For example 7135 chips won’t work with the BLF code for some reason, I need 200 of them shortly so it would be nice if it did.
