I would agree with you a year (or even some months) ago. Lately I see much better CS from GB in comparison with that period.
If you list it in here at cost+shipping, I don’t believe many members would be interested. They could buy it at the same cost and (maybe) lower shipping from GB when the deal was announced. I’m one of those who resisted that deal. I wouldn’t resist though at $13.99+shipping!
+1
Receiving wrong product is sucks. But hey, we can’t find titanium light at $13.99 anywhere, unless probably get it from manufacturer directly. If it were me, I would still consider this as a good deal.
well… mine came today, I ordered the Cree and of course it’s the Nichia. :person_facepalming:
The labels are reversed on my box, with the side saying XP-G2 R5 and the top says TOOL TI-NICHIA
I already had the Rey Tool Ti which I’m happy with, just wanted to compare the two.
I’m not unhappy enough to pay for more shipping, butt iffn you want to use your $10 for that, then I’d swap with you, sure.
Where are you anyway, west coast here.
I offered GB a deal (For all those claiming I’m trying to get a free flashlight out of this, it doesn’t involve more money or refunds, I’d be paying them more money), let me see if they take me up on it, otherwise I’ll get back to you.
Gearbest…you do have some pretty good deals but I’ve had nothing but bad experiences with you. I’m afraid that I won’t get what I order or it’ll come damaged. I reserved 10 BLF 348s but when I found out they would be order through you…I just decided not to.
I have opened a ticket on GB.
Here are the pictures of the box and the actual led.
I do not know this led is cree or nichia, but tint is white (not feels 6500k)
Its GB wallet right? If it is, it can be used together with coupon.
Just for example, klarus C4 has coupon code that will bring it down to $11.11. So with GB wallet, you will only need to pay $1.11
hope this help
This is very unfortunate. I ordered one as well and experienced the same problem. Has anyone had their situation satisfactorily resolved by GearBest or their representative on this forum?
Forcing GB to do a full refund will only prevent future deals like this from showing up. The box says both CREE and Nichia, so it is most likely a manufacturer’s fault. Not everyone is familiar enough with flashlights to identify the emitter by looks, maybe the dispatcher at GB didn’t check, or didn’t know how to, it’s not like they sent a completely wrong item or a defective one.
I would gladly take the $5 credit, $18.99 for a titanium tool, how is that not a steal?
For all those insinuating I want to get a free light out of this, I have no use for one as I already have a Copper Cree Tool and Titanium personally doesn’t appeal to me.
I offered to send the light back at their expense in exchange for a Nichia Tool, or full refund. I also offered to pay them an additional $13.99 + the $10.00 credit they offered, in exchange for a new confined Nichia. Being that the light were originally sold for 23.99, I felt that is a very fair offer.
A new customer service rep responded, completely ignoring any previous communications and simply offered gb wallet credit for the full amount, or a full refund. The way the representatives suddenly switched and no reference was made to the previous offer makes me suspect they may have escalated the case as they became aware of it being a widespread issue. Either that or perhaps our member CSgearbest brought it to their attention. Pure speculation on my part though. I’m not getting my hopes up until the refund is issued.
If anyone who received a Nichia and would like a Cree, I’d like to swap, provided the light is in new condition and you cover your share of the shipping.